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All 321 Hamburg hotels »

Steigenberger Hamburg

5.0 of 5
Heiligengeistbruecke 4, 20459 Hamburg, Germany
Hotel amenities
Steigenberger Hamburg
Ranked #20 of 321 hotels in Hamburg
4.5 of 5 stars 411 Reviews
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411 reviews from our community

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Traveler rating
    254
    113
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Date Rating
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

Let me start by saying that the staff are lovely. That's the good side. We checked in quickly and dumped bags and went for dinner in the restaurant, where there were 10 of us ordered only a main course. It took them over an hour to bring us a mix of grilled steak and grilled lamb dishes. It should never... More

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Frankfurt, Germany
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 19, 2012

We were here for a large conference and found this hotel to meet all that you would expect from a Steigenberger. Location is good, rooms fine, nice lobby atmosphere. It excelled with an attentive staff for the breakfast buffet. Although it was extremely busy both mornings they had enough people to handle it and an empty offering on the bfast... More

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See 3 more reviews by Calendar21PDX for Hamburg
Bernd Zängle, General Manager at Steigenberger Hamburg, responded to this review
May 22, 2012

Dear Calendar21PDX, Thank you for your review. We are happy to hear that you have enjoyed your stay with us and we have shared your compliments with our service team. We are looking forward to your next stay in Hamburg. Yours sincerely, Bernd A. Zängle General Manager Steigenberger Hotel Hamburg More

Weybridge, Surrey
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2012

I stayed at The Steigenberger Hotel in Hamburg for 1 night as part of a recent business trip. It's in a great central location and is located just 20 minutes from the airport. The taxi fare was €25. The room was very spacious with a comfortable Queen size bed, a well stocked mini bar, a security safe and a nice... More

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Bernd Zängle, Manager at Steigenberger Hamburg, responded to this review
May 18, 2012

Dear AJB-Weybridge_Surrey, Thank you very much for your review. It is always a pleasure to hear that our guests enjoyed their stay with us and your compliments are greatly appreciated. We thank you for your information, that we should provide more modern business solutions. We can understand your irritation. Unfortunately, we are bound by contract and cannot offer at this... More

Ghent
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2012

very effective hotel that delivers everything you would expect in such a class (except free wifi). Nice touch is that the staff always tries to book me in the same room! Great cocktails in the bar! friendly staff that really helps you to explore the beautiful town of Hamburg. Lovely christmas market at the doorstep of the hotel during December! More

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Bernd Zängle, Manager at Steigenberger Hamburg, responded to this review
May 8, 2012

Dear SimonDesmet, Thank you for your review. We are happy to hear that you have enjoyed your stay with us and we are looking forward to your next stay in Hamburg. Yours sincerely, Bernd A. Zängle General Manager Steigenberger Hotel Hamburg More

Mosul
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 29, 2012

It was my great pleasure to spend 7 nights in this luxoriuos hotel which is located in a very nice area of Hamburg. the team were friendly by all means, you don't have any difficulty in the transportation from the gotel and to the city including the Alster lakes,theHafen aea and the Altona area.I wish to repeat my trip to... More

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See 2 more reviews by msjawadi for Hamburg
Bernd Zängle, Manager at Steigenberger Hamburg, responded to this review
May 3, 2012

Dear msjawadi, Thank you for your nice review. It is a pleasure to know that you have enjoyed your stay with us. We are looking forward to your next stay in Hamburg. Yours sincerely, Bernd A. Zängle General Manager Steigenberger Hotel Hamburg More

Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 3, 2012

The location is great, walking distance to Hamburg's fashionable shopping and the lake in the city. My room was average at best, a bit dated but spacious. Bathroom with shower in bathtub and folding halfdoor not very comfortable. The bed was fine, nothing special. The major annoyance is the very, very noisy fan of the aircon / heating system. I... More

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Bernd Zängle, Manager at Steigenberger Hamburg, responded to this review
April 12, 2012

Dear Honkon, Thank you for your review. We would like to apologise for the noisy air condition and we regret that you had no time to inform us. Our technical department would have repaired it or we would have offered you a room change. Please inform us for your next reservation about your experience so that we ensure that your... More

Nuremberg, Germany
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2012
1
person found this review helpful

a modern, stylish hotel with large spacious rooms, perfect and friendly service. Great experience! the hotel rooms have large bathrooms and a desk which really invites to work. The beds are quite comfortable. However, no idea why there is no free internet access. The hotel is downtown close to the Hamburger Michel. Outstanding is the breakfast buffet with an incredible... More

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Bernd Zängle, General Manager at Steigenberger Hamburg, responded to this review
January 31, 2012

Dear Oliver, Thank you very much for your nice review. It is a pleasure to hear that you enjoyed your stay with us and your compliments are greatly appreciated. We thank you for your information, that we should provide more modern business solutions. We can understand your irritation about our internet access, unfortunately, we are bound by contract and can... More

London, United Kingdom
1 review
5 of 5 stars Reviewed December 19, 2011

We have just returned from a great trip to Hamburg for the Christmas Market. We used the Steigenberger as our base and we were very impressed. We have a 7 year old son and so wanted a room with enough room to have his bed with us - the room had loads of space even with a single fold up... More

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Karl Schlichting, Manager at Steigenberger Hamburg, responded to this review
December 21, 2011

Dear John B, Thank you for your review. We are happy to hear that you have enjoyed your stay with us and we are looking forward to your next stay in Hamburg. Yours sincerely Karl Schlichting General Manager Steigenberger Hotel Hamburg More

Frankfurt, Germany
Senior Contributor
45 reviews 45 reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 10, 2011

We went on a business trip to Hamburg and stayed for one night. The hotel is located in the heart of the city, very convenient for shopping. The rooms are quite big compared to typical hotels in the city and they are very comfortable. There is lots of room to work and to relax. The breakfast was great. The choice... More

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Karl Schlichting, Manager at Steigenberger Hamburg, responded to this review
December 20, 2011

Dear Mary0128, Thank you for your review. We are looking forward to welcome you again in our hotel and hopefully you have time to use the spa and the restaurants.. Yours sincerely, Karl Schlichting General Manager Steigenberger Hotel Hamburg More

Copenhagen, Denmark
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2011

The Steigenberger is a very nice hotel to step into, though the lobby at times got very busy. The floors with the rooms were quiet and the rooms were nice and spacious. Breakfast is superb, but also comes at a high cost if it is not included (24 EUR from memory). Overall a nice stay, nice food for breakfast and... More

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Karl Schlichting, Manager at Steigenberger Hamburg, responded to this review
December 20, 2011

Dear FlowerPetalBlooming, Thank you for your review, we are happy to hear that you have enjoyed your stay with us. We are very sorry that the service in our breakfast restaurant did not meet the level of expectation you had and we assure you that this will not happen again. We would be glad to welcome you again at the... More

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Additional Information about Steigenberger Hamburg

  • Steigenberger Hotel Hamburg
  • Hamburg Steigenberger Hotel
Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Price Range: $$

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Steigenberger Hamburg
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