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All 317 Hamburg hotels

Mercedes

3.0 of 5 Hotel   |   Steindamm 51, 20099 Hamburg, Germany (St. Georg)
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Mercedes
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Ranked #288 of 317 Hotels in Hamburg
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49 reviews from our community

Traveler rating
    0
    9
    15
    9
    16
See reviews for
6
18
7
6
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This was really the worst place i've ever been. The room sucked. Everything was dirty.towels, floor and the whole hotel itself!! The staff was unpleasant and didn't care about the clients.even a smile seemed to be a huge effort.the hotel is closed to the train station but the district is not that nice!!!For sure i will NEVER come back again.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

I failed to read these reviews before booking and needed a last minute room for an extra night since the hostel I was previously staying at was completely booked. However, this was the worst place I have ever stayed at. The linens were dirty and the bathroom was disgusting. I do not recommend this hotel to anyone!

Was this review helpful? Yes 1
Sweden
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 19, 2014 via mobile

This is by far the worst hotel I have ever stayed in. I booked through a hotel website and the photos didn't look at all like the reality. If the hotel would have been cheap, I would not care as much ... But we paid over 100 euros for one night ! The staff were rude and not at all... More

Was this review helpful? Yes 2
copenhagen
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 9, 2013

Our stay at The Mercedes was very pleasant -- our rooms were clean, containing comfy beds (with high quality linen) a sofa and small table and chairs. The breakfast, included in the price of the already inexpensive room, was also good and the staff were all very helpful. The location is fine too and within walking distance to all of... More

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Portsmouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 14, 2013

If it is possible to give a negative rating, I would give it -5 instead. The rooms are extremely small and very dirty (carpet, curtain and furniture all have layer of dust, and they smell bad). We are group of 4 and ordered a quad room. From the picture of the website we thought it is reasonable. Though they actually... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 10, 2013

I arrived at the Hotel Mercedes in Hamburg to a real MISERABLE guy at the front reception desk. This Guy looked like Hitler after he had just been given the Gas bill !! He tried to tell me that the room doorlock (Room 22) was a little tricky to open and close and he wasn't joking! It was a nightmare!!... More

Was this review helpful? Yes 2
Perth
Top Contributor
180 reviews 180 reviews
79 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed December 27, 2012

We enjoyed our stay here, it is good value for money. Within walking distance to many of the sights around town and for the price it included a very good breakfast. Rooms were clean although the towels could do with an upgrade. Although we discovered this is in the Red Light District there were many women staying by themselves and... More

Was this review helpful? Yes 1
London
Top Contributor
102 reviews 102 reviews
26 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed December 2, 2012

I was very aware of the high number of poor reviews when I booked a room for two nights in the Hotel Mercedes in November 2012, so I expected some disappointment. However, I was not disappointed at all, and I find the hotel fully adequate for a two-star hotel. I was allocated a non-smoking room on the third floor which... More

Was this review helpful? Yes 3
Istanbul, Turkey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2012

I have stayed 2 nights at this hotel and this was the worst hotel i've ever stayed. Do not believe the photos of this hotel on this page. It was not a modern designed hotel. The room was extra small and two beds positioned vertically in the room. Careless staff. Yes it is close to central station but the area... More

Was this review helpful? Yes 2
Chesterfield, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 28, 2012 via mobile

Having spent 30 years travelling in Europe & having stayed at a wide variety of B&B's/hotels etc I can honestly say this place is up there with the worst. Rooms are dirty, fixtures & fittings tatty & worn. Rooms are cramped. The bathroom is tiny & not pleasant. We stayed on the second floor which emitted a strange stale smell.... More

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Additional Information about Mercedes

Address: Steindamm 51, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercedes 3*
Reservation Options:
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Also Known As:
Mercedes Hotel Hamburg

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