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Pearl Hotel

Gutleutstr. 173, 60327 Frankfurt, Hesse, Germany
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119 Reviews from our TripAdvisor Community

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Setubal
Level Contributor
103 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well situated, super friendly staff, with possibility to rent a parking space, small rooms but perfect for solo travellers or business visit to the Frankfurter Messe, clean, good rain shower, excellent breakfast with good coffee! comfortable beds, wifi works ok, restaurants around the corner and 20 mins walk from Messe if you want to avoid traffic jams.

Helpful?
Thank SarenaSetubal
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

I stayed here only for one day and I was pleasantly surprised. Not big hotel, only I think 7 rooms per floor. It is less than 10 min walk to river Main where you can enjoy beautiful walks by the river. Rooms are clean and cosy and bathroom is only by glass separated from the room, so you can have... More 

Helpful?
Thank Jovan R
PearlHotelFrankfurt, Guest Relations Management at Pearl Hotel, responded to this review

Dear Jovan, thank you for your kind, and detailed review of your experiences at our hotel! It was a pleasure to read that you had such a wonderful time at Pearl Hotel and in Frankfurt, and that you were able to enjoy beautiful walks by the river. Our great location makes it very convenient for our guests to explore the... More 

Beijing, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 14, 2015

Enjoyed my stay with family at the hotel. Simple but everything is decent and satisfy your needs. Comfortable beddings. Great breakfast, freshly baked bread, salmons ... staff very nice and helpful. Location is fairly convenient. A few minutes walk to the Maine River, around 10 minutes walk to the Frankfurt Bahnhof.

Helpful?
Thank Satorubj
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, thank you for your review and compliments. It is a pleasure to read that you and your family enjoyed your time with us. We are delighted that you found the Pearl Hotel to possess the qualities you value in a hotel and indeed for sharing them in this way. We hope that we shall have the pleasure of... More 

Athens, Greece
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 16, 2015

Stayed for 5 nights in August. Liked the room-minimal decoration-super clean linen- comfortable bed -nice view- free WiFi. The staff always helpful and nice. Breakfast was also quite satisfying with an adequate variety of foods. However , there's lack of public transport around. You have to walk for 15' to the Central Station (there's a local bus , nr33, which... More 

Helpful?
Thank Smaro2005
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, thank you for your detailed comments following your stay with us. We are dedicated to a warm and welcoming hospitality and it is a pleasure to read that you enjoyed our services, the comfort as well as our tasty and rich breakfast. However, we are certainly disappointed that you had troubles with the public transportation after 9.00 p.m.... More 

London, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 28, 2015

This is a small hotel and in my opinion for the business man. The rooms are small but functional and clean. The bed was firm but for me that was great one of the first hotels where I have actually slept well on the first night. Now all this hotel has i a breakfast bar and this is a limited... More 

Helpful?
Thank STG66
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, we thank you for the choice of our hotel as well as for your detailed feedback. It is important to get to know our guests’ opinion in order to improve our performance constantly. Therefore we appreciate your comments very much. It is a pleasure to read that you enjoyed the comfort of our hotel and that you enjoyed... More 

Copenhagen, Denmark
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 21, 2015

The hotel postulates that they hold 4 star certification. I will postulate that they only derserve 3 star at the most. The rooms are nice, clean and have a fair size. That is the upsides. The WiFi didn't work the first 48 hours despite many in our group complained.. The bathrooms didn't have hot water in more than 30 hours... More 

Helpful?
1 Thank Henrik D
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear Mr. Toften, thank you very much for your stay with us and for your honest feedback. We are sorry that we were not able to convince you of the quality of our house in all aspects and of our 4 stars - there are regular checks and tests we pass to receive this certification. Moreover we regret that the... More 

Brisbane, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 23, 2015

I stayed here for 10 nights in the Single Room. It's a great Business hotel. The rooms are compact, but well appointed. The complimentary breakfast had variety and was nice - a selection of small goods, pastries, yoghurt and coffee/tea. 5-10 minute walk to Frankfurt Central Station and 15 minute walk to Skyline Plaza Shopping Center which made it convenient.... More 

Helpful?
Thank BeM990
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, your extremely satisfied comments and your friendly words let us feel more than happy. Thank you very much for choosing our hotel during your stay in Frankfurt in the last summer. We are delighted to hear that the facilities of our hotel as well as the convenient location have met again all your expectations. Customer care is amongst... More 

London, United Kingdom
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 12, 2015

Boutique hotel close to the main train station in Frankfurt. Rooms were compact but nice design touches added a modern, contemporary feel. There is complimentary wifi, and my rate included a good breakfast buffet. Staff were friendly and efficient. A bit of noise from a TV in a neighboring room could be heard, but otherwise quiet. Overall a good choice... More 

Helpful?
Thank klavier_mann
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, your words make us happy. We are delighted to read how much you enjoyed your recent stay with us.It is a pleasure to learn that we were able to make you feel welcome. We will make sure that your comments are passed on to all those colleagues, who contributed to making your stay a comfortable one. We would... More 

Kuala Lumpur, Malaysia
Level Contributor
179 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed February 22, 2015

It is just about 10 min walking distance from the main train station of the city. Hotel is not big, and room also not big, the breakfast is ok, and the staff kind. But the quilt seems not so comfortable. Free wifi with normal speed. Room card must be returned to hotel before checking out, otherwise 10 Euro fine shall... More 

Helpful?
Thank white j
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, thank you for staying with us and for finding the time for your kind review. It is a pleasure to read that you enjoyed the stay and that you were happy with our friendly service and the convenient location. We are very ambitious about customer satisfaction. We would like to learn in which ways we improve our services.... More 

Level Contributor
119 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

We stayed in this hotel one night, 19th June, 2014. We liked the location and the quality of services we got. We had the problems in the reception when asked for two invoices. Rooms were clean, but noisy and dusty, also very very dry.As dark brown or black colour is dominant in the interior of the room, dust were clearly... More 

Helpful?
Thank Gintaute
PearlHotelFrankfurt, Guest Relation Management at Pearl Hotel, responded to this review

Dear guest, we would like to thank you very much for your feedback with regard to your visit in June to the Pearl Hotel, and we are very glad that you had a memorable time and enjoyed your stay with us. We are disappointed by the lack of cleanliness you experienced in your guest room. We pride ourselves on our... More 

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