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Mercure Hotel Hamburg City

4.0 of 5 Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud)
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Mercure Hotel Hamburg City
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Mercure Hotel Hamburg City
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409 reviews from our community

Traveler rating
    104
    224
    62
    17
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Llandudno, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A Nice hotel with large clean rooms in a pretty good location. The Train stop was only 5 minutes walk away with connections to the whole city. The bar food was good and the staff helpful. We went for new years eve. I wasnt impressed with the city as there wasnt a lot to do and the bars where tacky.Tho... More 

Review collected in partnership with Accorhotels.com

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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a new year break with another couple. There was an issue with key cards on arrival, so the check in staff showed us to our room- there was a smell of stale smoke in the air, so I did ask if we were in non smoking rooms- we have an Accor club card, with... More 

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Berlin, Germany
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 21, 2014

Mercure Hotel has a certain standard and so does this hotel - it is all 4 star, desk in room, good bathroom, tv, minibar, good bed. It is a little out of the centre of Hamburg but has well set out rooms, a typical businessperson style bar and good staff and facilities. You won't be disappointed if you stay here,... More 

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Daniel H, Manager at Mercure Hotel Hamburg City, responded to this review

Dear Tripadvisor User, thank you for taking time to tell us about your stay. We are happy to hear, that you enjoyed your stay in our hotel. The complete team wishes you a happy new year and we are looking forward to welcome you again. Kind regards Julia Süss Guest Relation Manager More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stayed at this hotel at the beginning of December after booking almost last minute. It wasn't in the city center but we knew that. Around 15mins walk to the Christmas Markets in the center,worked out well from all the drinking and eating we did! We were put in a smoking room so the room smelt musky but after opening... More 

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Daniel H, Manager at Mercure Hotel Hamburg City, responded to this review

Dear Tripadvisor User, thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. We are glad to hear that you've experienced a nice pre-christmas time in Hamburg. Our apologies, that you were in a smoking room. Of course, you could contact us anytime and we would have made ​​our best to ensure... More 

Odense, Denmark
Top Contributor
71 reviews 71 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 17, 2014

The hotel is located in a quite uncharming place far away from restaurants, shops and bars. There is a 15 minutes walk to the main shopping street in Hamburg. The rooms are fine, quite spacy and clean. There is a parking area outside the hotel - parking fee 14 EUR. The interior of the hotel is uncharming and anonymous. Fair... More 

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Daniel H, Manager at Mercure Hotel Hamburg City, responded to this review

Dear TripAdvisor User, thank you for your comment on your stay. We are very pleased that you liked the size of our room. We would like to inform you that in addition to the outdoor spaces we also have underground parking . We would love you to visit us again. Sincerely Julia Süss Guest Relation Manager More 

Stavanger, Norway
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 30, 2014

To choose a hotel in the last minute in a totally unacquainted big city, we went for a well known alternative; anticipating Mercury/Hamburg being in the same class as most Mercury hotels; good standard, good location, comfortable rooms. It is. Booking by mobile phone when driving was somewhat unnecessary detailed and time consuming (German thoroughness?), we were not fully informed... More 

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Nijkerk, The Netherlands
Top Contributor
50 reviews 50 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 6, 2014

Although normally staying at Radisson Hotels I thought the price was too high this time and I searched for an alternative. Since I also participate in A-Club I decided for this Mercure hotel. The parking garage under the hotel is very convenient. The room has recently been redecorated and looked good. The bath has been removed and a big walk... More 

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Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

From staff and service to the rooms,every little detail, just perfect. Highly recommended, can't wait to stay here again. Only thing I might add some more lights to the room ,its a bit dim although admittedly romantic.

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Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2014

The Mecure Hotel in Hamburg City doesn't look like much from the outside. Rooms are clean and maintained. The restaurant was very good for both breakfast and dinner. It's outside the city so everything is a cab ride away. It has no health club and there's no gym near by. It has a spacious lobby and lobby bar. There is... More 

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Additional Information about Mercure Hotel Hamburg City

Address: Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud)
Location: Germany > Hamburg > Hammerbrook
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Hamburg City 4*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Despegar.com, Odigeo, TripOnline SA, ACCOR and Tingo so you can book your Mercure Hotel Hamburg City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Hamburg City
Mercure Hamburg
Hotel Style:
#40 Business Hotel in Hamburg
#50 Luxury Hotel in Hamburg
#67 Romantic Hotel in Hamburg

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