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Holiday Inn Hamburg

4.0 of 5
Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
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Holiday Inn Hamburg
Ranked #122 of 321 hotels in Hamburg
3.5 of 5 stars 175 Reviews
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175 reviews from our community

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Date Rating
Derbyshire, England
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 19, 2012

Stayed in a single room, very basic, small bathroom. Room overlooked main highway and very noisy. Difficult to sleep well, although bed comfortable and rooms equipped with everything you need, clean and tidy, well maintained. Free Wi-fi, nice pool, very small gym (4 pc of equipment). Restaurant food was poor for dinner but good for breakfast. Bar Windfang very good,... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
April 23, 2012

Dear jane3nc, thank you very much for your detailed feedback. Our Holiday Inn Hamburg offers different room categories. You can specify upon booking, that you would prefer a room off the street. Depending on availability, we will consider this for sure. Please accept our apology for the inconvenience during breakfast. With high occupancy it is possible that many guests arrive... More

Katy, Texas, USA
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 23, 2012

The hotel is located in a residential area about 10 - 15 mins taxi ride away from the main station, a long way from the airport. If arriving by plane take the subway to the main station and then taxi. The hotel is clean and modern. Some of the front desk staff are not so friendly. Make sure you request... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
March 30, 2012

Dear guest, thank you for your feedback. We are sorry we could not meet all your expectations during your stay with us at the Holiday Inn Hamburg. We are happy to consider all the needs of our guest regarding the rooms, but unfortunately this is - depending on other bookings and availability - is not always possible. We would be... More

Rotterdam
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 7, 2012

Stayed here for one night in the residence building. Room was besides the main road which leads into Hamburg so the traffic makes you crazy during the day and night. So please ask for a room on the back! Room is clean but ourdated perhaps because I am in the residence wing and not in he tower.

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IHGCare, ihgcare at Holiday Inn Hamburg, responded to this review
April 6, 2012

Dear DUTCHRAY, Thank you very much for your valuable feedback and please accept our apologies for the inconveniences you have experienced during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments.... More

'oop north near lancashire
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 10, 2012

Took public transport to this hotel from outside the 'Saturn' music store opposite main rail station. Room wasn't ready ( i was early) and had a bit of hassle getting booked in ( despite booking a double i was offered a single as travelling alone). None the less the hotel is clean and comfortable if not a little 'sterile'.

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See 2 more reviews by blackpoolwhenimsixty for Hamburg
Hove, United Kingdom
1 review
1 of 5 stars Reviewed January 21, 2012

Fabric of the building and rooms was atrocious. The carpet of the first room was old disgusting and the smell of the room was foul. Not even industrial cleaning could have improved it. I was moved to a room supposed to be a suite of a higher standard which was not much better. Whilst in bed I could smell rising... More

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Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 17, 2012
2
people found this review helpful

We stayed at this hotel to celebrate my stag weekend last May. Check in was smooth given there was 12 rooms. Staff were professional. There was a nice small bar but the opening hours were short, think it closed before mid-night. However, this made no odds to us as we were out sampling the Hamburg nightlife until the hourly hours... More

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Antwerp, Belgium
Senior Contributor
31 reviews 31 reviews
Reviews in 22 cities Reviews in 22 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 10, 2012

1 overnight, found hotel well located next to Hamburg entry road. Clean rooms, good bathroom excessories. Receptaion staff friendly & polite. Rooms little dated. Stayed on 16th floor, with full heating room remainded "rather" cold during the night. Breakfast is good and reseanable choice. Surrounding area is not great though does not appear dangerous. Parking under hotel at cost but... More

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Bangalore, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 12, 2011

The hotel is situated not far from city center and accessible through bus. The views from the room is great and rooms are available below 90 euros. Some of the stuff donot understand english and during october 1st room were not available was a big disappointing.

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See 2 more reviews by HrishikeshMajumder for Hamburg
Jersey, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 4, 2011
1
person found this review helpful

before my review i'd like to let people know how to get to the hotel by public transport which is very cheap and very efficient, from the airport you take the train to "Hauptbahnhof" which is Hamburg's central station, it cost's 2.80 euro for a single ticket, the machine's which dispense tickets can be a bit confusing but you need... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
December 7, 2011

Dear guest, thank you very much for your feedback. We really appreciate this. It is goodg to hear that you enjoyed your stay with us. We are looking forward to welcoming you again on your next trip to the beautiful city of Hamburg! Kind regards, Jochen Zillert & team General Manager More

NL
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 26, 2011
1
person found this review helpful

I have stayed at this hotel on a number of occasions, and stay frequently at ic hotels. On the positive side, I like the rooms and the breakfast, and the reception staff are usually friendly and efficient. The two negatives have always been; that the surrounding area is not brilliant and at peak times the wait at the lifts can... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
August 29, 2011

Dear guest, we are sorry that we did not meet your expectations and want to apologize for the inconvenience you experienced during your stay. The situations you experienced do not meet our standard at all. Let me assure you that we want to make every stay with us a comfortable experience. We would like to welcome you again on a... More

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Additional Information about Holiday Inn Hamburg

  • Hamburg Holiday Inn
Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
Price Range: PLN: $

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Holiday Inn Hamburg
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