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All 263 Frankfurt hotels

Hilton Garden Inn Frankfurt Airport

3.0 of 5 Hotel   |   The SQUAIRE, Am Flughafen, 60600 Frankfurt, Hesse, Germany
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Hilton Garden Inn Frankfurt Airport
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Ranked #6 of 263 hotels in Frankfurt
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
Patrick_from_PA Philadelphia, Pennsylvania
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

+4 stars: Nice, new, very comfortable beds, small-ish rooms, nice bathrooms. -1 star: loooong walk to the hotel (20 minutes). And - holy cow - expensive food (and not great) - service delivered with a frown, not a smile. Find a place to eat in the airport instead (before you go to the hotel) - I couldn't stomach paying 25... More

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Rockford, Michigan
Top Contributor
86 reviews 86 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay here my last night in Germany before I fly home. I always look forward to a great night sleep. The beds are so comfortable. The hotel is very modern, nicely decorated, and well taken care of. Rooms are kind of small but sufficient. Rooms and public areas are very clean. Staff is friendly and helpful. It is... More

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N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear BigDaddy3859, As an experienced traveler you know exactly what to expect from a hotel and to learn that we are able to meet your needs makes me happy, so I would like to say THANK YOU! I hope that you will have a lot of opportunities to enjoy our hospitality and of course our famous cookies! With best wishes,... More

Newmarket, England
Contributor
15 reviews 15 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the HGI for 2 nights, very easy to find from Terminal 2, well signposted, just wish they could have been a bit bigger. At the quieter end of the Squaire, impressive in its looks. Warm welcome to the hotel checkin less than a minute and room easy to find. I had requested a room on the 11th floor... More

Was this review helpful? Yes 1
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear emirates123, We are always delighted to read such nice feedback like yours. Thank you for the kind words on the team which we happily shared. If there is anything we can assist you with, just let us know and will be more than happy to do so. We are looking forward to have you back as a guest soon!... More

Toronto
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

How nice to have another, newer choice at Frankfurt. Everything is shiny and new. The rooms are small, but hey - it is just to stay over before or after a flight. The cost of this hotel was a big plus for us and we felt like it was a good deal. Staff is friendly and the location is great.... More

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N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear love2travel2europe, What a nice username. Thank you so much for your kind review and that you took the time to share it with us and fellow travelers. As you mentioned before most of our guests only stay one night and therefore I share your opinion of well-equipped rooms and the size is just right for a stay to relax... More

Manhattan, Kansas
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there one night before our flight back to the USA. The room was clean, but not spectacular. Fairly small, but okay for one night. We had one negative experience: We had to make a phone call to the airline because our original flight had been canceled. Since our cell phone did not work oversees, we had to use the... More

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Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

There are two Hiltons next to each other here, the Garden Inn is the lower-cost of the two, the other being a full 5* Hilton experience. For my money, the Garden Inn didn't feel like the cheap cousin at all. Reception is friendly and features a small retail area with in-room essentials - soft drinks, beer, confectionery etc - which... More

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N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear Seat2k, Thank you very much for your very positive review here on TripAdvisor. Your feedback is important to us and we therefor gladly shared your comments with the entire team. I hope that you will be our guest again soon and I am happy to inform you that on our hotel website we always have great special packaged deals... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I appreciated this hotel very much because it runs under American standards. The rooms are very nice and the staff is friendly. The location is also convenient for catching a flight the next day. The rooms feature adjustable mattresses, international tv and power outlets for all kinds of plugs. I would have stayed longer here but I needed to catch... More

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N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear Gus S, Thank you very much for staying at Hilton Garden Inn Frankfurt Airport and for your nice comments about our hotel and staff! Feedback is very important for us and we really appreciate that you took the time to share yours with us. We are glad to read that you enjoyed your stop over here at the airport... More

San Francisco
Top Contributor
141 reviews 141 reviews
79 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Positive: Conveniently short walk from the airport, all of which can be done via buildings or covered walkway if you prefer. Wonderful staff: professional, efficient, and friendly. Neutral: The rooms are average. Not stunning, but certainly clean and comfortable. A reliable place to rest. Negative: None. Here's the bottom line. After a long trip across the Atlantic Ocean, would I... More

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N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear SFOPhD, A reliable place to rest, to sleep well and enjoy their stay at the airport – that is what we want to offer our guests between stressful journeys. I am very happy about your comment on our staff and I passed it on to our team members. SFOPhD – it would be our pleasure to be your host... More

Mukwonago, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having never been to Germany, I decided to stay here because of other reviews and to be closer to my departure gate. The rooms are small but cozy, but I was solo, so families may find the rooms cramped. There are many shops and food choices within the airport. Other conveniences include easy access to trains, rental cars and cabs.... More

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N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear Thoz1, thank you so much for your review here on TripAdvisor. I am glad to learn that you enjoyed your stay and would choose us again for the next stayover here in Frankfurt. Please be assured that your feedback regarding the water pressure has been forwarded to the respective department for further consideration. We would be more than happy... More

Angels Camp, California
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a long day, the hotel receptionist was NOT helpful in our reservation. She said it had been cancelled and for us to go sit down while a manager looked into this. I asked her if there were any rooms left and she just shrugged her shoulders. After about 15 minutes I went back in line and she handed me... More

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N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review

Dear lovemaui32724, Thank you for sharing your feedback here on Tripadvisor. I am glad that we were able to solve the issue with the cancelled reservation upon your arrival. For your next journey I would recommend to check online for early booker rates or special packages to make sure you get the best rate for your room. As we are... More

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Additional Information about Hilton Garden Inn Frankfurt Airport

Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt
Hilton Garden Inn Frankfurt Airport Hotel
Address: The SQUAIRE, Am Flughafen, 60600 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Frankfurt
#6 Romantic Hotel in Frankfurt
#7 Family Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
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