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East Hotel

#37 of 316 Hotels in Hamburg
Certificate of Excellence
Simon-von-Utrecht-Strasse 31, 22359 Hamburg, Germany
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East Hotel
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East Hotel
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409 reviews from our community

Traveler rating
    219
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    50
    15
    10
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13
145
29
157
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (409)
  • Mar-May only
    (97)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (95)
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Room 41 had the largest bathroom ever with a walk in shower but no bath , although the hand basin and washstand were in the bedroom space itself separated by a net curtain from the bed which lies facing the window. If you struggle with light and early morning bird song this is not the room for you. I enjoyed... More 

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east-cosmos, Operations Manager at East Hotel, responded to this review

Dear NIMKS, Thank you very much for taking the time to share your experience after your recent stay with us. I am glad to know you have enjoyed your stay and look forward to welcoming you back. Kind regards, Marlene Helmich Operations Managerin More 

Senior Contributor
26 reviews 26 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed 1 night in East hotel for business. Overall the experience was very good and my stay pleasant: Location, staff, rooms, excellent & design restaurant, very calm. It's a bit pricey but everything comes at a price. Recommended.

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east-cosmos, Operations Manager at East Hotel, responded to this review

Dear Sam, Thank you very much for the compliments on your guest room, design and our staff. We look forward to welcoming you back again soon! Kind regards, Marlene Helmich Operations Manager More 

Copenhagen, Denmark
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stayed here for a social trip with the comapany, and the hotel is perfect for this. Its near Reeperbahn, but still away from all the noise. The hotel has a very cool bar and restaurant, and a trendy nightclub. Can recommend all 3 things. Its a designer hotel, which is cool, but some things in the rooms need a update,... More 

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear mesl27, Thank you very much for your positive feedback. I am glad to know that overall you have enjoyed your stay with us. Actually we change all TVs to new ones, so next time there will be a 42´ HD TV waiting for you. See y back soon! Kind regards, Marlene More 

Berlin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 18, 2015

It is a nice hotel no doubt. Perfect rooms, great breakfast. But they are lacking the infrastructure to keep their guests happy. The reception is tiny, maximum 2 people can work there. Check-in and out tskes ages with one or two people working there while answering the phone and taking guest complaints. Check-in took 30mins, bar bill not included. At... More 

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "zille92", In behalf of the entire Team of the east Hotel Hamburg we want to thank you for your Review. We appreciate your comments and your honest Feedback and regret the fact, that you had waiting times at the reception. Therefore we had been spoken with our colleagues from the front office department to improve our quality of Service... More 

Amsterdam, The Netherlands
Top Contributor
66 reviews 66 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 15, 2015

Great hotel, modern venue. Superb restaurant with a great vibe during the evenings. Breakfast is good but very busy so a relaxed breakfast was not really possible. Rooms are decorated in a fun way but you need to like it.... Hotel itself is of temn minutes walking distance of the city centre. Great service I has forgotten a blouse when... More 

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Zug, Schweiz
Top Contributor
57 reviews 57 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 8, 2015

The EAST Hotel in Hamburg, is indeed an experience, with more then 100 stays at this Hotel, I must addmitt that they got the recipe correct... Frontdesk staff - amazing, Bar / Lounge area - amazing, Hotel rooms - amazing... All in all EAST Hotel is amongst Hamburg's best Hotels and with this place as my second Home, I must... More 

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "RasmusGP", Thank you very much for taking the time to submit us your great review. We highly appreciate and value your comments very much, especially after so many stays at the east Hotel and Restaurant it is pleasure to read your nice words. I am going to share this to all of my colleagues to use it as an... More 

Bracknell
Top Contributor
73 reviews 73 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 25, 2015 via mobile

Stayed 1 night at this hotel whilst on a business trip and I really wish I was staying a few more nights, just so I could truly appreciate all that this hotel has to offer. The hotel looks very plain from the outside but is very modern on the inside, all the staff I encountered were very friendly and professional... More 

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "Cerberus897", Thank you very much for your great Review. We highly appreciate and value your comments very much and happy that you enjoyed the accommodation and the interior very much. Please do not hesitate to contact us if we can do anything for you or assist you in your next plans of staying at east! Warm regards Peter Praunsmädndtl... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

I have been in this hotel for business. In the past I have always been there in the restaurant. The rooms are nice, modern very cozy. My room had an amazing huge hydro bath behind a console... I will sure suggest it. Restaurant is also very nice and particular...

Was this review helpful? Yes 1
east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "Babs_wy", Thank you very much for taking your time to submit us your comments about recent stay at the east Hotel. We were delighted to welcome you and appreciate your comments especially about our services and that you enjoyed the accommodations of our Hotel and restaurant very much. Please rest assured, that we will share your comments with our... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 16, 2015

What a great hotel. Never thought that such a nice hotel would be found so close to the reeperbahn. Super modern decor, everything still extremely functional. Friendly staff, amazing breakfast. Wifi free and easy to use. Stayed there over the weekend, and at night the place seemed very busy but once in the room there was no noise at all.... More 

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "John L", Thank you very much for taking the time to provide us your honest review. We highly appreciate and value your comments very much and want to thank you for your kind words. We hope to welcome you back in the nearest future. Do not hesitate to contact us anytime if you need further assistance in terms of... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

A triumph of design , but the rooms feel cramped. Food was excellent, staff were excellent, but the design is very marmite. The room was dominated by the bed and felt cramped, with little room to relax. WiFi worked but as with any public wifi, speed was poor.

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east-cosmos, Leiter Gästebetreuung at East Hotel, responded to this review

Dear "Grumhelden", in behalf of the entire Team of the east Hotel Hamburg we want to thank you for your your great Review. We appreciate your comments and your honest Feedback and regret the fact that our wifi-connection worked not well. Therefore we had been spoken with our colleagues to improve our quality of service. Please do not hesitate to... More 

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