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Novum Hotel Savoy Hamburg Mitte

Steindamm 54, 20099 Hamburg, Germany (Formerly Hotel Savoy)
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Novum Hotel Savoy Hamburg Mitte
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Novum Hotel Savoy Hamburg Mitte
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187 reviews from our community

Traveler rating
    43
    113
    21
    7
    3
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28
100
19
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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belfast
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 4, 2014

Happy enough with location even though there is a red light theme going on and a lot of street drinkers in a nearby square. Families should think twice about this area as should females. It is a short walk to the station and there are lots of shops and restraunts nearby. Rooms were fine, comfortable and small, especially for three... More 

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Seville, Spain
Top Contributor
71 reviews 71 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 9, 2014

The hotel was just alright, nothing fancy. The room very clean but a litlle too small. Same thing with the bathroom, very small, small and thin towels. Breakfast good. The room's keys were still traditional, no key-cards.

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Estepona
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 31, 2014

Not in the best part of Hamburg but I must say a very charming small hotel, exceptionally clean, tastefully furnished rooms, nice breakfast, quiet soundproofed rooms, the only drawbacks were, was that the hotel was in a rather seedy area not far from the Hauptbahnhof (main station), with a plethora of adult shops and ladies of the night, I paid... More 

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Savoy Hamburg Mitte, responded to this review

Dear guest, Thank you for your review. We are delighted that you had a nice time in Hamburg. We want to apologize very much for the behavior and unfriendliness of our employee. We have spoken directly with him and will make further training. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Savoy... More 

H
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2013

Cheap and cheerful Hotel in a really good location, max. 5 minutes away from the central station. Clean room and good breakfast. We would liked to have given 5 points but unfortunately on the day of our departure when we picked up our bags, one of the staff (a young turkish looking guy, working Monday evening around 6pm) assumed that... More 

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 4, 2013

The neighbourhood is a bit seedy and when we checked in, there were two receptionists who spent more time talking to each other than seeing to us. The room is small but clean and relatively comfortable. With the window closed the room gets hot; with the window open it's loud so it's tricky to find the balance. Breakfast is standard... More 

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The Hague, The Netherlands
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 22, 2013

Very centrally located, not in the best part of town, but good enough for a night. The rooms are stylish and rather spacious, the personnel is friendly and competent, and the WiFi works fine. The bed was really good to sleep in. Breakfast is ok, nothing special. Although it was meticulously clean, the bathroom had a strange smell at the... More 

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Nelson, New Zealand
Top Contributor
53 reviews 53 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 20, 2013

I can't review the room, because we did not get to stay in it. We didn't even see it. We arrived late in the afternoon, tired from a day travelling, and having carted our bags up from the train station. The young lady on the desk ignored us for a minute, giving a clear vibe that we were a nuisance.... More 

Was this review helpful? Yes 3
UK
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 19, 2013

I used this hotel with a friend on a business trip. We had asked for central Hamburg location. We arrived at night by car. We were told there was no space in the car park so I had to park my car on the street. The surroundings of the hotel are very seedy and the moment I stepped foot out... More 

Was this review helpful? Yes 2
Amsterdam
Top Contributor
79 reviews 79 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 1, 2013

The street the hotel is in looks horrible (lots of porn shops etc). But only 5 minutes walk to the central station and on the other side of the central station the nice area of Hamburg begins. The room and bathroom are both small. But everything is new and very clean. Parking for 10 euro a day and breakfast for... More 

Was this review helpful? Yes 1
Ostrava
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2013

Hotel Savoy is really a lovely property and it really went beyond my expectations. Our stay here was short, but great. I loved the décor of the building, my room, luxurious washroom, all meals and everything there. I stayed here with my father, who was very busy in completing scheduled meetings, with his clients. So, cannot take out enough time... More 

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