We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 317 Hamburg hotels

Mercedes

3.0 of 5 Hotel   |   Steindamm 51, 20099 Hamburg, Germany (St. Georg)
Hotel amenities
Mercedes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Mercedes to your Saves list
Ranked #282 of 317 Hotels in Hamburg
Write a Review

53 reviews from our community

Traveler rating
    1
    10
    15
    10
    17
See reviews for
6
19
6
7
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (53)
  • Mar-May only
    (7)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (17)
All months
Cologne, Germany
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 4, 2014

I was scared because of the reviews but I have to say it was not as bad as they said. We got a clean room allocated on the higher floor, we got free wifi and the remote for the tv, which we didn't use and a decent breakfast that was included in the price. Of course it has its flaws,... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

This was really the worst place i've ever been. The room sucked. Everything was dirty.towels, floor and the whole hotel itself!! The staff was unpleasant and didn't care about the clients.even a smile seemed to be a huge effort.the hotel is closed to the train station but the district is not that nice!!!For sure i will NEVER come back again.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

I failed to read these reviews before booking and needed a last minute room for an extra night since the hostel I was previously staying at was completely booked. However, this was the worst place I have ever stayed at. The linens were dirty and the bathroom was disgusting. I do not recommend this hotel to anyone!

Was this review helpful? Yes 1
Sweden
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 19, 2014 via mobile

This is by far the worst hotel I have ever stayed in. I booked through a hotel website and the photos didn't look at all like the reality. If the hotel would have been cheap, I would not care as much ... But we paid over 100 euros for one night ! The staff were rude and not at all... More 

Was this review helpful? Yes 3
copenhagen
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 9, 2013

Our stay at The Mercedes was very pleasant -- our rooms were clean, containing comfy beds (with high quality linen) a sofa and small table and chairs. The breakfast, included in the price of the already inexpensive room, was also good and the staff were all very helpful. The location is fine too and within walking distance to all of... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 14, 2013

If it is possible to give a negative rating, I would give it -5 instead. The rooms are extremely small and very dirty (carpet, curtain and furniture all have layer of dust, and they smell bad). We are group of 4 and ordered a quad room. From the picture of the website we thought it is reasonable. Though they actually... More 

Was this review helpful? Yes 3
Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 10, 2013

I arrived at the Hotel Mercedes in Hamburg to a real MISERABLE guy at the front reception desk. This Guy looked like Hitler after he had just been given the Gas bill !! He tried to tell me that the room doorlock (Room 22) was a little tricky to open and close and he wasn't joking! It was a nightmare!!... More 

Was this review helpful? Yes 2
Perth
Top Contributor
193 reviews 193 reviews
88 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed December 27, 2012

We enjoyed our stay here, it is good value for money. Within walking distance to many of the sights around town and for the price it included a very good breakfast. Rooms were clean although the towels could do with an upgrade. Although we discovered this is in the Red Light District there were many women staying by themselves and... More 

Was this review helpful? Yes 1
London
Top Contributor
102 reviews 102 reviews
26 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed December 2, 2012

I was very aware of the high number of poor reviews when I booked a room for two nights in the Hotel Mercedes in November 2012, so I expected some disappointment. However, I was not disappointed at all, and I find the hotel fully adequate for a two-star hotel. I was allocated a non-smoking room on the third floor which... More 

Was this review helpful? Yes 3
Istanbul, Turkey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2012

I have stayed 2 nights at this hotel and this was the worst hotel i've ever stayed. Do not believe the photos of this hotel on this page. It was not a modern designed hotel. The room was extra small and two beds positioned vertically in the room. Careless staff. Yes it is close to central station but the area... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercedes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercedes

Address: Steindamm 51, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercedes 3*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, TripOnline SA, HostelWorld, HostelBookers, Odigeo and Tingo so you can book your Mercedes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercedes Hotel Hamburg

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay