Holiday Inn Hamburg (Germany) - Hotel Reviews

Also Known As:: Holiday Inn Hamburg Hotel Hamburg; Holiday Inn Hamburg Hotel; Hamburg Holiday Inn

Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)

Phone Number:

Region: Germany > Hamburg

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#62 Luxury Hotels in Hamburg

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Welcome to Hamburg! A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! The Speicherstadt once the tax free warehouse area located in the harbour now houses many museums and visitor attractions. The German Custom Museum, The Speicherstadt Museum, Spicy s Spices Museum, The Harbour City Info Centre, Miniature Wonderland famous for the worlds largest model railway and not forgetting Hamburg s Dungeons with its historical and gruesome attractions. An outdoor alternative and not to be missed is a boat trip around the harbour itself. Afterwards you still have time to explore Hamburg s shopping mile, the famous Moenckebergstrasse or Jungfernstieg, a shopper s paradise! Finally to round off a perfect day why not reserve seats in one of Hamburg s many theatres and musicals. With so many to choose from there is sure to be something for all the family. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, IHG, Hotels.com, Venere, Olotels, Agoda, Priceline, Cheap Tickets and HotelsClick so you can book your Holiday Inn Hamburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Johanna L

Turku, Finland

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 6 cities

6 helpful votes

“As good as I expected”

Reviewed June 17, 2013 NEW

I stayed at Holiday Inn for three nights and I had a nice time there. The rooms vere clean and spacious and I sleeped very well every night. The pool and fitness area were nice extras. I used the treadmill every morning. The location is not that great if yuo want to explore the city center. Taxi cost about 10... More

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Caasu

Magyarpolany, Hungary

6 reviews

6 hotel reviews

Reviews in 5 cities

3 helpful votes

“Value for money”

Reviewed June 13, 2013

I´ve this hotel 5 times in past 3 years and I don´t have anything to complain about. Good valur for the money. The suites are little bit out of date but otherwise it´s fine. Definately recommended! Location is quite good. The scenery from upper floors is really nice, especially summertime. So thumbs up!!

Dear Guest, Thank you very much for your feedback. We really appreciate this and hope to welcome you back soon at our Holiday Inn Hamburg! KInd regards, Daniela Gorres Guest Relations Supervisor More

voyageurlyonnais58

Lyon, France

Top Contributor

54 reviews

13 hotel reviews

Reviews in 22 cities

14 helpful votes

“Good, but unpersonal and”

Reviewed June 10, 2013

This hotel is on a good and international standard, but my feeling is that is like a big "factory" without sensibility and relationship. The bedrooms are good, clean, quiet and comfortable. Bathrooms are clean. The location of this hotel is not very good if you have no car. You must use bus n°3 to go to the city center, or... More

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See 9 more reviews by voyageurlyonnais58 for Hamburg

Dear Guest, Thank you very much for your feedback. This helps us to improve our services on a regular basis. Our Holiday Inn Hamburg is located near the city center. You can reach the main station with three different bus lines. The bus stop is located at the end of the street. Please be assured that we want to make... More

AlanPP

Vejle

Senior Contributor

38 reviews

29 hotel reviews

Reviews in 30 cities

16 helpful votes

“Average hotel”

Reviewed May 25, 2013

Arrived late afternoon. checkin was very slow. Was not asked whether I wanted a smoker room, and was automaticaly appointed one - welcome to 2013 Holiday Inn ! Room was small but clean besides a horrible smell of tobacco. Location is fine if you come by car (there is free parking on the hotel) and have buisness in the area.... More

Dear Alan, thank your for your feedback. We are sorry we appointed you a smoking room. PLease feel free to give us your preference regarding your room upon booking. We will do our best to fulfill all the wishes regarding the room. Our hotel is located near the city centre. You can reach the main station by bus in less... More

PeteLusaka

Lusaka

8 hotel reviews

Reviews in 8 cities

7 helpful votes

“Not up to Standard”

Reviewed May 22, 2013

Spent 3 nights at this hotel from 19th May 2013 The taxi from the airport took 25 minutes to the hotel. We then stood in line for 20 minutes waiting to check in. I thought we had arrived at a bad time but during our stay long queues seemed to be normal at reception. They need to sort this out... More

Dear Sir, thank you for taking the time to review your stay with us at the Holiday Inn Hamburg. Your feedback is important to us as it helps us to improve our service on a regular basis. Please accept our apology for the inconvenience you experienced. We will discuss your feedback with the departments to make sure that the internal... More

tonyeasdown

Brixham

7 reviews

2 helpful votes

“A very busy hotel”

Reviewed May 21, 2013

Booking made via a group package, The hotel had guests arriving and departing at all times of the day. Check in was slow but rooms were not always ready on your arrival, so luggage needs to be held no problem. Need to have drink whilst waiting for room? it is possible but the bar is not open!!!! until five or... More

Dear Mr Easdown, Thank you very much for your feedback. This helps us to improve our service on a regular basis. We are sorry for the inconvenience you experienced. Please accept our apology for that. Our restaurant opens at noon for lunch. Of course you can enjoy hot or cold beverages in the restaurant. If you prefer to sit in... More

mancscruiser

manchester

40 reviews

3 hotel reviews

Reviews in 14 cities

10 helpful votes

“family get-together break”

Reviewed May 9, 2013

I am sorry but I cannot agree with some of the comments I have read. On the day I arrived we - a party of seven were seen immediately, as we arrived early the hotel staff put our luggage in another room and told us to come back when we wanted and to go and have a lovely day sightseeing.... More

See 6 more reviews by mancscruiser for Hamburg

Dear Guest, Thank you very much for your feedback. We really appreciate this. It is good to know that you spent a fantastic time in Hamburg with your beloved. A kettle for the rooms is available at the reception. Please feel free to ask for one during your next stay with us. We are looking forward to welcoming you back... More

BusyTravellerKildare

Kildare

Contributor

15 reviews

Reviews in 13 cities

“Update on Allie2s below”

Reviewed April 26, 2013

I am Allie2s Husband and the Platinum Card holder, I agree totally with my wife, one of the worst Holiday Inn experiences EVER! In addition to her comments, I gave the Hotel a chance to rectify the situation the next morning. i went to reception and spoke nicely to a Gentleman working at the desk and explained the issues we... More

Dear BusyTravellerKildare, thank you for your update regarding your stay with us a the Holiday Inn Hamburg. As I wrote below as an answer to your wife´s feedback. we will take action immediately and talk to our staff at the front office to make sure that our standards are well kept. Please accept our apology for the inconvenience you experienced.... More

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RonnyLeuven

Leuven

Reviewer

3 reviews

Reviews in 2 cities

“Avoid ..”

Reviewed April 20, 2013

Overkilled and overpriced as service is just nearly zero....Takes 10' to check in - always overbooking or whatsoever - and after being in resto this evening can just say general ambition here must be to ennoy people...both cards for doors did not work...excuse;.was in your pocket with a credit card...any other non-sense!!!!!!!!!!!!!!!!!

Dear Ronny, Thank your for your feedback regarding your stay with us. This helps us to improve our service on a regular basis. We are sorry for the inconvenience you experienced. Please accept our apology for the waiting time at check-in. We would be glad to welcome you again to convince you of our services. Kind regards, Daniela Gorres Guest... More

Allie2s

4 hotel reviews

9 helpful votes

“Horrific!!!”

Reviewed April 18, 2013

We are platinum Ambassador status, first when we arrived last 17th April, I was greeted by a lady, asking abruptly am I an elite card holder, I replied and she asked annoyingly for our name. She gave us the most broke down room ever. First my husband had a bath, the water came out all over the room. We called... More

Dear Guest, Thank you very much for taking the time giving us a feedback regarding your stay with us a the Holiday Inn Hamburg. Please accept our apology for the inconvenience you experienced and rest assured that the described situations do not match our own standard. Let me assure you that we will take action immediately . We would be... More

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Holiday Inn Hamburg Hotel

Holiday Inn Hamburg

263 reviews from our community

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