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All 317 Hamburg hotels

Hotel Alster-Hof

3.5 of 5 Hotel   |   Esplanade 12, 20354 Hamburg, Germany
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Ranked #59 of 317 Hotels in Hamburg
A recent review
5 of 5 stars reviewed 1 week ago
Sue F
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146 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
67 reviews 67 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 days and went to Berlin for a couple days. We returned to Alster-Hof Hotel again because of the friendly, cosy and top location. The room was spacious and breakfast was relaxing and delicious. The staff in this hotel are friendly and helpful.

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Top Contributor
56 reviews 56 reviews
45 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel. Easy to reach from airport. Metro station (Steffansplatz) just 100m. Only 5 mins walk from Congress Centre (CCH), and rates very reasonable. Comfortable room, good bathroom, and quiet. Breakfast very good. Lack of quality, free wifi disappointing.

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Congleton, UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy to reach from the airport via a good rail link. Convenient for the shops the lake and the botanic gardens. Good quality hotel at a reasonable price. Rooms are well appointed, clean, comfortable and spacious. Excellent breakfast. Helpful staff. Free wifi would have been appreciated. This hotel met my expectations very well.

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is fantastic, the staff are helpful and breakfast buffet is plentiful. Having to pay extra for WiFi is disappointing, especially when the service is so poor. This is a basic requirement for a business traveler and needs to be upgraded urgently. The gym is lovely and spacious, mainly due to a lack of equipment, it was also... More

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Personnel is top. Location excellent. Direct rail line to airport. Breakfast beautifully served, with lots of fresh fruit. Only wifi was not only not available for free but also of poor quality. Room was comfortable. Bathroom had a bath tub.

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Maarssen, The Netherlands
Top Contributor
63 reviews 63 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 30, 2014

In a city like Hamburg it is not easy to find a good hotel, with reasonable prices. In my opinion 140 Euro for a double room and almost 100 Euro for a single room are reasonable because everything in the hotel is of high quality: the beds, the quietness, the spaciousness, of the rooms, the maintenance of the rooms, the... More

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you very much for your comment. We are glad that you enjoyed your stay in our hotel and that you and your family felt at ease. We look forward to welcoming you again. Kind regards, team Alster-Hof More

Top Contributor
81 reviews 81 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 18, 2014

Really helpful and courteous staff - a pleasure every time. Varied breakfast with a lot of fresh fruit and good, real scrambled eggs. Location at Binnenalster means less than 10 min´s walk to the Town hall. U-bahn station right outside. I reserved a good time in advance and the hotel fulfilled my wishes about room location. Bland and a little... More

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, we are glad to get such a nice comment, thank you very much! Kind regards, Alster-Hof More

Esslingen am Neckar, Germany
2 reviews
3 of 5 stars Reviewed May 13, 2014

We stayed for 3 days at the Alster Hof and I have to really mention the good service and politness of the service staff. The rooms are ok and the bathrooms are newly done. Evrything is taken care off. The breakfast was amazing and its a good place to stay looking from a point "price for value" ...

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1 review
4 of 5 stars Reviewed April 21, 2014

Within walking distance of the Rathaus, Karstadt and the main station. Within steps of hofbrauhaus. Very good buffet and sauna. Staff friendly and helpful.would be my first choice should I return to Hamburg .

Review collected in partnership with Easytobook.com

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review
Google Translation

Sehr geehrter Gast, wir bedanken uns für Ihre nette Bewertung und freuen uns, dass wir Sie mit unserem Angebot und... More

London, United Kingdom
Top Contributor
110 reviews 110 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 28, 2014

We got to the hotel 2 hours before check-in time and were delighted that our double room was available right away. We were impressed by the size of the room. A large double bed plus a large chest of draws to one side and a small table on the other . A comfortable armchair was on one side of a... More

Was this review helpful? Yes 1
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you very much for your friendly feedback! We are very glad that you have felt at ease in our hotel and do recommend it! We hope that we will see you again during your next stay in Hamburg! Kind regards, your hotel Alster-Hof! More

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Additional Information about Hotel Alster-Hof

Address: Esplanade 12, 20354 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Alster-Hof 3.5*
Number of rooms: 108
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Also Known As:
Alster Hof Hamburg
Alster Hof Hotel Hamburg

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