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Novum Hotel Eleazar Hamburg City Center

Bremer Reihe 12-14, 20099 Hamburg, Germany
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1 room 1 guest
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Novum Hotel Eleazar Hamburg City Center
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264 Reviews from our TripAdvisor Community

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Traveler rating
    39
    119
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Had it all booked and paid for but my partner is ill trying to cancel it but they want €512 which I can't afford not a nice hotel to do business with the cancellation fee is more expensive than the room rate

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Province of Ancona, Italy
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel seemed to be nice, but they should pay attention to customers' satisfaction!!! I was not able to sleep in this hotel because they have cancelled my reservation without any reasons. I gave them my credit card details and they have not read the email. Only when we get there they confirmed about that. The girl (blonde one) was... More 

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Travelers are raving about these Hamburg hotels

New York City, New York
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Basic hotel, very close to Hamburg´s central station with tiny rooms. Not a good neighborhood with lots of prostitutes and herds of desperate illegal emigrants from the Middle East and Africa, hanging out at all times, the area does not feel safe after dark. The staff needs training in customer etiquette, they are efficient but lack cordiality, most notoriously the... More 

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Mosta, Malta
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for 4 nights in the end of July, Hotel very close to Central station, 2 min walk, which makes it very easy to go around. Room was a bit small, but clean, silent and comfortable. Great Breakfast, friendly staff. One minor negative thing which can be easily solved is (tea/coffee facility in the room). Still think... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have booked "Queen" bed for 2 persons. Bed very narrow. Room very narrow, inconvenient. Everything in miniature - like lamp on table - just so narrow stave on which place only the lamp, not magazines, no glasses, no more can be imposed - no space. Breakfast food choice very narrow - only omlete, boiled egg, some types of sausage,... More 

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Sao Paulo, Brasil
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 16, 2015

Worst Hotel I ever stayed. The hotel is noisy. We asked to change our room for a better location and they put us in a better room than we were before. But the noise still continued. The TV didnt work, and we ask for a repair but never happend, But something really scary happened to us. We left our key... More 

Was this review helpful? Yes 2
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 24, 2015

The location of this hotel is good (close to the train station and U-bahn, or 15 min walk from the main square), although the neighbourhood itself is maybe one of the worst of Hamburg (it didn't feel so safe). The hotel seemed old, as was the room. Except for their age, however, the room and also the bed were fine... More 

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Geneva, Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 28, 2015

We, a working colleague and I, got this room booked via our travel agency as we normally do for all business trip. Upon arrival we have been told that our reservation was cancelled due to an issue with the credit card. Interesting, the reservation was done using our respective credit card from different emitter and different bank so it is... More 

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Geneva
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 21, 2015

Ticks all the boxes, clean, decent wifi and breakfast. The neighborhood is quite rough but the police actively present. Good night's sleep and a flying start to the railway station that is just 100 meters away.

Was this review helpful? Yes 1
Hartlepool, United Kingdom
1 review
2 of 5 stars Reviewed April 8, 2015

I stayed in the apartments round the corner from the main hotel; the apartment was ideal for a group of friends and had everything we needed (except for an iron). It was however on the 5th floor and although the building had a lift we were told it was not for public use. We stayed 4 nights and had our... More 

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