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ARCOTEL Rubin

4.5 of 5 Steindamm 63, 20099 Hamburg, Germany
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Certificate of Excellence 2014
ARCOTEL Rubin
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ARCOTEL Rubin
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392 reviews from our community

Traveler rating
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    63
    7
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Copenhagen, Denmark
Top Contributor
71 reviews 71 reviews
57 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Arcotel Rubin, Hamburg on a family trip in October 2014. The staff at the front desk was very kind and helpfull from the minut we arrived to the hotel, the room was quite big, very comfortable beds, flat screen TV, coffee making facilities, bathroom with bathtub and bathrobe and slippers and all facilities worked very well. Almost... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you so much for taking the time to leave your brilliant feedback on TripAdvisor. As we see ourselves as "passionate hosts", it makes us very proud to find out, that you have been so satisfied with your visit to the ARCOTEL Rubin. We will pass on your kind feedback to all members of our team. It would... More

Canton of Zurich, Switzerland
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed just for one night in the hotel, but I liked it's cleanliness and difference among the other hotels which were nearby and the area itself. The hotel is located at about 10minutes by walk from the main station which is great for a refresh (well I was travelling only with hand luggage so problem for me). The staff... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you for choosing the ARCOTEL Rubin. We appreciate that you took the time to leave your feedback on tripadvisor as your comments are valuable to us in order to continuously improve our service and standards. On this occasion we are glad to hear that you enjoyed your stay at the ARCOTEL Rubin. We hope to welcome you... More

UK
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights here after arriving by cruise ship. I had booked the hotel myself as an ectension to the cruise, which dropped as at the Hauptbahnhof. We alked from the Hauptbhf, about 15m with luggage. Found the area ok, but a bit drab, lots of fruit and gambling shops and cheap hotels. Pleased to see the Arcotel which... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We hope you enjoyed your recent stay at the ARCOTEL Rubin and had a safe journey back home. Thank you very much for taking the time to leave your comment on tripadvisor. We truly appreciate your Feedback in order to continuously improve our service and standards. The entire ARCOTEL Rubin team is very glad to know that you... More

Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just came back from Hamburg and stayed here. We were offered an upgrade to the Red Room (every Arcor has its own themed room) with coffee maker in room, seperate living room and themed red as in Rubin. Ms. Can welcomed us at the reception and showed us the room herself, she was very friendly and super efficient with... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guests, Thank you so much for taking the time to leave your feedback on TripAdvisor. As we see ourselves as "passionate hosts", it makes us very proud to find out, that you have been so satisfied with your visit to the ARCOTEL Rubin. We will pass on your kind feedback to Ms. Can. Furthermore we will pass your comment... More

Contributor
18 reviews 18 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

Stayed at the hotel during my visit to the Hamburg Wind Energy Messe. The stay was generally nice. The service, the personnel and the breakfast was good. Traces of smoking in the room, missed out takeaway breakfast on early departure and the very high price are lowering the rating.

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We would like to thank you for rating us on TripAdvisor. It is of great importance to us to hear how our guests think about us. As we are always looking for ways to improve our service, we are grateful for every feedback we get. We are very sorry to hear that we missed your request regarding a... More

Bournemouth
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 13, 2014

Bright modern hotel situated in St George near and underground railway station and also withing reasonable walk to main railway station in Hamburg.. Room was very clean. Good service and would recommend. Although not essentially heavy on the luxury element of hotel, it is after all a modern design hotel. Staff very helpful and efficient.

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, thank you very much for taking the time to rate our hotel. We are very pleased, that you were satisfied with your stay and are looking forward to welcome you as our guest again soon. Kind regards, Your ARCOTEL Rubin Team More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2014

Although I had a "Superior" room, i was still asked if, for a small amount of money, I want to upgrade to bigger rooms, and better services. That was not necessary, the normal services were excellent, the room was more then spacious. The room was waiting for me with a lot of products on the table, but only the apples... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you so much for taking the time to leave your brilliant feedback on TripAdvisor. As we see ourselves as "passionate hosts", it makes us very proud to find out, that you have been so satisfied with your visit to the ARCOTEL Rubin. We will pass on your kind feedback to all members of our team. It would... More

Reykjavik, Iceland
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 15, 2014

The hotel was a perfect choice for my trip to Hamburg. I got a good price without breakfast and the location couldn't be better for my plan. For those who smoke they still have some smoking room type for you. Staffs were helpful. The room and the furnitures layout were good, I love the idea of having a long build-in... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We would like to thank you for the positive feedback you left on TripAdvisor. As we see ourselves as passionate hosts, it makes us very happy to hear that you utterly enjoyed staying at the ARCOTEL Rubin. Furthermore we would like to inform you that we provide tea/coffee making facilities upon request. We are really looking forward to... More

Dusseldorf, Germany
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

We were there for a enjoiable weekend in Hamburg. Hotel is located in a nice area (St.Georg) not far from downtown, at few minuts walking from main railway station and close to a nice street (die lange Reihe) with plenty of resturant and lovely places perfect to get leasure. Very welcoming lobby with kind and supportive staff. Rooms are very... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest , Thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin. Kind regards, Your ARCOTEL Rubin Team More

Ashburton, Canterbury, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

If you are not a fan of red light areas or areas with a strong middle eastern presence this hotel location could be a bit overwhelming. Glad I was with a group as several of our walks on local streets left us quite intimidated. The hotel itself was lovely and great to get a reasonably priced hotel with air conditioning.

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest , Thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin. Kind regards, Your ARCOTEL Rubin Team More

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Additional Information about ARCOTEL Rubin

Address: Steindamm 63, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — ARCOTEL Rubin 4.5*
Number of rooms: 217
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Also Known As:
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg

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