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All 319 Hamburg hotels

Leonardo Hotel Hamburg City Nord

4.0 of 5 Hotel   |   Mexikoring 1 | City Nord, 22297 Hamburg, Germany (Formerly BEST WESTERN Queens Hotel Hamburg)
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Leonardo Hotel Hamburg City Nord
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Ranked #178 of 319 hotels in Hamburg
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130 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Top Contributor
59 reviews 59 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was booked by the company just because it is about 50 m from the RWE office in Hamburg. The room was ok and I paid 9.90 euros a day for internet.The bathroom is very small with extremely narrow shower that I never experienced in a 4 starts hotel. The restaurant offers buffet menu or a la carte. Sometime... More

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Gosport, United Kingdom
1 review
3 of 5 stars Reviewed November 5, 2013 via mobile

I stayed in this hotel for 4 nights and was very disappointed. The whole hotel looks tired and the grout in my shower was black with mould and dirt. I couldn't have a shower for more than two minutes as the water would not run away quick enough. The internet is a joke 9.90 euros per night and due to... More

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17 reviews 17 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 15, 2013

New management is clearly cost cutting. Breakfast and bar understaffed. No evening restaurant service and very little alternative dining in the surrounding area. Room good, but now stuffy from lack of air conditioning. Generally an outdated hotel which needs a major refurbishment.

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Top Contributor
149 reviews 149 reviews
61 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed May 24, 2013

Anyone who thinks that the takeover of this tired old hotel has changed anything, will be disappointed, in fact there has been a big step backwards. I was a regular ath the BW, purely for the convenience of one being close to one of my regular business venues, and it was fine for a one night stay, particularly when arriving... More

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Colorado Springs, Colorado
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2013

I visited Hamburg, Germany for the annual German Open Taekwondo Championships. The hotel provided was the Best Western Queens Hotel. I found it to be a throughly EXCELLENT experience. From the Desk Staff to the Free WiFi to the Cook Staff and the food, everything was first-rate! I would gladly stay there again when in Hamburg.

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Lisbon, Portugal
19 reviews 19 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 14, 2013

Is an old hotel, the room was small and not really comfortable. It was just one night, and which made the experience not painful. For 90euros I was expecting a little more. Highlight was the nice breakfast.

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Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 4, 2013

Well I must say I expected more from a 4 star hotel Where to start? The staff was over worked, so the check in took over 45 minutes, then I go to my room, which looked as though someone had tried to break in as the door was re-enforced round the door knob? strange. I wanted a shower, funny its... More

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Vleuten, Utrecht, Netherlands
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 31, 2012 via mobile

This hotel is rated 4 stars. For this reason I score it as average. Would it have been a 3 star hotel, then my score would have been Good. The hotel and the service are okay, the room is comfortable. The TV set is antique, the bathroom to small, in the shower cab you can't turn your butt. Good, but... More

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Sandnes, Norway
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2012

If you talk English then you'll have problems already in the reception, the staff had big problems to understand English. Unbelievable is that one 4 stars hotel ask for internet connection 9 EURO in day but when I checked who is the provider then was all clear, SWISSCOM sucks everywhere, expensive and very slow speed. In fact should this hotel... More

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Melbourne, Australia
Top Contributor
69 reviews 69 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 20, 2012

The Queens hotel was part of Tour whilst in Hamburg. Was just an overnight stay. We had room 402. The room was spacious and clean. Everything you needed was in the room. Great. Bed & pillows were great, hence a good nights sleep. We ate tea at their "Stortebeker" Hotel Pub. Must say the food & service was v ery... More

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Additional Information about Leonardo Hotel Hamburg City Nord

Also Known As:
Best Western Hamburg
Hamburg Best Western
Address: Mexikoring 1 | City Nord, 22297 Hamburg, Germany (Formerly BEST WESTERN Queens Hotel Hamburg)
Location: Germany > Hamburg
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#71 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leonardo Hotel Hamburg City Nord 4*
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