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All 317 Hamburg hotels

SIDE Hotel

5.0 of 5 Hotel   |   Drehbahn 49, 20354 Hamburg, Germany (Neustadt)
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84%
Ranked #32 of 317 hotels in Hamburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Victoria939 San Francisco, California
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764 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Stuttgart, Germa
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We planned our first wedding anniversary in Hamburg and wanted to give a go to a modern and luxurious hotel like the side to make the experience unforgettable. Unfortunately so was it, but for the wrong reasons. When we arrived we waited more than 5 minutes in the front desk while three (3!!) workers organized papers and attended the phone.... More

Was this review helpful? Yes 1
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear guest, thank you for your honest feedback. I am sorry to hear that the above mentioned issue made your stay not a memorable one at SIDE Hotel. Please contact me directly (a.schreiter@side-hamburg.de) to inform me about the matter. Best regards Alexander Schreiter General Manager More

San Francisco, California
2 reviews
5 of 5 stars Reviewed 1 week ago

This is my third stay at the Side in 18 months. It is a wonderfully run and well located hotel. We enjoyed dining at the Meatery Restaurant (we ate at the bar). The hotel is lively and fun and a meeting point for locals and visitors alike. The location cannot be beat, as it is right at the center of... More

Was this review helpful? Yes
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear guest, thank you for your positive feedback. We are happy to hear that you enjoyed your stay at our hotel and looking forward to welcoming you soon inSIDE. Best regards Alexander Schreiter General Manager More

Alexandria
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So I booked a double room in this hotel based on the good reviews and the photos I saw. The place is really cool and very clean, the hotel is within a walking distance from almost everything. There is a metro station and a bus station nearby. The indoor pool and fitness center are very clean. The rooms are nice... More

Was this review helpful? Yes 1
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear guest, thank you very much for your honest feedback. Your opinion is very important for us. We are sorry, that you had problems with the internet and the air conditioning. We try to improve our services continously. Hope to welcoming you soon! Best regards Alexander Schreiter General Manager More

Bedford, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Brilliant location, walking distance to the nicest shopping and dining district Staff are really helpful, and generally the hotel has a great vibe - it's managed to deliver a great combination of efficiency and style, without being to 'cool' and superficial. The rooms are great: large beds, full window shutter, lots of storage, good bathroom accessories. Would highly recommend.

Was this review helpful? Yes
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear Guest, thank you very much for your positive feedback. I am glad to hear that you enjoyed your stay inSIDE. We are looking forward to welcoming you soon! Best regards Alexander Schreiter General Mananger More

Perth
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed here for 3 days recently on our first visit to Hamburg. I could not fault the Side. It was perfectly positioned for all the Hamburg sights, the room was perfect, spacious and clean and the swimming pool/Fitness Room was much cleaner and well maintained than in many city hotels. Breakfast was a delight and the staff were helpful,... More

Was this review helpful? Yes
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear Guest, thank you very much for your positive feedback. I am glad to hear that you enjoyed your stay inSIDE. We are looking forward to welcoming you soon! Best regards Alexander Schreiter General Mananger More

Salt Lake City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

If you head to Germany for old fashioned charm or rustic ambiance, this is not the place, but if you like modern architecture and design, it is hard to beat Side in Hamburg. They call themselves a 5-star hotel in design and I would agree. I love modern design and so I loved every minute I spent here…well almost every... More

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Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear guest, thank you for your fantastic feedback. We are happy to hear, that you had a pleasant stay inSIDE. We are looking forward to welcoming you soon. Best regards from Hamburg Alexander Schreiter General Manager. More

Zurich, Switzerland
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed June 13, 2014

Very friendly and helpful staff! Centrally situated - Hamburg can be explored without need of public transportation or taxi. Good for meetings and conferences. Great choice at the breakfast buffet - unfortunately the restaurant it furnished to narrrow.

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Alexander_Schreiter, Manager at SIDE Hotel, responded to this review
Google Translation

Lieber Gast, vielen Dank für Ihr ehrliches Feedback. Wir nehmen uns einzelne Kritikpunkte sehr zu Herzen und werden an den... More

Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 7, 2014

As a world traveling business couple, we've seen much better 5 star hotels. This one is quite average and sometime you have the feeling that the 5 star rating is not really justified. The rooms are standard and nothing special and rather unpractical. The toilet seat is a joke and feels unhygienic because of the used wood. During the second... More

Was this review helpful? Yes 1
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear guest, thank you for your honest feedback. We regret to hear that the above mentioned issues influenced your stay negatively. We are also sorry that you did not like the style of our hotel. Hope to welcoming you soon to convince you of the SIDE Hotel. Best regards Alexander Schreiter General Manager More

Hengelo, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2014 via mobile

Lovely hotel, good location. Loved the rain shower but it splashed the entire bathroom every time we used it. Loved the swimming pool area, but it was dangerously slippery, saw some people fall down, and almost fell down myself.

Was this review helpful? Yes 2
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear guest, thank you for your honest feedback. We take your points of criticism seriously and try to improve our services continously. Hope to welcoming you soon! Best regards Alexander Schreiter General Manager More

istanbul
2 reviews
2 of 5 stars Reviewed May 28, 2014 via mobile

I stayed at hotel for business purposes. at my first night i put the air condition at max and slept. when i woke up i realized that room is still cold. during day I started dizy and felling sick. I missed the evening meeting and came back to hotrl early. At reception I told them to increase it, and got... More

Was this review helpful? Yes
Alexander_Schreiter, Manager at SIDE Hotel, responded to this review

Dear guest, thank you for your honest feedback. I am sorry to hear that the above mentioned issue made your stay not a memorable one at SIDE Hotel. Please contact me directly (a.schreiter@side-hamburg.de) to inform me about the matter. Best regards Alexander Schreiter General Manager More

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Additional Information about SIDE Hotel

Address: Drehbahn 49, 20354 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SIDE Hotel 5*
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Also Known As:
Side Hotel Hamburg
Side Hamburg

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Spa Hotel in Hamburg #18 Business Hotel in Hamburg #22 Romantic Hotel in Hamburg #26 Luxury Hotel in Hamburg #30 Family Hotel in Hamburg
Hotel Class
Number of rooms
178

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