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Fleming's Hotel Deluxe Frankfurt-City

5.0 of 5
Eschenheimer Tor 2, 60318 Frankfurt, Hesse, Germany
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Fleming's Hotel Deluxe Frankfurt-City
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Fleming's Hotel Deluxe Frankfurt-City
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216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • English first
  • French first
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Hanover Park, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was my second stay and I can say From entry to exit, this hotel provides great service. My room was nice and clean upon arrival and everyday after my return from work. I love the shower, nice layout, yes it's different but you will like it. the hotel staff is courteous and helpful. I now recommend this hotel to... More 

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Esher, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleasant hotel, well located in the heart of Frankfurt. Standard rooms are cleverly laid out with the shower in a glass cubicle in the centre of the room. Very comfortable firm beds. Reception team are efficient and the check-in check-out process is managed with the minimum of fuss. The restaurant is excellent although service can be a little slow... More 

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flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Mr. JPC1010, thank you so much for taking the time to share with us your nice feedback regarding your last stay at our hotel. We are very pleased to read that, you have enjoyed both our comfortable rooms and beds as well as you liked very much our central location. Thank you also, for your nice comments concerning the... More 

Essex, UK
Top Contributor
55 reviews 55 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all, the hotel is in the middle of refurbishment so it is somewhat of a construction zone. And as others noted, it is presently not possible to pull up outside which is rather inconvenient. I requested a quiet room and received quite the opposite. A loud thundering sound caused me to call the front desk, who informed me... More 

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flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Mrs. Swiss6, Thank you for taking the time to provide us your valuable feedback. Your opinion is very important to us, as it helps us to meet our guests’ needs. It is our pleasure to see that, you were satisfied with the cleanliness of the rooms as well as that, you found our personal friendly and helpful. Please accept... More 

Newcastle upon Tyne, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

The location of this hotel is excellent, the food is very good and the staff are extremely helpful and efficient. I do however think that it lacks certain features which one would expect in a 5 star hotel such as a coffee lounge or sitting area in the foyer but the hotel is undergoing major extensions and renovation so hopefully... More 

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flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Brenda, thank you very much for sharing your last experience at the Fleming’s Deluxe Hotel Frankfurt-City. We are very pleased to read that you were satisfied with the central location of the hotel and that you have pretty much enjoyed the food. We are also very delighted to hear that you have found our personal helpful and efficient as... More 

Taoyuan, Taiwan
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 31, 2015

The staffs are very welcome and friendly. The most impressive is the old elevator and city view. We enjoy the drink on the roof top and see the skyline of FRANKFURT. The price is quite fair and service is good. We enjoy the old elevator most, which is quite excited and fun!

Was this review helpful? Yes 2
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review
Google Translation

Liebe LucyLee. Herzlichen Dank für Ihr positives Feedback und dass Sie sich die Zeit genommen haben, Ihre Erfahrung in Fleming’s... More 

London, United Kingdom
Top Contributor
81 reviews 81 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed January 28, 2015

First of all this hotel got off to the wrong foot, as there is construction going on and nowhere to pull in to drop off bags- brutal if you are driving, pregnant and have a dog. So we drive by the hotel and have to pull into a construction zone- while being yelled at by some guy, my husband runs... More 

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flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear KJBKKKHK, thank you for taking the time to give us your feedback regarding your recent stay at Fleming’s Deluxe Hotel Frankfurt-City. First of all we would like to apologize for the inconveniences caused to you during your stay at our hotel. This is of course not the standard you can expect from Fleming’s Deluxe Hotel Frankfurt-City. As part of... More 

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 27, 2014 via mobile

We decided to stay here after reading good reviews, unfortunately we came away rather disappointed. We finally found the correct hotel after the taxi driver had dropped us off at the other Flemings hotel (which looked a lot better!) the staff were polite to begin with, and finally found our reservation. The lifts are tiny and you can barely fit... More 

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flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Mrs. Caroline, thank you for taking the time to share your feedback with us regarding your recent stay at the Fleming’s Deluxe Hotel Frankfurt-City. Please accept our sincerest apolologies for failing to provide a memorable experience. Your constructive evaluation is very much appreciated, as it allows us to improve the quality of our services, in order to meet and... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

I booked this hotel as a 30th birthday present for my partner as I wanted to treat him to 5 star as this isn't a usual thing for us. First of all after the booking, I was emailed weeks later saying they wouldn't hold my booking if I didn't fill out the form which I never received, It took two... More 

Was this review helpful? Yes 1
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Super SahraH Thank you very much for taking time, to share your impressions. First of all I would like to apologise for the difficulties occured at the time of reservation and for the forgotten limo collection. The more I was delighted to read that you enjoyed your stay at our Fleming’s Deluxe Hotel, Frankfurt. and will certainly share your... More 

Cambridge, United Kingdom
Top Contributor
118 reviews 118 reviews
85 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 7, 2014

Decently located hotel, ideal for historic Frankfurt yet not far from financial centre either. Large and clean room, although with the slightly bizarre in-room shower set up as commented on by others. Some noise from the street, but it was a busy Friday night. Nice extras such as water, fruit and coffee machine. Good to have free wifi. Rather formal... More 

Was this review helpful? Yes 1
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear aber_james, thank you very much for your feedback and your recommendation on this platform – we very much appreciate that you’ve taken your time to note this down. It is furthermore great to hear that you’ve enjoyed your stay with us and were satisfied with the quality and services offered at our property. We hope to welcome you back... More 

West Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 24, 2014

My first stay at the Fleming's Deluxe Frankfurt-City. I changed from my regular hotel because the last time I was there it wasn't such a great experience. Here at the Fleming's Deluxe there is a super professional staff, from reception to the restaurant and bar. They spoke excellent English so this was useful for me. The room was very clean.... More 

Was this review helpful? Yes 2
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Dave O, Thank you for taking the time to write this review. I was very happy to read that you enjoyed your stay with us and I was particularly pleased to read your nice comments about the friendlyness and the professionalism of our staff. The Paternoster and our rooftop Bar and Restaurant are indeed unique and I am glad... More 

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