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All 317 Hamburg hotels

ARCOTEL Rubin

4.5 of 5 Hotel   |   Steindamm 63, 20099 Hamburg, Germany
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ARCOTEL Rubin
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82%
Ranked #56 of 317 Hotels in Hamburg
Certificate of Excellence 2014
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386 reviews from our community

Traveler rating
    135
    172
    64
    7
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Contributor
18 reviews 18 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel during my visit to the Hamburg Wind Energy Messe. The stay was generally nice. The service, the personnel and the breakfast was good. Traces of smoking in the room, missed out takeaway breakfast on early departure and the very high price are lowering the rating.

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We would like to thank you for rating us on TripAdvisor. It is of great importance to us to hear how our guests think about us. As we are always looking for ways to improve our service, we are grateful for every feedback we get. We are very sorry to hear that we missed your request regarding a... More

Bournemouth
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Bright modern hotel situated in St George near and underground railway station and also withing reasonable walk to main railway station in Hamburg.. Room was very clean. Good service and would recommend. Although not essentially heavy on the luxury element of hotel, it is after all a modern design hotel. Staff very helpful and efficient.

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, thank you very much for taking the time to rate our hotel. We are very pleased, that you were satisfied with your stay and are looking forward to welcome you as our guest again soon. Kind regards, Your ARCOTEL Rubin Team More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

Although I had a "Superior" room, i was still asked if, for a small amount of money, I want to upgrade to bigger rooms, and better services. That was not necessary, the normal services were excellent, the room was more then spacious. The room was waiting for me with a lot of products on the table, but only the apples... More

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Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you so much for taking the time to leave your brilliant feedback on TripAdvisor. As we see ourselves as "passionate hosts", it makes us very proud to find out, that you have been so satisfied with your visit to the ARCOTEL Rubin. We will pass on your kind feedback to all members of our team. It would... More

Reykjavik, Iceland
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 15, 2014

The hotel was a perfect choice for my trip to Hamburg. I got a good price without breakfast and the location couldn't be better for my plan. For those who smoke they still have some smoking room type for you. Staffs were helpful. The room and the furnitures layout were good, I love the idea of having a long build-in... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We would like to thank you for the positive feedback you left on TripAdvisor. As we see ourselves as passionate hosts, it makes us very happy to hear that you utterly enjoyed staying at the ARCOTEL Rubin. Furthermore we would like to inform you that we provide tea/coffee making facilities upon request. We are really looking forward to... More

Dusseldorf, Germany
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed August 14, 2014

We were there for a enjoiable weekend in Hamburg. Hotel is located in a nice area (St.Georg) not far from downtown, at few minuts walking from main railway station and close to a nice street (die lange Reihe) with plenty of resturant and lovely places perfect to get leasure. Very welcoming lobby with kind and supportive staff. Rooms are very... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest , Thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin. Kind regards, Your ARCOTEL Rubin Team More

Ashburton, Canterbury, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

If you are not a fan of red light areas or areas with a strong middle eastern presence this hotel location could be a bit overwhelming. Glad I was with a group as several of our walks on local streets left us quite intimidated. The hotel itself was lovely and great to get a reasonably priced hotel with air conditioning.

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest , Thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin. Kind regards, Your ARCOTEL Rubin Team More

Charlestown, Nevis
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

We made a family trip to Hamburg and had the best weekend ever! We celebrated the 50th birthday of my father in law and the staff at the Arcotel were super friendly and helpful. Everybody tried to work as hard as they could to mke us feel welcome. When we arrived with our minibus we realized that the bus is... More

Was this review helpful? Yes 1
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you very much for leaving your feedback on tripadvisor. We truly appreciate your Feedback in order to continuously improve our service and standards. managers. The entire ARCOTEL Rubin team is very glad to know that you enjoyed your stay with us. It is a pleasure to read that we met your expectations in regards to the standards... More

Trondheim, Norway
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 14, 2014

Fresh and spotless rooms, although not the most spacious. Reception was friendly and spoke good english. Under the hotel there is a 3 story parking garage that will charge you appx 13€ per day. Very convenient if you are arriving by car! Subway to Rathausmarkt is only 100m walking, or you could walk along all the restaurants at "Lange Reihe"... More

Was this review helpful? Yes
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear Guest, Thank you very much for your feedback which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin. Kind regards, The ARCOTEL Rubin team More

Blackpool. UK
Top Contributor
67 reviews 67 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 13, 2014

Unfortunately we could only stay one night at this hotel but it first class, the girls on reception extremely helpful, porter to take luggage to the room which was nice and spacious, one of the most comfortable beds we have ever slept in and the bathroom was pristine. The whole hotel was spotlessly clean and the highlight was the restaurant,... More

Was this review helpful? Yes 2
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, We would like to thank you for the positive feedback you left on TripAdvisor. As we see ourselves as passionate hosts, it makes us very happy to hear that you utterly enjoyed staying at the ARCOTEL Rubin. We will forward your comment to the entire team. We are really looking forward to your next visit here. Kind regards,... More

Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 27, 2014 via mobile

Comfortable room, pleasant staff, very very nice breakfast and a reasonable price for a 5 night stay. The room has lots of power outlets if you have to charge up lots of devices. Shower is powerful and hot. Free WiFi is OK for surfing but not streaming content. All the reception, breakfast, bar and other staff were professional, friendly and... More

Was this review helpful? Yes 1
Myriam S, Manager at ARCOTEL Rubin, responded to this review

Dear guest, Thank you so much for your detailed feedback on your stay at the ARCOTEL Rubin. We are very glad to hear that you had a great time in Hamburg. It makes us very proud to hear that were satisfied with your stay in our hotel. Please be assured that we will pass on your positive comments to our... More

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Additional Information about ARCOTEL Rubin

Address: Steindamm 63, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — ARCOTEL Rubin 4.5*
Number of rooms: 217
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Also Known As:
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg

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