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Novotel Hamburg City Alster

4.0 of 5 Luebeckerstrasse 3 | 22087 Hamburg, 22087 Hamburg, Germany
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Novotel Hamburg City Alster
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Novotel Hamburg City Alster
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605 reviews from our community

Traveler rating
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    303
    73
    13
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Esher, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family and I stayed here for three nights to visit the Hamburg Christmas markets. As other reviewers have said the hotel is right next door to the Lubecker Strasse station which makes getting around the city easy. This was a much needed getaway for me and my family and all the staff at the hotel were very pleasant, friendly,... More 

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Hinckley, United Kingdom
Top Contributor
63 reviews 63 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights to explore Hamburg and the Xmas markets. The hotel is conveniently located right next to Lubecker Strasse station where you can catch the U1 or U2 lines which is easy for both the city centre and the airport. The rooms are comfortable and clean as you would expect from a generic hotel of this... More 

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Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a clean hotel and service was fine. I would say it just deserves it's 4 star rating and the location is good for people who both like to walk and don't as the u bahn is directly outside and the centre is a good 40 minute walk that takes you past the alster. Steam and sauna are clean... More 

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Davdankie, thank you for taking the time to tell us about your impressions of our hotel. We are very sorry that we couldn´t convince you with our breakfast offer. We always working to improve our quality. Therefore we are grateful for any suggestions. We hope to welcome you again very soon in Hamburg! Sincerly Yours team of Novotel Hamburg... More 

Aalborg, Denmark
Top Contributor
104 reviews 104 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located right next to a metro station (just outside the lobby entrance), so from the hotel to the city centre by metro is really easy. Staff is very friendly and open and can assist on different questions about the city. The breakfast is good and a wide variety of options are available. On the negative side: -... More 

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Michael Friis J, thank you very much for your review and your useful feedback. Your comments are very important to us. It is always a pleasure to receive positive but also critical feedback, so that we can improve our quality. Therefore we will change the key card system in the whole hotel at the beginning of the new year.... More 

Sth B'ham
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed 1 night BnB on a Cunard deal, using room 512. The double room was well proportioned and very clean, with ample storage space, a safe, tea/coffee/hot chocolate making facilities, hair drier, sewing kit and a very clean bathroom with bath (with hand held shower head) as well as shower and a seperate toilet with proper, good quality toilet... More 

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Richardjames2005, thank you very much for your detailed feedback and that you have taken the time to tell us about your impressions of our hotel. We are very happy that you enjoyed it with us and are looking forward to welcome you again very soon in Hamburg! Sincerly Yours team of Novotel Hamburg Alster More 

Quorndon, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 7, 2014

This is a standard Novotel. The rooms are reasonably spacious and almost identical to any other Novotel! The food at breakfast, at the bar and in the restaurant is usually of a good quality. The staff are friendly and efficient. The hotel is situated on a busy road so if you like to have your windows open be prepared for... More 

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Simon H, thank you ver much for your kind review here on tripadvisor. It´s nice to hear that you enjoyed your stay. We are looking forward to welcome you again very soon. Sincerly Yours team of Novotel Hamburg Alster More 

Zandvoort, The Netherlands
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 25, 2014

Exactly what u pay for. Very easy to use u-bahn next to hotel. Rooms are okay, no noise from others. Had roomservice, good service, hamburger and salad are both good quality. Near highway which is just what you want after 6 hours on the road. 10 min with u-bahn to the center

Was this review helpful? Yes 1
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear sandramvl, thank you very much for your kind review and your positive feedback. It´s nice to hear that we convinved you with our services and hope you will visit us again. Sincerly Yours team of Novotel Hamburg Alster More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

We've selected a family room for a long weekend and it was just perfect. Clean and spacious bedroom, bathroom also good with shower and a small bathtub - kids loved. Fantastic breakfast at reasonable price and location very good. Staff was friendly and the videogames in the lobby are also a good catch! I would stay again.

Was this review helpful? Yes 1
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Thatiana C, thank you very much for taking the time to tell us about your impressions of our hotel. It´s nice to hear that you and your family enjoyed your stay and you especially liked our breakfast. We hope we can welcome you again very soon. Sincerly Yours team of Novotel Hamburg Alster More 

Istanbul, Turkey
Top Contributor
56 reviews 56 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2014

The hotel has a perfect location which is around 10 km away from the airport and only a km away from the nice Alster lake. You can reach to the centre and many shopping attractions even on foot and the connection to the Elbe - Harbour is quite easy with the metro system. The metro station is just in front... More 

Was this review helpful? Yes
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Endruhe, thank you very much for your positive feedback and your praise to all of the employees. We are very happy that you enjoyed your stay in our hotel. We hope you will visit us again very soon. Sincerly Yours team of Novotel Hamburg Alster More 

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Additional Information about Novotel Hamburg City Alster

Address: Luebeckerstrasse 3 | 22087 Hamburg, 22087 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
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Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel
Hotel Style:
#14 Family Hotel in Hamburg
#25 Best Value Hotel in Hamburg
#30 Luxury Hotel in Hamburg
#32 Romantic Hotel in Hamburg
#35 Business Hotel in Hamburg

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