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Novum Hotel Eleazar Hamburg City Center

Bremer Reihe 12-14, 20099 Hamburg, Germany
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1 room 1 adult
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Novum Hotel Eleazar Hamburg City Center
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297 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel and very friendly staff. Fine breakfast. Clean everywhere and good rooms. The hotel has a small bar, it's open from 20. 200 m from the central station, and in the midle of Hamburg. Third time in Hamburg, but first time in this hotel, but not last.

Helpful?
Thank Ktpp
Sastamala, Finland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice location, basic simple but pleasent. Room was clean but small. It was also really cold, did manage to get it warmer but just when I was about to leave. Staff at breakfast service was rude, I was basicly insulted.

Helpful?
Thank Mikko76
NovumGroupHotels, Guest Relation at Novum Hotel Eleazar Hamburg City Center, responded to this review

Dear guest Thank you very much for your review. We want to apologize very much for the behavior and unfriendliness of our employees. We have spoken directly with them and will make further training. For the inconvenience we want to apologize very much. Sincerely Yours Novum Team More 

Townsville, Australia
Level Contributor
80 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed December 19, 2015

Adequate hotel for a stay in the city. We originally booked a triple room for three adults, far too small. We upgrade to a quad room for an extra cost, still not very big, but adequate for our needs. Hotel is a bit tired, needs an uplift, but is clean and reasonably comfortable. WiFi worked well, breakfast was adequate, parking... More 

Helpful?
Thank David-Julie B
Malmo, Sweden
Level Contributor
162 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed December 13, 2015

We booked the hotel room quite near our visit which is probably a reason for the high price. It was without doubt too expensive in relation to what we got. A room on the ground floor with a window facing the street with a lot of prostitutes and drug dealers right outside the window was not so nice. A small... More 

Helpful?
Thank Swede1979
Lisbon, Lisboa, Portugal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 10, 2015

We stayed in this small hotel in winter. The room was a bit small but very clean and cozy. The pillows were flat and I like them like that but they should provide extra pillows as it's not comfortable at all if you want to watch TV or read. Friendly stuff and good wifi. Lots of restaurants nearby.

Helpful?
Thank Roxana S
1 review
1 of 5 stars Reviewed November 24, 2015 via mobile

Hotel over charged me on my card a day before check in and can't explain why and won't even get back to me on why so watch out for getting over charged , been a mistake and the hotel won't bother with trying to solve the problem , if need to contact me please e-mail me you have my details

Helpful?
Thank Gareth L

Travelers are raving about these Hamburg hotels

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 24, 2015

Excellent location, good price quality, the guy who checked me I was very friendly. The curtains are a joke. If you are here in summer and you like to sleep after sunrise.. forget it. There is no AC so it was quite hot in the room. There were hairs in my towel, shower head wasn't convenient. At breakfast they started... More 

Helpful?
Thank Arris1
Duesseldorf
Level Contributor
146 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 17, 2015

I would jest complain about the size of the rooms. It is a bit too small. So 2 people with 2 luggages have not so much space. Excellent service though. Very good breakfast and very high cleaning standards. Excellent position.

Helpful?
Thank Aldobru85
Leicester, England, United Kingdom
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 14, 2015

We arrived as a group for a weekend away, we were all checked in very quickly, the room compact, but done a very good job, all clean and tidy. The breakfast was very good, great selection for continental buffet, all the staff was very friendly and helpful. This was a good choice of hotel for what we paid, which was... More 

Helpful?
Thank Lee S
Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 15, 2015 via mobile

A friend had booked this hotel for us. Upon reading the reviews, I was terrified to go! However, the hotel was clean, the staff friendly and the location excellent. It is right in the city centre. Yes, the street where it is has prostitutes. It is a city centre so you will find this. However, as three women, we never... More 

Helpful?
Thank Louise-Charlotte
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