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East Hotel

#34 of 317 Hotels in Hamburg
Certificate of Excellence
Simon-von-Utrecht-Strasse 31, 22359 Hamburg, Germany
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442 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (442)
  • Mar-May only
    (98)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (95)
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Holstebro, Denmark
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Over all a very nice experience. Staff is smiling, joyful, attentive and helpfull - be it the cleaners, the receptionist and staff in bar and restaurant. It is not every day you find this attitude at hotels this size. But i can also understand that they feel enthutiastic about their jobs. It is a great mix of exotic, modern, plastic... More 

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Skanderborg, Denmark
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A truly fantastic design experience. The East hotel in Hamburg is an experience weather it is food, sleep, relax or party. The rooms are different than any other hotel rooms in a good sense :) The breakfast buffet is beyond anything I've ever had any other places. Top nice place!

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "Salofoho", Thank you very much for your kind words. We appreciate and value your comments to your last stay at the east Hotel and will share your words with our team and the colleagues from the breakfast service as well. We hope to welcome you back again in the nearest future. Please do not hesitate to contact us for... More 

Epsom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even the photo's and recommendations did not prepare me for how amazing this hotel is. Each room has an amazing selection of furniture and fittings and feels VERY special. The bar and restaurant are both buzzing and food / drink is superb!. Be careful when going to get breakfast though.. the instructions are a little vague and I found myself... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 25, 2015 via mobile

Everything about this hotel is top notch. Great staff, really well designed, excellent gym. The bar area has a really cool atmosphere and it is in a great location. Breakfast was good and a in a great Donny Tom. Would definitely stay again.

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Shanghai, China
Level Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 22, 2015

The East is one of the two highest-profile design hotels in Hamburg. It's really good looking inside and out, it has a rightfully famous restaurant and a great bar/nightclub. That's the good part. Unfortunately it's not the best hotel for a good night's sleep or getting work done. I had smokers loudly chatting on the terrace right outside of my... More 

Was this review helpful? Yes 1
east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "krautland", in behalf of the entire Team of the east Hotel Hamburg we want to thank you for your honest review. We appreciate your honest comments and regret the fact, that you were disappointed your reserved room. We hope to get the chance to make sure you will enjoy your next stay at the east in a quiet room.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 18, 2015 via mobile

I recently had the misfortune to stay at this hotel for 3 nights for a conference in the hotel facilies. The rooms are high quality and the public areas also ok, but this hotel has one big flaw. It cannot make up its mind wether to be nightclub or a hotel! Rooms are unbearably noisy - don't expect any sleep... More 

Was this review helpful? Yes 1
east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "AS12347", Thank you very much for taking your time to provide us your compliance. We appreciate your comments and regret the fact, that you not found the quietness during your stay at the east. We would like to apologize for any inconvenience you had. To prevent circumstances as written, please do not hesitate to submit us your preferences and... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

Room 41 had the largest bathroom ever with a walk in shower but no bath , although the hand basin and washstand were in the bedroom space itself separated by a net curtain from the bed which lies facing the window. If you struggle with light and early morning bird song this is not the room for you. I enjoyed... More 

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east-cosmos, Operations Manager at East Hotel, responded to this review

Dear NIMKS, Thank you very much for taking the time to share your experience after your recent stay with us. I am glad to know you have enjoyed your stay and look forward to welcoming you back. Kind regards, Marlene Helmich Operations Managerin More 

Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 24, 2015

Stayed 1 night in East hotel for business. Overall the experience was very good and my stay pleasant: Location, staff, rooms, excellent & design restaurant, very calm. It's a bit pricey but everything comes at a price. Recommended.

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east-cosmos, Operations Manager at East Hotel, responded to this review

Dear Sam, Thank you very much for the compliments on your guest room, design and our staff. We look forward to welcoming you back again soon! Kind regards, Marlene Helmich Operations Manager More 

Copenhagen, Denmark
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stayed here for a social trip with the comapany, and the hotel is perfect for this. Its near Reeperbahn, but still away from all the noise. The hotel has a very cool bar and restaurant, and a trendy nightclub. Can recommend all 3 things. Its a designer hotel, which is cool, but some things in the rooms need a update,... More 

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear mesl27, Thank you very much for your positive feedback. I am glad to know that overall you have enjoyed your stay with us. Actually we change all TVs to new ones, so next time there will be a 42´ HD TV waiting for you. See y back soon! Kind regards, Marlene More 

Berlin
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 18, 2015

It is a nice hotel no doubt. Perfect rooms, great breakfast. But they are lacking the infrastructure to keep their guests happy. The reception is tiny, maximum 2 people can work there. Check-in and out tskes ages with one or two people working there while answering the phone and taking guest complaints. Check-in took 30mins, bar bill not included. At... More 

Was this review helpful? Yes
east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "zille92", In behalf of the entire Team of the east Hotel Hamburg we want to thank you for your Review. We appreciate your comments and your honest Feedback and regret the fact, that you had waiting times at the reception. Therefore we had been spoken with our colleagues from the front office department to improve our quality of Service... More 

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