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Leonardo Hotel Hamburg Airport

Langenhorner Chaussee 183, 22415 Hamburg, Germany (Formerly Mercure Hamburg Airport)
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1 room 1 guest
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Leonardo Hotel Hamburg Airport
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344 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (344)
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    (75)
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    (102)
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UK
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business. Rooms were very clean and spacious. However, on check in I got a single room when a double was available, cleaners start very early and can easily be heard in the rooms and the staff are not local so don't bother about asking what is in the local area. Gym could do with improving but the... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

ME and my husband been here for couple OF days and it was unforgettable for US the place is very nice and clean its more Than what we expecting..its Not so far from the airport...the staff are very friendly they give US all impormation we Need...and for the Service to Go to AirPort its ON the the time That we... More 

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Amsterdam, The Netherlands
Level Contributor
145 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I specifically booked a stay here for two reasons: the shuttle pickup and a chance at a good night's rest - both were disappointing. It took an hour for me to ultimately end up at the hotel with the shuttle...which is 3km away from the airport. Some of that time was due to a protest (so we can't blame the... More 

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hamilton
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 9, 2015

Great staff who are very helpful. Shuttle to and from the airport. Nice location with lots of little restaurants to eat at. Very nice and clean rooms. Comfortable bed. Much nicer than the other Leonardo.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2015

Nice and comfortable hotel, near the Airport with regular Shuttle Service. Comfortable and clean rooms, good beds but pillows not so good. Good selection for breakfast. Staff are friendly and helpful, would stay here again. Rates are good

Was this review helpful? Yes
Katharina K, Manager at Leonardo Hotel Hamburg Airport, responded to this review

Thank you for your detailed comments. We ordered already new pillows (as a second one). We will receive them in July. Test it. . Looking forward to see you again ... More 

Excelsior, Minnesota
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2015 via mobile

I have stayed here twice. Both stays have been beyond my expectations. The hotel bar is simple but nice. The bartender, Saksiam, is very attentive and fun. You will not be disappointed... The rooms are spacious and clean. The staff is awesome. It is obvious that they care.

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Katharina K, Manager at Leonardo Hotel Hamburg Airport, responded to this review

Thanks for your positive comments. We are pleased that you enjoyed your stay at our hotel and look forward to welcoming you again. More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 19, 2015

I would stay here again while traveling. It is near the airport, with a shuttle. It is an older building with character. Hotel staff was friendly and helpful. The rooms were quiet despite the proximity of the airport. The mattress wasn't the best, but the room was clean. There was a safe in the room, but no clock. The breakfast... More 

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Katharina K, Manager at Leonardo Hotel Hamburg Airport, responded to this review

Thank you for your detailed review. We were pleased with the praise. More 

Portugal
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 16, 2015

Nice placeholde if you wait to be near AirPort. Nice breakfast. But...avoid room 342...lots of noise...all night...call reception and ...they just saída that could do nothing ! I went down with my bags to go to another hotel, just than they gave another room. This time, quite and ok. Hotel management must check and correct this noise. Beside this issue,... More 

Was this review helpful? Yes 2
Katharina K, Manager at Leonardo Hotel Hamburg Airport, responded to this review

Thank you for your comments regarding your stay at our hotel. I am always dismayed to hear of any problems experienced by a client in one of our rooms. Rest assured that we constantly strive to improve our services and are convinced that you will have no cause for complaint the next time you visit our hotel. Best wishes, Katharina,... More 

Travelers are raving about these Hamburg hotels

Taunton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 7, 2015

Despite a budget price compared to other hotels around, the service and quality of the Leonardo Hotel was anything but budget. Indeed I was particularly impressed with it and the staff were so very friendly and helpful. I had never heard of this hotel chain before so was a little anxious as to what I would find, but would actively... More 

Was this review helpful? Yes
Katharina K, Manager at Leonardo Hotel Hamburg Airport, responded to this review

Thank you for the positive feedback. Looking forward to greet you again - in Leonardo Hotel Hamburg Airport or one of the other 85 Leonardo Hotels... More 

Selby, United Kingdom
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 6, 2015

I stayed here for 2 nights on business as close to the airport and my work. The staff were very welcoming and helpful. The rooms are adequate, even if missing baths. There is everything you need. The evening dinner was delicious on both nights. Will be back.

Was this review helpful? Yes
Katharina K, Manager at Leonardo Hotel Hamburg Airport, responded to this review

Thank you for the positive review. We were very happy about it and looking forward to see you again. More 

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