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All 318 Hamburg hotels

Quality Hotel Ambassador

3.5 of 5 Hotel   |   Heidenkampsweg 34, 20097 Hamburg, Germany
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Ranked #159 of 318 hotels in Hamburg
A recent review
4 of 5 stars Reviewed February 5, 2014
BollyMuscat Muscat Governorate, Oman
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131 people have reviewed this hotel

Traveler rating
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    59
    39
    9
    9
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Muscat Governorate, Oman
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 5, 2014

Welcoming staff who all speak English. My room was large and everywhere very clean, not the most modern fittings and furnishings but everything is maintained and works, really comfortable bed. Downstairs lots of very exciting artwork and chandeliers, the whole lobby/bar/restaurant area has a modern feel to it and everywhere you look there is another modern piece of original art.... More

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Warsaw, Poland
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 30, 2013

You can feel it's not a new hotel. All the style, furniture, equipment etc. It's not damaged but a bit used. Good breakfest. Wifi for free. Nice pool with extremely cold water. At 8 a.m. the sauna was cold even the spa opening hours are from 6.00 till 9.00 in the morning. When I asked to warm it up I... More

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Senior Contributor
30 reviews 30 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 21, 2013

We stayed here for a week while at an International Lions Convention. Very helpful, friendly staff that speaks English. Clean, compact rooms. Comfortable bed. Bathroom small; shower only. No iron in the room, but when we called for one, it was there in less than ten minutes. No air conditioning. Got pretty hot when we were there, but they do... More

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AmbassadorHam, General Manager at Quality Hotel Ambassador, responded to this review

Dear Ms. B., Thank you so much for telling us about your experience at the Quality Hotel Ambassador Hamburg. We are delighted to hear that you enjoyed your stay with us. It was a real pleasure to be among the host hotels for the International Lions Convention. We hope to welcome you back to our hotel and the city of... More

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 20, 2013

You get what you pay for. 22€ taxi ride from the airport, reasonable. The fastest check in I have ever experienced. Clean, quiet and friendly. The only downside? No AC, thank God for the fan! Do not have a hot shower or your room is like a sauna after. The bar is cozy and the bartender was awesome! My tv... More

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AmbassadorHam, General Manager at Quality Hotel Ambassador, responded to this review

Dear Ms. Jacks, Thank you for taking the time to comment on your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations due to the lack of AC in our guest roomsa as well as the problems with your TV. Your satisfaction is important to us and we... More

Amstelveen, The Netherlands
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 17, 2012

We booked a long weekend in this hotel for a very reasonable price. The hotel room is light, it's size and is standard, the bed is firm with a thoughtful combination of pillows. Furniture in the room reminds one of the 1990's, and as there was no sign of wear and tear this furniture might just slowly slip into a... More

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Perth, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 21, 2012

I only stayed for 1 night, arriving in the morning and my room was not ready yet. Room was not too small, but enough for 1 person. No free Wifi internet, but you can access the internet via the TV, but it's a bit pricey. Movies and other things are charged to the room, so be careful. There is the... More

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Oslo, Norway
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 7, 2012 via mobile

We had a late check-in around 1 am. The night receptionist was pleasant. But the room was below any standard. We had what they called a familyroom, But how a family could fit in there is beyond my imagination. Old and worn down interiour. Aircon did not work so we "slept" in 28 degrees all night. And there was not... More

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Gdansk, Poland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2012

Nice hotel, clean, good restaurant. 15 minute walk to City Centre. Free internet.

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UK
Top Contributor
184 reviews 184 reviews
130 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed June 2, 2012

Used the hotel for business for two days Check in good, friendly and helpful Bedroom and bathroom was disappointing. Very dated, stuck in the eighties and rather drab. Very small bathroom separated from the room with a glass sliding door. No international tv channels. Wifi in room which worked well. Quite a bit of noise from room next door. The... More

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Norfolk
Top Contributor
64 reviews 64 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 16, 2012

As I didn't arrive in Hamburg until 11pm and had an 9am appointment the next day I only slept here so can only rate the reception and room The late night reception guy was spot on and could not have been more helpful. I asked for a taxi first thing and it was there on time and the driver was... More

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Additional Information about Quality Hotel Ambassador

Also Known As:
Quality Inn Hamburg
Quality Hotel Hamburg
Address: Heidenkampsweg 34, 20097 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #159 of 318 hotels in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quality Hotel Ambassador 3.5*
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