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Novum Hotel Graf Moltke Hamburg

3.0 of 5
Steindamm 1, 20099 Hamburg, Germany (Formerly TOP)
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Novum Hotel Graf Moltke Hamburg
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Novum Hotel Graf Moltke Hamburg
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256 reviews from our community

Traveler rating
    45
    119
    66
    15
    11
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
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London, United Kingdom
Top Contributor
231 reviews 231 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is 2 minutes walk from the main train station and 1 minute from the bus station. It is a typical chain hotel that is well maintained. The rooms are good value for money and are clean and well maintained. The breakfast is ok but would benefit from more variety particualrly additional hot items (eg sausages/bacon) as it is... More 

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NovumGroupHotels, Guest Relation at Novum Hotel Graf Moltke Hamburg, responded to this review

Dear Sir and Madam, Thank you very much for your feedback. We are delighted that you had a nice time in Hamburg. We would be very pleased if we can welcome you again soon. Kind regards, Novum - Team More 

Linz, Austria
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located next to Hamburg's Hauptbahnhof (central train station), which was very convenient to get around and to the airport. Our room was located on the first floor facing the main street and I dont remember if there was a noise from the street. Both room and bathroom were small. The room has high ceiling and a small... More 

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NovumGroupHotels, Guestrelation at Novum Hotel Graf Moltke Hamburg, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank für Ihre netten Worte, bezüglich Ihres Aufenthaltes in unserem Hotel Novum Graf Moltke. Sehr gerne... More 

Mechelen, Belgium
Top Contributor
60 reviews 60 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 2, 2015

The hotel was under renovation during our time there... buliderners outside the window ... The staff were terrible and NOT serviceminded att all ... The area around have a lot of "special people" close to station ... Th ehotel inside was nice with a big beautiful stair inside... I was clean and we have a good family room. Separated shower... More 

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Senior Contributor
40 reviews 40 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 13, 2015

Hotel Graf is located very close to Hamburg's Hauptbahnhoff making it a very convenient location, easy to reach from the airport. The hotel is in a beautiful old building with a lovely staircase. The reception staff was friendly & helpful. Our double room was very tight, but had high ceilings with lovely cornicing. It had enough cupboard space, a full... More 

Was this review helpful? Yes 1
Ballarat, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 9, 2015

Travelling with some friends and we stayed in Hamburg for 2 nights at this hotel. Rooms fairly small but we didn't mind as we were simply sleeping there and out exploring during the days. Super close to the main train station (literally across the road)looks like a seedy area at night but was actually fine. Room had comfortable bed, desk... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 27, 2014

We have stayed at this Hotel a few times before so we were hoping for a nice three night stay to visit the Hamburg Christmas markets. We were checked in by an english lady, I said it it a nice room? she replied it is two singles as requested....well we opened the door and I can only describe the room... More 

Was this review helpful? Yes 2
East Midlands
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 26, 2014

I could find nothing wrong with this hotel. I paid 153 euros for three nights with breakfast for three people. The room was huge, quiet, very nice bathroom, good breakfast, good tv, wi fi worked well. Superb location opposite station. It was a bargain and I would certainly go again. I don't know why some people moan about this hotel.... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2014

We turned up to Hamburg and went on the street of the hotel, and were quite shocked! We actually went to the wrong hotel initially, on the other end of the street, also a Novum hotel, and I was so glad to find out it wasn't that one! It was at night and the street was full of shady people,... More 

Was this review helpful? Yes 1
Ruswil, Switzerland
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 31, 2014

We arrived early in the morning and were right away accommodated by the friendly staff. We were able to keep out bags/luggage in a small room beside the desk while we went sight seeing for the day since our rooms were not ready yet (we forgot to mention that we would be checking in very early in the morning). Hotel... More 

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Crewe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

We had three nights here and the price was extremely good, the hotel is extremely close to the town centre, albeit also quite close to a few dodgy looking steets if you take the wrong turn when exiting. The room was very clean and in good condition and we were not disturbed at all, the breakfast was quite simple but... More 

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