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All 316 Hamburg hotels

Scandic Hamburg Emporio

4.0 of 5 Hotel   |   Dammtorwall 19, 20355 Hamburg, Germany
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87%
Ranked #21 of 316 hotels in Hamburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Insertnamehereuserid Brisbane, Australia
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274 people have reviewed this hotel

Traveler rating
    128
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Swedish first
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English first
Brisbane, Australia
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very new hotel and the room felt fresh and light and spacious. The reception staff were very helpful. Close to a train which was great and a short walk to a shopping area with some great restaurants. Some nice little bakeries nearby. Nice bar/lounge area. I would definitely stay there again. Good for families, mature travellers and... More

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Vantaa, Finland
Top Contributor
79 reviews 79 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have used the Scandic hotels chain a lot before on business, and picked this hotel for a two-nighter in Hamburg just because I know that Scandic's hotels are mostly very new and clean and everything works. In other words didn't bother to scout long time for some random hotel but picked something I was familiar with, especially when their... More

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Jyväskylä, Finland
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Best thing in Scandic chain is that you usually know what you will get. There are some next-to-motorway Scandic hotels in Scandinavia. After visiting some of them, this upscale hotel in the heart of Hamburg exceeded my expectations. Clean and cozy atmosphere with nice surfaces: tile and wood, not wall-to-wall carpeting. Large, spacious rooms with large windows. Noticed that there... More

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Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest, thank you very much for the great feedback. We are very happy to hear, that teh Scandic Hamburg EMporio exceeded your expectations. Thank you for the nice feedback about the style and location of the hotel and your recommendation. We are sorry that the air conditioning did not fit your expectations. Since we had the hottest days... More

Helsingborg, Sverige
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my family stayed here for 2 nights during a mini vacation this July. We have stayed at other hotels in this excellent city and Scandic Emporio is the best so far. Why? - Professional service - Polite staff - Clean, modern and proper rooms - Excellent garage for our car with elevator - The continental breakfast met my... More

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Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest, thank you very much for your review. We are very happy that you enjoyed the stay with your family here and that we are the best hotel in Hamburg for you so far. Thanks aswell for the great review about our freindly and polite staff. We hope to welcome you back soon. With kind regards, Tobias Albert... More

Campbell River, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here on a business trip, good service and great breakfast! Rooms were tidy and clean, nice modern outlook and good bar and restaurant. Not too far from the city center and close to a park, ideal for running.

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Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest! Thank you very much for your feedback. We are happy to hear that you enjoyed your stay here and liked our location and running oppotunities. Did you know about our running trips with guests Monday and Wednesday evenings? We hope to welcome you again soon. With kind regards, Tobias Albert Director of Sales & Marketing More

Oslo
Top Contributor
50 reviews 50 reviews
32 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Scandic Emporio is a modern scandiavian styled hotel. I really like it, simple and clean. The parking cellar was full, but the receptionist guided us to a public parking close to the hotel. Our room was nice and clean. Windows from wall to ceiling, looks great. They have decent training facilities and a large sauna. Both the bar, outside lounge... More

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Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest, thank you very much for the great review. It is great to hear that you enjoyed your stay at the Scandic Hamburg Emporio and also we are very thankful for your understanding when it comes to the main breakfast times. We look forward to welcome you again, nice to hear that you would definitaly stay here again.... More

Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I like Scandic Hotels. But then, I like Scandinavia. Not cheap but that's not a complaint. Nice spacious rooms, good bar and restaurant and secure car park. A bit corporate but with style. Breakfast has always been free when I've stayed at Scandics in Scandinavia but seemingly not so in Germany - €20 each.

Was this review helpful? Yes
Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest, thank you very much for your review. It is great to hear that you had a nice experience and liked the hotel and its design very much, which is of course in a Scandinavian style, enhanced with the design theme of water. Yes there is a difference with the breakfast in Germany, the rates in our hotel... More

Trieste, Italy
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is really a nice hotel, new and modern with rooms very comfortable . The room was very clean. For the breakfast there is a large choice of food and the quality is quite good. The location is close to the city center and very comfortable for runners,it is nice to run in the area of lake that it is... More

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Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest, thank you very much for your review. It is great to hear that you had a nice experience and liked the clean and comfortable rooms as well as the breakfast quality and selection. We take it that you did use our perfect location to go running, did you know that we also offer a guided running tour... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a very pleasant 3 night stay at this beautiful hotel. Staff is very helpful and friendly. Rooms are specious, bright and clean. Beds are very comfy. Location is great to explore the city, even on foot. All main attractions are 5-15min walks away. And the underground station is only 2min away or 5-10 if you walk down to jungfernstieg... More

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Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest, thank you very much for your feedback. We are very happy that you enjoyed your stay at our hotel and liked Swedish design. Did you notice our design theme water, which you can find in small details throughout the hotel? We hope to welcome you again, the next time you explore Hamburg. With kind regards, Tobias Albert... More

Helsinki, Finland
1 review
2 of 5 stars Reviewed June 5, 2014

On the positive side, hotel has good location and stylish architecture. My room (superior class) was spacious and had visually appealing interior design. First impression upon arrival was very positive. On the negative side, they seem to be seriously understaffed or just don't care about the quality of their service: - There were constant problems with the wlan. Reception gave... More

Was this review helpful? Yes
Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review

Hej dear guest, thank you for your feedback about your stay at our hotel. We are very sorry that you experienced poor service that you described. We would like to make clear, that this is not our standard and that we were very surprised about the incidents that you stated. Usually we get very good ratings especially about the service.... More

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Additional Information about Scandic Hamburg Emporio

Address: Dammtorwall 19, 20355 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Hamburg Emporio 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#10 Family Hotel in Hamburg #14 Romantic Hotel in Hamburg #16 Business Hotel in Hamburg #18 Luxury Hotel in Hamburg
Hotel Class
Official Description (provided by the hotel)
The Scandinavian hotel operator Scandic opened a 325-room hotel on 1 September 2012 in one of the best city locations: the newly opened Emporio complex on the Gänsemarkt. As a pioneer in the areas of environmental protection and sustainability, using trend-setting design and Jamie Oliver's food and beverage concept for conference guests, the Scandic Hamburg Emporio will bring a fresh breeze to Hamburg's hotel business. ... more   less 
Number of rooms
325

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