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Quality Hotel Ambassador Hamburg

3.5 of 5 Heidenkampsweg 34, 20097 Hamburg, Germany
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Quality Hotel Ambassador Hamburg
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Quality Hotel Ambassador Hamburg
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132 reviews from our community

Traveler rating
    12
    60
    40
    11
    9
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20
43
44
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Izmir, Turkey
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms were very clean and well equipted. Furnitures were new and modern. The hotel is situated near Berliner Tor, which is one of the main metro stations, so it was very easy to go any attraction point in Hamburg. The staff was also very kind and helpful. Nice place to stay, we highly recommend it.

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Copenhagen, Denmark
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked through Hotwire which is a kind of "blind" booking as you won't know which hotel you will be booked to. It wasn't the 4 star hotel we were expecting but the hotel was OK. A little disappointment is that the traffic noise outside is still audible even from a 5th floor room. We had asked for another room... More 

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AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear guests, Thank you for taking the time to rate your stay with us. It is nice to hear that you enjoyed your stay and that our staff was able to switch your room to a more quiet one. Should your travels bring you back to Hamburg, we would be happy to welcome you back here at the Ambassador. Sincerely,... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 11, 2014

After arriving form a long day from the USA i was tired and left my Ipad in the lobby area.did not even realize till it was time to go out.The receptionist was very kind and gave it back to me.Very friendly .love the breakfast so many choices.they even let us check in early.Highly recomended.

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AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guests, thank you so much for taking the time to review your stay. We are thrilled to hear that you enjoyed your time with us. Thank you very much for your kind words. Hopefully your travel plans will bring you back to Hamburg and the Ambassador soon. Sincerely, Sabine Glissmann More 

Granbury, Texas
Contributor
18 reviews 18 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 1, 2014

I was staying at this hotel on points, and therefore I was refused breakfast that always has been included in the past, even when staying on points. The room was very small, but it was clean. Comparing this to properties I stayed at in the states, this was very expensive.

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AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guests, thanks so much for staying with us during your recent trip to Hamburg. We apologize that we were not able to meet your expectations. With regards to breakfast. that is included in complimentary stays in hotels that quote room rates inclusive of breakfast. Our room rates however are exclusive of such. I am very sorry for the misunderstanding.... More 

Wetter, Germany
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 29, 2014

Hotel is situated close to Berliner Tor, which makes it very easy to access Hamburg city or the exhibition/conference centre. The single rooms are very small, dushe cabine is situated just inside the door of the room. The room was, even though it had seen better days, clean and bed was nice to sleep in. The breakfast had a nice... More 

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AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, thank you very much for the kind review of your stay with us. It ist nice to hear that you enjoyed our location as well as our breakfast buffet. Please accept our apologies for the small room. Next time you might want to try the Classic category that will definitely give you more space. Hopefully, we will see... More 

Seattle, Washington
Top Contributor
197 reviews 197 reviews
194 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed August 17, 2014

While I was just in Hamburg a few weeks prior and stayed more centrally, I agreed to stay with a few colleagues in the hotel that is closer (and a little cheaper) to the office. The hotel is in South Hamburg (near the Berliner Tor station). There is not a whole lot going on around the hotel so if you... More 

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AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, thank you very much for staying with us and for taking the time to rate your visit. We appreciate the nice comments about our service and staff as well as the breakfast. It is our goal each and very day to exceed our guests' expectations. Where there are things beyond our control, such as the lack of AC,... More 

Kapstadt, Südafrika
Top Contributor
61 reviews 61 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 28, 2014

We loved our short stay at the hotel. Our room was very clean and although small everything in it fitted beautifully and practically. The bar is very cosy and the bartender will do everything to help you enjoy the evening. We got our complimentary WiFi codes at the reception when we checked in - fast, friendly and efficient - after... More 

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Zurich, Switzerland
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 26, 2014

the hotel rooms were not renewed since the nineties, it stinks of smoke even in non-smoker rooms and in all hallways, the service is absolutely unauthentic and robot-style (reception). Moreover ,the hotel is located in what I would call a dead-end area, absoulely no life, no shops around, no restaurants.

Was this review helpful? Yes 1
AmbassadorHam, Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, thank you very much for taking the time to comment on your recent stay with us. I am very sorry, that we were unable to meet your expectations. Please be assured that we take your imput very seriously. Our location is well receievd by most business and leisure travellers who appreciate to proximity to public transportation, of course... More 

Muscat Governorate, Oman
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2014

Welcoming staff who all speak English. My room was large and everywhere very clean, not the most modern fittings and furnishings but everything is maintained and works, really comfortable bed. Downstairs lots of very exciting artwork and chandeliers, the whole lobby/bar/restaurant area has a modern feel to it and everywhere you look there is another modern piece of original art.... More 

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Warsaw, Poland
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 30, 2013

You can feel it's not a new hotel. All the style, furniture, equipment etc. It's not damaged but a bit used. Good breakfest. Wifi for free. Nice pool with extremely cold water. At 8 a.m. the sauna was cold even the spa opening hours are from 6.00 till 9.00 in the morning. When I asked to warm it up I... More 

Was this review helpful? Yes 1
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Additional Information about Quality Hotel Ambassador Hamburg

Address: Heidenkampsweg 34, 20097 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quality Hotel Ambassador Hamburg 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn Hamburg
Quality Hotel Hamburg

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