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3.0 of 5 Hotel   |   Steindamm 51, 20099 Hamburg, Germany (St. Georg)
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Ranked #283 of 316 Hotels in Hamburg
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60 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Cologne, Germany
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 4, 2014

I was scared because of the reviews but I have to say it was not as bad as they said. We got a clean room allocated on the higher floor, we got free wifi and the remote for the tv, which we didn't use and a decent breakfast that was included in the price. Of course it has its flaws,... More 

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 1, 2014

This was really the worst place i've ever been. The room sucked. Everything was dirty.towels, floor and the whole hotel itself!! The staff was unpleasant and didn't care about the clients.even a smile seemed to be a huge effort.the hotel is closed to the train station but the district is not that nice!!!For sure i will NEVER come back again.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

I failed to read these reviews before booking and needed a last minute room for an extra night since the hostel I was previously staying at was completely booked. However, this was the worst place I have ever stayed at. The linens were dirty and the bathroom was disgusting. I do not recommend this hotel to anyone!

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 19, 2014 via mobile

This is by far the worst hotel I have ever stayed in. I booked through a hotel website and the photos didn't look at all like the reality. If the hotel would have been cheap, I would not care as much ... But we paid over 100 euros for one night ! The staff were rude and not at all... More 

Was this review helpful? Yes 3
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 9, 2013

Our stay at The Mercedes was very pleasant -- our rooms were clean, containing comfy beds (with high quality linen) a sofa and small table and chairs. The breakfast, included in the price of the already inexpensive room, was also good and the staff were all very helpful. The location is fine too and within walking distance to all of... More 

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Portsmouth, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 14, 2013

If it is possible to give a negative rating, I would give it -5 instead. The rooms are extremely small and very dirty (carpet, curtain and furniture all have layer of dust, and they smell bad). We are group of 4 and ordered a quad room. From the picture of the website we thought it is reasonable. Though they actually... More 

Was this review helpful? Yes 3
Liverpool, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 10, 2013

I arrived at the Hotel Mercedes in Hamburg to a real MISERABLE guy at the front reception desk. This Guy looked like Hitler after he had just been given the Gas bill !! He tried to tell me that the room doorlock (Room 22) was a little tricky to open and close and he wasn't joking! It was a nightmare!!... More 

Was this review helpful? Yes 2
Top Contributor
209 reviews 209 reviews
92 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed December 27, 2012

We enjoyed our stay here, it is good value for money. Within walking distance to many of the sights around town and for the price it included a very good breakfast. Rooms were clean although the towels could do with an upgrade. Although we discovered this is in the Red Light District there were many women staying by themselves and... More 

Was this review helpful? Yes 1
Top Contributor
102 reviews 102 reviews
26 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed December 2, 2012

I was very aware of the high number of poor reviews when I booked a room for two nights in the Hotel Mercedes in November 2012, so I expected some disappointment. However, I was not disappointed at all, and I find the hotel fully adequate for a two-star hotel. I was allocated a non-smoking room on the third floor which... More 

Was this review helpful? Yes 3
Istanbul, Turkey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2012

I have stayed 2 nights at this hotel and this was the worst hotel i've ever stayed. Do not believe the photos of this hotel on this page. It was not a modern designed hotel. The room was extra small and two beds positioned vertically in the room. Careless staff. Yes it is close to central station but the area... More 

Was this review helpful? Yes 2
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Additional Information about Mercedes

Address: Steindamm 51, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercedes 3*
Number of rooms: 19
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Also Known As:
Mercedes Hotel Hamburg

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