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All 318 Hamburg hotels

Mercure Hotel Hamburg City

4.0 of 5 Hotel   |   Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud) (Hammerbrook)
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Ranked #70 of 318 hotels in Hamburg
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 21, 2014
Nelsongoose Hemel Hempstead, United Kingdom
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430 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Hemel Hempstead, United Kingdom
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed here for 2 nights as a family of 4. It was very clean and the staff were lovely. There was a Tassimo coffee maker in the room which was lovely. My only criticism was that you had to pay for bottled water. The beds were very comfy and we had no corridor noise. The breakfast buffet was excellent... More

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Rotterdam, The Netherlands
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2014

This is the 2nd time that i have stayed in this hotel for a short business trip (3 days, 2 nights). Clean room, clean bathroom and toilet, enough space for 1 (or 2) person (s). Next time when there is a conference in the neighborhood, i will definitely book this hotel again.

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Manchester, United Kingdom
Top Contributor
91 reviews 91 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 1, 2014

We stayed here for 3 nights with our two young children (6 & 4). The hotel itself is great in our opinion. As non-German speakers we felt the welcome and help given from the reception staff was excellent. We ate in the restaurant and whilst quite expensive the food was good. Wine is very expensive here though. It is a... More

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Aalborg, Denmark
1 review
4 of 5 stars Reviewed December 28, 2013 via mobile

Nice hotel with easy access to the center. 10 minutes on foot with two children. The hotel promised that there would be a bath tub in the room, which there wasn't and the staff forgot to bring extra towels to our room each day. Fine selection at the breakfast buffet each morning with lots of fresh fruit.

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Brighton, United Kingdom
Top Contributor
75 reviews 75 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 30, 2013

Firstly, this is not as central as the Accor website suggests - not 'in the heart' of the city. It is an uninspiring mile trudge to the centre and station. Hotel is good value, decor in room a bit dated but very spacious, really comfortable bed and pillows, superb coffee machine. The bathroom is well laid out, nice deep tub... More

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13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 21, 2013

I have stayed here several times. I love the breakfast. the rooms are average but your not paying for luxury here either. The bar food is also good. Close to town and five minutes walk to the train.Fresh Orange juice in the morning. good wifi

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Amsterdam, The Netherlands
Top Contributor
50 reviews 50 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 10, 2013

Stayed for 1 night during a business trip. Staff is friendly, hotel is OK. Value for money is good. The only negative point are the dangerous bathtubs. They are very high and you can easily slip when getting out of them.

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Bordeaux, France
Top Contributor
57 reviews 57 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 25, 2013

Stayed one night at this hotel for business reasons, check in great, room clean. Only one little moan, I arrived late, just before 23h, was told that the restaurant was closed but food was available at the bar. OK went to the bar to order some food, how about a pizza ? Fine Sir but it will take 40 minutes... More

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Additional Information about Mercure Hotel Hamburg City

Also Known As:
Accor Hotel Hamburg City
Mercure Hamburg
Address: Amsinckstrasse 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud)
Phone Number:
Location: Germany > Hamburg > Hammerbrook
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#35 Family Hotel in Hamburg
#43 Luxury Hotel in Hamburg
#69 Business Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel Hamburg City 4*
Official Description (provided by the hotel):
The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. This is carried through the 187 guest rooms as well as other parts of the hotel. ... more   less 
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