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All 317 Hamburg hotels

Novum Hotel Holstenwall Hamburg Neustadt

3.0 of 5 Hotel   |   Holstenwall 19, 20355 Hamburg, Germany (Formerly Select Hotel am Holstenwall) (Neustadt)
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Novum Hotel Holstenwall Hamburg Neustadt
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Ranked #99 of 317 hotels in Hamburg
A recent review
4 of 5 stars reviewed 2 days ago
CJDittes Reston, Virginia
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Traveler rating
    23
    56
    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Reston, Virginia
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staying here now and enjoying it. Was jealous at first of friends that were staying at "nicer" places but am happy that I saved a few bucks and am very comfortable here. My roomis very clean and comfortable. Breakfast is great and the staff is very helpful. Great location and my room is quiet. Im in the back so no... More

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Ahmedabad, India
Contributor
20 reviews 20 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 22, 2014

Spent 5 nights in the hotel in last week of June. Hotel was as depicted in the website/travel forums, but what the websites don't talk about is the people managing the hotel. This hotel may not be as posh as some of the other hotels in town, but if one compares the amenities with the price (I paid roughly 60... More

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NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review

Dear guest, Thank you very much for your review and your kind words, regarding your stay in our Hotel am Holstenwall. We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Sincerely Yours Holstenwall Team More

Milan
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 21, 2014

1 night only, check in at 2 pm. I arrived at 11 but they kept my bags in a locked room What to say, 65 euro for 1 night is kinda reasonable, hotel is quite close to city center, metro and train just 10 min walk and there are lots of nice restaurants (spanish and portuguese food!) good: location, cleanness... More

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review

Dear guest, Thank you for your nice review. We are delighted that you had a nice time in Hamburg. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Holstenwall Team More

Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 9, 2014

We spent a weekend with friends at the hotel and we were generally happy with our room and the service provided. The room was a good size and the beds quite comfortable, though more toiletries could be offered. We were very happy with the breakfast menu, however some warm dishes were no longer available closer to the closing time. The... More

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NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review

Dear guest, Thank you very much for your positive feedback. We are delighted that you had a nice stay in our Novum Hotel am Holstenwall. We would be very pleased if we can welcome you again soon. Kind regards, Holstenwall Team More

Brighton, United Kingdom
Top Contributor
63 reviews 63 reviews
33 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed July 8, 2014

The hotel is in a great location for exploring the city but our room was not in the best condition. Also, we booked a triple room thinking we'd get three single beds (3 guys) but this turned out to have one double and a single, so we had to pay additional nightly charges to get a family room (two singles... More

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Brussels, Belgium
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 1, 2014

We spend a weekend here with friends- the hotel room was nice and clean but it could be exceptional with some minor details. e.g. on Saturday morning the cleaning lady was making so much noise outside of the room that we woke up from the noise , so this is something that could be fixed to improve the sleep quality.... More

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NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review

Dear guest, Thank you for your review and your honest words, regarding you stay in our Hotel am Holstenwall. Of course, we have passed the criticized points to our service and housekeeping team. We want to apologize very much for the resulting inconvenience. Kind regards, Holstenwall Team More

Edinburgh, United Kingdom
Top Contributor
117 reviews 117 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 9, 2014

Spent five nights in this hotel and I was very happy with the quality of the hotel. Helpful staff, clean and comfortable rooms. Breakfast was excellent. I would have no hesitation returning to this hotel.

Was this review helpful? Yes 1
Soenderborg, Denmark
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 31, 2014

We (2 adults and 2 children) stayed here for one night exploring Hamburg. The room was perfect for our purpose. Hotel is clean and nice and the staff is very helpful and service oriented. The breakfast is very standard and the beds are a bit hard, but these are the only things that subtracts from an otherwise good score. I... More

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Hamburg
1 review
5 of 5 stars Reviewed May 19, 2014

the receptionist mr. struck is a pearl in all belongings. the room was pleasant and always tidy. the breakfast was the sunshine of the day. a very good location of the hotel. and the the personell always friendly and helpful. we will come again. congratulations. heinz+karin kallenda

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review

Dear guest, Thank you for your review and your kind words, regarding your stay in our Novum Hotel Holstenwall. We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Sincerely Yours Holstenwall Team More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

We stayed in this hotel as a family (adults and two teenage children) for a long weekend. We cannot fault it - nice room, good location, friendly staff and a good breakfast all at a good price. The hotel seemed to be full but we weren't woken by other guests. Not much in the way of restaurants in the immediate... More

Was this review helpful? Yes 2
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review

Dear guest, Thank you for your nice review. We are delighted that you had a nice time in Hamburg. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Holstenwall Team More

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Additional Information about Novum Hotel Holstenwall Hamburg Neustadt

Address: Holstenwall 19, 20355 Hamburg, Germany (Formerly Select Hotel am Holstenwall)
Location: Germany > Hamburg > Neustadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novum Hotel Holstenwall Hamburg Neustadt 3*
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Also Known As:
Select Hotel Hamburg

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Amenities

Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
The Novum Hotel Holstenwall is centrally located in Hamburg, close to the jetties, harbor and town center. The hotel is characterized by a beautiful facade that is a listed building. Go exploring in the Portuguese quarter and discover the maritime atmosphere of the harbor. The park planet and Blomen opens in the summer light water games. Near the hotel is the Bismarck Memorial, St. Michaelis Church, the Reeperbahn, Grosse Freiheit and the Hamburg Cathedral, which attracts a large audience each year. The musical Phantom of the Opera, which is currently in Hamburg, ensures the best evening entertainment. ... more   less 
Number of rooms
67

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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