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5.0 of 5 Hotel   |   Gutleutstr. 85, 60329 Frankfurt, Hesse, Germany
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83%
Ranked #15 of 262 Hotels in Frankfurt
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
NapaMermaidAyiaNapa Ayia Napa
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411 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ayia Napa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First time at the Roomers Hotel in Frankfurt. I was reading the reviews before I travel and as I was looking forward to my Business trip. Honestly from the first minute to the last minute of my stay I was really impressed with everything , accommodation, environment, food and beverage facilities and of course with the spa facilities. Thank you... More

Was this review helpful? Yes 1
Chester, UK
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm writing this review whilst still staying at this hotel in September 2014. Ideally located for the main railway station - though a bit of a trek into the main town centre - took me 20 mins of brisk walking. Roomers is in more of a business area but not far from some pretty run down streets near the railway... More

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Dublin, Ireland
Top Contributor
107 reviews 107 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I didn't stay here, but I was staying nearby and a friend was staying here so he invited me to his hotel for dinner. Except that the restaurant was closed for a private event which a so-called five star hotel should never do. We were told we could dine in the bar, so we went to find that it is... More

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Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear Simon G, Thank you for your feedback and the time you have taken to send us the review. Regarding our ROOMERS Restaurant, I would like to inform that exclusive functions are not usually but rather an exceptional case. It is a shame that you were affected on that day. Alternatively, the room service card is being served 24 hours,... More

Annapolis
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This well located hotel is an example of designers gone wild. The room are sleek and dark, very dark. Little things like water temperature and room temperature could not be taken for granted. No laundry on the weekend. Malfunctioning TV. No concierge.The staff was friendly, but not efficient. I found the service in the restaurant very slow despite not being... More

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Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear terpjohn, First of all I would like to thank you for the time you have taken to send us your review. Your feedback has sincerely been taken to heart, and we will do our utmost to ensure that a real Roomers experience will be lived and occurred next time you stay with us. We also discussed your negative points... More

Arlington, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Modern, clean, comfortable, accommodating, friendly and well worth the price. We travel a lot and generally consider hotels a necessary evil, a place to stay while enjoying the locale. We now travel with our son so we tend to plan a "stopover" break to and from our final destination. We stayed here on our way to and from a vacation... More

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Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear greggjill, WOW- Thank you very much for your perfect review. It is a pleasure to read that we could have convinced you from ROOMERS. Great that you were able to get away from daily routine and indulged yourselves. Would you please get in contact with me directly under Pamela@roomers.eu for any future plans to Frankfurt. I would like to... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a night here before driving to Munich. Very chic and dark hotel on a quiet block in Frankfurt. Comfortable bed, cool bathroom and shower. Very good German restaurant in the lobby as well. Good choice in Frankfurt.

Was this review helpful? Yes
Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear Matthew M, Thank you very much for your nice words and to share your experience with the other travelers. Please feel free to contact me personally for future plans to Frankfurt under Pamela@roomers.eu. It would be a pleasure to meet you in person. Best wishes, Pamela Siskos Guest Relations Manager More

Houston
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here by myself on a trip to Germany. The room was lovely. The hotel definitely had a businessman's feel to it. I went into the bar the morning after I arrived because I was feeling jet lagged and the bartender acted really put upon. I later asked the front desk for a good shopping area. The person suggested... More

Was this review helpful? Yes 1
Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear 7373Houston, First of all, thank you for the time you have taken to send us your feedback. It is always disappointing for us to read such bad experience. I am sure it was a misunderstanding regarding the shopping area. All of my colleagues know about the shopping areas here in Frankfurt, also there is a new shopping mall close... More

London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 12, 2014

Last Saturday I stayed at the Roomers hotel and my overall experience has been nothing but fantastic. The hotel is only a five minute walk from Frankfurt Central Station. There is no need to take a taxi unless you have a lot of luggage. Upon arrival I was greeted by a friendly member of staff and offered a welcome drink.... More

Was this review helpful? Yes 1
Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear NJE1990, Thank you very much for your nice words and the time you have taken to provide us with your feedback. Your feedback already has been passed on to the team and we all take very much pride in your praises. We also discussed your negative points amongst the head of departments and I assure you that we will... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

My partner and I have stayed at many luxurious hotels around the world, but this one has to go to the top of the list. From the moment we arrived to the second we left we were greeted by friendly smiling staff who couldn't do enough to help us feel welcomed and comfortable during our stay. We know it wasn't... More

Was this review helpful? Yes 4
Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear donna2015, WOW WOW WOW – in return! It was an entire pleasure to read your detailed review and sharing this with my colleagues. We can not wait to have you back with us. Please feel free to contact me at any time via Pamela@roomers.eu for future plans to Frankfurt. I look forward to meeting you in person. I remain... More

Ft. Lauderdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

My travel agency transferred me to Roomers as soon as they learned that the hotel I originally booked had problems with their main AC. What an awesome hotel. Very romantic, cozy and the ultra modern design both outside and inside the rooms makes it even better. The property is within walking distance from the DB train station, the river, historic... More

Was this review helpful? Yes
Pamela S, Leiter Gästebetreuung at Roomers, responded to this review

Dear TOUSFAM, WOW! We have been very pleased by your fantastic comment, which has been gratefully received. Thank you for taking the time to share your experience with the other travelers and us. It was a pleasure for me to share your feedback with my colleagues. We are looking forward to welcoming you back soon. I am happy to assist... More

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Additional Information about Roomers

Address: Gutleutstr. 85, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Roomers 5*
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Also Known As:
Roomers Hotel Frankfurt

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