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A&O Hamburg Hauptbahnhof

Amsinckstrasse 2-10, 20097 Hamburg, Germany
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1 room 1 guest
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A&O Hamburg Hauptbahnhof
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232 Reviews from our TripAdvisor Community

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Traveler rating
    22
    78
    62
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    33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (65)
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Ireland
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed July 16, 2015

Location excellent. Room more than adequate if not stylish or luxurious. Certainly clean. Breakfast excellent (I love German breakfast!!!). Staff were more than helpful. Excellent checkin by a very humorous and nice guy. Internet access was down when there and the reception staff allowed me inside the reception desk to use the computer there to checkin and print boarding passes... More 

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Sydney, Australia
1 review
2 of 5 stars Reviewed July 14, 2015

Was happy with the room I stayed in , was more than adequate and more spacious than most hostels . However I had two occasions where the reception staff tried (and succeeded) to rip me off in the bar by overcharging me and purposely not giving me my change even after I disputed this with them . Instead they spoke... More 

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AO_Support, Leiter Gästebetreuung at A&O Hamburg Hauptbahnhof, responded to this review

Dear guest, thank you for taking your time and sharing your experience at our A&O Hamburg Hauptbahnhof! We are sad to hear that you were not happy with the behaviour of our staff. I will report your experience to the hotel manager- He will ask the bar staff to be more friendly in the future. We hope you still had... More 

Travelers are raving about these Hamburg hotels

Kent, England
Level Contributor
72 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed July 2, 2015

A group of us stayed here whilst attending the Harley Days event nearby. We chose the hotel based on it's location. It wasn't bargain price and was basic and clean. However the towels in the room were small & tatty. There was free Wi-Fi which was a bonus. The hotel bar offered very slow service and the draft beer was... More 

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 17, 2015

We got on Hamburg and the A&O seemed a good option due to his proximity to the central station which actually is quite close indeed. Unfortunately our stay wasn't that pleasant, there were no blackout curtains and just outside our window it was a car rental service with many bright lights pointed up, not to say the sun was rising... More 

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AO_Support, Leiter Gästebetreuung at A&O Hamburg Hauptbahnhof, responded to this review

Dear Fabio, thank you very much for your feedback! We are very sorry that you were not satisfied with your stay at the A&O Hamburg Hauptbahnhof. Of course we will forward your suggestions regarding the pillows and the the curtains to our local manager, he will try to improve the facilities in the rooms. We hope you appreciate our efforts... More 

Edinburgh, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 22, 2015

It was cheap, the rooms were clean, it wasn't too noisy and the staff were great with our 23 man rugby crowd. There are bars downstairs and food served till late. Next doors there's a place that does great kebabs and pizzas. Plenty of food places nearby at the station. Only downside, there's almost nowhere nearby to go for a... More 

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AO_Support, Leiter Gästebetreuung at A&O Hamburg Hauptbahnhof, responded to this review

Dear Ross, we are glad to read that you were satisfied with your stay in our hostel at Hamburg Hauptbahnhof! Of course we will forward your comments to the local manager and his team- They will surely be happy to receive your positive feedback. Thank you very much for your review, we hope to welcome you again as our guest.... More 

2 reviews
4 of 5 stars Reviewed February 22, 2015

All in all I had absolutely no problem with this hostel. Me and three mates went to watch hamburg play Hanover and wanted the cheapest accommodation so this fitted the criteria perfectly! The rooms are basic but clean. Comfy beds decent sized room and nice bathroom. It is centrally located and easy to find. All in all enjoyed my stay... More 

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Wernigerode, Sachsen-Anhalt, Germany
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 6, 2015

I really enjoyed staying at this Hostel for 6 days. The weather was raining 5 out of 6 days. I am a student studying Tourism and Hospitality and having lots of knowledge about how to run aspects of hotels and hostels, I will give some comments about the appearance and cleanliness. From the entrance there is a nice lobby with... More 

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Toluca, Mexico
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 2, 2014

I had to overnight in Hamburg and leave 6am next day. My first disappointment was that it's named Haupbahnhof but it's, in fact, 15 minutes walking from the main station in a dark highway. Service was very good. Shower was broken an most of the lockers were too. I could not sleep because of the noise of the highway. You... More 

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Copenhagen, Denmark
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 20, 2014

The hostel was relatively cheap. The room we got was clean, the bathroom had all necessary cosmetics that an average user may need. The staff was during 3 days very impolite, tired and annoyed (not only during night shifts, but daily as well). Maybe they should be paid more to at least smile once per few days, god knows.

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Newcastle, United Kingdom
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 12, 2014

I went on a school trip for 6 night in this hotel, The hotel has an hostel as well, it was a brilliant experience of a life time. The room was superb, staff were great despite the fact that the communication was a bit difficult but they were excellent. The food is second to none although, they were mostly flour... More 

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AO_Support, Leiter Gästebetreuung at A&O Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you so much for taking the time to write a review about your experience in our hotel. We are glad to hear that you enjoyed your stay at A&O Hamburg Hauptbahnhof- Your comments will be forwarded to the local manager and his team. We hope to welcome you again one day in one of our hotels! Best... More 

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