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Generator Hostel Hamburg

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Steintorplatz 3, 20099 Hamburg, Germany
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20% off Paris or London
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Generator Hostel Hamburg
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613 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (613)
  • Mar-May only
    (161)
  • Jun-Aug only
    (176)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (133)
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Perth, Australia
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW

This hostel is very modern and clean with good additions like a nice bar and lounge area. The location is great, right next to the central station which made it very easy to get around. The biggest let-down was the poor service from staff, they were all cold and abrupt and this brought down the atmosphere of the hostel.

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for sharing your impressions with us. I really regret that you had such an experience with the team. We will analyses what was going on and bring back the Generator Spirit. Promise! Hope you will visit Generator on another occassion. You are always welcome. Regards, Sven Heberling Assistant General Manager More 

Huntington Beach, California
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a big hostel, with a big lobby and social area. The staff were not very friendly but they answered all my questions. They offer lockers that was very useful because I arrived early in the morning and check in is at 2 p.m. The location is excelent, in front of the train station and a couple of blocks... More 

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thank you for sharing your impressions with us. I really regret that the team was not able to convince you during your recent stay. We will pick up internally your comment and work on that. Hope you will chose Generator also for future stays. Sven Heberling Assistant General Manager More 

London, United Kingdom
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Greatly located two mins away from the main train station, this hostel is modern and clean. I particularly appreciated USB charging sockets on each bed. Only drawback is that bathrooms in each room are very small - shower is separate from WC and wash basins are so small that it's impossible to brush your teeth - however there are some... More 

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, many thanks for the nice review. Good to see that in general we were able to convince you of Generator. All the best for your travels, Sven Heberling Assistant General Manager More 

Ascot, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The hostel was in an extremely convenient location, literally a stone's throw away from the Hauptbahnhof (main station). Everything was perfectly clean, well looked after and the interior was extremely cool. The bunk beds had USB slots and plug sockets built in which was a great touch. The lockers under the bed were massive and did the job perfectly. The... More 

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for sharing your impressions with us. Good to see that you had a good time and enjoyed Generator. Whenever travelling next, just look for Generator again. We are at many exciting destinations. Regards, Sven Heberling Assistant General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent facilities and probably the bargain of the century. The location is excellent and the rooms were soundproofed. The bar was good and well priced with plenty of choice. Try the local bottled beer,Astra, is cheap and pretty good. I wouldn't hesitate recommending this to friends

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for the feedback. Good to see that we were able to impress you to a point that you can recommend us. It would be great to see or your friends soon in Hamburg (again). In the meanwhile all the best for your travels, Sven Heberling Assistant General Manager More 

Colorado Springs, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I started my rail journey at Generator and was excited to return for my last night of travel. The beds are clean and comfortable, the showers are hot. The rooms are kept very clean and fresh. The lounge has a wonderful atmosphere and the staff is so friendly and helpful. This place may not see like the savvy backpackers best... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, That's a great Review. Thank you! That you are coming back, is the greatest compliment. See you soon. Sven Heberling Assistant General Manager More 

Manchester
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in the generator with 11 friends for a stag do, the location was great, easy to reach from the airport on one direct train. Rooms were tidy and facilities were great!! Would highly recommend.

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks a lot for the great review. We are looking forward to your next visit. Regards, Sven Heberling Assistant General Manager More 

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 1 week ago

i really disappointed with the hostel since the staff was really rude. I have to wait for almost 2 hours until 4 pm just to check in to my room. The staff doesn't even apologies for their mistake and the way they talk was very harsh. Please change the staff at reception as they give the first impression to the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thank you for giving us your feedback of your recent visit. I really regret the incidents you are mentioning. Please be assured that we are taking the necessary actions to prevent other guests of making the same experience. As we are unable to turn back the clock and make things unhappen I hope you will give us another chance... More 

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 1 week ago

Nice and clean, both rooms and shared areas. Very friendly and helpful staff. Soundproof doors to rooms, so no noise at night. (Not just for young people) Great location by south entrance of Hauptbahnhof.

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for giving us your feedback of your recent stay. Full points in all categories is great. Generator will always be there for you, when you need a good sleep or want to meet some exciting people. All the best for your travels, Sven Heberling Assistant General Manager More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly staff, good location and great atmosphere all round. One of the best hostels I have stayed at for the whole duration of my travels. The rooms are big and extremely clean and there are heaps of facilities to use.

Was this review helpful? Yes
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for the fantastic compliments. We try to keep up. Hope to see you again on your next trip. Sven Heberling Assistant General Manager More 

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