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Quality Hotel Ambassador Hamburg

Heidenkampsweg 34, 20097 Hamburg, Germany
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1 room 1 guest
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Quality Hotel Ambassador Hamburg
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164 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (28)
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Motherwell, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well it was close to the office that we were going to but other than that not so good. 24 degrees at 10pm and no air conditioning!!! Fans in the room which relatively effective but very noisy. Mattress was rock hard (just my taste) but it was very difficult to sleep. Breakfast was ok but when your at work and... More 

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thank you very much for taking the time to rate your recent visit. It is important for us to receive feedback from our guests to constantly work on improving our service delivery. Please accept our sincere apologies that you did not have a good nights sleep. Sincerely, Sabine Glissmann General Manager More 

Raleigh, North Carolina
Level Contributor
98 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I don't recommend this hotel to anyone. The size of the room I had was beyond tiny- it was literally a small rectangular box with a twin bed. I haven't even seen such a small room in Asia- a continent that's notorious for tiny hotel rooms. The shower was located inside the room because it couldn't even fit in the... More 

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, thank you for taking the time to comment on your recent visit to Hamburg and our hotel. We are sad to learn that you did not enjoy your stay and that you were not pleased with our service. Please accept our sincerest apologies. Best regards Sabine Glissmann General Manager More 

Travelers are raving about these Hamburg hotels

1 review
5 of 5 stars Reviewed July 12, 2015

The service was amazing and the breakfast is very good as well! They keep the room very clean and I didn't used any service from the hotel but I believe they did a great job! I would certainly recommend this hotel to others it is worth the price :)

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear guest, Thank you very much for taking the time to comment on your recent visit to our hotel. It is great to hear that you enjoyed your stay and our breakfast buffet. We hope to see you soon again here in Hamburg! Sincerely, Sabine Glissmann General Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 17, 2015

Excellent Hotel - Clean, modern and very easy access to all areas of Hamburg. I shared a room with a friend and had plenty of room. Great staff, food, service, amenities and a FANTASTIC breakfast, i could have stayed longer just for the very generous "frühstücks" buffet.

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay with us. We feel honored that you selected the Ambassador for your reunion trip. Nice to hear that you all enjoyed yourselves. We appreciate your kind words towards our staff and our hospitality. Hopefully, you all had a safe trip home. We are looking forward... More 

Botolan, Philippines
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 31, 2015

Its the 3rd time I sleep here. All fine. Rooms ok. Breakfast in the Restaurant good. WiFi very good... but what I have expierienced this time.... I asked, when the restaurant would open for lunch. "We do have a birthday party there" was the answer. I mentioned, that also the regular hotel guests would like to eat... anyway, when asking,... More 

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, First of all thank you very much for taking the time to review your recent stay. It is nice to hear that you have been a loyal guest of ours and that you have been enjoying yourself so far.. I am very sorry to learn about your experience this weekend when you were trying to dine with us... More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 31, 2015

I found this hotel clean & tidy,The front desk/reception was friendly and always ready to help.I was in room 613 top floor facing the main road but the noise was never a problem due to the double glazing.The breakfast buffet advertised as continental had scrambled eggs,bacon & sausage.It's not far from Berliner Tor station which can whisk you to either... More 

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thanky our very much for taking the time to comment on your recent visit to Ambassador. It is great to hear that you enjoyed yourself and we hope to be able to welcome you back in the near future. Sincerely, Sabine Glissmann General Manager More 

Copenhagen, Denmark
2 reviews
3 of 5 stars Reviewed February 20, 2015

Room was clean but our room was right next to the main road. Tracffic noisy was borthering our stay. Location id perfect easy to get around. There are metro and s train just few mins away. We came with out car a lot of parking space and free.

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear guests, thank you so much for taking the time to rate your recent stay with us. It is great to learn that you had a nice time and enjoyed the cleanliness as well as the central location. Our apologies for the street noise that impacted your stay. We hope you will give us another chance, maybe in a room... More 

Izmir, Turkey
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 21, 2014

Rooms were very clean and well equipted. Furnitures were new and modern. The hotel is situated near Berliner Tor, which is one of the main metro stations, so it was very easy to go any attraction point in Hamburg. The staff was also very kind and helpful. Nice place to stay, we highly recommend it.

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear guest, Thank you very much for taking the time to rate your recent stay with us. It has been our pleasure to welcome you at the Ambassador. We very much appreciate your kind words and are very pleased to learn that you enjoyed the hotel's location and your overall visit. Hopefully your travels will bring you back to Hamburg... More 

Copenhagen, Denmark
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 27, 2014

We booked through Hotwire which is a kind of "blind" booking as you won't know which hotel you will be booked to. It wasn't the 4 star hotel we were expecting but the hotel was OK. A little disappointment is that the traffic noise outside is still audible even from a 5th floor room. We had asked for another room... More 

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear guests, Thank you for taking the time to rate your stay with us. It is nice to hear that you enjoyed your stay and that our staff was able to switch your room to a more quiet one. Should your travels bring you back to Hamburg, we would be happy to welcome you back here at the Ambassador. Sincerely,... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 11, 2014

After arriving form a long day from the USA i was tired and left my Ipad in the lobby area.did not even realize till it was time to go out.The receptionist was very kind and gave it back to me.Very friendly .love the breakfast so many choices.they even let us check in early.Highly recomended.

Was this review helpful? Yes
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guests, thank you so much for taking the time to review your stay. We are thrilled to hear that you enjoyed your time with us. Thank you very much for your kind words. Hopefully your travel plans will bring you back to Hamburg and the Ambassador soon. Sincerely, Sabine Glissmann More 

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