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All 317 Hamburg hotels

Novotel Hamburg City Alster

4.0 of 5 Hotel   |   Luebeckerstrasse 3, 22087 Hamburg, Germany
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Novotel Hamburg City Alster
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85%
Ranked #33 of 317 hotels in Hamburg
A recent review
5 of 5 stars reviewed 2 weeks ago
rohan_mehta4 San Francisco, California
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617 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
San Francisco, California
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The subway is right outside the hotel; it's very easy to get to all the main places in Hamburg since the central line is a loop with this station included, and the hotel has good facilities and great staff

Was this review helpful? Yes
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear rohan_mehta4, thank you very much for your positive feedback and your praise to all of our employees. We are looking forward to welcome you in the near future. Sincerly Yours team of Novotel Hamburg Alster More

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you have stayed at a Novotel before, you then know exactly what you are getting here as it is the standard Novotel room, but I did appreciate the following: - the hotel is in a quiet residential area yet just in front of the hotel is a subway station, and you are 2 stops away from the main railway... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Marc L, thank you very much for taking the time to tell us about your impressions of our hotel. We are delighted that you enjoyed your stay here and we hope you visit us again very soon. Sincerly Yours team of Novotel Hamburg Alster More

Lattes, France
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2014

I am regular visitor to Hamburg for business purposes. Due to the Harbor Festival my regular hotel was fully booked and I found this Novotel that I never knew befiore. Due to the location I was worried about street noise and I must say as a light sleeping person, I barely heard the cars. The hotel is located to a... More

Was this review helpful? Yes 1
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear jarjarbings34, thank you very much for taking the time to describe your impressions of our hotel. We are very pleased that you have felt comfortable with us and we could convince you with our quality. All the staff were also very pleased with your praise. We are already looking forward to your next visit! Sincerly Yours team of Novotel... More

Rotterdam, The Netherlands
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 11, 2014

We had a great time in Hamburg. Partly due to this Novotel. An absolutely excellent breakfast. Good prices for a family with kids. Cleanliness German style, so more than adequate. Next to a metrostation. Great parking - free in the area behind the hotel! Only minor point - the room space for a family of 4 is not adequate. In... More

Was this review helpful? Yes 1
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Sfitseart, thank you for describing your impressions of our hotel. We are very sorry that the size of our family room did not meet your expectations. However we are very pleased that we could convince you with our services. We hope you visit us soon again in Hamburg. Sincerly Yours team of Novotel Hamburg Alster More

Regensburg, Germany
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 6, 2014

Positives: Hotel was quite easy to find by car. Proximity to metro was nice. Spacious shower. Room was clean. Nice area in lobby for children. I went to inquire about a weight scale to use for my luggage in anticipation of flight, younger, brunette gentleman I spoke with was unable to provide but told me he could weigh the bags... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Dan R, thank you for describing your impressions of our hotel. We are very pleased that we are able to continually improve our service. We're very sorry that our breakfast and parking offer does not meet your expectations.We are constantly working to improve our quality.Therefore we are grateful for any suggestions. We are looking forward to another visit in... More

Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed at the Novotel Hamburg in a family trip trough Germany. It is well located (15 min walking to the city center) The rooms were ok, very clean. The service was great. All the staff was very friendly and helpful, they really made the difference! I think this is a really good hotel, the only flaw are the elevators.... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear PauUatSaoPao, thank you very much for your positive feedback. I´s extremely important for our team to offer our guests a pleasant stay. We are very pleased that we have succeeded in this and hope that you will visit us again in Hamburg. Sincerly Yours team of Novotel Hamburg Alster More

Denmark
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 19, 2014

Maybe the biggest breakfast buffet we have ever seen, but not necessarily the best. Clean and very close to the city center, just a 10-15 minutes’ walk. The walk taking you right through the Arabic quarter with lots of specials shops and plenty of prostitutes. Traveling with two teenagers, the room was on the small size. One double and one... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear HGUDenmark, thank you for taking the time to review your stay in our hotel.We are very sorry that we didn´t convince you with our breakfast and the size of our family rooms. We are constantly working to improve our quality. Therefore we are grateful for any suggestions. Due to our central location you can reach the center of Hamburg... More

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 17, 2014

I stayed at the Novotel for a convention in Hamburg. The hotel itself was fine. The beds were a bit uncomfortable and the pillows a bit flat. Also the bathroom was set up right next to the bed, but the toilet was in the entryway section of the room. The WiFi was quite expensive (luckily I could expense it for... More

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Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Allie S, thank you very much for your useful feedback about your stay in our hotel.We are very sorry that we could not meet your expectations with the bed quality. The WiFi service is free at our hotel. The premium access we offer for € 6, - per day. We hope to welcome you again in our hotel to... More

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Additional Information about Novotel Hamburg City Alster

Address: Luebeckerstrasse 3, 22087 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Hamburg City Alster 4*
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Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#15 Family Hotel in Hamburg #27 Luxury Hotel in Hamburg #31 Romantic Hotel in Hamburg #34 Business Hotel in Hamburg
Hotel Class
Official Description (provided by the hotel)
The new Novotel Hamburg Alster is located in the heart of the Hanseatic City of Hamburg. 10 km from the airport, two stops from the main train station and close to the Aussenalster, this 4 star hotel is ideal for a business trip or holiday. Modern designand comfort characterise the 210 rooms and seven conference rooms. Night owls will appreciate the long opening hours of the hotel bar and the breakfast buffet. Experience total relaxation in our spa centre with gym, sauna and steam bath. ... more   less 
Number of rooms
210

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