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3.0 of 5 Hotel   |   Ellmenreichstrasse 20, 20099 Hamburg, Germany (St. Georg)
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38%
Ranked #232 of 317 hotels in Hamburg
A recent review
3 of 5 stars reviewed 1 week ago
Dani K Sequim, Washington
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92 people have reviewed this hotel

Traveler rating
    3
    27
    33
    17
    12
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5
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
Sequim, Washington
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel was what I expected for the very low price that I paid. The room was clean and functional, and the shared bathroom, though small, was clean as well. The reception gal was new and defensive when I asked questions, but helped me all she could. The staff was great about storing my luggage the next day. The hotel... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is in a convenient location close to the main station. As we were only staying overnight and needed to be close to the station for an early train the next morning, this hotel seemed to fit the bill. On arrival, the rooms were not ready even though this was after the check-in time of 2pm. Staff did offer... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Breakfast is very good and the hotel has a lift. That is the only good things about this hotel. Staff is SUPER rude!!!! Except for only one new guy, the other two receptionist were the rudest people i've ever seen!!!! My father, a 70 year old man, asked in german if we could leave our luggage and the receptionist, a... More

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Zurich, Switzerland
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 21, 2014

What a filthy hotel. The bathroom sink and shelves were dusty, had pubic hair on/in them and even has toothpaste globs on them. The bed had hair on it, there was a dead bug on the floor, and the bedside table was so dusty, that I had to wipe it off before placing down my belongings. All this, and it... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2014

Disgusting hotel policy!!! I recently booked to stay at this hotel and was disgusted in their cancellation policy. I realised I had booked an incorrect date for check out and tried to change the date online afterwards. The hotel then cancelled the entire booking and charged 90% of the entire 4 night stay to my credit card. This "cancellation" happened... More

Was this review helpful? Yes 1
Opava, Czech Republic
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 15, 2014

We stayed there only for one night on the way back home from Denmark. Hotel is in the central area of Hamburg, but in the quiet neighborhood. Our hotel room was clean and comfortable enough with large double bed. We had cheaper variation of the room with only lavatory in the room - common shower/toilette was situated not so far... More

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Aarhus, Denmark
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 12, 2014

Easy, cheap and a very central hotel. With basic rooms for sleeping and nice breakfast... Rates per night is low 150 eur for 2 nights incl. Breakfast. The hotel and the rooms need a refurbish or upgrade to reduce noise from street and other rooms.

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Livingston, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2014

Good central location 100 metres from station (airport link) also local buses & trains. Nice large room with sitting area & decent sized bathroom. Buffet breakfast was very good ,but if you leave it to last 30 minutes you may have to wait for a table. Luggage room available. Staff very helpful. Range of restaurants and bars close by.

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Delft, The Netherlands
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2014

The room was really big, but the bathroom was quite small. Everything looked quite old (80s), i.e. old carpets and old bathroom equipment. Still it was clean and ok to stay. The location is very good, 2' walk to Hauptbahnhof. There is a parking around the square for 10€ for the weekend. Breakfast was very nice. In total I believe... More

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Lymington
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 27, 2013

I stayed 3 nights at the Hotel, the room is very small, no bar, no restaurant. The staff were friendly and helpful. The room was clean, although I arrived back mid-afternoon on the Wednesday, the room had not been made up by 3pm. The remote for the television did not work and its a long time since I have watched... More

Was this review helpful? Yes 1
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Additional Information about Eden

Address: Ellmenreichstrasse 20, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden 3*
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Also Known As:
Eden Hotel Hamburg

22 photos of this hotel

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Free High Speed Internet ( WiFi ) Restaurant
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Number of rooms
63

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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