Yes, it was not what I have expected. Everyone has commented about the view. I cant call it a 'view', it is just a river. The view starts only when a big ship passes by, yes, that is the view, but overall, it is just a river.
Another minus is the location. Even updated map on GPS was very confused...
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Dear Alyona B,
thank you for your Feedback. We are sorry that you did not enjoy your stay at The Rilano Hotel Hamburg.
Most of our guests are impressed by the great view on the elb, they really like it .
Regarding your GPS: It is not the hotel´s responsibility that your GPS did not work properly. The Rilano Hotel...
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Don't be put off by the slightly drab outward appearance of this hotel. It's location, on the banks of the Elbe and opposite a lovely part of Hamburg (Blankenese) and within 45 minutes up the river by ferry (every 15/30 minutes) through the amazing Hamburg dock area, to the centre of the city, is superb.
The hotel has a very...
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Dear BritneyNorthGermany,
thank you so much for your positive feedback. Great to hear, that you enjoyed your stay at The Rilano Hotel Hamburg.
Most of our guests are impressed by the location of the hotel. The wonderful view and going by ferry to Hamburg is really very special.
We are looking forward to welcoming you very soon again at The...
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Great Hotel. Fantastic room. Service was also tops.
Dear Oscarik,
thank you for your positive feedback.
We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.
Kind Regards,
Your Rilano Hotels & Resorts Team!
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Stayed an over night in this hotel, with breakfast included, at a corporaate rate for eads employee.
Employee were very efficient for check in and check out, and kept our luggage safe until the time of our flight.
It is isolated from the city, but calm and nice bar/restaurant.
Ferry is at the bottom of the back hotel (Ruckpark). Either...
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Dear Mayimei,
thank you for your positive Feedback. It is nice to hear that you enjoyed your stay with us. You are quite right - the hotel is not located downtown, but the city centre of Hamburg is easy to reach by public transportation.
Also thank you for your suggestions for improvement.
We are really looking forward to welcoming you...
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Staying here for one night, seems nice so far - had dinner in the restaurant, found the food ok but quite pricey.
I will be staying in Hamburg for 5 days a week over the next 6 months, not sure if I'll be doing it here yet! It is quite a long distance from the airport, but since I am...
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Dear AJSprietsma,
thank you for your positive feedback! For us it is very important to serve high quality food and beverages - the prices of course reflect the quality.
By cab it is a 40 minutes drive to the hotel, with public transportation it takes about one hour. The hotel can be reached easy by ferry - the stop is...
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The room was big, overseeing a parking lot, but the more expensive ones would be overseeing the river.
The hotel are classic in a low key kinda way. Live pianist music on the night we spend there.
The morning buffet is a must! Everything imaginable from bacon, danish, pancakes, cereal etc. Would absolutely recommend the hotel. The only con is...
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Dear Stjerneskin,
thank you for your positive feedback - we are really happy to hear that you enjoyed your stay at The Rilano Hotel Hamburg. You are right: the distance to Hamburg City is not the shortest, but with public transportation it is easy to reach downtown.
We would be very happy to welcoming you very soon in one of...
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I'm using this hotel quite regularly. It's just perfect, if you need to go to Airbus. Clean rooms, quality beds, good bathroom and a good restaurant. If you're planning a non business trip, the hotel might be not so a good choice if you want to go down town - even if the hotel has its own ferry terminal.
Nothing has changed since my last visit at the Rilano. I refer you to my previous review. However, I would say that is a positive thing: the good level of the restaurant (especially the breakfast) and the clean & adequate rooms make it the best hotel for Airbus business visitors. Staff is very courteous.
Only negative note: I had synthetic,...
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Reviewed July 15, 2011
Dear Jagooah,
thank you for your very positive feedback. We are very happy to hear that you had a pleasant stay at The Rilano Hotel Hamburg. Concerning the pillows: in the near future we will also offer feather pillows - please just ask upon your arrival.
We are looking forward to welcoming you very soon in one of our Rilano...
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Nice reception , fast check in and clean. AC/heat make some noise good shower shuttle to the airport (airbus)
Dear princesaguacamole,
thank you for your positive feedback. The whole team is happy to hear that you had a comfortable stay at The Rilano Hotel Hamburg! We are looking forward to welcomimg you soon in one of our Rilano Hotels & Resorts.
Kind Regards,
Your Rilano Hotels&Resorts Team.
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Yes. It is on the wrong side of the Elbe river, but it is perfectly located for those whom are focusing on Airbus businesses. And the gigantic transatlantic vessels just outside your window are priceless.
Dear Fadec300,
thank you for your positive feedback. The whole team is happy that you enjoyed your stay at the Rilano Hotel Hamburg. We are looking forward to welcoming you very soon in one of our Rilano Hotels!
Best wishes,
Your Rilano Hotels&Resorts Team
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