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InterCityHotel Darmstadt

Poststrasse 12 | 64293 Darmstadt, 64293 Darmstadt, Hesse, Germany
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InterCityHotel Darmstadt
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (13)
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Southern Jersey
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My last evening in Germany was made miserable by this hotel. I was going to be a little late to check in for my room as I was in a business meeting. So my colleague checked into his room and gave the desk staff my luggage, telling them that I would be in a little later. My luggage was covered... More 

Was this review helpful? Yes 1
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear Bob54, First of all, we would like to thank you for your effort, informing us about your experiences. Furthermore, we would like to apologize for the inconveniences caused. A professional behavior as well as a friendly and respectful tone towards our guests are of high importance to us. Please contact me directly (aylin.noeske@darmstadt.intercityhotel.de), in order for me to fully... More 

München
Level Contributor
116 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The InterCity hotel is a 3-4 star business hotel directly at the main train station. Rooms are a bit on the small side, but functional. I had a room towards the station and did not face noise issues with the window closed. Also with the window facing westwards there is less risk one gets waken up early in the morning... More 

Was this review helpful? Yes
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear RoccoSiffredi1968, First of all, we would like to thank you for your effort, informing us about your experiences during your stay. We are glad to read that you enjoyed every aspect of it, especially the friendly staff! Sorry to know, that the Internet wasn't satisfactory during your visit. Should that occure upon your next stay with us, please let... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 6, 2015

We totally agree about the staff being unfriendly and unhelpful. It made our check-in to the hotel extremely unpleasant and had we not already paid we might have gone elsewhere (Silke A. was the person who checked us in.) Here are some things they don't tell you that would be helpful to know: The parking is via a car lift... More 

Was this review helpful? Yes
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear JoanLeRoy, First of all, we would like to thank you for your effort, informing us about your experiences during your stay. Furthermore, we would like to apologize for the inconveniences caused. It is important to us to know the effect of our employees on our guests. Therefore, we highly appreciate your feedback on your stay in our hotel. We... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 11, 2015

Great location! One of the best that I have ever seen, next to the train station and about 15 - 20 minutes walking to the main squares. Comfortable rooms, simple but updated. Free but slow Wi-Fi. If you need VPN or faster Internet you have the option to pay an extra for it, and then it works for real. The... More 

Was this review helpful? Yes 1
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear hideomn, thank you for staying with us and takign the time to review the InterCityHotel Darmstadt. Thank you for beeing honest about the facilities but also about your unpleasant experience at the front desk. We would like to ensure you that this has been an exception which does not meet our standards. A professional behavior as well as a... More 

Travelers are raving about these Darmstadt hotels

Bratislava, Slovakia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 26, 2015

Being here already several times already. Location and room wise it is OK, acceptable for 1 - 2 nights. Breakfast with nice spread of various food, drinkable coffee. Free WIFI is with very low speed, almost unusable for anything. You are pushed to pay extra for "normal speed". What irritates me is the reception staff - rude, unhelpful, arrogant. By... More 

Was this review helpful? Yes 1
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear EnjoyAll, thank you for choosing the InterCityHotel Darmstadt and taking the time to comment on your stay. We are sad to learn, that the free service of 256kb WiFi is not use to you. Regarding the feedback of our staff, it is important to us to know the effect of our employees on our guests. Therefore, we highly appreciate... More 

Seoul, South Korea
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 22, 2015

I had business in Damrstadt and arrived very late in the evening having traveled by train from Koln. The hotel is a very short walk across the train station parking lot. The check in process was a little irritating as they only had one person at the front desk and he was helping someone in front of me. That's fine,... More 

Was this review helpful? Yes 1
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear ToddTieman, Thank you for choosing the InterCityHotel Darmstadt and taking the time to share your experience with us. We are glad you enjoyed your room as well as the breakfast buffet. It is important to us to know the effect of our employees on our guests. Therefore, we highly appreciate your feedback on your check in. We will take... More 

Prague, Czech Republic
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 29, 2015

As my title states, i have travelled the world and stay in hotels every week of my life for 15 years and the staff here blew me away. Free coffee hours after breakfast closed, the use of the breakfast lounge for free to host private business calls, incredible friendly and accomodating staff and to top it all, amazing rooms for... More 

Was this review helpful? Yes 1
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear Spine69, Thank you ever so much for taking the time to review your recent stay with us at the InterCityHotel Darmstadt. As you can imagine, it was a great pleasure not only to accommodate and satisfy you, but to also receive such outstanding feedback. Obviously the staff is overwhelmed with joy over your kind words about their service. We... More 

Luxembourg City, Luxembourg
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 22, 2015

This is a basic 4 star hotel but very new and modern. The room was nice and well furnished. I missed the tea/coffee making facilities in the room. Free WiFi was a bit slow but sufficient for limited browsing and e-mails. Faster WiFi cost 4 euro/day. Standard breakfast buffet was good, it cost 13 euro if not included in the... More 

Was this review helpful? Yes
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear Maria_F111, Thank you so much for taking the time to comment on your stay with us at the InterCítyHotel Darmstadt. We are glad you enjoyed your stay and our services. For your next visit I suggest the superior category, as we provide tea/coffee making facilities in these rooms. We are looking forward to welcoming you again, soon. Best regards... More 

Budapest, Hungary
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 9, 2014

I have been here for one night on a business trip, before a long meeting. This was a perfect choice. Easy access to the center by tram, and on the top, it is free with the gift daily pass. The rooms are ok, nothing friendly,basic, practical belongings. Could be a little warmer....No noise, which is a miracle, considering that rooms... More 

Was this review helpful? Yes
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear szucsmariann, thank you for choosing the InterCityHotel Darmstadt for our stay and taking the time to comment on it. We are glad you enjoyed your stay with us and hope you will return in the near future. With best regards InterCityHotel Darmstadt Aylin Nöske General Manageress More 

Amsterdam, The Netherlands
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 9, 2014

I stayed two nights in this Hotel last week only because the excellent Best Western Plus was full booked. And like most previous reviews in Tripadvisor, it is an average hotel. Not because of the accommodation (I actually had a big double room) but because of the management. I arrived before midnight and was greeted by an unfriendly hotel clerk.... More 

Was this review helpful? Yes
Aylin N, Manager at InterCityHotel Darmstadt, responded to this review

Dear MIA002, Thank you for taking the time to comment on your stay at our hotel. We are awfully sorry that that you and your colleagues were affected by the technical trouble of the heating system. Of course, this is by no means a permanent occurrence. Lovely to hear, that you enjoyed the breakfast and friendliness of the staff, which... More 

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