This hotel was lovely. Staff were all very friendly, they gave the kids a puzzle each, there were sweets and fruit at the front desk, xbox, kids toys (lego, duplo etc), computer with internet. The room was lovely and clean, the train station is SO close (immediately outside the front door, underground), three stops from central station. Room would be... More

This is a very nice hotel. Reception was friendly and efficient. You will find treats at the desk each day, lollies, chocolate and biscuits. Very nice touch. Also in the reception area is an xbox for the kids and a computer for free internet browsing. The room was exceptionally clean with white sheets and no scabby bedspread. We didn't try... More

Really good value, very nice hotel near (few steps) metro station not far from the centre (20minutes a walk) of Hamburg and Alster lake. Ideal for business and for families too. They offer excellent breakfast like in 5 stars hotels. I like it! The only imperfection was a bit noisy if open the window. More

Central location. I arrived by train and it is only 1km away - 3 stations over from the main one. 8 euros for taxi. I arrived at 8pm or so -- the reception girl was not friendly but that does not usually bother me. She was efficient though, I was out to my room in 10 seconds I think. The... More

The hotel is in the city, easy to reach and has even a parking garage. The metro "U-Bahn" station is directly in front of the hotel. The rooms of the hotels are like in other Novotel hotels. The quality of the rooms is good and they are clean and prctical. Sometimes they miss a little bit of charme. The breakfast... More

As all the Novotels we visited, this Hamburg Alster one was also OK. The tube station on the corner, good Parking garage, nice, green surroundings. Abundant breakfast of good quality (those who want a simpler one: go round the corner). The sauna is OK, but no cold tube. Only drawback of the hotel is the complicated log in procedure for... More

Good value - even better if you have young children - breakfast is complimentary. Centrally located right next to the Ubahn. Very good hotel - highly recommended - this is my second short break in Hamburg at this hotel and it is well positioned for exploring. More

Pro : 1. Room cleans 2. Size is enough for 2 adult and 2 kids 3. Room with AC 4. Internet is fast and easy 5. very close to Lübeckerstrasse station 6. Staff very welcome and friendly Con: 1. Location not center, must take U1-Train from main station to Lübeckerstrasse station. But very easy to find the hotel. More

A very nice hotel, well located and we were really impressed with the breakfast restaurant staff. More