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All 316 Hamburg hotels

Mercure Hotel Hamburg City

4.0 of 5 Hotel   |   Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud) (Hammerbrook)
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Mercure Hotel Hamburg City
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Ranked #73 of 316 hotels in Hamburg
A recent review
4 of 5 stars reviewed yesterday
dgdavis1 Neston, United Kingdom
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360 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Danish first
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English first
Neston, United Kingdom
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed her on two separate business trips during May & June this year, on both occasions the hotel lived up to its 4 Star rating in respect of Staff, accommodation and facilities such as the bar, Restaraunt, spa and pool. The Restaraunt menu like many German hotels is limited but what is served is good quality in general,... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2014

Just checked in it's 23.00. After one day working a crappy taxy driver who didn't even know where this hotel is. Check in and there is only smoking room available but as sorry they give access to minibar? what the hell are you thinking I should get drunk to sleep tonight in this stinky room? Let's see what they give... More

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Sven F, Manager at Mercure Hotel Hamburg City, responded to this review

Dear TripAdvisor user, thanks for your time to evaluate the check in situation at our hotel. Unfortunately, like most other hotels, we cannot guarantee non smoking rooms at all. In case we are usually booked up sometimes we only have smoking rooms available, if you are checking in late. Besides you had no comment on your reservation for your preferences... More

Bucharest, Romania
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 28, 2014

I staid 1 night in this hotel in April and I can say that: - people from reception very friendly with all my requests - hotel is very clean, modern and nice - location is not in the middle of the city but with taxi you can go very easy there ... taxi cost around 12 Euro. - Restaurant and... More

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Sven F, Manager at Mercure Hotel Hamburg City, responded to this review

Dear TripAdvisor user, thank you for your evaluation and your cordial words according our hotel and staff. We are am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be... More

Hemel Hempstead, United Kingdom
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed here for 2 nights as a family of 4. It was very clean and the staff were lovely. There was a Tassimo coffee maker in the room which was lovely. My only criticism was that you had to pay for bottled water. The beds were very comfy and we had no corridor noise. The breakfast buffet was excellent... More

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Rotterdam, The Netherlands
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2014

This is the 2nd time that i have stayed in this hotel for a short business trip (3 days, 2 nights). Clean room, clean bathroom and toilet, enough space for 1 (or 2) person (s). Next time when there is a conference in the neighborhood, i will definitely book this hotel again.

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Additional Information about Mercure Hotel Hamburg City

Address: Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud)
Location: Germany > Hamburg > Hammerbrook
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel Hamburg City 4*
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Also Known As:
Accor Hotel Hamburg City
Mercure Hamburg

74 photos of this hotel

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Bathroom (10)
Room/suite (22)
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Hotel & grounds (12)
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Dining (2)
Room/suite (5)
Hotel & grounds (5)
Other (1)


Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#47 Luxury Hotel in Hamburg #56 Romantic Hotel in Hamburg #57 Business Hotel in Hamburg
Hotel Class
Official Description (provided by the hotel)
The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. This is carried through the 187 guest rooms as well as other parts of the hotel. ... more   less 
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