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Motel One Hamburg - Altona

#65 of 317 Hotels in Hamburg
Certificate of Excellence
Kieler Strasse 171, 22525 Hamburg, Germany
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Motel One Hamburg - Altona
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Motel One Hamburg - Altona
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209 Reviews from our TripAdvisor Community

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Traveler rating
    54
    116
    30
    5
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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  • All months
    (209)
  • Mar-May only
    (44)
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    (72)
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    (50)
  • Dec-Feb only
    (43)
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Atlanta
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Typical Motel One, good value for the money, but if you're a tourist beware: you are a long way from everything - restaurants and sightseeing. Sometimes you have to make a decision like this if everything is sold out but this hotel was built to handle trade shows not tourists. I am a fan of this hotel brand but I... More 

Was this review helpful? Yes
GuestrelationMo, Director of Sales at Motel One Hamburg - Altona, responded to this review

Dear Motel One Guest, Thank you very much for your feedback. We pleased to welcome you again in our Motel One. Your Team from Motel One Hamburg-Altona More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a lovely welcoming by the receptionist.super nice,The room was so nice and clean and bright.The bathroom was lovely and the shower was amazing! they were really nice to ring taxis for us and when we came back to the hotel they made lovely cocktails for us!! beautiful cocktails! The room was cleaned everyday. I really enjoyed my stay!... More 

Was this review helpful? Yes
GuestrelationMo, Verkaufsleiter at Motel One Hamburg - Altona, responded to this review

Dear Guest, Thank you very much for your feedback. We would like to welcome you again here in Hamburg. Your Motel One Hamburg-Altona More 

Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The interior of the hotel was motel one standard. So that was good. The reception was OK but I had friendlier staff. However, the hotel is at a major street and my room faced the street. The windows did not filter out the street noises and I had a very hard time falling asleep and the night was not very... More 

Was this review helpful? Yes
GuestrelationMo, Director of Sales at Motel One Hamburg - Altona, responded to this review

Dear Motel One Guest, Thank you very much for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I would like to apologize for not congratulating to your birthday at check in. Kind regards and afterwards Happy Birthday to you! Your... More 

Weiskirchen, Germany
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Clean and quiet hotel (room 072 - with a view into the inner "hof") Getting to the city centre can be a haul, buses run every 40mins at weekends and the S and U-Bahn stations are 15mins walk away, if you're willing to take that into consideration then this is a great place to stay. Otherwise clean and stylish rooms,... More 

Was this review helpful? Yes
GuestrelationMo, Verkaufsleiter at Motel One Hamburg - Altona, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Team from Motel One Hamburg-Altona More 

Bad Homburg
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 8, 2015

First thing you notice is the friendly staff. Very welcoming place close to the stadium and O2 arena. Parking is available for 5eur/24hrs at the back of the hotel. Rooms are simple and quite small. Don't bring too many pieces of luggage. Ask for a room to the backside (odd room numbers) to stay away from noicy Kieler Str. Breakfast... More 

Was this review helpful? Yes
GuestrelationMo, Verkaufsleiter at Motel One Hamburg - Altona, responded to this review

Dear Motel One guest, Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Your team from Motel One Hamburg Altona More 

Hannover, Germany
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed June 8, 2015

We were there for one night from Saturday to Sunday and we were surprised by the cleanliness of the hotel. The rooms are not that big but it's more than enough for a short stay. The stuff is very kind and helpful. We accidentally booked a room for the wrong month but they just gave us the room and canceled... More 

Was this review helpful? Yes
GuestrelationMo, Verkaufsleiter at Motel One Hamburg - Altona, responded to this review

Dear Motel One guest, Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Your team from Motel One Hamburg Altona More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

I really enjoyed my stay at the Motel One in Hamburg and would definitely book with this chain again elsewhere. Excellent value for a functional and attractive room, with an exceptionally nice shower, and a very uncomplicated stay. The room was modern and clean, and the two mornings I was hungry enough to pay 9,50 euro for the breakfast, it... More 

Was this review helpful? Yes
GuestrelationMo, Front Office Manager at Motel One Hamburg - Altona, responded to this review

Moin Moin from Hamburg! Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Vanessa Flohr Front Office & Reservation Manager and the team from Motel One Hamburg Altona More 

The Netherlands
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 19, 2015

Nice hotel with spacious reception and fresh looking interior. Room, einzelzimmer, are not that big but with new furniture. Location is not so nice not far from the center but it is quite far, relative, from the u bahn, about 1.5 km from osterstrasse station. Parking is cheap and you will be able to get a business deal(discounts) when you... More 

Was this review helpful? Yes
GuestrelationMo, Director of Sales at Motel One Hamburg - Altona, responded to this review

Dear Motel One guest, Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Your team from Motel One Hamburg Altona More 

Utrecht, The Netherlands
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 22, 2014

Was really surprised at Motel One: rooms at Euro 59 (single) and Euro 69 (double) without breakfast. Look and feel is very up to date. Design furniture, Artemide Tolomeo lightning, Dornbracht taps, Loewe television... Very ok for only Euro 59. Breakfast was not impressive: buffet style with bread, yoghurt and cereals. But for Euro 7,50 pretty ok. A must go... More 

Was this review helpful? Yes
GuestrelationMo, Director of Sales at Motel One Hamburg - Altona, responded to this review

Dear Guest, thank you for your honest feedback and the time which you spend us. We are very pleased that you had a great stay at our Motel One and we´re looking forward to welcome you again. Best regards Your Team of Motel One Hamburg-Altona More 

Labrador, Australia
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 10, 2014

This is our third visit to this hotel. It is well located ( although around 15-20 minute walk with a suitcase from Emilenstrasse Ubahn). The formula works well- the rooms are modern, clean comfortable, and well designed. Little things like a basin outside the bathroom means one person can be shaving/ cleaning teeth etc while the other showers. There are... More 

Was this review helpful? Yes 1
GuestrelationMo, Director of Sales at Motel One Hamburg - Altona, responded to this review

Dear Guest, thanks for the great review. We are very pleased that they were satisfied with us. We are glad to welcome you soon back with us. Your Team of Motel One Hamburg Altona More 

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