I stayed there for a business event with some colleagues, some of us got upgrades, some did not, me in the latter group. The standard rooms are quite small, the superior ones quite lovely with nespresso machines. The staff is extremely welcoming and friendly, the service impeccable, a very positive experience overall. Will definitely recommend it.

This was the second time we've visited this hotel and we were let down a little due to some service issues, but the hotel remains really stylish, with a lovely spa area, pool, terrace bar and lovely restaurant. The food and drink that we had were all really good and the room service breakfasts were excellent. My only gripes this... More

Stayed 2 nights this hotel. Perfect location, interior is modern and nicely decorated. Arriving there we got an upgrade to a luxury room, which was nice and perfectly clean. We tried 2 times restaurant Ticino, which was good in general, but you can find better options in the city. (Le Bistro was closed due to renovation). There is also a... More

Great hotel, great service, beautiful room and amazing sun terrace... overall an excellent hotel with very friendly staff. My recommendation: don't have breakfast in the hotel since it is quite expensive

We stayed 2 nights at the Sofitel in Hamburg and whilst the hotel was comfortable enough and quite well located, we didn't really experience the quality and service we would have expected from a 5 star hotel, whether part of a chain or not. First of all, the reception staff were far from welcoming. Maybe this was because we had... More

I stayed at this hotel last week for one night on business. The location was nice and handy for Rodingsmarkt train station which is easy and quick to get to Hafencity and City centre. The reception staff were friendly and helpful. The room was really nice, very comfortable with a writing table, broadband and a sofa to relax. It had... More