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Eden

Ellmenreichstrasse 20, 20099 Hamburg, Germany
Hotel amenities
Eden
Best prices for: 1 room 1 guest
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Ranked #228 of 316 Hotels in Hamburg
A recent review
4 of 5 stars reviewed 3 weeks ago
therichastill Stevenage, United Kingdom
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113 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stevenage, United Kingdom
Top Contributor
65 reviews 65 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked a room for two nights in this hotel based on price rather than reviews as I was travelling on a budget. For what I paid I was more than happy with what I received. I had a single room with shared bathroom. From what I could tell all the other rooms on my floor had bathrooms so I... More 

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Izmir, Turkey
Top Contributor
162 reviews 162 reviews
35 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed April 1, 2015

We chose the place for location and location was really good. Just 1 minute to central station and walking distance to main streets. Ok but hotel itself was very disappointing. Old, dirty feeling, small rooms, no mini bar in rooms, very bad wi fi signal in rooms, uncomfortable bed... Some of staff wasnt't kind. Photos in their website is tricky... More 

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Travelers are raving about these Hamburg hotels

Kimba, Australia
1 review
1 of 5 stars Reviewed January 29, 2015

If you want to stay in a joint that is hard to find, the receptionist is rude, the 1980's television with the remote that has flat batteries, has thin quilts, you have to sign your life away and be treated like you have ask for a loan just to get the wifi. Plus stay in a place that has not... More 

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Manchester
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 27, 2014

This hotel does what it says on the tin - basic. The price I paid was very good for a central hotel within a few minutes walk to Hamburg Hbf station. I found my room clean, even if the decor was a little dated. The staff were friendly and helpful. I was also surprised by the breakfast, with a decent... More 

Was this review helpful? Yes 1
Sequim, Washington
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 15, 2014

This hotel was what I expected for the very low price that I paid. The room was clean and functional, and the shared bathroom, though small, was clean as well. The reception gal was new and defensive when I asked questions, but helped me all she could. The staff was great about storing my luggage the next day. The hotel... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 9, 2014

This hotel is in a convenient location close to the main station. As we were only staying overnight and needed to be close to the station for an early train the next morning, this hotel seemed to fit the bill. On arrival, the rooms were not ready even though this was after the check-in time of 2pm. Staff did offer... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

Breakfast is very good and the hotel has a lift. That is the only good things about this hotel. Staff is SUPER rude!!!! Except for only one new guy, the other two receptionist were the rudest people i've ever seen!!!! My father, a 70 year old man, asked in german if we could leave our luggage and the receptionist, a... More 

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Zurich, Switzerland
Contributor
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 21, 2014

What a filthy hotel. The bathroom sink and shelves were dusty, had pubic hair on/in them and even has toothpaste globs on them. The bed had hair on it, there was a dead bug on the floor, and the bedside table was so dusty, that I had to wipe it off before placing down my belongings. All this, and it... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2014

Disgusting hotel policy!!! I recently booked to stay at this hotel and was disgusted in their cancellation policy. I realised I had booked an incorrect date for check out and tried to change the date online afterwards. The hotel then cancelled the entire booking and charged 90% of the entire 4 night stay to my credit card. This "cancellation" happened... More 

Was this review helpful? Yes 1
Opava, Czech Republic
Contributor
20 reviews 20 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 15, 2014

We stayed there only for one night on the way back home from Denmark. Hotel is in the central area of Hamburg, but in the quiet neighborhood. Our hotel room was clean and comfortable enough with large double bed. We had cheaper variation of the room with only lavatory in the room - common shower/toilette was situated not so far... More 

Was this review helpful? Yes 1
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