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Generator Hostel Hamburg

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Steintorplatz 3, 20099 Hamburg, Germany
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20% off Paris or London
Best prices for: 1 room 1 guest
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Generator Hostel Hamburg
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Generator Hostel Hamburg
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589 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Switzerland
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Generator twice (2013 and 2015). First thing to say: the location is just perfect. It's litteraly facing the main train station, and you can go everywhere walking (the Rathaus is ~15mn away, and the Kunsthalle, for art aficionados, just 5mn away). The rooms are cleans although I'm not sure how often the cleaning ladies come in... More 

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Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Very close to central Hamburg and all the attractions and amenities, close to U-Bahn station as well, restaurants and pubs close by. We had a shared dormitory - unfortunately the people we were sharing with were two British soldiers and their females. They had a crate of lager in the dorm, and were very loud and noisy, and returned to...ahem...share... More 

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for the review. I really regret that your stay was not as expected due to the incident in your room. Even we have rarely influence on the happenings in the dorms I will still see internally, how we can improve the experperience of our guest. I would be happy if you will still return to Generator on your... More 

Istanbul, Turkey
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hostel is a huge investment. Conditions were great, location was great. I can assess the bathroom situation as an engineering mistake, however there are bathrooms on the floor, so no problem. Check the photos of the hostel, there are also 360 degree views.

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for the great review and also for your help by giving us your valuable feedback. I am really happy that we were able to convince you of Generator. Whenever travelling next Generator will be happy to be your host again. Regards, Sven Heberling Assistant General Manager More 

edinburgh
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hostel is extremely close to the train station which was perfect for us as we were only stopping over between trains. The bunks were comfortable, however the lights and plugs on the bunks did not work which as very inconvenient. We also had issues with our key cards opening the doors. The staff were friendly and the hostel had... More 

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thank you for your review. I am glad that our location was to your convenience. Sorry for the issue with the light and socket. We have fixed that and it has been taken into the daily checklist of our Housekeeping to check that. Hope you will chose Generator also on your future travels. Sven Heberling Assistant General Manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hostel's aren't somewhere that I look forward to staying in, but this place is excellent. It's cheap, the rooms and bathrooms are clean, there's a bar downstairs, there's free wifi and the staff are friendly. It is well located for the centre of Hamburg and it's easy to get a train as the station is just outside. I cannot fault... More 

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks a lot for the nice feedback. Good to see that are fully in line with your expectations. Generator will always be happy to be your home away from home. Regards, Sven Heberling Assistant General Manager More 

Santa Cruz, California
1 review
5 of 5 stars Reviewed 1 week ago

WHEELCHAIR FRIENDLY!! Probably my favorite hostel in Europe. Staff is great (Ruken & Debora= thumbs up), close to train station and other transportation and shopping. I'm def staying here again. -BlackLight Dave

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, WOW, what a fantastic review. Thanks a lot for your nice comments, especcially about the teammember. We look forward to see you soon again in Hamburg. All the best for your travels Sven Heberling Assistant General Manager More 

Winterthur, Switzerland
1 review
2 of 5 stars Reviewed 1 week ago

During my one night stay at the Generator, I tried getting some sleep in an 8-people room. Unfortunately the other seven people entered the room various times during the night and whenever they did it got extremely loud! They clearly noted someone was sleeping in the room, still they did not care. Therefore I think paying over 50 Euros for... More 

Review collected in partnership with this hotel

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for letting us know about your experiences from your recent visit. I really regret the disturbance. Unfortunately that is something we hardly can influence. We have every night a security guard who tries to keep the noiselevel down. We will intensify the walks on the floors. I am very glad that the team from us were still leaving... More 

Stuttgart, Germany
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Next to the main station, this place is a good option in Hamburg... Rooms are modern, clean and comfortable. The place offers lots of common spaces (including an external terrace) and is a great place to meet other people!

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Many thanks for letting us know about your recent stay. I am very happy that Generator was able to leave such a good impression. We will be there for you whenever you will be travelling next. Cheers, Sven Heberling Assistant General Manager More 

Melbourne
1 review
5 of 5 stars Reviewed 1 week ago

Staff were so helpful and location was Fantastic as soon as u get off the train. Very clean and comfortable. Everything is close by, would stay again if I ever come over to Europe. Almost like a hotel.

Review collected in partnership with this hotel

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GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Many Thanks for sharing your impressions. I am really happy that they were so positiv. Generator is about to open many new properties. Who knows? Maybe we will be closer soon. But in the meanwhile you are always welcome at Generator on your journeys to Europe. All the best for your travels, Sven Heberling Assistant General Manager More 

Aalborg, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great location, clean and comfortable rooms, cool lounge and great sevice. I walking distance of almost everything and only a couple of stops with train from reeperbahn and harbour. Would recommend to friends

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks a lot for the nice review and for the recommendation. You and your friends are always welcome at Hamburg. Regards, Sven Heberling Assistant General Manager More 

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