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All 316 Hamburg hotels

BEST WESTERN Raphael Hotel Altona

3.5 of 5 Hotel   |   President Krahn Strasse 13, 22765 Hamburg, Germany
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66%
Ranked #163 of 316 hotels in Hamburg
A recent review
3 of 5 stars Reviewed April 29, 2014
Christine E London, United Kingdom
  • Overview
  • Reviews (61)
  • Photos (27)
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  • Room tips (3)
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61 people have reviewed this hotel

Traveler rating
    8
    30
    18
    4
    1
See reviews for
7
23
10
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2014

Good location round he corner from Altona station. The rooms are clean and comfortable and the bathroom clean and fresh. Breakfast in the next door hotel which is not so convenient. Downside is lack of air con and it was noisy to the street, but otherwise recommended for those wanting to stay in this area.

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Hoofddorp, The Netherlands
Top Contributor
52 reviews 52 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 19, 2014

Stayed one night (as a stopover) in the Best Western Raphael Hotel Atona. We had a very pleasant and comfortable spacious room, although the setting was a bit 80s, but very clean with all the necessities in the room including slippers. Friendly staff who responded quickly to our request of changing room from a smoking room to a non-smoking one.... More

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Manchester, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 28, 2013

I've stayed in a few hotels in various German cties with work, and they are often a much lower standard than the UK. The room at the best western looked promising and looked as though it had been recently decorated. However the room was 29.5oC (85F) and there was no air conditioining. The fan was rubbish and very old. I... More

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Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed May 21, 2013

The hotel is conveniently close to Altona station, even with a lot of luggage. The hotel staff was courteous and the rooms were small but cozy. The showers were clean and the beds were very comfortable. Hi-speed wifi was available at all times. My only negative was that they provided two queen beds in a quadruple room which might be... More

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Liverpool, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2012

We stayed here for 3 nights on the 5th July, for the rate we paid we were delighted, very nice hotel, right across from Altona train station and a 15 min walk to the Reeperbahn. Beds were comfortable, showers and washing facilties were very good, and a good selection of channels on the TV. My only negatives are that the... More

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Top Contributor
85 reviews 85 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 31, 2012

I picked this one because it was a best western and close to Altona station. The room was clean and up to the standard but extremely small. the TV was put close to the ceiling so unless laying on the bed you couldn't actually see it. the bed was comfortable. the two low pillows combined made for a decent mid-height... More

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Rijswijk, Zuid-Holland, Netherlands
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 20, 2012

One staff member was friendly, the rest was clueless. Had to complain about the internet several times as it was completely rubbish, yet the staff had no idea how to do anything about it so there I was without internet all week pretty much (in the evenings). Location is nice, rooms are ok...not much else to say about it. If... More

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York, UK
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2011

Stayed with my daughter in this hotel in February this year. Although near Altona Bahnhof, we did not experience noise disturbance (perhaps triple glazing?). Our room was small but perfectly formed - fantastic use of space. The room was modern and extremely comfortable. Breakfasts were delightful.

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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 23, 2011

Before travelling I was a little concern about this hotel, after reading other reviews. But I did not regret the decision, it was very nice and pleasant time! It is true the rooms are a little bit small but they are quite in the European standards, about cleaning: All the place was spotless!, washroom updated, looks like just renovated, comfortable... More

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Oslo, Norway
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 24, 2011

Very small room which doesnt really feels clean. Old interior , carpet and and old bath. We didnt try the breakfast since it didnt really seems to be worth the 11 euro they charged for it. on the + side it was free internet

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Additional Information about BEST WESTERN Raphael Hotel Altona

Address: President Krahn Strasse 13, 22765 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Raphael Hotel Altona 3.5*
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Also Known As:
Best Western Hamburg
Hamburg Best Western

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Class
Number of rooms
40

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