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Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2, 22761 Hamburg, Germany
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Mercure Hotel Hamburg am Volkspark
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Ranked #78 of 317 Hotels in Hamburg
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383 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • All months
    (383)
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    (90)
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All months
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The service at the front desk is o.k. But not what I am used to at Mercure it is a bit slow (but very friendly), the hotel is clean and the rooms we had are well arranged. We have no complaints about any disturbing noices and the bed and tv were beter then expected. We even Got a later check... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My first impression for the hotel is not good because hotels view on booking and real is not give same feelling :( but reception staff is very kind and helpfull and change my mind. Rooms is good and big but only problem for me bathroom because shower is looking very old style and not comfortable and I feel very bad... More 

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Copenhagen, Denmark
Senior Contributor
25 reviews 25 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Not sure what the qualified reviews were all about, but our stay was flawless. Rooms were clean and modern, bathroom facilities perfectly fine, and underground parking made it easy to get in and out. The pool was small, but as long as you're expecting just a place to dip after a sauna, who cares? We didn't have time to use... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2015

We stayed for a week in this hotel. All the time, one of the two elevators was broken. There are no stairs near to the lifts, so this lead to too long waiting times in the morning and evening hours. We were quite satisfied with our room, as it is clean and nice furbished, but some details are a bit... More 

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Southampton, United Kingdom
Top Contributor
140 reviews 140 reviews
122 hotel reviews
210 helpful votes 210 helpful votes
3 of 5 stars Reviewed April 24, 2015

I stayed at this hotel for business purposes and the proximity to the place I was visiting. It was for a one night stay only and therefore I did not mind the out-of town location. If someone is planning on visiting Hamburg, the hotel is quite far out. Rooms are comfortable, bathrooms acceptable, cleanliness good. This hotel is nothing exceptional... More 

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Sandnes, Norway
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

Booked it on booking.com one hour before getting there. Two search criteria Price and Swimming Pool. Easy access, good parking - With a price of Euro 69 for a twin bed and breakfast I expected a small, old and worn down establishment. Well, it was nice, modern and had a sizeable reception bar area. We had been travel far with... More 

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Calgary, Canada
Top Contributor
59 reviews 59 reviews
54 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 25, 2015

I stayed three nights at this Mercure Hotel, which was chosen for its proximity to the workshop I was attending. The hotel is clean and comfortable. The free internet met my needs. I appreciated that my room has an anteroom with an extra door before entering the bedroom, which protects the room from corridor noise. The low-fan setting allowed me... More 

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Helsinki, Finland
1 review
3 of 5 stars Reviewed February 10, 2015

Tasty and good breakfast. Far away from the centre of the city. By bus it took quite a while and taxi was quite expensive. Room by the street side was quite noisy. Service was good and friendly. Wouldn't though stay here next time we are in Hamburg.

Review collected in partnership with Accorhotels.com

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