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Pearl Hotel

Gutleutstr. 173, 60327 Frankfurt, Hesse, Germany
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Pearl Hotel
Best prices for: 1 room 1 guest
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Ranked #92 of 267 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 4 weeks ago
STG66 London, United Kingdom
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100 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a small hotel and in my opinion for the business man. The rooms are small but functional and clean. The bed was firm but for me that was great one of the first hotels where I have actually slept well on the first night. Now all this hotel has i a breakfast bar and this is a limited... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, we thank you for the choice of our hotel as well as for your detailed feedback. It is important to get to know our guests’ opinion in order to improve our performance constantly. Therefore we appreciate your comments very much. It is a pleasure to read that you enjoyed the comfort of our hotel and that you enjoyed... More 

Copenhagen, Denmark
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 21, 2015

The hotel postulates that they hold 4 star certification. I will postulate that they only derserve 3 star at the most. The rooms are nice, clean and have a fair size. That is the upsides. The WiFi didn't work the first 48 hours despite many in our group complained.. The bathrooms didn't have hot water in more than 30 hours... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear Mr. Toften, thank you very much for your stay with us and for your honest feedback. We are sorry that we were not able to convince you of the quality of our house in all aspects and of our 4 stars - there are regular checks and tests we pass to receive this certification. Moreover we regret that the... More 

Brisbane, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 23, 2015

I stayed here for 10 nights in the Single Room. It's a great Business hotel. The rooms are compact, but well appointed. The complimentary breakfast had variety and was nice - a selection of small goods, pastries, yoghurt and coffee/tea. 5-10 minute walk to Frankfurt Central Station and 15 minute walk to Skyline Plaza Shopping Center which made it convenient.... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, your extremely satisfied comments and your friendly words let us feel more than happy. Thank you very much for choosing our hotel during your stay in Frankfurt in the last summer. We are delighted to hear that the facilities of our hotel as well as the convenient location have met again all your expectations. Customer care is amongst... More 

London, United Kingdom
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 12, 2015

Boutique hotel close to the main train station in Frankfurt. Rooms were compact but nice design touches added a modern, contemporary feel. There is complimentary wifi, and my rate included a good breakfast buffet. Staff were friendly and efficient. A bit of noise from a TV in a neighboring room could be heard, but otherwise quiet. Overall a good choice... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, your words make us happy. We are delighted to read how much you enjoyed your recent stay with us.It is a pleasure to learn that we were able to make you feel welcome. We will make sure that your comments are passed on to all those colleagues, who contributed to making your stay a comfortable one. We would... More 

Kuala Lumpur, Malaysia
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed February 22, 2015

It is just about 10 min walking distance from the main train station of the city. Hotel is not big, and room also not big, the breakfast is ok, and the staff kind. But the quilt seems not so comfortable. Free wifi with normal speed. Room card must be returned to hotel before checking out, otherwise 10 Euro fine shall... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, thank you for staying with us and for finding the time for your kind review. It is a pleasure to read that you enjoyed the stay and that you were happy with our friendly service and the convenient location. We are very ambitious about customer satisfaction. We would like to learn in which ways we improve our services.... More 

Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

We stayed in this hotel one night, 19th June, 2014. We liked the location and the quality of services we got. We had the problems in the reception when asked for two invoices. Rooms were clean, but noisy and dusty, also very very dry.As dark brown or black colour is dominant in the interior of the room, dust were clearly... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, we would like to thank you very much for your feedback with regard to your visit in June to the Pearl Hotel, and we are very glad that you had a memorable time and enjoyed your stay with us. We are disappointed by the lack of cleanliness you experienced in your guest room. We pride ourselves on our... More 

St Tropez
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

Frankfurt is a lovely city and the Pearl is a nice hotel to see it from. Close to the river and not far from the heart of the city. A contemporary hotel with modern rooms but you need to be comfortable with your partner with the translucent glass walls to the bathroom (Sexy or mildly embarrassing). Breakfast was excellent, a... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear Wendy, thank you for choosing the Pearl Hotel for your trip to Frankfurt. We are happy about your good experience with us. Wonderful that we were able to make your time in our city a more enjoyable one. We hope to be your host soon again and send our best wishes to you. Sincerely the team of Pearl Hotel More 

Arlington, Virginia
Level Contributor
2 reviews
2 of 5 stars Reviewed October 30, 2014

Stayed for one night and would check out early if we'd booked for more. We were lured in by the "discounted" price, but should have known that you get what you pay for. Even with earplugs, it sounded like we were sleeping in the street. The room itself looked nice and modern (and thankfully clean) but the modern style of... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, thank you very much for your stay with us and for your honest feedback. It is our ultimate goal to offer our guests a simply pleasant stay. Therefore we place great value on comfort, quality and perfect service. We are happy to read that you enjoyed the modern design and the cleanliness of our rooms. On the other... More 

Ipswich, UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 27, 2014

The hotel is well located a short walk from the city centre. The person on reception was very friendly and helpful. The room was clean and very nice. Breakfast was also very good with a reasonable selection of different food. I would highly recommend this hotel to anyone and if I return to Frankfurt I will definitely stay here again.

Was this review helpful? Yes
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear Nikki, thank you for your wonderful review following your stay at the Pearl Hotel. It is a great honour to read that we were able to make you feel welcomed and to convince you as a warm host. This is our most important matter of concern and what our whole team is working for every day. We would be... More 

Bangkok, Thailand
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed October 20, 2014

Of the number of more budget business hotels I tried in Frankfurt in the vicinity of the Central Station, the Pearl was by far the best. It is a 10-15 minute walk from the station and close to the cool Westhafen port re-development and river (where there are some interesting bars and restaurants). First impression was excellent with a friendly... More 

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PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, thank you for your comments following your recent stay with us. It is a pleasure to read that you liked our helpful and kind service, our breakfast selection, the comfortable room and especially our spacious bath rooms with rain showers. Furthermore we are happy that you enjoyed your days with us and that you felt welcome in the... More 

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