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Hotel Alster-Hof

3.5 of 5 Esplanade 12, 20354 Hamburg, Germany
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Hotel Alster-Hof
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Hotel Alster-Hof
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150 reviews from our community

Traveler rating
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    27
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
70 reviews 70 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 22, 2014 via mobile

We stayed here for 3 days and went to Berlin for a couple days. We returned to Alster-Hof Hotel again because of the friendly, cosy and top location. The room was spacious and breakfast was relaxing and delicious. The staff in this hotel are friendly and helpful.

Was this review helpful? Yes
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you so much for your kind review. We are glad that you enjoyed your saty in our hotel and acknowledge the friendlyness of our staff. We look forward to your next visit. Kind regards, Hotel Alster-Hof More

Kent
Top Contributor
61 reviews 61 reviews
49 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 21, 2014

Good hotel. Easy to reach from airport. Metro station (Steffansplatz) just 100m. Only 5 mins walk from Congress Centre (CCH), and rates very reasonable. Comfortable room, good bathroom, and quiet. Breakfast very good. Lack of quality, free wifi disappointing.

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Congleton, UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 6, 2014

Easy to reach from the airport via a good rail link. Convenient for the shops the lake and the botanic gardens. Good quality hotel at a reasonable price. Rooms are well appointed, clean, comfortable and spacious. Excellent breakfast. Helpful staff. Free wifi would have been appreciated. This hotel met my expectations very well.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

The hotel itself is fantastic, the staff are helpful and breakfast buffet is plentiful. Having to pay extra for WiFi is disappointing, especially when the service is so poor. This is a basic requirement for a business traveler and needs to be upgraded urgently. The gym is lovely and spacious, mainly due to a lack of equipment, it was also... More

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Paris
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 28, 2014

Personnel is top. Location excellent. Direct rail line to airport. Breakfast beautifully served, with lots of fresh fruit. Only wifi was not only not available for free but also of poor quality. Room was comfortable. Bathroom had a bath tub.

Was this review helpful? Yes 1
Maarssen, The Netherlands
Top Contributor
63 reviews 63 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 30, 2014

In a city like Hamburg it is not easy to find a good hotel, with reasonable prices. In my opinion 140 Euro for a double room and almost 100 Euro for a single room are reasonable because everything in the hotel is of high quality: the beds, the quietness, the spaciousness, of the rooms, the maintenance of the rooms, the... More

Was this review helpful? Yes 2
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you very much for your comment. We are glad that you enjoyed your stay in our hotel and that you and your family felt at ease. We look forward to welcoming you again. Kind regards, team Alster-Hof More

Denmark
Top Contributor
83 reviews 83 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 18, 2014

Really helpful and courteous staff - a pleasure every time. Varied breakfast with a lot of fresh fruit and good, real scrambled eggs. Location at Binnenalster means less than 10 min´s walk to the Town hall. U-bahn station right outside. I reserved a good time in advance and the hotel fulfilled my wishes about room location. Bland and a little... More

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, we are glad to get such a nice comment, thank you very much! Kind regards, Alster-Hof More

Esslingen am Neckar, Germany
2 reviews
3 of 5 stars Reviewed May 13, 2014

We stayed for 3 days at the Alster Hof and I have to really mention the good service and politness of the service staff. The rooms are ok and the bathrooms are newly done. Evrything is taken care off. The breakfast was amazing and its a good place to stay looking from a point "price for value" ...

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Hamburg
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2014

Within walking distance of the Rathaus, Karstadt and the main station. Within steps of hofbrauhaus. Very good buffet and sauna. Staff friendly and helpful.would be my first choice should I return to Hamburg .

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review
Google Translation

Sehr geehrter Gast, wir bedanken uns für Ihre nette Bewertung und freuen uns, dass wir Sie mit unserem Angebot und... More

London, United Kingdom
Top Contributor
117 reviews 117 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 28, 2014

We got to the hotel 2 hours before check-in time and were delighted that our double room was available right away. We were impressed by the size of the room. A large double bed plus a large chest of draws to one side and a small table on the other . A comfortable armchair was on one side of a... More

Was this review helpful? Yes 1
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you very much for your friendly feedback! We are very glad that you have felt at ease in our hotel and do recommend it! We hope that we will see you again during your next stay in Hamburg! Kind regards, your hotel Alster-Hof! More

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Additional Information about Hotel Alster-Hof

Address: Esplanade 12, 20354 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Alster-Hof 3.5*
Number of rooms: 108
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Also Known As:
Alster Hof Hamburg
Alster Hof Hotel Hamburg

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