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Hotel Alster-Hof

Esplanade 12, 20354 Hamburg, Germany
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Hotel Alster-Hof
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Hotel Alster-Hof
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159 reviews from our community

Traveler rating
    41
    87
    28
    2
    1
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25
33
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CANYON COUNTRY, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2015

Location was the main reason I chose this hotel for an overnight stay but then wished I could stay longer! Barely one minute walk from Stephansplatz station and Colonnaden shopping and restaurants. Staff was efficient and pleasant. The single room and bathroom were compact (as expected) but quite comfortable and clean with modern furnishings and fixtures. Complimentary water in room.... More 

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UK
Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 23, 2014

Prefect for our 2 night break to see the Christmas markets. Lovely hotel, great breakfast and easy walking distance to all the markets and trains etc. Very reasonable price, friendly and helpful staff.

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Top Contributor
97 reviews 97 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 22, 2014

We stayed here for 3 days and went to Berlin for a couple days. We returned to Alster-Hof Hotel again because of the friendly, cosy and top location. The room was spacious and breakfast was relaxing and delicious. The staff in this hotel are friendly and helpful.

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you so much for your kind review. We are glad that you enjoyed your saty in our hotel and acknowledge the friendlyness of our staff. We look forward to your next visit. Kind regards, Hotel Alster-Hof More 

Kent
Top Contributor
67 reviews 67 reviews
52 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 21, 2014

Good hotel. Easy to reach from airport. Metro station (Steffansplatz) just 100m. Only 5 mins walk from Congress Centre (CCH), and rates very reasonable. Comfortable room, good bathroom, and quiet. Breakfast very good. Lack of quality, free wifi disappointing.

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Congleton, UK
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 6, 2014

Easy to reach from the airport via a good rail link. Convenient for the shops the lake and the botanic gardens. Good quality hotel at a reasonable price. Rooms are well appointed, clean, comfortable and spacious. Excellent breakfast. Helpful staff. Free wifi would have been appreciated. This hotel met my expectations very well.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2014

The hotel itself is fantastic, the staff are helpful and breakfast buffet is plentiful. Having to pay extra for WiFi is disappointing, especially when the service is so poor. This is a basic requirement for a business traveler and needs to be upgraded urgently. The gym is lovely and spacious, mainly due to a lack of equipment, it was also... More 

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Paris
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 28, 2014

Personnel is top. Location excellent. Direct rail line to airport. Breakfast beautifully served, with lots of fresh fruit. Only wifi was not only not available for free but also of poor quality. Room was comfortable. Bathroom had a bath tub.

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Maarssen, The Netherlands
Top Contributor
63 reviews 63 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 30, 2014

In a city like Hamburg it is not easy to find a good hotel, with reasonable prices. In my opinion 140 Euro for a double room and almost 100 Euro for a single room are reasonable because everything in the hotel is of high quality: the beds, the quietness, the spaciousness, of the rooms, the maintenance of the rooms, the... More 

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you very much for your comment. We are glad that you enjoyed your stay in our hotel and that you and your family felt at ease. We look forward to welcoming you again. Kind regards, team Alster-Hof More 

Denmark
Top Contributor
90 reviews 90 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 18, 2014

Really helpful and courteous staff - a pleasure every time. Varied breakfast with a lot of fresh fruit and good, real scrambled eggs. Location at Binnenalster means less than 10 min´s walk to the Town hall. U-bahn station right outside. I reserved a good time in advance and the hotel fulfilled my wishes about room location. Bland and a little... More 

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, we are glad to get such a nice comment, thank you very much! Kind regards, Alster-Hof More 

Esslingen am Neckar, Germany
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 13, 2014

We stayed for 3 days at the Alster Hof and I have to really mention the good service and politness of the service staff. The rooms are ok and the bathrooms are newly done. Evrything is taken care off. The breakfast was amazing and its a good place to stay looking from a point "price for value" ...

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