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Mercure Hotel Hamburg City

4.0 of 5 Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud)
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Mercure Hotel Hamburg City
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Mercure Hotel Hamburg City
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400 reviews from our community

Traveler rating
    100
    220
    61
    17
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel at the beginning of December after booking almost last minute. It wasn't in the city center but we knew that. Around 15mins walk to the Christmas Markets in the center,worked out well from all the drinking and eating we did! We were put in a smoking room so the room smelt musky but after opening... More 

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Odense, Denmark
Top Contributor
70 reviews 70 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is located in a quite uncharming place far away from restaurants, shops and bars. There is a 15 minutes walk to the main shopping street in Hamburg. The rooms are fine, quite spacy and clean. There is a parking area outside the hotel - parking fee 14 EUR. The interior of the hotel is uncharming and anonymous. Fair... More 

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Daniel H, Manager at Mercure Hotel Hamburg City, responded to this review

Dear TripAdvisor User, thank you for your comment on your stay. We are very pleased that you liked the size of our room. We would like to inform you that in addition to the outdoor spaces we also have underground parking . We would love you to visit us again. Sincerely Julia Süss Guest Relation Manager More 

Stavanger, Norway
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

To choose a hotel in the last minute in a totally unacquainted big city, we went for a well known alternative; anticipating Mercury/Hamburg being in the same class as most Mercury hotels; good standard, good location, comfortable rooms. It is. Booking by mobile phone when driving was somewhat unnecessary detailed and time consuming (German thoroughness?), we were not fully informed... More 

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Nijkerk, The Netherlands
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2014

Although normally staying at Radisson Hotels I thought the price was too high this time and I searched for an alternative. Since I also participate in A-Club I decided for this Mercure hotel. The parking garage under the hotel is very convenient. The room has recently been redecorated and looked good. The bath has been removed and a big walk... More 

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Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

From staff and service to the rooms,every little detail, just perfect. Highly recommended, can't wait to stay here again. Only thing I might add some more lights to the room ,its a bit dim although admittedly romantic.

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Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2014

The Mecure Hotel in Hamburg City doesn't look like much from the outside. Rooms are clean and maintained. The restaurant was very good for both breakfast and dinner. It's outside the city so everything is a cab ride away. It has no health club and there's no gym near by. It has a spacious lobby and lobby bar. There is... More 

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Norwich
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

We booked this hotel for a six night stay during an exhibition in the city. It was one of the only hotels offering same day cancellation without charge if your plans changed. The rooms were excellent and a good size. All staff from reception, bar and restaurant were well above expectations. They couldn't have been more helpful. TIP: If you... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 1
Sven F, Manager at Mercure Hotel Hamburg City, responded to this review

Dear TripAdvisor user, thank you very much for such a nice comment. It is my pleasure to forward that kind of feedback to our team. Best regards, Daniel Hain, GM More 

Top Contributor
90 reviews 90 reviews
40 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 29, 2014

Mercure Hotel Hamburg City is a perfect place for you who are doing your business trips in Hamburg Center. The room is spacious, quite and very tidy. It has all you need to enjoy a good stay. The breakfast is good, a 19 EUR breakfast buffet. The staff was friendly and was able to assist me with my needs. The... More 

Was this review helpful? Yes 1
Sven F, Manager at Mercure Hotel Hamburg City, responded to this review

Dear TripAdvisor user, thank you very much for such a nice comment. It is my pleasure to forward that kind of feedback to our team. Best regards, Daniel Hain, GM More 

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Additional Information about Mercure Hotel Hamburg City

Address: Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud)
Location: Germany > Hamburg > Hammerbrook
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Hamburg City 4*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Despegar.com, Travelocity, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Mercure Hotel Hamburg City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Hamburg City
Mercure Hamburg
Hotel Style:
#43 Business Hotel in Hamburg
#51 Luxury Hotel in Hamburg

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