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The Madison Hamburg

Travelers' Choice award winner
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Schaarsteinweg 4 | 20459 Hamburg, 20459 Hamburg, Germany
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€10 off room rate
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1 room 1 guest
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The Madison Hamburg
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627 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Brussels, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night in this conveniently located hotel on our way from Belgium to Denmark. Having the car park right next to the hotel with lift access made things easy with the luggage. The staff were helpful and friendly though we were not given the right room type when we first checked in and had to go back down... More 

Was this review helpful? Yes 1
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear "BrusselBert", I would like to thank you for sharing your feedback with us. I am sorry that you haven't got the desired type of bed at first and I would like to apologise for the inconveniences of changing the room. But nethertheless, I hope tha you enjoyed your short stay at our MADISON Hotel in the end and had... More 

Kerkrade, The Netherlands
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is unassuming but facilities are top-notch. Good, spacious modern room. Parking on site. Location is close to u-Bahn and walking distance to Hafen City and around. The gym / spa facilities offered (Meridian health club) is superb. Restaurant on site with terrace is also good. I would recommend this hotel to anyone visiting Hamburg

Was this review helpful? Yes 1
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear "8825lovetotravel", Thanks for your great review and the recommendation! I am glad that you had a nice time in Hamburg and also liked the adjacent MeridianSpa a lot. I will send your feedback to them as well. It would be nice to see you again in the near future. Best regards - Julia Schliemann More 

Taipei, Taiwan
Level Contributor
196 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Prior to coming to the Madison I had asked if I could send a package to the hotel, they said of course, so I went ahead and had it shipped. A few days before arrival I emailed the hotel to ask if they received the package, they said nothing for me had come. I was shocked, so I verified it... More 

Was this review helpful? Yes
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear "crunchymonkey", Thank you very much for your feedback. Although you had problems with your parcel, I hope that you had a good time in Hamburg. I can only say that I am sorry for the troubles you have experienced with package. Indeed, sometimes it is difficult to send packages to Germany due to the custom regulations. I just want... More 

lucerne
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A smart, bright, tasteful hotel with a host of thoughtful touches, located right where you want it. The Madison is just a short walk from the impressive Speicherstadt harbour district and also the commercial centre of Hamburg. Very friendly and motivated staff. Room rates are very reasonable for such a downtown location. If you skip the hotel breakfast, there’s a... More 

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TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear "wanderlustLucerne", I would like to thank you for your amazing review. I am delighted to read that you had a great time in Hamburg and did a lot of sightseeing. From our hotel, it is so easy to reach the main attractions in Hamburg - therefore, I am glad that you appreciated our location. If you do not want... More 

Oxford
Level Contributor
140 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location is wonderful, three minute walk to a uBahn station and the port and five minutes to s-Bahn station. It is very easy to get to from the airport following the clear instructions on the hotel web site. The town hall is approximately ten minute walk away and beautiful parks about fifteen minutes. We are staying in a loft room... More 

Was this review helpful? Yes 1
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear "MAXINEOxford" Many thanks for taking the time to write your kind words following your recent stay. I was delighted to read that you enjoyed your stay with us and had a great time in Hamburg. I am so happy that your expectations could be met and that we could make your stay a special one. I would like to... More 

Doha, Qatar
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel. Location is 3 minutes walk to the u-bahn station or 10 minutes to the s-bahn. Rooms were large, modern, clean and full of amenities. Bed was very comfortable. I do not recommend breakfast at the hotel though, food was good but it was way too expensive (€18). There is a cafe across the street that serves great food... More 

Was this review helpful? Yes 1
tafkap, Director of Sales at The Madison Hamburg, responded to this review

Dear "Will S", I would like to thank you for your kind words regarding your recent stay at our MADISON. I am happy to read that you had a great time and enjoyed your stay. I would suggest to try our continental breakfast during a further stay, which costs 9,50 € p.p. Or you could try our bread roll service,... More 

Holt, Norfolk
Level Contributor
177 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is truly a hotel designed and operated by professional hospitality managers. Its modern.Clean to the eye. But yet warm to the senses. Highly efficient reception staff. Small lounge area in lobby adjacent to restaurant overspill area which doubles up as great relaxing and reading zone. Restaurant offers excellent short menu with buffet style breakfast. Can get busy - although... More 

Was this review helpful? Yes 1
tafkap, Director of Sales at The Madison Hamburg, responded to this review

Dear "HughDownie", THANK YOU! Thank you so much for this amazing feedback. I am glad that you enjoyed your stay with us. I am really happy to read your kind words. I am almost speechless and I have to tell you, that there are big smiles on the faces of my colleagues! You have described the MADISON-feeling, we want to... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

The Madison is already an excellent hotel by its situation, generously sized rooms, reception, restaurant and bar areas. Our particular experience (of an urgent health problem provoking 2 extra nights and a medical repatriation) revealed in addition an exemplary customer care by the hotel staff who could not have done more to help us in this difficult situation. We have... More 

Was this review helpful? Yes
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear "Ihmsb", Thank you very much for your review. I am really touched by your kind and praising words and will share your comment with all of my colleagues. Sureley, they will be happy to read from you. I hope that you are feeling better again and that you had a safe journey home. It would be our pleasure to... More 

Malmo, Sweden
2 reviews
2 of 5 stars Reviewed July 21, 2015

We booked this hotel because it said that there was a indoorpool. Unfortunatley my seven year old some was not allowed to visit because you should be over 12 year . We have not been informed of this either on the website or on hotels.com. On top of this our extra bed was not in place when we arrived. First... More 

Was this review helpful? Yes
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear Kabissa, Thank you for sharing your experiences during your recent stay with us. Unfortunately, I have to see that you have not been satisfied with the MeridianSpa. Please let me give you some information on that. The MeridianSpa is an external company and we do not have any influence on this company. We are only in the lucky position,... More 

Peterborough
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 13, 2015

we found this hotel to be excellent, clean well furnished with comfy beds, the concierge arranged restaurant bookings and tickets for the hose racing excellent service. we ate in the hotel restaurant and it was very good. the only quibble is, you have to go to the third floor to the ironing room to iron something, this was a problem... More 

Was this review helpful? Yes
TheMadisonHotel, Director of Sales at The Madison Hamburg, responded to this review

Dear "TommyCPeterborough", thanks for taking your time and providing us with your great feedback. I am really happy to see that we could contribute to a nice stay in Hamburg. I hope that you enjoyed the horse race as much as you enjoyed your time at our MADISON hotel. I can totally unterstand your concerns regarding our laundry room. In... More 

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