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All 317 Hamburg hotels

Crowne Plaza Hamburg - City Alster

4.5 of 5 Hotel   |   Graumannsweg 10, 22087 Hamburg, Germany
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Ranked #79 of 317 Hotels in Hamburg
A recent review
4 of 5 stars reviewed 1 week ago
SimonWB Stellenbosch, South Africa
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512 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stellenbosch, South Africa
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A typical Crowne Plaza but very well appointed rooms with all the usual amenities. Breakfast was adequate but maybe could have had a slightly better selection. This is a hotel that has a lot of conferences and if it is hosting on during your stay the noise levels after hours can be a little disturbing but this will not stop... More

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear SimonWB Thank you very much for providing us with your positive review. We are delighted that you enjoyed your stay at Crowne Plaza Hamburg – City Alster. Your feedback is very important because it assists us in continually improving the service we offer to our guests. We appreciate your recommendation and we are looking forward to welcoming you again.... More

Regina SK CANADA
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I was on a tour with Trafalgar and stayed at this hotel for one night. Located in a quiet area of the city - looked like a neighbourhood so I went out walking for a bit after dinner. The room was clean, small for Canadian standards (but just fine for sleeping). Bathroom was lovely.. All in all a great place.... More

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear dbutterflyd Thank you so much for your nice feedback. I am very glad to hear, that you have spent very pleasant and comfortable vacation with us. I would be very delighted, if you choose to be our guests again at your next trip to Germany and Hamburg. Yours sincerely, Hannes Dreher General Manager More

Shanghai, China
Top Contributor
87 reviews 87 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I took this hotel in lack of any recommendation, just wanted to stay one night. The location is surprisingly quiet, although it is near to Alster and to Railway Station and city center. Good for business travellers or people, who want to have a short stay in center. Although kitchen was closing 11 p.m., they were able to provide a... More

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Ralf M. Thank you very much for providing us with your positive review. We are delighted that you enjoyed the location of our hotel. We are looking forward to welcoming you again. Yours sincerely Hannes Dreher General Manager More

Lisbon, Portugal
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well decorated, modern, swiming poll. 15 minutes walking from center(Haupbanhof) and 5 minuts from underground (Uhlandstrasse). Near the lake. Attentive staff. With a not expensive self service tee space with qualities from all over the world.

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Luis F. Thank you so much for your nice feedback. I am very glad to hear, that you have spent very pleasant and comfortable vacation with us. I would be very delighted, if you choose to be our guests again at your next trip to Germany and Hamburg. Yours sincerely Hannes Dreher General Manager More

Gloucester
Top Contributor
190 reviews 190 reviews
44 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here as part of a package at the end of a Cunard cruise and found it to be ideal for a city break. Located in a quiet residential area of the city, we were in a second floor room in a small dead end corridor off the main one so only a couple of other rooms in the vicinity.... More

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear earthtravelller, Thank you for your time you took to evaluate our hotel and for providing us with such a nice feedback. We are glad you enjoyed your stay at the Crowne Plaza Hamburg-City Alster and we look forward to welcoming you again. Yours sincerely Hannes Dreher General Manager More

Greater Manchester, United Kingdom
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 19, 2014

First time for me at this hotel I was pleasantly surprised, breakfast is very good, very central to everything. Did not have time to use the pool and spa maybe next time as we are going back in December to accompany my husband for a business trip and mine is to experience Hamburg Christmas Market.

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Travis S., Thank you very much for your positive feedback. We are glad to read that you were pleasantly surprised by our hotel. We hope you had a safe journey back to Manchester and we look forward to welcoming you in December. Yours sincerely Hannes Dreher General Manager More

Moscow, Russia
2 reviews
2 of 5 stars Reviewed August 4, 2014

The exterior and location of the hotel looked good, and the lobby was also nice. But everything changed, when I entered the room. It was smelly, small and hot. The air conditioner showed the temperature of +26 degrees Celsius. The repair worker said he could not do anything about it and advised to wait some hours before the temperature eventually... More

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear OlegKirsanov, Thank you for providing us with your feedback, which will help us to improve the service we offer to our guests. We are sorry we could not meet your expectations and hope you will choose our hotel for your next stay in Hamburg. Yours sincerely, Hannes Dreher General Manager More

Mjolby, Sweden
Top Contributor
73 reviews 73 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 4, 2014

Initially this review was meant to be a "3 points" one but after staying at the Crowne Plaza City Alster for close to two weeks I'm changing it to a "4 points review" and that's because of the great staff. The hotel as such is a 3 star property. Stayed in 3 different rooms and there's really nothing wrong with... More

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear j_a70, thank you very much for your feedback. We are glad you had a pleasant stay with us and were satisfied with our staff. We look forward to welcoming you again! Yours sincerely, Hannes Dreher General Manager More

Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 31, 2014

I was greeted in familiar style welcoming me as a gold IHG member but he also went a step further and thanked me for my loyalty. A nice touch since my company allows me to use all the main brands. The rooms are comfortable and the facilities excellent as expected from the CP brand. I found the staff to be... More

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GMHamburgCP, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear slankypuss, Thank you very much for your nice feedback! I am glad to read you enjoyed your stay with us. We look forward to welcoming you again. Yours sincerely, Hannes Dreher General Manager More

Gympie, Australia
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

We arrived at the Crowne Plaza after a five hour train journey from Copenhagen and so were more than ready for a rest. Checkin was smooth and efficient, although wifi was not free until we joined the hotel rewards club. Room was quiet, even though we faced onto the front courtyard, and clean and well set up. Breakfast was in... More

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GMHamburgCP, General Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear EdM389 Thank you very much for your positiv feedback. We are glad that you enjoyed your stay at the Crowne Plaza Hamburg - City Alster and we are pleased to hear that you were overall satisfied with our service. Hence, we appreciate your recommendation and we are looking forward to welcome you again. Yours sincerely Hannes Dreher General Manager More

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Additional Information about Crowne Plaza Hamburg - City Alster

Address: Graumannsweg 10, 22087 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hamburg - City Alster 4.5*
Number of rooms: 285
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Also Known As:
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza

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