We booked for a triple room with booking.com and found out later that in their own web site called this room as "familyroom" but in fact, it's the same type. So if you think about this room type, don't get confused by their terminology. And in fact, this room is just perfect for 3 people. We arrive early morning and... More

If you travel with a lot of luggage this is the hotel for you, directly across the road from Main Station, you can't get much closer!The breakfast which was included was decent as well; the usual cereals, yoghurt, some fruit with a selection of cheese and meats was more than enough to start the day - the coffee was also... More

No negatives, great location, friendly staff, nice rooms...the building itself is also very pretty and some of the old features remain inside. Would stay here again! More

This a lovely hotel. Our room was well-appointed and clean, had a high ceiling, balcony and flat screen TV. Excellent buffet breakfast too! The hotel is less than 100 metres from the central station and just a few minutes walk from the Alster lakes. We also had a nice dinner in the restaurant next door to the hotel (Die Schifferbörse),... More

The hotel is a good 3 star property. Rooms (at least the ones we had) are very spacious, clean and the beds ok. TV was outdated and the remote wasn´t working. Well, we did not travel to Hamburg to watch TV. The main railway station across the street had not negative effect (noice, drunken people, etc.). The restaurant next door... More

The location is just unbeatable. Easy acces from airport by train and to the city by bus. The bus stop is right in front of the hotel. Ofcourse it is also possible to walk to the center. Room was large and so was the bathroom with big bathtub. We had a room faceing the back yard, so it was very... More

This hotel is similar to staying in a closest. I don't expect large rooms, especially in Europe, but I do expect them to be somewhat the same size as the pictures on the website. If I was traveling with anything larger than a carry-on size suitcase, there wouldn't be any room to put it in the room. The television in... More

clean hotel and good breakfast. Our room looked out over the station but we had no problem with noise and had a good night's sleep. Room was clean but a bit small but it is only for sleeping in after all. The only thing was a funny smell in the lift and corridor, which our friend could smell in her... More

Room was very spacious and cosy, I was especially impressed by the clean and well-maintained toilet. Counter staff were very helpful and professional. The hotel's great accessibility (right across the train station) and free wifi were excellent perks! The only BUT was that the breakfast staff did not see a need to attend to me at all, not sure if... More