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The Rilano Hotel Hamburg

#54 of 317 Hotels in Hamburg
Certificate of Excellence
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Hein Sass Weg 40, 21129 Hamburg, Germany
1 room 1 adult
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The Rilano Hotel Hamburg
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226 Reviews from our TripAdvisor Community

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Europe
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel is nice and comfortable, it can be preferred for business trips however not for a city visit. Room was a bit cold but I guess it is standard. Breakfast and restaurants are in high quality. Staff is helpful, good shuttle service from finkenwerder airport.

Helpful?
Thank aevren
Blagnac, Midi-Pyrenees, France
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

great staff, clean rooms, free water, soft drinks in room, also a welcome back basket of fruit. Right next to the ferry stop into Hamburg city. Great buffet Breakfast, pots of coffee, but you can ask for a special type of coffee.

Helpful?
Thank Mark S
Falkirk, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 18, 2015

Modern, spotlessly clean, friendly staff, good breakfasts, nice bar area. Now when choosing a hotel in Hamburg, the location of this hotel may be off-putting for some people and it needn't be...yes, from the city it takes two ferries, two ferries which are regular and on time, in most instances the second ferry is waiting for the first to dock... More 

Helpful?
Thank Falkirkfruitcake
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Falkirkfruitcake, thank you very much for staying with us at The Rilano Hotel Hamburg! Especially thank you so much for very nice feedback! We are glad to hear, that you had such a pleasent stay. We are looking forward to welcome you soon here in Hamburg! Yours sincerely, Tobias Kannenberg Front Office Manager More 

Aberdeen, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 30, 2015

The view was incredible. We loved watching the boats pass and the occasional plane in and out of the Airbus factory. We got a free upgrade to a suite as they had overbooked. It meant we had a view over the river and Airbus which was great and it was a nice room but we had paid to be on... More 

Helpful?
Thank Hedgehog25
Toulouse, France
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 8, 2015

I was there for a business trip. The reception is very professional and the pick up from the nearby Airport is fast. The food is nice and the cocktails are varied. The room is spacious and the wifi is fast enough. Can't complain really.

Helpful?
Thank PewdiPie
Toulouse, France
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

First time having a seminar in Hamburg, I arrived to the hotel smoothly thanks to a comfortable shuttle. Reception clear and rather quick. Lobby vast and well decorated. Rooms comfortable and well equipped. However no solid soap in the bathroom; I don't like the liquid one! Breakfast is generous. The bar is good. But the buffet meals are almost the... More 

Helpful?
Thank Gourmand9000
Mesa, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 26, 2015

We stayed five nights here; husband had meetings at nearby Airbus. The hotel is modern, quiet, very clean, comfortable, has nice-sized rooms (all non-smoking). Rooms are air conditioned, with a safe, and have a small refrig. and 4 bottled drinks included free every day (2 water; 2 soda). There are excellent views on the River side with continual traffic of... More 

Helpful?
Thank ka7482015
Bogota, Colombia
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

If you are in town for your Airbus affairs this is a very conveniently located option. Not much within walking distance except the ferry to town. A short drive will put you in a shopping district. The hotel has one good restaurant and a pizza bar in the evening. Both quite pricy. Good gym and sauna areas. A simple yet... More 

Helpful?
Thank German A
Shanghai, China
Level Contributor
423 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

If you have a room in front of the Elba river you can enjoying the passing of bug ships getting in the harbor. Typical business hotel with clean and spacious rooms as well as good service. Close to offices and Airbus company. Gym and spa available.

Helpful?
Thank Francesco P
Jan C, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Francesco, thank you very much for staying in our hotel and your very nice feedback on Tripadvisor. We hope that we can welcome you soon in The Riilano Hotel Hamburg! Kind regards, Tobias Kannenberg Front Office Manager More 

Toulouse, France
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 16, 2015

Hotel located close to Airbus and its suppliers. Very convenient for professional stay. Might have an interest too for tourist as there is ship stop in front the hotel to go downtown in 20 minutes on the Elbe river. Room large but no decoration, quite cold atmosphere. Restaurant take ages to be served. Very nice view from the rooms on... More 

Helpful?
Thank domonhisway
Jan C, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Domonhisway, thank you very much for choosing The Rilano Hotel for your trip to Hamburg. We are happy to read, that you had an sucessful and enjoyable stay with us. Thank you also for your remarks regarding to our restaurant service, which are helpful to improve our quality standards. We will share your experiences with our Resataurant Manager. We... More 

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