I spent 24 hours at this Sofitel property in April 2009 as I waited for a cruise ship departure from the nearby Hamburg Cruise Center. It compares very well to any large hotel chain both in appointments of the rooms and first rate service by its English speaking staff. The large bed, actually two twins blended together, with separate duvets... more

Stayed at this hotel in late October 2008. Upon arriving at the hotel we were treated extremelly well by al the staff, who were very polite and friendly. Check in was fast and efficent. The bedroom was huge, as to was the bathroom. In fact it was the biggest bathroom I have ever seen in a hotel and it had... more

We stayed at this fantastic hotel on New Years Day. From the minute we walked in I knew it was going to be great! The hotel excudes style and luxury, you feel cocooned from the outside world! Staff amazing especially as we'd brought our very spoilt dog with us! No problem with that unlike in many UK places! We'd been... more

Buy the Hamburg welcome card and get a group card if it is for two or more people this can be used all over the city and the U bahn and S bahn well worth it the services are clean and frequent. The hotel is in a great location just next the the town hall. it was spotlessly clean the... more

Having been a Starwoods hotel fan I am slowly coming round to think that the Sofitel is a fantastic chain of hotels for the business, and probably non business, traveller. This hotel had it all. A wonderfully large room with an inviting bed, prompt room service, a large bathroom with a walk in shower that was the size of a... more

We stayed at the Sofitel Hamburg for three nights as part of a weekend get away. The hotel is very centrally located right behind the town hall but in its own way very secluded. The deluxe rooms all look out to the canal at the back of the building so the only noise you may encounter is that of passing... more

We stayed the last three days in this hotel and I was a little disappointed by the experience. Very stylish and cool from lobby to bar and rooms. The booked room was a superior suite 60m² with street view. With all the style and coolness we missed some simple things like hooks on the walls to hang some clothes or... more

The Sofitel Alter Wall is an excellent 4-star hotel. Friendly staff. Faultless rooms, except for a slightly old, soft mattress. more

I have stayed in Sofitel Hamburg many times the last years. I travel to Hamburg due to my business. Sofitel makes my business trips to luxury gate aways! The service is absolutely fantastic. Everybody takes care and they remember their quests. The rooms are very stylish in a very good size with beautiful bathrooms. The Spa is very chic and... more