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All 318 Hamburg hotels

BEST WESTERN Raphael Hotel Altona

3.5 of 5 Hotel   |   President Krahn Strasse 13, 22765 Hamburg, Germany
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Ranked #152 of 318 hotels in Hamburg
A recent review
4 of 5 stars Reviewed February 19, 2014
Agnès L Hoofddorp, The Netherlands
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182 people have reviewed this hotel

Traveler rating
    39
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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  • Swedish first
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English first
Hoofddorp, The Netherlands
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 19, 2014

Stayed one night (as a stopover) in the Best Western Raphael Hotel Atona. We had a very pleasant and comfortable spacious room, although the setting was a bit 80s, but very clean with all the necessities in the room including slippers. Friendly staff who responded quickly to our request of changing room from a smoking room to a non-smoking one.... More

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Manchester, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 28, 2013

I've stayed in a few hotels in various German cties with work, and they are often a much lower standard than the UK. The room at the best western looked promising and looked as though it had been recently decorated. However the room was 29.5oC (85F) and there was no air conditioining. The fan was rubbish and very old. I... More

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Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed May 21, 2013

The hotel is conveniently close to Altona station, even with a lot of luggage. The hotel staff was courteous and the rooms were small but cozy. The showers were clean and the beds were very comfortable. Hi-speed wifi was available at all times. My only negative was that they provided two queen beds in a quadruple room which might be... More

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Liverpool, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2012

We stayed here for 3 nights on the 5th July, for the rate we paid we were delighted, very nice hotel, right across from Altona train station and a 15 min walk to the Reeperbahn. Beds were comfortable, showers and washing facilties were very good, and a good selection of channels on the TV. My only negatives are that the... More

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Top Contributor
85 reviews 85 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 31, 2012

I picked this one because it was a best western and close to Altona station. The room was clean and up to the standard but extremely small. the TV was put close to the ceiling so unless laying on the bed you couldn't actually see it. the bed was comfortable. the two low pillows combined made for a decent mid-height... More

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Rijswijk, Zuid-Holland, Netherlands
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2012

One staff member was friendly, the rest was clueless. Had to complain about the internet several times as it was completely rubbish, yet the staff had no idea how to do anything about it so there I was without internet all week pretty much (in the evenings). Location is nice, rooms are ok...not much else to say about it. If... More

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York, UK
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2011

Stayed with my daughter in this hotel in February this year. Although near Altona Bahnhof, we did not experience noise disturbance (perhaps triple glazing?). Our room was small but perfectly formed - fantastic use of space. The room was modern and extremely comfortable. Breakfasts were delightful.

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Toronto, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 23, 2011

Before travelling I was a little concern about this hotel, after reading other reviews. But I did not regret the decision, it was very nice and pleasant time! It is true the rooms are a little bit small but they are quite in the European standards, about cleaning: All the place was spotless!, washroom updated, looks like just renovated, comfortable... More

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Oslo, Norway
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 24, 2011

Very small room which doesnt really feels clean. Old interior , carpet and and old bath. We didnt try the breakfast since it didnt really seems to be worth the 11 euro they charged for it. on the + side it was free internet

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Towcester, United Kingdom
Top Contributor
100 reviews 100 reviews
25 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed December 15, 2008

We stayed at the hotel for 3 nights between 7th - 10th December 2008 and had a triple room. We had an enjoyable stay there, it was centrally located and offered good value for money. Rooms: They were a little snug, but nicely decorated and clean, we had a triple room so had a little extra room which was nice.... More

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Additional Information about BEST WESTERN Raphael Hotel Altona

Also Known As:
Best Western Hamburg
Hamburg Best Western
Address: President Krahn Strasse 13, 22765 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #152 of 318 hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Raphael Hotel Altona 3.5*
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