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Crowne Plaza Hamburg - City Alster

4.5 of 5 Graumannsweg 10, 22087 Hamburg, Germany
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Crowne Plaza Hamburg - City Alster
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Crowne Plaza Hamburg - City Alster
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538 reviews from our community

Traveler rating
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    123
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38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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March, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel was perfect for our three day visit. Our 'Club room' was comfortable - very warm but large window to open. The huge bed had two duvets which we thought was an excellent idea. The markets are all quite close together and about fifteen minutes for the first from the hotel walking. This area is pedestrian friendly and there... More 

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Manchester, United Kingdom
Top Contributor
151 reviews 151 reviews
78 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't want to sound ungrateful, having been upgraded to a club room, but that comes with staying at a lot of IHG group hotels. The Crowne Plaza at Hamburg would have got another star from me but for a few salient points. The room was fine, well furnished, well equipped (no bath robes in a club room?) and comfortable.... More 

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Flitwick, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel and good base to visit the beautiful Christmas Markets of Hamburg. Excellent hotel bar for a couple of local beers after a day sight seeing. Good selection of choices at breakfast. Not quite as close to the central train station as expected but easily accessible with a little local train knowledge Also not enough staff working in... More 

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Zagreb
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 5 nights, felt very welcomed, hotel stuff was helpful, kind, warm and everything what you would expect from this kind of hotel. The room was big enought, clean, with comofrtable bed. Wery good breakfast. Hotel location is perfect,not fare from City center, near lake, in nice neighborhood...everithing was perfect !

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Blackford, Scotland
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It is December and the hotel room is cold and so is the bar. Service in the bar and restaurant is slow due to having 2 -3 members of staff serving. The first night I was here it took an hour for my order to be taken. I was surprised to be told that whilst I had internet included this... More 

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Kuwait City, Kuwait
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 3 nights. Hotel location is about 15 min walk from the city center. The hotel staff are friendly, and helpful, the rooms are a bet on the small side but the bed is very comfortable, tea and coffee available in the room, and high speed wifi internet access was complementary. Nice place to stay... More 

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Emad B Thank you very much for providing us with your positive review. I am delighted that you enjoyed the location of the hotel as well as our rooms. Thank you for the nice words about our staff. We appreciate your recommendation and we are looking forward to welcoming you again. Kind regards Hannes Dreher General Manager More 

Sechelt, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed in the Crowne Plaza Hamburg one night in May 2014. As it was one hotel one hotel on our 10 day tour with Trafalgar Tours. This hotel and all others were first rate, very comfortable and clean. Unfortunately we cannot vouch for specifics all hotels were great and we would recommend all of them including... More 

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Porpoise I am very pleased to read that you had a comfortable stay with. Great thanks for your nice feedback and recommendation. I would be delighted, if you will be our guest soon again and wish you a joyful christmas season. Kind regards Hannes Dreher General Manager More 

Stockholm, Stockholms Län, Sweden
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 11, 2014

Crowne Plaza is close to the center but still quite off. Good prices and a disasterously bad restaurant. Wine List??? Hardly palatable wines. The saving grace is that you just have breakfast there and then go someplace else for dinner. Pay extra for WIFI!!!! Please, we are living in 2014. Easy to get to trhe airport via taxi but not... More 

Was this review helpful? Yes 3
GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Glenn A Thank you for your feedback. It is of high importance to us as it helps to improve the service we offer to our guests. I am really sorry our restaurant could not meet your expectations. For IHG Reward Members we offer free WiFi – the membership is free of charge. We hope to welcome you again. Best... More 

Landskrona, Sweden
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 11, 2014

Good hotel, great breakfast! 20 min walk to Hamburg shopping area. Nice location by the water. Got to the hotel early and got a free room upgrade to a club room, very nice gesture! Would've given 4 stars but no hotelguest in 2014 should pay extra for WiFi!!!

Was this review helpful? Yes 1
GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Martin Ahfedt Thank you for your positive feedback. I am glad to here, that you enjoyed our free room upgrade and the location. Your feedback is very important because it assists us in continually improving the service we offer to our guests. For IHG Reward Members we offer free WiFi – the memberchip is free of charge. Hence, we... More 

Quorndon, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 7, 2014

I have stayed here many times as I visit Hamburg for business frequently. Nice hotel in a good location. There is plenty of choice at breakfast and the food served in the bar is of good quality as is the beer but that would be expected in Germany! Taxis are usually available all the time right outside the main of... More 

Was this review helpful? Yes
GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Simon H. Thank you very much for providing us with your positive review. I am delighted that you enjoyed the location of the hotel as well as the breakfast. We appreciate your recommendation and we are looking forward to welcoming you again. Best regards Hannes Dreher General Manager More 

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Additional Information about Crowne Plaza Hamburg - City Alster

Address: Graumannsweg 10, 22087 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Hamburg - City Alster 4.5*
Number of rooms: 285
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Also Known As:
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Hotel Style:
#52 Romantic Hotel in Hamburg
#53 Luxury Hotel in Hamburg
#72 Business Hotel in Hamburg

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