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Hotel Alster-Hof

Esplanade 12, 20354 Hamburg, Germany
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Hotel Alster-Hof
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164 reviews from our community

Traveler rating
    42
    90
    29
    2
    1
See reviews for
25
33
37
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hotel Alster Hof is in a great location, 100 meters from the Innenalster and 30 meters from the Subway entrance. I had a 1 person, recently renovated room, which had all what I needed. The breakfast, which was included in the price, is absolutely stunning. Last, but not least, the hotel is clean and the service very friendly.

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Maastricht, The Netherlands
Top Contributor
101 reviews 101 reviews
27 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay at this hotel during the Aviation show in April every year and we have again booked it for next year. The location is perfect and the hotel itself is also good the rooms are clean and they have very nice bathrooms, breakfast is super and the staff are really friendly. My favorite is the bar Man, I do... More 

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Birmingham, United Kingdom
Top Contributor
135 reviews 135 reviews
16 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Hamburg for a three day city break, and picked the Hotel Alster Hof on price and location. It was perfect from start to finish, I had a great stay and would recommend it very highly. Location was close to the lake. Barely one minute walk from Stephansplatz station and Colonnaden shopping and restaurants and a short walk... More 

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Zurich, Switzerland
Top Contributor
105 reviews 105 reviews
49 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed March 27, 2015

This hotel has small rooms but with everything you need except free WIFI for the entire stay. There is 1 hour of WIFI for free which you activate vis an SMS code. Otherwise €5 for 24 hours. WIFI should be like the water... free. But not here.

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CANYON COUNTRY, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

Location was the main reason I chose this hotel for an overnight stay but then wished I could stay longer! Barely one minute walk from Stephansplatz station and Colonnaden shopping and restaurants. Staff was efficient and pleasant. The single room and bathroom were compact (as expected) but quite comfortable and clean with modern furnishings and fixtures. Complimentary water in room.... More 

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UK
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 23, 2014

Prefect for our 2 night break to see the Christmas markets. Lovely hotel, great breakfast and easy walking distance to all the markets and trains etc. Very reasonable price, friendly and helpful staff.

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Top Contributor
109 reviews 109 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 22, 2014

We stayed here for 3 days and went to Berlin for a couple days. We returned to Alster-Hof Hotel again because of the friendly, cosy and top location. The room was spacious and breakfast was relaxing and delicious. The staff in this hotel are friendly and helpful.

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Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear guest, thank you so much for your kind review. We are glad that you enjoyed your saty in our hotel and acknowledge the friendlyness of our staff. We look forward to your next visit. Kind regards, Hotel Alster-Hof More 

Kent
Top Contributor
69 reviews 69 reviews
54 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 21, 2014

Good hotel. Easy to reach from airport. Metro station (Steffansplatz) just 100m. Only 5 mins walk from Congress Centre (CCH), and rates very reasonable. Comfortable room, good bathroom, and quiet. Breakfast very good. Lack of quality, free wifi disappointing.

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Congleton, UK
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 6, 2014

Easy to reach from the airport via a good rail link. Convenient for the shops the lake and the botanic gardens. Good quality hotel at a reasonable price. Rooms are well appointed, clean, comfortable and spacious. Excellent breakfast. Helpful staff. Free wifi would have been appreciated. This hotel met my expectations very well.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2014

The hotel itself is fantastic, the staff are helpful and breakfast buffet is plentiful. Having to pay extra for WiFi is disappointing, especially when the service is so poor. This is a basic requirement for a business traveler and needs to be upgraded urgently. The gym is lovely and spacious, mainly due to a lack of equipment, it was also... More 

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