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All 318 Hamburg hotels

Holiday Inn Hamburg

4.0 of 5 Hotel   |   Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
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Holiday Inn Hamburg
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59%
Ranked #135 of 318 hotels in Hamburg
A recent review
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340 people have reviewed this hotel

Traveler rating
    48
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    97
    26
    26
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53
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Hotel is good and rooms are comfirtable. Inter-connectivity and hotel layout is slighly confusing.. but one get used to after a day or two.. Its clean and staff is polite and helpful.. Park and Stay package is most valuable for weekend travellers.

Was this review helpful? Yes
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Shamika, Thank you very much for your feedback. We really appreciate this and will forward your kind words to our staff. We are looking forward to welcoming you back in Hamburg and at our Holiday Inn! Kind regards, Daniela Gorres (Guest Relations Supervisor) More

Rotterdam, The Netherlands
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel is away from city center but it's easy to find. Rooms are not spacious. Bathrooms are very standard. Both Check-in and Check-out can be hard due to how crowded of people is this Hotel at peak times. Moreover the main attractions of this Hotel are both the Pool and Pub (these two facilities are good enough).

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Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guest, Thank you very much for your feedback. We really appreciate this as it helps us to improve our services on a regular basis. Our hotel offers rooms in different categories with different sizes up to 30 squaremetres. We are looking forward to welcoming you back some time in the future to convince you of services. Kind regards, Daniela... More

Montreal, Canada
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We came for some meetings, to find out that there seems to be some conventions or trade shows in town and 99 % of 3 and 4 star hotels are sold out, so even this Holiday Inn, which is 15 minutes by taxi from town and with really nothing nearby to do or see, cost over 230 Euros per night;... More

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Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Ilan, Thank you very much for your feedback. We really appreciate this as it helps us to improve our services on a regular basis. Our house is located near the city centre which you can reach by bus in less than10 minutes. We are sorry we did mot meet your expectations and would be glad to welcome you again... More

Bristol, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I arrived there were no parking spaces so I had to park in the underground car park which is 15 euros a night, it expensive if you ask me. But check in was quick and helpful, room was good with tv and coffee facilities, it the Germans always dub the english programs not subtitle them so you only get... More

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Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Richard, Thank you very much for your feedback. We really appreciate this. We offer 60 free parking spaces on the hotel ground. Most of the times there are free parking spots available in the streets as well. We will forward your kind words to our staff and hope to welcome you back some time in the future. Kind regards... More

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 7, 2014

I have been to many Holiday Inns and this one is a good one. Nice building, good location, fair rates. Rooms are clean and sunny. Staff has always a smile at its face. Only thing that could be better was the breakfast. I wish I had more choice.

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Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Alka, Thank you very much for your feedback. We really appreciate this and will forward your kind words to our staff. We are looking forward to welcoming you back at the Holiday Inn Hamburg some time in the future! Kind regards, Daniela Gorres Guest Relations Supervisor More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2014

This was my first ever visit to Germany and I was not disappointed-though the Germans are worse than the British for smoking !!. The hotel reception staff were really nice & the rooms were excellent.As has been already been stated on here,the location is 10-15 minutes bus ride from the centre of Hamburg.I have never used buses so much since... More

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Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Richard, Thank you very much for your feedback. We really appreciate this. It is good to know that you enjoyed your stay with us at the Holiday Inn Hamburg and we are looking to welcoming you back soon. Best regards, Daniela Gorres Guest Relations Supervisor More

Stoke, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 26, 2014

Room: Comfortable Facilities: Safe didn't work (maybe just me not being technical enough to understand) Wi-Fi: Slow and not very usable, you certainly cannot stream, you can pay extra for a premium service but even when you do, the speed is the same so it is pointless. Food: Only did breakfast, which was standard German buffet style Staff: Friendly and... More

Was this review helpful? Yes 1
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Nigel, Thank you very much for your feedback regarding your stay with us. We really appreciate this. We are really sorry that we could not meet your expectations. Regarding the three payments you mentioned we would like to inform you that the first payment has been the payment of your booked hotel room. The other two payments have been... More

Worcs
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 18, 2014 via mobile

Stayed for one night with my 8 year old son. Booked online using Priority Club points for a free reward night. Served immediately at Priority Club reception desk and room was ready for us even though we arrived at 10am. Room was large, clean and light. Good facilities though pool a bit chilly and a little small. Windfang pub has... More

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Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear MarcWorcs, Thank you very much for your feedback regarding your stay with us. We really appreciate this. Good to know that you and your son had a great time in Hamburg and at the Holiday Inn. We are looking forward to welcoming you back soon! Kind regards, Daniela Gorres Guest Relations Supervisor More

Reading
Top Contributor
69 reviews 69 reviews
54 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 9, 2014

Had an overnight stay in Hamburg on a business trip. Hotel is about 20 minutes from the airport by taxi on the Southern side of town, when there is no traffic. Not really close to the city centre, but only a short trip on a public bus and you can be the centre of the town to experience the night... More

Was this review helpful? Yes
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear guest, Thank you very much for your feedback regarding your stay with us. We are happy you enjoyed your stay. Our hotel is close to the city centre and only a short busride from the main station. We are lookng forward to welcoming you back soon. Kind regards, Daniela Gorres Guest Relations Supervisor More

essex
Contributor
15 reviews 15 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 2, 2014

very lovely hotel , we up graded so we had tea and kettle lovely clean rooms , bathrobes, slippers , massive bed, very big room , gym and swimming pool on the small size, but better then not having them , breakfast , very lovely food, ist class hotel , the view from the room was breathtaking

Was this review helpful? Yes
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear karen1963, Thank you very much for your feedback. We really appreciate this and are happy that you enjoyed your stay with us at the Holiday Inn Hamburg. We are looking forward to welcoming you back some time in the future. The beautiful city of Hamburg is always worth a trip! Kind regards, Daniela Gorres Guest Relations Supervisor More

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Additional Information about Holiday Inn Hamburg

Also Known As:
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg
Hamburg Holiday Inn
Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Hamburg 4*
Official Description (provided by the hotel):
Welcome to Hamburg! A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! The Speicherstadt once the tax free warehouse area located in the harbour now houses many museums and visitor attractions. The German Custom Museum, The Speicherstadt Museum, Spicy s Spices Museum, The Harbour City Info Centre, Miniature Wonderland famous for the worlds largest model railway and not forgetting Hamburg s Dungeons with its historical and gruesome attractions. An outdoor alternative and not to be missed is a boat trip around the harbour itself. Afterwards you still have time to explore Hamburg s shopping mile, the famous Moenckebergstrasse or Jungfernstieg, a shopper s paradise! Finally to round off a perfect day why not reserve seats in one of Hamburg s many theatres and musicals. With so many to choose from there is sure to be something for all the family. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables. ... more   less 
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