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Novum Business Hotel Belmondo Hamburg Hauptbahnhof

4.0 of 5 Spaldingstrasse 70, 20097 Hamburg, Germany
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Novum Business Hotel Belmondo Hamburg Hauptbahnhof
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Novum Business Hotel Belmondo Hamburg Hauptbahnhof
Novum Business Hotel Belmondo Hamburg Hauptbahnhof
Novum Business Hotel Belmondo Hamburg Hauptbahnhof
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204 reviews from our community

Traveler rating
    13
    76
    61
    30
    24
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed September 10, 2014

I was waken up after midnight when someone opened and tried entering my room. Understood the room was issued to another new customer when I was already in it. There was no one at the front desk and the security guard came knocking at my door after midnight asking telling me that I need to provide my information and details.(... More

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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 28, 2014

Booked 3 nights at this hotel to crash in, as attending yearly social function in Hamburg. Having stayed in 4 other Novum Hotels in the vicinity in the past 5 years. Booked a room with a sofa for single occupancy. On arrival to my room found a queen bed and 2 singles and no Sofa. Went downstairs to complain, only... More

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NovumGroupHotels, Guest Relation Assistant at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear guest Thank you for your review and your honest words, regarding you stay in our Hotel Belmondo. Of course, we have passed the criticized points to our technical department and also have spoke with the front desk employees regarding their behavior. We want to apologize very much for the resulting inconvenience. Kind regards, Belmondo Team More

Helsingborg
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 23, 2014

Clean,big rooms and a friendly staff. Not any luxury, but the price isn´t either. For just a good sleep and move on this is a good hotel. The breakfast was not included, but it was quite good. The Hotel also offers free parking outside.

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NovumGroupHotels, Guest Relation Assistant at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you very much for your positive feedback. We are delighted that you had a nice stay in our Hotel Belmondo. We would be very pleased if we can welcome you again soon. Kind regards, Belmondo Team More

Lisbon, Portugal
1 review
2 of 5 stars Reviewed July 1, 2014

It was a double room made of a piece of corridor. There was no washbasin and no way to get water. The WC was in the middle of the hall and the shower was 2 floors under! The room might be new built because just 1 member of the staff could explain us where the bathroom and WC were. Not... More

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Birmingham
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 8, 2014

The hotel is clean and well-run, wifi is excellent, breakfast good. Our room did not have a fridge; it had tea and coffee facilities, but take your own tea/coffee. The light switch was on the headboard just behind my wife's head, a strange arrangement! There is a grocer's a few doors away (closed Mondays) and an excellent Vietnamese restaurant a... More

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Oatlands, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 26, 2014

Like a few other reviewers, we didn't look at reviews and booked in a rush as we had limited wifi while traveling. Staff were not nice, they were not interested in helping - we asked a good place to eat around the area and instead of recommendations we were told "go the the station". Yes rooms had air-con and the... More

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NovumGroupHotels, Leiter Gästebetreuung at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear Guests, Thank you very much for your review. We want to apologize very much for the behavior and unfriendliness of our employees. We have spoken directly with them and will train them further. For the inconvenience we want to apologize very much. Sincerely Yours Belmondo Team More

Boston, MA
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 21, 2014

Hard to find something good to say about this hotel, except that it is (relatively) cheap. It is at least 10 or 15 minutes to the closest train station. There is nothing much nearby. It is fine for a place to sleep, but not good for much else. We wish we had stayed in a better location, with friendlier and... More

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NovumGroupHotels, Leiter Gästebetreuung at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear Guest, Thank you very much for taking the time to review our Hotel Belmondo. We are very sorry, that we were not able to meet your expecations. We would like to apologize for the bahviour of our staff and assure you that further we will train them further. We have also forwared yor comments to the housekeeping departement ,so... More

Amble, United Kingdom
Top Contributor
52 reviews 52 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 25, 2014

The hotel itself is okay and clean enough, but some of the staff let it down as they are a bit miserable. We started here for three nights and got a good price, I wouldn't have liked to pay much more for his hotel to be honest. Our room was non smoking as I'm sure all of the hotel was... More

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you very much for your review. We want to apologize very much for the behavior and unfriendliness of our employees. We have spoken directly with them and will make further training. For the inconvenience we want to apologize very much. Sincerely Yours Belmondo Team More

LINWOOD
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 8, 2013

my husband and i and our three grown up children stayed at this hotel in september 2013. We were delighted with this hotel, clean and good choice for breakfast. The hotel was very central with a bus stop close by and central station and metro within walking distance. The hotel was not noisy although on a main street. We were... More

Was this review helpful? Yes 1
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Additional Information about Novum Business Hotel Belmondo Hamburg Hauptbahnhof

Address: Spaldingstrasse 70, 20097 Hamburg, Germany
Location: Germany > Hamburg > Hammerbrook
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novum Business Hotel Belmondo Hamburg Hauptbahnhof 4*
Number of rooms: 107
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Also Known As:
City Conact Arcadia Hamburg
Hamburg City Conact Arcadia

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