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Empire Riverside Hotel

#41 of 317 Hotels in Hamburg
Certificate of Excellence
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Bernhard-Nocht-Strasse 97 | 20359 Hamburg, 20359 Hamburg, Germany
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Empire Riverside Hotel
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682 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Africa
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Got in late, with no booking but was well looked after and given a fantastic room. Good location too. Floor to ceiling glass windows a nice touch. I recommend this place entirely. You can't really go wrong here. Beds are comfy, you just have to make sure your curtains are closed before you run around naked as it's a bit... More 

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Berlin, Germany
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 1 week ago

We checked in here yesterday to attend a wedding and I am still in the room as I write this. At first glance, everything is fiend and nicely arranged, however, everything is terrible when a thick scent of cigarette smoke keeps filtering into your room. We returned from the wedding late last night to a smell in our room which... More 

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Toulouse, France
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is simply excellent. Everything is in its favour, such as the location, bar, rooms and views and the best breakfast that I have ever had at a hotel. On one occasion my room faced the neighbouring building, but the hotel is so nice that I didn't really care. Staff are friendly although can seem a little abrupt compared... More 

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London, United Kingdom
Level Contributor
139 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a couple of days. Very good service and great location near the river. Did enjoy the bar at the top as the views were great across the river. Rooms were pretty spacious, neat and very clean. Also quiet. Good for a business hotel

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Hamburg, Germany
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The front desk staff is fantastic. Always smiling and helpful. Davids bar staff is absolutely super. The host(s) at the 20-Up Bar can be a bit stuffy and arrogant, but still go there for a drink every time I stay. I always ask for the highest room available and usually get one. Once even stayed on the 19th floor, and... More 

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Moscow, Russia
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nearly everything about this hotel is above average: lovely rooms; nice bathroom; nice rooftop bar (although a bit overpriced); location (close to harbor and, if and when needed, to red-lights district); close proximity to many restaurants and bars; free wifi (however you need to relog pretty often). It was chosen due to short distance from metro and ENDO Klinik -... More 

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Gettorf, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2015

I stayed here while visiting family and i must say it was fantastic.such a nice hotel with very friendly staff. The room was amazing. I would definitely reccommend this hotel and stay there again if i was in hamburg again

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SOUTHAMPTON
Level Contributor
100 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 22, 2015

I stayed here for a couple of nights whilst visiting a friend. The location is fantastic - the hotel very nice with lovely clean and well designed rooms - excellent bathroom and shower - friendly staff, fabulous breakfast and bar overlooking the city. My only complaint was during check in i wasn't given any information about the hotel itself -... More 

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Level Contributor
292 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed June 20, 2015

Very modern and efficient hotel. Rooms are very nice with a red carpet, Nespresso machine, good fitness. Breakfast is nice too. Location is okeish. The rooftop bar is fantastic with a great view and an interesting crowed. I would go back...

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Kerstin Z, Manager at Empire Riverside Hotel, responded to this review

Dear guest, thank you for choosing the EMPIRE RIVERSIDE Hotel for your trip to Hamburg. We appreciate your feedback at Tripadvisor. We are very pleased to hear that you enjoyed your stay with us. It is a pleasure to hear that you had a wonderful evening at our Skyline Bar 20 Up. We are looking forward to welcoming you back... More 

2 reviews
5 of 5 stars Reviewed June 5, 2015 via mobile

Amazing hotel. Right in the midst of everything in Hamburg. Reeperbahn, St. Michel, etc. Rooms were clean, and they had amazing views. Please spend the extra money and stay. Did not have the breakfast but there are great restaurants all around. I recommend Copperhouse.

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Kerstin Z, Manager at Empire Riverside Hotel, responded to this review

Dear guest, thank you for choosing again the EMPIRE RIVERSIDE Hotel for your trip to Hamburg. We appreciate your feedback at Tripadvisor. We are very glad that you had a wonderful time with us in Hamburg and enjoyed the view over the harbour and the city center. We are looking forward to welcoming you back at our lifestyle and design... More 

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