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InterCityHotel Hamburg Hauptbahnhof

Glockengiesserwall 14/15, 20095 Hamburg, Germany
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InterCityHotel Hamburg Hauptbahnhof
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InterCityHotel Hamburg Hauptbahnhof
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219 reviews from our community

Traveler rating
    42
    110
    48
    17
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for 2 nights. It's located just across from the main train station - perfect for us as we were catching a train to copenhagen after our stay. The location was easy walking distance from main shopping precinct, city hall area and hop on/hop off stops. Amenities are very basic - you have to pay 4 euro... More 

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights. Good points : location near train station, near shopping, clean functional room, decent simple buffet breakfast, free subway rides all day long. Not so good points : only provides shower cap, absolutely nothing else in terms of toiletries, no drinking water / mineral water provided, no jug kettle for making hot water, no coffee /tea making facility,... More 

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Noerre Aaby, Denmark
Contributor
20 reviews 20 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2015

The hotel is modern, nice and clean - just in the very city centre. The interior seems new and in a good shape. Friendly staff. The breakfast buffet has a wide selection of many different types of food and drinks. However, many small cafe's and bakeries are just around the corners, making it easy for you if you have not... More 

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Oldham, England
Contributor
20 reviews 20 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 22, 2015

Stayed 3 nights on lads football trip. Good value for money modern chain type hotel. Nice clean spacious single rooms and helpful efficient reception. Nice bonus of free Hamburg travel pass for duration of stay including the train back to the airport. Didn't take any meals in hotel as lots of choice in immediate vicinity. The hotel is a couple... More 

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Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 20, 2015

Stayed 2 nights at this hotel. Room was spacious and the decor was simple but nice. Room looks relatively new. Wifi was available but speed was very slow. There was no kettle in the room and bottled water was chargeable. However, you can get the kettle upon request, subject to availability. Reception staff was very nice, I asked for a... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

The friendliest staff ever I dare say! They gave us a room on a higher floor upon our request as the view was terrific,they did not charge us for this upgrade (usually it is chargeable) . Cleaning maids left our room immaculate,room service always checking if everything's okay. Receptionists give advise of where to go and what to visit. Breakfast... More 

Was this review helpful? Yes 1
cheshire
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 8, 2015

Just returned from a lovely few days in Hamburg and can say that staying at this hotel made the visit even more enjoyable. Situated directly opposite Hamburg Central train station and a couple of streets away from the main shopping area and lots of restaurants it really is in a great position. Checking in the staff were very friendly and... More 

Was this review helpful? Yes 1
Carnforth, United Kingdom
Top Contributor
108 reviews 108 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 25, 2014

great place to stay and close to the train station Nice clean hotel with nice and friendly staff Its great you are given free transport tickets to use the buses and U Bahn Excellent breakfast Compact rooms but clean and comfortable Highly recommend

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Rotterdam
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed December 22, 2014

I am not a happy customer. I paid extra for a "business" room only to discover it was the same like a normal room only overlooking a construction site and not the busy street. You would at least expect decent wifi in a business room, right? Well, not in this Intercity Hotel!! We hardly had any signal. The room was... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 7, 2014

We booked a business room. We arrived ahead of schedule and the staff was very accommodating in arranging a room for us right away. However... When we got in our room... It was bad! And it was not really cheap. The carpet was disgusting, the room was small, the sheets had holes, the towels were better to be replaced by... More 

Was this review helpful? Yes 3
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