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Novum Hotel Eleazar Hamburg City Center

Bremer Reihe 12-14, 20099 Hamburg, Germany
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Novum Hotel Eleazar Hamburg City Center
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Novum Hotel Eleazar Hamburg City Center
Novum Hotel Eleazar Hamburg City Center
Novum Hotel Eleazar Hamburg City Center
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254 Reviews from our TripAdvisor Community

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Traveler rating
    37
    116
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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    (254)
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Sao Paulo, Brasil
1 review
1 of 5 stars Reviewed 2 weeks ago

Worst Hotel I ever stayed. The hotel is noisy. We asked to change our room for a better location and they put us in a better room than we were before. But the noise still continued. The TV didnt work, and we ask for a repair but never happend, But something really scary happened to us. We left our key... More 

Was this review helpful? Yes 1
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 24, 2015

The location of this hotel is good (close to the train station and U-bahn, or 15 min walk from the main square), although the neighbourhood itself is maybe one of the worst of Hamburg (it didn't feel so safe). The hotel seemed old, as was the room. Except for their age, however, the room and also the bed were fine... More 

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Geneva, Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 28, 2015

We, a working colleague and I, got this room booked via our travel agency as we normally do for all business trip. Upon arrival we have been told that our reservation was cancelled due to an issue with the credit card. Interesting, the reservation was done using our respective credit card from different emitter and different bank so it is... More 

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Travelers are raving about these Hamburg hotels

Geneva
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 21, 2015

Ticks all the boxes, clean, decent wifi and breakfast. The neighborhood is quite rough but the police actively present. Good night's sleep and a flying start to the railway station that is just 100 meters away.

Was this review helpful? Yes 1
Hartlepool, United Kingdom
1 review
2 of 5 stars Reviewed April 8, 2015

I stayed in the apartments round the corner from the main hotel; the apartment was ideal for a group of friends and had everything we needed (except for an iron). It was however on the 5th floor and although the building had a lift we were told it was not for public use. We stayed 4 nights and had our... More 

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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 11, 2015

The best thing about the hotel is definitely the location! Just a few minutes away from the central station it is the perfect starting point for a city trip. The room I stayed in was clean and more than okay for a city trip considering that you don't spend too much time in there. With regards to the breakfast I... More 

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NovumGroupHotels, Teamassistent at Novum Hotel Eleazar Hamburg City Center, responded to this review

Dear guest, Thank you very much for your review. We want to apologize very much for the behavior and unfriendliness of our employee. We have spoken directly with them and will make further training. For the inconvenience we want to apologize very much. Sincerely Yours Your Novum Hotel Eleazar Team More 

Rickmansworth
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 23, 2014 via mobile

this budget hotel was quite basic but it was clean. Shame about the pillows though! As said in previous reviews I would have thought they would have upgraded them by now..( Pretty awful). But it is well positioned, quite central close to main station. The Christmas market was excellent too! Lots of places to eat/drink and most speak English too.... More 

Was this review helpful? Yes 1
Esbjerg, Denmark
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 22, 2014 via mobile

Nice hotel very close to the main train station, so you can get around to all wanted places. You can also walk to the center in just 10-15 minutes. We would not stay here if it would be for more then two nights, as the hotel miss some areas for guests to play games or just relax in the evening.... More 

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LONDON
Level Contributor
151 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed December 20, 2014

Currently staying here the room we are in is in the gods top floor one tiny room with tiny window with a door that slams on the bed. Room 61. Pillows as flat as hell and when I asked for more was told they didn't have any more. Breakfast was ok nothing bad to say but nothing stood out that... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 17, 2014

This is a great budget hotel just a couple of minutes from the main station. We had one of the smaller rooms but it was comfortable with a shower and separate toilet. The room was spotlessly clean with ample cupboard space. Staff were welcoming and helpful. The buffet breakfast was really good and although the hotel was full the food... More 

Was this review helpful? Yes 1
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