We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercedes

Steindamm 51, 20099 Hamburg, Germany
Hotel amenities
Mercedes
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #289 of 317 Hotels in Hamburg
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1
    12
    19
    14
    21
See reviews for
6
25
8
8
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (12)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (24)
All months
London
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 1, 2015

Stayed here in May 2015 and found the hotel to be centrally located and comfortable. The room was quiet and clean and the bed was comfortable. A very pleasant breakfast and a nice stay overall. The staff were friendly and welcoming

Was this review helpful? Yes
Gloucester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 7, 2015 via mobile

I'm writing this review at 0430 because my room is just too light and noisy for me to sleep in. Even with the windows and curtains closed, it's pretty much light enough to read from the street lamp outside, and there is quite a bit of traffic noise. The hotel itself is basic, but OK. Some areas (roof terrace, weird... More 

Was this review helpful? Yes

Travelers are raving about these Hamburg hotels

Cologne, Germany
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 4, 2014

I was scared because of the reviews but I have to say it was not as bad as they said. We got a clean room allocated on the higher floor, we got free wifi and the remote for the tv, which we didn't use and a decent breakfast that was included in the price. Of course it has its flaws,... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 1, 2014

This was really the worst place i've ever been. The room sucked. Everything was dirty.towels, floor and the whole hotel itself!! The staff was unpleasant and didn't care about the clients.even a smile seemed to be a huge effort.the hotel is closed to the train station but the district is not that nice!!!For sure i will NEVER come back again.

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

I failed to read these reviews before booking and needed a last minute room for an extra night since the hostel I was previously staying at was completely booked. However, this was the worst place I have ever stayed at. The linens were dirty and the bathroom was disgusting. I do not recommend this hotel to anyone!

Was this review helpful? Yes 1
Sweden
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 19, 2014 via mobile

This is by far the worst hotel I have ever stayed in. I booked through a hotel website and the photos didn't look at all like the reality. If the hotel would have been cheap, I would not care as much ... But we paid over 100 euros for one night ! The staff were rude and not at all... More 

Was this review helpful? Yes 3
copenhagen
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 9, 2013

Our stay at The Mercedes was very pleasant -- our rooms were clean, containing comfy beds (with high quality linen) a sofa and small table and chairs. The breakfast, included in the price of the already inexpensive room, was also good and the staff were all very helpful. The location is fine too and within walking distance to all of... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 14, 2013

If it is possible to give a negative rating, I would give it -5 instead. The rooms are extremely small and very dirty (carpet, curtain and furniture all have layer of dust, and they smell bad). We are group of 4 and ordered a quad room. From the picture of the website we thought it is reasonable. Though they actually... More 

Was this review helpful? Yes 3
Liverpool, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed February 10, 2013

I arrived at the Hotel Mercedes in Hamburg to a real MISERABLE guy at the front reception desk. This Guy looked like Hitler after he had just been given the Gas bill !! He tried to tell me that the room doorlock (Room 22) was a little tricky to open and close and he wasn't joking! It was a nightmare!!... More 

Was this review helpful? Yes 2
Perth
Level Contributor
259 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed December 27, 2012

We enjoyed our stay here, it is good value for money. Within walking distance to many of the sights around town and for the price it included a very good breakfast. Rooms were clean although the towels could do with an upgrade. Although we discovered this is in the Red Light District there were many women staying by themselves and... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (4)
Viewed
Bathroom (3)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hamburg hotels
St. Georg
Novum Hotel Koenigshof Hamburg Innenstadt
Show Prices
Show Prices
Show Prices
Hotel Lumen
#238 of 317 in Hamburg
3.0 of 5 stars 68 reviews
ARCOTEL Rubin
#69 of 317 in Hamburg
4.0 of 5 stars 452 reviews
St. Georg
Novum Hotel Norddeutscher Hof Hamburg
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay