I found this hotel was a good compromise between value and quality. Front desk service was polite and efficient, bags were taken up to the room by a porter. Lifts require room card, which is good for security. Rooms themselves are quite spacious, and use the Rubin rubyred colour scheme, which gives a sense of quality. Beds were very comfortable.... more

It’s odd that this hotel is rated so highly. It is walking distance from the main train station, but is on the wrong side of the tracks. You have to walk through a seedy little red light district lined with hookers, casinos, beggars and so many sex shops. That didn’t bother me, but if you had kids or were a... more

Hotel was nice, location close to the train station convenient. We did not realise that our booking excluded breakfast and assumed, it was part of the deal. The check-in staff explained in detail the where and when but did not mention anything about additional cost. The unexpected surprise came at the check-out, when an additional charge for breakfast of €17... more

We reserved a room at the Arcotel Rubin based on excellent reviews and rankings here for our last night in Europe, before an early morning flight back to the States. We arrived in Hamburg on the train, and--as we were advised that the Steindamm was right outside the train station--walked the few blocks to the hotel, past what seemed like... more

We were travelling by train so wanted a hotel within walking distance of the main station. The hotel fitted the bill perfectly being about 10 mins walk. The reviews mentioned the immediate area which whilst there are a few sex shops thease are next door to grocery stores, restaurants etc. The road and pavements are wide well lit and much... more

Great hotel in the St George area of Hamburg which is about 10 minutes from all the main attractions, also very close to the railway station and numerous restaurants. The hotel itself is very smart and has had a refurbishment recently, the staff were very friendly and helpful and also very knowledgeable about the local area.The main reason we went... more

Hotel: big lobby, an area where you can access internet for free, a cosy Café (only negativ point: people could smoke in it), on the 1st floor you find a cool bar Rooms: Spacious rooms, clean, nice designed Wellness Area: 3 Saunas plus various surprises like a rainforest/aroma shower. The machines in the gym are very up to date and... more

I spent 3 nights on a business trip. Excellent hotel, at a great rate (prepaid rate of EUR 99 per night by reserving through Bookings.com). It is a real 4 star hotel, with pristine cleanliness everywhere, stylish lobby and rooms, very comfortable to sleep and work. Free high-speed internet access (a LAN-cable is necessary for connecting your laptop). It has... more

THe hotel is located far from the center, so you have to take taxi every time you want to go somewhere. There is nothing to do around the hotel, no shops, bars, etc. The hotel itself is a bit worn. Prices in the bar are very high. Next time I will pay a little bit more, but get something more... more