We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3.0 of 5 Hotel   |   Ellmenreichstrasse 20, 20099 Hamburg, Germany (St. Georg)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
You added Eden to your Saves list
Ranked #221 of 317 Hotels in Hamburg
A recent review
3 of 5 stars Reviewed August 27, 2014
LukeUK_12 Manchester
Write a Review

98 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 27, 2014

This hotel does what it says on the tin - basic. The price I paid was very good for a central hotel within a few minutes walk to Hamburg Hbf station. I found my room clean, even if the decor was a little dated. The staff were friendly and helpful. I was also surprised by the breakfast, with a decent... More

Was this review helpful? Yes
Sequim, Washington
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 15, 2014

This hotel was what I expected for the very low price that I paid. The room was clean and functional, and the shared bathroom, though small, was clean as well. The reception gal was new and defensive when I asked questions, but helped me all she could. The staff was great about storing my luggage the next day. The hotel... More

Was this review helpful? Yes
London, United Kingdom
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 9, 2014

This hotel is in a convenient location close to the main station. As we were only staying overnight and needed to be close to the station for an early train the next morning, this hotel seemed to fit the bill. On arrival, the rooms were not ready even though this was after the check-in time of 2pm. Staff did offer... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

Breakfast is very good and the hotel has a lift. That is the only good things about this hotel. Staff is SUPER rude!!!! Except for only one new guy, the other two receptionist were the rudest people i've ever seen!!!! My father, a 70 year old man, asked in german if we could leave our luggage and the receptionist, a... More

Was this review helpful? Yes
Zurich, Switzerland
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 21, 2014

What a filthy hotel. The bathroom sink and shelves were dusty, had pubic hair on/in them and even has toothpaste globs on them. The bed had hair on it, there was a dead bug on the floor, and the bedside table was so dusty, that I had to wipe it off before placing down my belongings. All this, and it... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2014

Disgusting hotel policy!!! I recently booked to stay at this hotel and was disgusted in their cancellation policy. I realised I had booked an incorrect date for check out and tried to change the date online afterwards. The hotel then cancelled the entire booking and charged 90% of the entire 4 night stay to my credit card. This "cancellation" happened... More

Was this review helpful? Yes 1
Opava, Czech Republic
18 reviews 18 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 15, 2014

We stayed there only for one night on the way back home from Denmark. Hotel is in the central area of Hamburg, but in the quiet neighborhood. Our hotel room was clean and comfortable enough with large double bed. We had cheaper variation of the room with only lavatory in the room - common shower/toilette was situated not so far... More

Was this review helpful? Yes 1
Aarhus, Denmark
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 12, 2014

Easy, cheap and a very central hotel. With basic rooms for sleeping and nice breakfast... Rates per night is low 150 eur for 2 nights incl. Breakfast. The hotel and the rooms need a refurbish or upgrade to reduce noise from street and other rooms.

Was this review helpful? Yes
Livingston, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 4, 2014

Good central location 100 metres from station (airport link) also local buses & trains. Nice large room with sitting area & decent sized bathroom. Buffet breakfast was very good ,but if you leave it to last 30 minutes you may have to wait for a table. Luggage room available. Staff very helpful. Range of restaurants and bars close by.

Was this review helpful? Yes
Delft, The Netherlands
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 1, 2014

The room was really big, but the bathroom was quite small. Everything looked quite old (80s), i.e. old carpets and old bathroom equipment. Still it was clean and ok to stay. The location is very good, 2' walk to Hauptbahnhof. There is a parking around the square for 10€ for the weekend. Breakfast was very nice. In total I believe... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Eden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eden

Address: Ellmenreichstrasse 20, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden 3*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Hotel.de, TripOnline SA, Odigeo and Tingo so you can book your Eden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eden Hotel Hamburg

29 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (26)
Hotel & grounds (3)
Dining (3)
Bathroom (2)
Room/suite (1)
Other (17)

Management photos: Courtesy of the property manager

All management photos (4)
Dining (1)
Room/suite (2)
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay