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All 317 Hamburg hotels

Novotel Hamburg City Alster

4.0 of 5 Hotel   |   Luebeckerstrasse 3 | 22087 Hamburg, 22087 Hamburg, Germany
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Novotel Hamburg City Alster
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Ranked #38 of 317 Hotels in Hamburg
A recent review
3 of 5 stars reviewed 5 days ago
sandramvl Zandvoort, The Netherlands
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580 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zandvoort, The Netherlands
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Exactly what u pay for. Very easy to use u-bahn next to hotel. Rooms are okay, no noise from others. Had roomservice, good service, hamburger and salad are both good quality. Near highway which is just what you want after 6 hours on the road. 10 min with u-bahn to the center

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear sandramvl, thank you very much for your kind review and your positive feedback. It´s nice to hear that we convinved you with our services and hope you will visit us again. Sincerly Yours team of Novotel Hamburg Alster More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We've selected a family room for a long weekend and it was just perfect. Clean and spacious bedroom, bathroom also good with shower and a small bathtub - kids loved. Fantastic breakfast at reasonable price and location very good. Staff was friendly and the videogames in the lobby are also a good catch! I would stay again.

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Thatiana C, thank you very much for taking the time to tell us about your impressions of our hotel. It´s nice to hear that you and your family enjoyed your stay and you especially liked our breakfast. We hope we can welcome you again very soon. Sincerly Yours team of Novotel Hamburg Alster More

Istanbul, Turkey
Top Contributor
52 reviews 52 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has a perfect location which is around 10 km away from the airport and only a km away from the nice Alster lake. You can reach to the centre and many shopping attractions even on foot and the connection to the Elbe - Harbour is quite easy with the metro system. The metro station is just in front... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Endruhe, thank you very much for your positive feedback and your praise to all of the employees. We are very happy that you enjoyed your stay in our hotel. We hope you will visit us again very soon. Sincerly Yours team of Novotel Hamburg Alster More

1 review
5 of 5 stars Reviewed 3 weeks ago

Our family stayed at this hotel while visiting Hamburg last week. The hotel location is very convenient and just steps away from the train station.The staffs were very friendly, extremely efficient and helpful. The rooms are spacious and the restaurant is very nice. We had breakfast at the hotel everyday and loved it. Our children loved it there and needless... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Vicki T, thank you very much for your kind review and your recommondation. We are very happy that you and your family enjoyed your stay in our hotel. We are looking forward to welcome you again very soon. Sincerly Yours team of Novotel Hamburg Alster More

Vigo
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 20, 2014

I stayed here for one night on business. Good location right next to the underground and only a couple of stops from the centre. Spotlessly clean, comfy bed, helpful staff. I didn't eat I the restaurant but it seemed to be reasonable. Wifi was good and free in the bedrooms. Minibar with reasonable costs. A nice bathroom with both shower... More

Was this review helpful? Yes 1
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear sakigrant, thank you very much for your review and your useful feedback. Your comments are very important to us. It is always a pleasure to receive positive but also critical feedback, so that we can improve the quality of our service. We hope you will visit us again very soon! Sincerly Yours team of Novotel Hamburg Alster More

Great Malvern, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2014

Perfectly placed right next to the U1 station, this hotel has everything you could wish for and is good value for money. Staff are efficient and pleasant, check-in and check-out swift with a nice touch of sweets and apples available on the Reception counter. Rooms are large and spotless, bright, very comfortable and well-equipped, the free Wifi being a welcome... More

Was this review helpful? Yes 2
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear MIcklethwaiteMiss, thank you very much for your great comment and your praise to all of the employees. We are looking forward to welcome you again in our hotel very soon! Sincerly Yours team of Novotel Hamburg Alster More

Great Malvern, United Kingdom
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed September 3, 2014

This is a modern hotel two stops on the U1 underground line from Hamburg's main station. The station entrance is within 20 yards of the hotel's, so you can be in the centre of Hamburg within 10 minutes at most. Facilities are all you would expect from a Novotel, with excellent service and thoroughly professional staff. Rooms are modern and... More

Was this review helpful? Yes 2
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Rovingpublover, thank you very much for your review and your praise to the quality of our hotel. It´s very important for the whole team that our guests feel like at home. We are looking forward to welcome you again very soon. Sincerly Yours team of Novotel Hamburg Alster More

Nuenen, The Netherlands
Top Contributor
153 reviews 153 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 29, 2014

After a year back in Novotel Alster. Last year i had a complaint, calling the hotel Timbouktou-like as it did not offer free wifi. But this has now been settled and it seems that alle the Novotels have now this free wifi facility. The rooms are fine, breakfast is OK, public transport a 2 minutes walk away. Good hotel. It... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear n_wiedenhof, thank you very much that you have taken the time to tell us your impressions of our hotel. We are very happy that we can offer our guests free wlan in our hotel since about one year. We also thank you for your note about the fee of the parking garage. Please be assured that we make sure... More

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Additional Information about Novotel Hamburg City Alster

Address: Luebeckerstrasse 3 | 22087 Hamburg, 22087 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
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Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel

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