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Novum Business Hotel Belmondo Hamburg Hauptbahnhof

4.0 of 5 Spaldingstrasse 70, 20097 Hamburg, Germany
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Novum Business Hotel Belmondo Hamburg Hauptbahnhof
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Novum Business Hotel Belmondo Hamburg Hauptbahnhof
Novum Business Hotel Belmondo Hamburg Hauptbahnhof
Novum Business Hotel Belmondo Hamburg Hauptbahnhof
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221 reviews from our community

Traveler rating
    13
    80
    67
    32
    29
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tarbert, United Kingdom
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked into this hotel for 4 days. It is a few minutes walk from the main rail station although on a not so obvious way see my directs at the end of the review. The room was of an adequate size very clean and comfortable with good servicing. A great shower and a very comfortable bed. The staff we... More 

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Copenhagen, Denmark
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent in this hotel just 1 night, but it was enough to evaluate it. I think it is great value for such amount of money. The location is good - quite close to the central station, but still on a distance to have good sleep. The room was simple, but clean and comfortable. Breakfast was simple as well, but... More 

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Prerov, Czech Republic
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 2, 2014

The location of the hotel is not bad however it's on the opposite side from all the tourist attractions, so if you're coming to Hamburg for tourism, you may try something else as getting to the metro/train stations will require some walking. The rooms are old and definitely don't give the impression of a 4* hotel. On the other hand... More 

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2 reviews
1 of 5 stars Reviewed September 10, 2014

I was waken up after midnight when someone opened and tried entering my room. Understood the room was issued to another new customer when I was already in it. There was no one at the front desk and the security guard came knocking at my door after midnight asking telling me that I need to provide my information and details.(... More 

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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed July 28, 2014

Booked 3 nights at this hotel to crash in, as attending yearly social function in Hamburg. Having stayed in 4 other Novum Hotels in the vicinity in the past 5 years. Booked a room with a sofa for single occupancy. On arrival to my room found a queen bed and 2 singles and no Sofa. Went downstairs to complain, only... More 

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear guest Thank you for your review and your honest words, regarding you stay in our Hotel Belmondo. Of course, we have passed the criticized points to our technical department and also have spoke with the front desk employees regarding their behavior. We want to apologize very much for the resulting inconvenience. Kind regards, Belmondo Team More 

Helsingborg
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 23, 2014

Clean,big rooms and a friendly staff. Not any luxury, but the price isn´t either. For just a good sleep and move on this is a good hotel. The breakfast was not included, but it was quite good. The Hotel also offers free parking outside.

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you very much for your positive feedback. We are delighted that you had a nice stay in our Hotel Belmondo. We would be very pleased if we can welcome you again soon. Kind regards, Belmondo Team More 

Lisbon, Portugal
1 review
2 of 5 stars Reviewed July 1, 2014

It was a double room made of a piece of corridor. There was no washbasin and no way to get water. The WC was in the middle of the hall and the shower was 2 floors under! The room might be new built because just 1 member of the staff could explain us where the bathroom and WC were. Not... More 

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Birmingham
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 8, 2014

The hotel is clean and well-run, wifi is excellent, breakfast good. Our room did not have a fridge; it had tea and coffee facilities, but take your own tea/coffee. The light switch was on the headboard just behind my wife's head, a strange arrangement! There is a grocer's a few doors away (closed Mondays) and an excellent Vietnamese restaurant a... More 

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Oatlands, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 26, 2014

Like a few other reviewers, we didn't look at reviews and booked in a rush as we had limited wifi while traveling. Staff were not nice, they were not interested in helping - we asked a good place to eat around the area and instead of recommendations we were told "go the the station". Yes rooms had air-con and the... More 

Was this review helpful? Yes 1
NovumGroupHotels, Leiter Gästebetreuung at Novum Business Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear Guests, Thank you very much for your review. We want to apologize very much for the behavior and unfriendliness of our employees. We have spoken directly with them and will train them further. For the inconvenience we want to apologize very much. Sincerely Yours Belmondo Team More 

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Additional Information about Novum Business Hotel Belmondo Hamburg Hauptbahnhof

Address: Spaldingstrasse 70, 20097 Hamburg, Germany
Location: Germany > Hamburg > Hammerbrook
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novum Business Hotel Belmondo Hamburg Hauptbahnhof 4*
Number of rooms: 107
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Also Known As:
City Conact Arcadia Hamburg
Hamburg City Conact Arcadia
Hotel Style:
#76 Luxury Hotel in Hamburg

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