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Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2, 22761 Hamburg, Germany
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Mercure Hotel Hamburg am Volkspark
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Ranked #80 of 317 Hotels in Hamburg
A recent review
5 of 5 stars reviewed 1 week ago
K170187 Birmingham, United Kingdom
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389 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (389)
  • Mar-May only
    (90)
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    (69)
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Somehow disappointing stay at Mercure am Volkspark, Hamburg. We were pushed to accept a smokers room, with a terrible smell, even if we have explicitely marked we need a non-smoking room. The room was not fully serviced. And indeed the pool is not free to use, since not possible to open with the room card.

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Wolfsberg, Austria
Level Contributor
171 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 296 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I use the Mercure Hotel Hamburg am Volkspark when working nearby at our Hamburg office. Its a typical Mercure style business hotel. Check-in was a friendly and efficient affair, and I was soon in my room. Everything was nice and clean and the bathroom again was typically equipped, as you'd expect. I had a high room on floor 5 facing... More 

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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 28, 2015

The service at the front desk is o.k. But not what I am used to at Mercure it is a bit slow (but very friendly), the hotel is clean and the rooms we had are well arranged. We have no complaints about any disturbing noices and the bed and tv were beter then expected. We even Got a later check... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 10, 2015

My first impression for the hotel is not good because hotels view on booking and real is not give same feelling :( but reception staff is very kind and helpfull and change my mind. Rooms is good and big but only problem for me bathroom because shower is looking very old style and not comfortable and I feel very bad... More 

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Copenhagen, Denmark
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Not sure what the qualified reviews were all about, but our stay was flawless. Rooms were clean and modern, bathroom facilities perfectly fine, and underground parking made it easy to get in and out. The pool was small, but as long as you're expecting just a place to dip after a sauna, who cares? We didn't have time to use... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 11, 2015

We stayed for a week in this hotel. All the time, one of the two elevators was broken. There are no stairs near to the lifts, so this lead to too long waiting times in the morning and evening hours. We were quite satisfied with our room, as it is clean and nice furbished, but some details are a bit... More 

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Southampton, United Kingdom
Level Contributor
140 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
3 of 5 stars Reviewed April 24, 2015

I stayed at this hotel for business purposes and the proximity to the place I was visiting. It was for a one night stay only and therefore I did not mind the out-of town location. If someone is planning on visiting Hamburg, the hotel is quite far out. Rooms are comfortable, bathrooms acceptable, cleanliness good. This hotel is nothing exceptional... More 

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