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All 317 Hamburg hotels

Courtyard by Marriott Hamburg Airport

4.5 of 5 Hotel   |   Flughafenstrasse 47, 22415 Hamburg, Germany
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81%
Ranked #73 of 317 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Cheong C The Netherlands
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218 reviews from our community

Traveler rating
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    115
    27
    10
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

hotel looks very charming and cosy from outside and inside, great location good room with very extensive good breakfast. good facilities and great complimentary shuttle to the airport. will stay again, good value

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gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Cheong C., thank you very much for taking your time to share a review on tripadvisor.com. I appreciate your feedback and thank you for your kind words. We will be more than happy to serve you again in the future whenever your travels have you come to Hamburg. Have a great time and see you soon. Kind regards Mr... More

logan, ut
Top Contributor
110 reviews 110 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was very disappointed with my stay at this hotel. After having to book two rooms to accommodate two adults and two children, I was told that no adjoining rooms were available. My only option was to pay for an upgrade so that we could have a suite that adjoined a standard room. The "suite" smelled of pets but we... More

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gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Mrs H., I appreciate your taking the time to share your impressions on your stay at our hotel. We have been writing back and forth during the last couple of weeks and I was quite happy that we could close this issue only yesterday. However, this is regrettably the first time I object to a customer review. The mentioned... More

Copenhagen, Denmark
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Hamburg on business and stayed here one night. Easy to get to from the Airport. Walk 5 minutes or call the shuttle bus. Nice and clean rooms and no fly noise unless you open the windows. Since the hotel is only 2 floors it feels more cosy and the bar and restaurant is very nice with a good atmosphere... More

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gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Johan, thank you very much for taking your time to share your experience on this platform. I'm delighted that you had an enjoyable stay with us. We cater to the needs of business travellers as well as to guests that like to explore Hamburg with its many attractions (e.g. various musicals, Elbe Philharmonic Hall, Reeperbahn....). We will be more... More

Jacksonville
Top Contributor
114 reviews 114 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As soon as you enter you forget being so close to the airport - this is a great little hotel, which offers a warm welcome. Checking in service excellent, we were upgraded, which, of course, always enhances your stay and we thoroughly enjoyed the experience. Breakfast buffet was excellent and the restaurant offered superb cuisine for your lunch or evening... More

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gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Gudrun R, thank you very much for taking your time to share your review with future guests. I'm very delighted to read that you had an enjoyable stay at our property. Thank you also for your kind words on our staff; I will make sure they will be recognised for their great work and their ongoing effort to ensure... More

Alberta, Canada
Top Contributor
556 reviews 556 reviews
116 hotel reviews
280 helpful votes 280 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the very first review of a property I have not visited, but with which I have had extensive dealings. We booked four nights at this hotel, at the prepaid rate, some months ago, as part of a tour of northern Germany. Alas, my wife suddenly experienced a medical condition that prevented us leaving. As a very loyal member... More

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gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Dr A., what can I say? I feel very honoured by your kind words and I thank you for your continous patronage of Marriott hotels. I wish you and your wife all the best and I'm looking forward to welcoming you both at our hotel in the near future. Sincerely yours Mr Gerrit Söhn Director of Front Office Courtyard... More

New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 30, 2014

The location is good for a quick overnight for a early flight. The shuttle to and from the airport was very good. The check-in staff must have been trained by the former DDR (GDR) public relations team. We could not have felt less welcomed. This was especially disappointing since we usually stay at Marriotts and are usually exceptionally pleased. A... More

Was this review helpful? Yes 2
gsoeh, Leiter Front Office at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Billy T., thank you for taking your time to share your valuable feedback with us and future guests. I'm really sorry to learn that your visit didn't exceed your expectations. We take great pride in ensuring our guests satisfaction and I apologise that my front desk staff didn't make you feel welcome. This is clearly not our intentention and... More

Hi Hat, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 20, 2014

Was a clean and really super hotel will stay again and friendly staff and good service and clean pool and workout area and also have breakfast and dinner will be back close to all shops and mall and great restaurants and easy to find and really quiet family loved it a lot

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gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear rcandfc, thank you so much for taking your time to review your stay at our property. I'm reall happy to read that you enjoyed your stay and I thank you for your patronage. I will be more than happy to share your kind words with our staff. I'm looking forward to welcoming you back at our hotel. Have a... More

Upland, California
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

I had a lot of trouble finding the hotel shuttle from the airport, which was largely due to the airport people being unwilling to help me. They kept claiming that they were calling but getting no answer and kept telling me just to wait outside (not specifically where outside) and a shuttle might come. That was very frustrating but likely... More

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gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear GrnBfly, I thank you for taking your time to share your review on this page. I'm happy that you enjoyed your stay at our hotel although it was a bit challenging how to get to the hotel. I'm really sorry for this experience. Just a quick note on our airport shuttle: You can either order the shuttle in advance... More

Nairobi, Kenya
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 19, 2014

Frankly I was not looking forward to staying in an airport hotel - my attitude no doubt influenced by less than average experiences at Heathrow, Paris and others. But the Courtyard, apart from being close to the airport, shares none of the usual characteristics of an airport hotel. Check in was efficient and friendly, rooms good, but the restaurant was... More

Was this review helpful? Yes
gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear rswooding, thank you so much for taking your time to review your stay at our hotel. We are very delighted that you had an enjoyable stay with us and that we were able to exceed your expectations. What more can we ask for? We take great pride in ensuring our guests' satisfaction and I will be more than happy... More

Tel Aviv
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

Very comfortable and friendly hotel. Willing to help staff. Great breakfast and bar. The only cons is that you can't rely on ordering a shuttle from the airport in advance. They will not pick you up. Just call the hotel when arriving to the airport and they will send a shuttle.

Was this review helpful? Yes
gsoeh, Front Office Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear TLVAdvisor, thank you very much for taking your time to review your stay at our property. We are delighted that you enjoyed staying with us. Thank you also on your kind words regarding our staff; I will happily forward it to them. As fas as our experience goes it works best when guests call hotel as soon as they... More

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Additional Information about Courtyard by Marriott Hamburg Airport

Address: Flughafenstrasse 47, 22415 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Courtyard by Marriott Hamburg Airport 4.5*
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Also Known As:
Courtyard By Marriott Hamburg Airport Hotel Hamburg
Courtyard Hamburg Airport
Marriott Hamburg
Hamburg Courtyard
Hamburg Marriott

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