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Park Inn by Radisson Frankfurt Airport

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Amelia-Mary-Earhart Strasse 10 | Gateway Gardens, 60549 Frankfurt, Hesse, Germany
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Park Inn by Radisson Frankfurt Airport
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Park Inn by Radisson Frankfurt Airport
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422 reviews from our community

Traveler rating
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    192
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Surrey
Top Contributor
89 reviews 89 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 nights this week on a business trip. Room was very good, excellent bed and nice (Dove) toiletries in the bathroom. Simplicity working well. Good Breakfast choices. Ate in the hotel each evening through necessity of long working hours and food was ok as well. Wifi not great in my room, which wasn't an issue for me... More 

Was this review helpful? Yes
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, the service, food and guest room. I already forwarded your hint regarding the internet connectivity. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Nicole Senftleben More 

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here during a long layover between flights to have a mid trip nap. It's close to terminal 2 and there is a shuttle bus that collects you from the terminal and takes you to the hotel. The website says 'free pickup' for the shuttle which is true, however they fail to advertise that the return leg back to... More 

Was this review helpful? Yes
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Guest, We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. I already passed your hint regarding our internet connectivity to the responsible department. We will improve this situation in future. Thank you for your stay and hopefully we can welcome you in our hotel again. Sincerely, Nicole Senftleben More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here the night before flying back to Australia. Really comfortable and clean. I felt staff were not super friendly, it felt like they had a job to do so they did it with machine like efficiency, nothing wrong with that as they accomodated my requests without question. If I could give them 4.5 stars I would.

Was this review helpful? Yes
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Tony, many thanks for your review and the positive words as well for the helpful hints. It is sad to hear that you had the feeling our staff is not friendly. We will definitely speak about this situation in our teams. We wish you a pleasant week and we hope you visit us in Frankfurt again. Sincerely, Nicole Senftleben More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located well stocked hotel. The hotel ensures guests are well looked after and priority given to basic needs being met. The hotel being located a few minutes from the airport is superb for business traveller who needs access to a quality hotel which is value for money.

Was this review helpful? Yes 1
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and we look forward when you visit us in Frankfurt again. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Nicole Senftleben More 

Montilla, Spain
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the hotel is very close to the airport, with free shuttle service. rooms are ok, clean, but nothing special, as well as the bathroom the decoration is very impersonal great for business, nothing to stay more than one night.. it is very handy if you are leaving early from the airport or arriving late to Frankfurt.

Was this review helpful? Yes
PI_Frankfurt, Guest Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Guest, thank you for your stay and the hint regarding our decoration. We are sorry to hear of your unsatisfactory and we will speak to our staff to collect ideas to improve this situation. We hope you will consider us again when you are in the area. Sincerely, Nicole Senftleben More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean and quiet. I had a nice shower-bathroom and a good sleep during the night - which is not always the case in other hotels. The breakfast was OK for the price of 8.50 EUR - Unfortunately They still don't know the concept of "business package" which makes it somewhat uninteresting for business travelers.

Was this review helpful? Yes 1
PI_Frankfurt, Guest Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Christopher Lee, We appreciate you bringing this matter to our attention. If guests have two services like breakfast and shuttle transfer it is no problem to use it as a business package. Please get in contact with us to fix this situation. We will speak to our receotion staff again about such issues. Thank you and have a great... More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 17, 2015

This is what I call a roundabout hotel, it's a typical travellers resting stop. It's a place to stay to sleep and it won't add or takeaway from your trip. The staff were all very good and friendly. The big negative is its location, it's a shuttle bus from the airport that only runs every half hour and is €4... More 

Was this review helpful? Yes 1
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Paul, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. Unfortunately we cannot change something about our location. To get to the city centre guests can use the public bus transfer. Located only 50 meters from our hotel. The bus line OF-67 drives... More 

Ciudad de México, Distrito Federal, Mexico
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

Modern hotel very close to the airport. Quite new, modern and clean. Rooms are on the small side (eg. limited closet space) but fine for short time stays. They provide a shutlle service to-from airport. In my experience it was timely and worked fine. The counter to check in can be a little busy (but did not take more than... More 

Was this review helpful? Yes 1
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Jose, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to welcome you in Frankfurt again. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Nicole Senftleben More 

Top Contributor
73 reviews 73 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 13, 2015

Very polide people always promot to help...really nice breakfast, suttle works and close to the airport. Really convenient for a long conexion. Clean rooms, no noise, cold beer and clean interior. I have been here some times and i can say it is my choicr close to the airport.

Was this review helpful? Yes 1
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review

Dear Marcos, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Have a sunny day. Sincerely, Nicole Senftleben More 

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