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All 316 Hamburg hotels

ARCOTEL Rubin

4.5 of 5 Hotel   |   Steindamm 63, 20099 Hamburg, Germany
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ARCOTEL Rubin
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86%
Ranked #41 of 316 hotels in Hamburg
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 18, 2014
Conny M Charlestown, Nevis
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531 people have reviewed this hotel

Traveler rating
    229
    221
    65
    7
    9
See reviews for
30
157
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Charlestown, Nevis
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

We made a family trip to Hamburg and had the best weekend ever! We celebrated the 50th birthday of my father in law and the staff at the Arcotel were super friendly and helpful. Everybody tried to work as hard as they could to mke us feel welcome. When we arrived with our minibus we realized that the bus is... More

Was this review helpful? Yes 1
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you very much for leaving your feedback on tripadvisor. We truly appreciate your Feedback in order to continuously improve our service and standards. managers. The entire ARCOTEL Rubin team is very glad to know that you enjoyed your stay with us. It is a pleasure to read that we met your expectations in regards to the standards... More

Trondheim, Norway
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 14, 2014

Fresh and spotless rooms, although not the most spacious. Reception was friendly and spoke good english. Under the hotel there is a 3 story parking garage that will charge you appx 13€ per day. Very convenient if you are arriving by car! Subway to Rathausmarkt is only 100m walking, or you could walk along all the restaurants at "Lange Reihe"... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear Guest, Thank you very much for your feedback which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin. Kind regards, The ARCOTEL Rubin team More

Blackpool. UK
Top Contributor
58 reviews 58 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 13, 2014

Unfortunately we could only stay one night at this hotel but it first class, the girls on reception extremely helpful, porter to take luggage to the room which was nice and spacious, one of the most comfortable beds we have ever slept in and the bathroom was pristine. The whole hotel was spotlessly clean and the highlight was the restaurant,... More

Was this review helpful? Yes 1
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We would like to thank you for the positive feedback you left on TripAdvisor. As we see ourselves as passionate hosts, it makes us very happy to hear that you utterly enjoyed staying at the ARCOTEL Rubin. We will forward your comment to the entire team. We are really looking forward to your next visit here. Kind regards,... More

Manchester, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 27, 2014 via mobile

Comfortable room, pleasant staff, very very nice breakfast and a reasonable price for a 5 night stay. The room has lots of power outlets if you have to charge up lots of devices. Shower is powerful and hot. Free WiFi is OK for surfing but not streaming content. All the reception, breakfast, bar and other staff were professional, friendly and... More

Was this review helpful? Yes 1
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you so much for your detailed feedback on your stay at the ARCOTEL Rubin. We are very glad to hear that you had a great time in Hamburg. It makes us very proud to hear that were satisfied with your stay in our hotel. Please be assured that we will pass on your positive comments to our... More

Bad Windsheim, Germany
Top Contributor
103 reviews 103 reviews
41 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed April 9, 2014

I stayed in this hotel for a business trip and had no problems at all. The room and the bathroom were clean and nice. Typical for those kind of hotels, the shower is at the one end of the tub divided from the rest of the room through a movable glass pane. The room had a comfortable bed, a TV... More

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Myriam S, Leiter Front Office at ARCOTEL Rubin, responded to this review

Dear guest , thank you very much for your feedback and your stay. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin. Kind regards Your ARCOTEL Rubin Team More

Lisbon
Contributor
12 reviews 12 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 27, 2014

We stayed at Hamburg for two nights at this hotel and we loved it. It's a very nice hotel, nice rooms, with friendly and helpful personell and it has a great location, with a 5 minute walk to Hopbanhof, hamburg's metro and train central station. Also, it's a 2 minute walk to another secondary subway station, so it's all accessibility.... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We hope you enjoyed your recent stay at our hotel and had a safe journey back home. We appreciate that you took the time to leave your feedback on tripadvisor as your comments are valuable to us in order to continuously improve our service and standards. On this occasion we are glad to hear that you enjoyed your... More

Frankfurt, Germany
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 9, 2014

We arrived earlier than expected to the hotel, normally would be nice if they apologize that your room isn't ready yet even tho you get early... Not here. Not even a question about preferences, or inviting you to wait at the restaurant or coffee bar. We were dispatched taking our luggage away (on a room not really well controlled. The... More

Was this review helpful? Yes 1
Myriam S, Leiter Front Office at ARCOTEL Rubin, responded to this review

Dear guest, we hope you had a safe journey back home. We appreciate that you took the time to leave your feedback on this homepage as your comments are valuable to us in order to continuously improve our service and standards. We want to apologize for the inconvenience you expierenced during your stay with the room and with our service.... More

Hove, United Kingdom
Top Contributor
115 reviews 115 reviews
73 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed February 23, 2014

I am disappointed to hear other reviewer's comments about the area surrounding this elegant and highly professional business-class hotel. The 10-minute walk from Hamburg Central Station is through a typical multi-ethnic neighborhood that can be found in any large city throughout Europe. Personally, I don't find anything particularly 'dodgy' about the area and am quite amazed that other reviewers perceive... More

Was this review helpful? Yes
Myriam S, Leiter Front Office at ARCOTEL Rubin, responded to this review

Dear Guest, thank you very much for your feedback which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin. Kind regards, Your ARCOTEL Rubin Team More

Bangkok, Thailand
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 8, 2014

I stayed in the hotel for business purposes. The staff is friendly and the rooms are good. Taste is always a matter of fact, however I found the enterior little bit over the counter with the theme "rubin". The rooms are generally quiet, however windows facing the court can be noisy at times.

Was this review helpful? Yes
Myriam S, Leiter Front Office at ARCOTEL Rubin, responded to this review

Dear guest , thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin. Kind regards Your ARCOTEL Rubin Team More

Dundee, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2014

My girlfriend and I stayed here for three nights at the end of January 2014. We are in our early 30s and it was perfect. Yes, the street from central station is very 'middle eastern' but its not an issue AT ALL. Its just another side of German culture. If you want to miss it out there is an underground... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We hope you enjoyed your recent stay at the ARCOTEL Rubin and had a safe journey back home. Thank you very much for leaving your feedback on tripadvisor. We truly appreciate your Feedback in order to continuously improve our service and standards. managers. The entire ARCOTEL Rubin team is very glad to know that you enjoyed your stay... More

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Additional Information about ARCOTEL Rubin

Address: Steindamm 63, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — ARCOTEL Rubin 4.5*
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Also Known As:
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#30 Best Value Hotel in Hamburg #34 Luxury Hotel in Hamburg #38 Romantic Hotel in Hamburg #44 Business Hotel in Hamburg
Hotel Class
Number of rooms
217

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