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Courtyard by Marriott Hamburg Airport

#70 of 317 Hotels in Hamburg
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Flughafenstrasse 47, 22415 Hamburg, Germany
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Courtyard by Marriott Hamburg Airport
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264 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire, UK
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel on a number of occasions but this was the 1st time with my family (wife and 18 year old son). I have always found this hotel in the Marriott group to be well worth the money despite its distance from the city centre (7 miles or 20 minutes by train). As a Marriott member,... More 

Was this review helpful? Yes
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Mr P., thank you so much for your wonderful review and your kind words. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Largo, Florida
Level Contributor
164 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We flew in and were met at the airport by the hotel shuttle. They were extremely efficient and helpful. The hotel was almost quaint. The lobby, etc. is very nice. The people are very helpful. The rooms are good and moderate size. Very clean and well organized. A 10 minute walk to the U and it is a 15-20 minute... More 

Was this review helpful? Yes
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear onemichael, thank you very much for taking your time to share your feedback. I'm happy to learn that you had a great with us and I appreciate you recommending our hotel. Have a great time and see you soon again in Hamburg! Sincerely, Mr Gerrit Söhn Director of Front Office Courtyard by Marriott Hamburg Airport More 

Copenhagen, Denmark
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good and cozy hotel situated nicely close to the airport but with no major noise. I was surprised to see that as a Marriott gold member I had to pay for the breakfast. Thats not the usual set up.

Was this review helpful? Yes
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear johan M, thank you for taking your time to share your feedback on tripadvisor.com. We appreciate your feedback and are delighted to hear that you had a great stay. Just a quick note on Marriott Rewards Elite Benefits: Complimentary breakfast is not an Elite Benefit (neither for Gold nor for Platinum) under the Marriott Rewards terms and conditions in... More 

Hartley Wintney, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Used the hotel for a 2 night stay as i was in Hamburg for a business trip and the site i was visiting was based at the airport. I was told this Hotel is 30 mins Taxi to the centre of Hamburg and a train to the centre is a 3 min walk from the hotel. The Hotel was very... More 

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gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear mikev3153, thank you for sharing your experience at our hotel with future guests on tripadvisor.com As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!... More 

Dubai, United Arab Emirates
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff are friendly and extremely helpful - at all customer touch points. I found the hotel to be modern with an old world charm. The breakfast and lunch quality was good (I did not have dinner at the hotel). Airport is extremely close to the airport and has a shuttle service.

Was this review helpful? Yes
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear deepakbiswas, thank you for sharing your experience at the Courtyard Hamburg Airport on tripadvisor.com. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon! Sincerely... More 

London, United Kingdom
Level Contributor
134 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am giving this 4 stars for the excellent airport location and taking into account it is a Courtyard, the lower grade of Marriott. All was fine with the room, comfortable beds, tea and coffee tray, ironing facilities, free wifi. Breakfast was excellent though a bit pricey and not free for Marriott Gold members. TV had lots of English and... More 

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gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Liv V, thank you very much for taking your time to share your feedback with future travellers on tripadvisor.com. I'm delighted to read that you had a pleasant stay with us. I will be more than happy to share your review with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you also... More 

Dallas, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 24, 2015

This hotel is in a great location for the airport with a hotel shuttle. The restaurant is nice and the price is about what the area hotels charge.There is a bus stop across the street and the train station is a short walk from the hotel. The train takes you into the city center. The hotel sells the day pass... More 

Was this review helpful? Yes
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear John D, Thank you for sharing your experience at the Courtyard Hamburg Airport through tripadvisor.com. We appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely Mr Gerrit Söhn... More 

Reisende
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 16, 2015

Hotel is about 1 km away from the airport - so not walking distance. There is a shuttle that leaves every 30 Minutes or so. As we could not walk we ended up having to leave earlier in order to take the shuttle. Did not work out as we had it planned. Hotel is right off the main street to... More 

Was this review helpful? Yes
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear ZeldasWorld, thank you for taking the time to share your feedback regarding your stay at our porperty. As a valued guest we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, I would like to discuss... More 

tenerife
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 10, 2015

close to the airport and shuttle bus is provided - just make your way to the information desk at the airport and there is a free phone to ring for the shuttle ( which arrives within minutes) . Hotel is very clean - comfortable bed. A few eating places about a ten minute walkk, also a Lidl supermarket. Didnt try... More 

Was this review helpful? Yes
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear jollygilly, thank you very much for taking your time to share your experience on tripadvisor.com. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!... More 

CASCAIS
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 28, 2015

I found this to be a very cosy, clean hotel. Conveniently located 5 minutes from the airport, they provide a shuttle. Also very close to the train station where you can easily connect to the city. The room was comfortable and of adequate size. The sauna and pool were pleasant too.

Was this review helpful? Yes 1
gsoeh, Guest Relations Manager at Courtyard by Marriott Hamburg Airport, responded to this review

Dear Lourdinhas, Thank you for sharing your experience at the Courtyard Hamburg Airport through tripadvisor.com. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Come visit us soon again whenever your travel plans have you come to... More 

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