We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hamburg - City Alster

Hotel website
Hotel deals
Graumannsweg 10, 22087 Hamburg, Germany
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hamburg - City Alster
View Map
Add Photo Write a Review

735 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Stuttgart
Level Contributor
223 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed just one night in a comfort room for business. Rooms are a little older but everything is still in very great shape. Beds were comfortable. I never tried the gym or restaurant. Location was good and just a short walk to the old town. I would certainly stay again

Helpful?
Thank GK_10_1972
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

We were upgraded to the club room. It was not a big room, but it was comfortable. The breakfast in the club floor had not so much choices, so we went to the normal restaurant. That was a bigger and more choices restaurant. The food is ok. The service of the front office staff were very good. They tried to... More 

Helpful?
Thank A TripAdvisor Member
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear guest, thank you very much for sharing your recent experience at our hotel. I am glad to read that you enjoyed a very good stay with us and were satisfied with the very good service of our front office staff and the free parking service. We hope you enjoyed some nice days in Hamburg and explored many of the... More 

Birmingham, United Kingdom
Level Contributor
91 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second visit to this excellent hotel within reasonable walking distance of Hamburg town centre. We could walk down a road of restaurants and shops or along the Alster lake bank. Room clean, comfortable and well appointed. Staff all very pleasant and helpful. Club lounge one of the best with decent snacks and drinks throughout the day. The number 6... More 

Helpful?
Thank Christine_Roger
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Christine_Roger, thank you very much for sharing your recent experience at our hotel. It is a pleasure to read that you also enjoyed an excellent second visit in our hotel in Hamburg and had a great time exploring the city centre, christmas market and the huge model railway. Thank you also for your praise for our pleasant and helpful... More 

Cairns, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Don´t let the building itself fool you, the inside is actually quite nice. The room was comfortable however with a queen size bed it really needed a queen sized doona/quilt, not two single sized ones. The real let down however was the restaurant service. Despite not being a particularly busy night and having plenty of staff, it still took a... More 

Helpful?
Thank alan960
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear alan960, thank you very much for your honest feedback. I would like to apologize for all the inconvenience that occured during your stay in our hotel. We will take your remark regarding the size of or double bed serious and kindly recommend you to ask for a King Size bed for your next reservation. I am very sorry that... More 

Groningen, The Netherlands
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been to this hotel from saturday 2 januar till wednesday 6 januar. When we arrived there was parking space in front of the hotel or near the street. But we parked the car (dry from snow and ice) in the parking beneath the hotel (normally 19,50 euro a night). Our room was on the second floor. Clean and... More 

Helpful?
Thank kriden
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear kriden, thank you very much for your great feedback and your recommendation. It is a pleasure to read that we met all your expectations with our excellent breakfast, the room and our friendly staff. We feel honoured by your praise to be one of the best hotels you visited, so we would be grateful to be your host again... More 

Asianexpert
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location: This hotel is located next to the Aussenalster - a very good spot of you like walking or running around the lake (7.5km one round) - but it takes a good 15-25 Minutes walk to the city center. Rooms: The roms are small; we had booked an executive room, even this was more like a standard room in other... More 

Helpful?
Thank Asianexpert
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Asianexpert, thank you very much for sharing your recent experience at our hotel. I hope you and your family enjoyed a pleasant time during your visit in Hamburg and in our hotel. I would like to apologize for the inconveniences that occured during your stay, especially with our staff. We take your concern very serious because it helps us... More 

Munich, Germany
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel & very quiet place,the club lounge is good,it is place for peace ,good room,great to walk on the Alster.The front office Manger is Great,takes care of the old customer very well.always will be in this hotel when I am in Hamburg.

Helpful?
Thank sai c
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear sai c, so glad to read that you always choose our hotel when you stay in Hamburg. Thank you for sharing your great feedback and highlighting the convenient location, our executive club lounge and our front office manager. We will forward your praise to him and also for your next stay with us we will take care very well... More 

izmir
Level Contributor
151 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We prefer to stay there when we visit Hamburg and want to stay at the heart of the city, situation is perfect and quiet, service is always excellent:) Staff very helpful, we like to stay there and definitely will go again,

Helpful?
Thank meltem e
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear meltem e, so delighted to read your feedback for our hotel. Thank you very much for your candid words and the praise for our convenient location and the excellen, helpfult service of our staff. It owuld be a pleasure to welcome you back very soon as our guest and many more times in the future. We wish you all... More 

Copenhagen, Denmark
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at Crowne Plaza over the New year. The hotel was fully booked, so there was a lot of traffic at the breakfast buffet – one day we had to wait in line, but I guess that’s how it is, when the hotel is fully booked, so that's understandable. The breakfast buffet was excellent, btw, so worth the wait... More 

Helpful?
Thank Line J
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Line J, great to read your candid feedback for your stay at our hotel. I am glad you enjoyed a pleasant and good start into the new year 2016 in our hotel and were especially satisfied with our excellent breakfast buffet. During the weekend and when the hotel is fully booked our breakfast team always tries its best to... More 

manchester
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

We stayed for 2 nights as we were visiting Hamburg to watch a Prodigy gig and it was exactly what we wanted. Clean, comfortable, a decent bed and good shower pressure. The decor is a little dated in the rooms it doesn't matter as you don't really spend any time in there. The public areas are very nice. We didn't... More 

Helpful?
Thank dinglenoam
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review

Dear dinglenoam, thank you very much for your lovely feedback and your recommendation for our hotel. I am glad to read that you enjoyed 2 wonderful nights with us and had "exactly what you wanted". The street with all the nice restaurants, cafe´s and bars is called "Lange Reihe" street and 5 min walking distance from the hotel. I am... More 

Questions? Get answers from hotel staff and past guests. Ask a question

321 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (163)
Viewed
Hotel & grounds (30)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Room/suite (38)
Viewed
View from room (8)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (14)
Viewed
Other (62)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (110)
Viewed
Amenities (8)
Viewed
Restaurants and Bars (22)
Viewed
Room (40)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Business center/function rooms (2)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
Room/suite (17)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (8)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hamburg hotels
Mercure Hotel Hamburg Mitte
#104 of 319 in Hamburg
4.0 of 5 stars 482 reviews
ARCOTEL Rubin
#81 of 319 in Hamburg
4.0 of 5 stars 513 reviews
Eimsbüttel
NH Hamburg Mitte
NH Hamburg Mitte
#87 of 319 in Hamburg
4.0 of 5 stars 459 reviews
Show Prices
Show Prices
Show Prices
Hamburg-Altstadt
Barcelo Hamburg
Barcelo Hamburg
#37 of 319 in Hamburg
4.5 of 5 stars 734 reviews
Altona-Altstadt
NH Hamburg Altona
NH Hamburg Altona
#61 of 319 in Hamburg
4.0 of 5 stars 534 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay