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SIDE Hotel

5.0 of 5 Drehbahn 49, 20354 Hamburg, Germany
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Certificate of Excellence 2014
SIDE Hotel
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SIDE Hotel
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671 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
  • All months
    (671)
  • Mar-May only
    (155)
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    (207)
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    (168)
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    (141)
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Senior Contributor
29 reviews 29 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is well situated in the heart of Hamburg close to the shopping area and lake. There is a modern feel to the whole hotel, although some of the furnishings have seen better days. The bar in the hotel is well stocked and the barmaid certainly knew how to mix drinks although lacked some personality ..... To be fair... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for a weekend trip to Hamburg and booked this hotel as this was close to the center of Hamburg and from the looks it seemed like a nice hotel. Service was really excellent, we speak a bit of German, but the staff had no problem in speaking English. Rooms were excellent and clean. What we also liked was... More 

Was this review helpful? Yes
Alex O, Manager at SIDE Hotel, responded to this review

Dear Edwin P, I am very happy that you chose to stay with us when you were in Hamburg and that you enjoyed your stay with us. Thank you for the fact that you took the time to share your feedback publicly. If there is ever anything I can personally do for you, don't hesitate to get in touch. Looking... More 

Aarhus, Denmark
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its the second time I stayed in this hotel, it really nice, perfect breakfast, and an amazing steak-restaurant for dinner. Nice spa in the basement. Helpful and smiley staff, all together a pleasent stay.

Was this review helpful? Yes
Alex O, General Manager at SIDE Hotel, responded to this review

Dear MartinTDenmark, Thank you so much for your generous review and kind feedback. I am delighted to read that we are able to create such a special and memorable experience for you. It gives me great pleasure to read that you enjoyed the staff interactions, our breakfast as well as your experience in our Steak Restaurant, The [m]eatery. Your loyalty... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I recently stayed her on a business trip to Hamburg for 2 nights. The hotel is very well presented, the staff very helpful and dedicated to providing a great service. I didn't eat in the hotel, but the restaurant menu looked very good also. The rooms are well presented and designed, although the in room WiFi speed wasn't great. The... More 

Was this review helpful? Yes
Alex O, General Manager at SIDE Hotel, responded to this review

Dear d_m_ldn_769, We are happy to read about your recent visit with us. Thank you very much for your kind review. As you mentioned, you very much enjoyed your business trip to Hamburg and our Spa was able to give you some time to relax after a day of hard work. Our Wireless Internet has been improved since your recent... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The SIDE hotel in Hamburg is very good and is in a great location. The rooms are spacious. Importantly, they have a comfy bed with very nice linen and pillows and a good shower. The bar and restaurant are very good. The bartenders know what they are doing and the restaurants serves really good food, verging on the gourmet. The... More 

Was this review helpful? Yes
Alex O, Manager at SIDE Hotel, responded to this review

Dear Mario H, Thank you for sharing your review of SIDE Hotel. And thank you for choosing to stay with us when you were in Hamburg. I'm happy that our services and staff were able to make it such a memorable occasion for you. I hope we will have the privilege of welcoming you back on your next visit to... More 

London, United Kingdom
Top Contributor
66 reviews 66 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very modern designed hotel (well by German designer standards that is)..huge pink toilet for the ladies & huge all blue toilet for the guys..kinda dated IMO, Fairly small sized rooms (6m x 3.5m) bath & shower all combined..crazy square toilet that has to be eastern european 'modern' design, 80's Japanese or similar, our internet didn't work in the room... More 

Was this review helpful? Yes
Alex O, Manager at SIDE Hotel, responded to this review

Hi TigerandScruffy, Thank you for sharing your review of SIDE Hotel. I am thrilled that you chose to stay with us when you were in town. I wanted to respond to tell you personally that I am very sorry you had some issues during your stay. We recently improved our wifi connection to ensure unlimited high speed surfing. In fact... More 

Geneva, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

It was wonderful to have stayed there for 2 nights. Great location, good service. My sister came to join me and there were no extra charges and instead we had an extra bed. I enjoyed my hamburger at the restaurant. (the plates are also modern). If you are a party person, the bar downstairs plays nice disco music with romantic... More 

Was this review helpful? Yes
Alex O, General Manager at SIDE Hotel, responded to this review

Dear JudithKessi, Thank you so much for your feedback regarding your most recent stay at SIDE Hamburg. I am thrilled to read that you enjoyed your stay and uncomplicated service we provided to you and your sister. It is a pleasure to read that you also enjoyed your restaurant experience. Please accept my apology for the dissatisfying internet service during... More 

UK
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok hotel in a good central location with great design throughout. Large room and free, albeit slow WIFI in room. Good breakfast selection and nice friendly staff. I would stay here again. Good for business trips.

Was this review helpful? Yes
Alex O, Manager at SIDE Hotel, responded to this review

Dear BigBumpaGirl, Thank you for sharing your positive review of SIDE. I am honored that you chose to stay with us when you were in Hamburg. We pride ourselves on making our guests feel like this is a place they can comfortably return to when they are visiting Hamburg. I look forward to welcoming you again in the future. Best... More 

Belgrade
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Minimalistic and clean. Quiet, business area with great shopping and restaurant nearby. Enjoyed Nespresso coffee in the room. Wi-Fi can be slow at busy late eve hours. Spa peaceful and relaxing, hot tub is not hot at all (water is same as pool temperature). Bar is also nice. Service is excellent, looking forward returning.

Was this review helpful? Yes
Alex O, Manager at SIDE Hotel, responded to this review

Dear TravelKat22, Thank you for sharing your positive review of SIDE Hotel. I'm so happy that you chose to stay with us when you were in Hamburg. We strive every day to help our guests create great memories. I'm so happy that we were able to do that for you. Looking forward to your next stay. Best regards from sunny... More 

atrhens gr
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel Modern rooms but shows his age great location and nice terrace on top.where we had watch the world cup Very impressive reception but the Wi-Fi had some problems and several times had to get in and in.

Was this review helpful? Yes
Alex O, Manager at SIDE Hotel, responded to this review

Dear Jole, Thank you so much for taking the time to review your recent stay. We are delighted that our location and accommodations were to your liking. I regret that our wifi connection did not live up to your expectations. We strive to make every guest's stay unforgettable and clearly we fell short of this goal. We hope to have... More 

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Additional Information about SIDE Hotel

Address: Drehbahn 49, 20354 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SIDE Hotel 5*
Number of rooms: 178
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Also Known As:
Side Hotel Hamburg
Side Hamburg
Hotel Style:
#17 Spa Hotel in Hamburg
#24 Family Hotel in Hamburg
#27 Romantic Hotel in Hamburg
#31 Business Hotel in Hamburg
#38 Luxury Hotel in Hamburg

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