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All 317 Hamburg hotels

Quality Hotel Ambassador

3.5 of 5 Hotel   |   Heidenkampsweg 34, 20097 Hamburg, Germany
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58%
Ranked #163 of 317 hotels in Hamburg
A recent review
4 of 5 stars Reviewed May 28, 2014
orlandos66 Kapstadt, Südafrika
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  • Reviews (138)
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138 people have reviewed this hotel

Traveler rating
    15
    63
    40
    11
    9
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6
15
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40
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
Kapstadt, Südafrika
Top Contributor
56 reviews 56 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 28, 2014

We loved our short stay at the hotel. Our room was very clean and although small everything in it fitted beautifully and practically. The bar is very cosy and the bartender will do everything to help you enjoy the evening. We got our complimentary WiFi codes at the reception when we checked in - fast, friendly and efficient - after... More

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Zurich, Switzerland
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 26, 2014

the hotel rooms were not renewed since the nineties, it stinks of smoke even in non-smoker rooms and in all hallways, the service is absolutely unauthentic and robot-style (reception). Moreover ,the hotel is located in what I would call a dead-end area, absoulely no life, no shops around, no restaurants.

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AmbassadorHam, Manager at Quality Hotel Ambassador, responded to this review

Dear Guest, thank you very much for taking the time to comment on your recent stay with us. I am very sorry, that we were unable to meet your expectations. Please be assured that we take your imput very seriously. Our location is well receievd by most business and leisure travellers who appreciate to proximity to public transportation, of course... More

Muscat Governorate, Oman
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2014

Welcoming staff who all speak English. My room was large and everywhere very clean, not the most modern fittings and furnishings but everything is maintained and works, really comfortable bed. Downstairs lots of very exciting artwork and chandeliers, the whole lobby/bar/restaurant area has a modern feel to it and everywhere you look there is another modern piece of original art.... More

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Warsaw, Poland
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 30, 2013

You can feel it's not a new hotel. All the style, furniture, equipment etc. It's not damaged but a bit used. Good breakfest. Wifi for free. Nice pool with extremely cold water. At 8 a.m. the sauna was cold even the spa opening hours are from 6.00 till 9.00 in the morning. When I asked to warm it up I... More

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 21, 2013

We stayed here for a week while at an International Lions Convention. Very helpful, friendly staff that speaks English. Clean, compact rooms. Comfortable bed. Bathroom small; shower only. No iron in the room, but when we called for one, it was there in less than ten minutes. No air conditioning. Got pretty hot when we were there, but they do... More

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AmbassadorHam, General Manager at Quality Hotel Ambassador, responded to this review

Dear Ms. B., Thank you so much for telling us about your experience at the Quality Hotel Ambassador Hamburg. We are delighted to hear that you enjoyed your stay with us. It was a real pleasure to be among the host hotels for the International Lions Convention. We hope to welcome you back to our hotel and the city of... More

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 20, 2013

You get what you pay for. 22€ taxi ride from the airport, reasonable. The fastest check in I have ever experienced. Clean, quiet and friendly. The only downside? No AC, thank God for the fan! Do not have a hot shower or your room is like a sauna after. The bar is cozy and the bartender was awesome! My tv... More

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AmbassadorHam, General Manager at Quality Hotel Ambassador, responded to this review

Dear Ms. Jacks, Thank you for taking the time to comment on your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations due to the lack of AC in our guest roomsa as well as the problems with your TV. Your satisfaction is important to us and we... More

Amstelveen, The Netherlands
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 17, 2012

We booked a long weekend in this hotel for a very reasonable price. The hotel room is light, it's size and is standard, the bed is firm with a thoughtful combination of pillows. Furniture in the room reminds one of the 1990's, and as there was no sign of wear and tear this furniture might just slowly slip into a... More

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Perth, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 21, 2012

I only stayed for 1 night, arriving in the morning and my room was not ready yet. Room was not too small, but enough for 1 person. No free Wifi internet, but you can access the internet via the TV, but it's a bit pricey. Movies and other things are charged to the room, so be careful. There is the... More

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Oslo, Norway
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 7, 2012 via mobile

We had a late check-in around 1 am. The night receptionist was pleasant. But the room was below any standard. We had what they called a familyroom, But how a family could fit in there is beyond my imagination. Old and worn down interiour. Aircon did not work so we "slept" in 28 degrees all night. And there was not... More

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Gdansk, Poland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2012

Nice hotel, clean, good restaurant. 15 minute walk to City Centre. Free internet.

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Additional Information about Quality Hotel Ambassador

Address: Heidenkampsweg 34, 20097 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quality Hotel Ambassador 3.5*
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Also Known As:
Quality Inn Hamburg
Quality Hotel Hamburg

34 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms
124

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