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Novum Hotel Holstenwall Hamburg Neustadt

Holstenwall 19, 20355 Hamburg, Germany (Formerly Select Hotel am Holstenwall)
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Novum Hotel Holstenwall Hamburg Neustadt
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Novum Hotel Holstenwall Hamburg Neustadt
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158 Reviews from our TripAdvisor Community

Traveler rating
    29
    70
    47
    6
    6
See reviews for
22
55
20
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (29)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (51)
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Waterford
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

Just returned from weekend in Hamburg with friends. We were over to see a st Pauli game.The hotel is in a great Location,pretty close to stadium,tube station close and the Reeperbahn is only a short walk. Rooms basic but clean and the staff were very friendly and helpful.Agree with the other about the lovely buffet breakfast All in all enjoyed... More 

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Leicestershire, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2015

I visited this hotel with family for a short break. The location couldn't have been any better - two minutes walk from St Pauli tube station, one stop away from the beautiful port and opposite the English gardens. We found the room comfy and cosy and the breakfast was gorgeous! Despite being English we didn't miss the cooked breakfast as... More 

Was this review helpful? Yes 1
NovumGroupHotels, Guestrelation at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review

Dear Sir/Madam, Thank you for your review and your kind words, regarding your stay in our Novum Hotel Hagemann. We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Sincerely Yours Novum Team More 

Yaroslavl, Russia
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 6, 2015

No doubt I will stay here again! XIX century building (attracts attention), beautiful brick facade (and interior – as well). City map and candy at the reception. Breakfast is perfect! (Served, as I remember, from 6 a.m. (!) in the morning) Hot omelettes, eggs on sand, a thermos for coffee (not bad coffee), teapot for tea (try to find a... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 18, 2015

We stayed here in January the reviews on here we're mixed to be honest we got a great deal staying here and we weren't disappointed the hotel is lovely clean and tidy the staff were really helpful and friendly offering advice on places to eat or visit we would stay here again

Was this review helpful? Yes 1
Ballina, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

The hotel is in a fantastic location. Very central to many of the stations Hamburg had to offer. You can walk to most places and for the slightly longer journeys St. Pauli U Bahn is a 2 minute walk away. The hotel staff were extremely helpful and courteous. The buffet breakfast was standard fare but definitely good. I found the... More 

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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

The hotel is in a great location, right near St. Pauli U Bahn, next Park Planten de Blumen and Hamburg Museum. The staff were friendly and helpful, provided an extra pillow when requested. The breakfast is your standard buffet style breakfast; cereal, yoghurt, bread rolls, cheese etc. The door lock is abit fiddley and takes some time to get used... More 

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Top Contributor
61 reviews 61 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 25, 2014

Stayed here for a long weekend. I honestly can't fault the place. Courteous staff. Clean rooms. Nice breakfast. It maybe could have done with a bar, but did offer drinks from a chiller cabinet should needs must. The best thing about this hotel is that it was near enough to all the main attractions/areas of interest but far enough out... More 

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Lima, Peru
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 24, 2014

Booked this hotel and prepaid the stay and when we arrived at the hotel they didn't have a room available for that night! I was very surprised because I already paid for the room. They offered us to give us our money back or to send us to other hotel they have near the central station. As it was late... More 

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Swindon, United Kingdom
Top Contributor
130 reviews 130 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 5, 2014

Stayed here for 4 nights and overall the hotel is very good value for money and well located for U-bahn and 112 bus service which goes to the Fischmarkt. The room was spotlessly clean but quite small and the bathroom was even cosier with very little space between the shower cubicle and the toilet. The door lock mechanism is a... More 

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Edmonton, Canada
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 1, 2014

got a single private room with private bath and while it was a tiny room everything was very comfortable. I like harder beds and this worked great for my back. There are way nicer hotels nearby but they do cost more. I think the friendliness of the staff more than make up for it. Stayed during a heat wave and... More 

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