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All 316 Hamburg hotels

Novum Hotel Graf Moltke Hamburg

3.0 of 5 Hotel   |   Steindamm 1, 20099 Hamburg, Germany (Formerly TOP) (St. Georg)
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Novum Hotel Graf Moltke Hamburg
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70%
Ranked #118 of 316 hotels in Hamburg
A recent review
4 of 5 stars reviewed 4 weeks ago
RPCNJ Widnes, United Kingdom
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211 people have reviewed this hotel

Traveler rating
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Danish first
  • English first
  • French first
  • German first
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English first
Widnes, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel in December 2013 for a short break. The hotel is situated very close to the Hauptbahnhof (2 minute walk) and the U-Bahn is right outside the front of the hotel, making the whole city easily accessible. Our room looked out on to Steindamm and although it was a busy street, the room was quiet and... More

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NovumGroupHotels, Guest Relation Assistant at Novum Hotel Graf Moltke Hamburg, responded to this review

Dear guest, Thank you for your nice review. We are delighted that you had a nice time in Hamburg. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Graf Moltke Team More

Stafford UK
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed here on the weekend as part of a stag do and I have to be honest the hotel was perfect. Clean, comfortable beds, nice breakfast and all very good. The place is basic, its not the ritz but I would be happy to take my wife if we were staying. It's very close to the main station and shopping... More

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Oxford, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 20, 2014

I thought this hotel was good value and the bed was comfortable for our 1 night stay in Hamburg. It was close to the rail and bus station. The room was clean and price reasonable. I would recommend this hotel.

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NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Graf Moltke Hamburg, responded to this review

Dear guest, Thank you very much for your positive feedback. We are delighted that you had a nice stay in our Hotel Graf Moltke. We would be very pleased to welcome you again soon. Kind regards, Graf Moltke Team More

Havana, Cuba
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2014

The service is horrible, the front desk lady was very rude and unhelpful. In the room you have ertain information and the they change it without notice. The rates they change tbe day they want you have to pay before hand so if for some reason you have to leave you lose your money. Service in the breakfast is bad.... More

Was this review helpful? Yes 1
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Graf Moltke Hamburg, responded to this review

Dear Orlandito , Thank you for your review and your honest words, regarding you stay in our Hotel Graf Moltke. Of course, we have passed the criticized points to the responsible departments. We would like to apologize very much for the resulting inconvenience. Kind regards, Graf Moltke Team More

London/Worcs
Top Contributor
490 reviews 490 reviews
129 hotel reviews
356 helpful votes 356 helpful votes
2 of 5 stars Reviewed February 20, 2014

Booked two rooms directly with the hotel back in September for a three night stay in December. On the day of travel, due to adverse weather British Airways cancelled our flight. I called the hotel and advised our arrival would be delayed by 24 hours. The following evening we arrived and were allocated the tiniest, most pokey room I have... More

Was this review helpful? Yes 2
Berkhamsted, England, United Kingdom
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 20, 2014

The mixed reviews concerned me, but this hotel was perfect for our 5 day family stay in Hamburg. We had a large, clean room with spotless bathroom with shower & bath. The staff were always very friendly. The breakfast was always fresh and plentiful. Not a bad word to say about this centrally located hotel. Interesting nightlife if you walk... More

Was this review helpful? Yes 3
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Graf Moltke Hamburg, responded to this review

Dear guest, Thank you for your review and your kind words, regarding your stay in our Hotel Graf Moltke Novum. We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Sincerely Yours Graf Moltke Team More

Algarve, Portugal
Top Contributor
192 reviews 192 reviews
49 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed February 12, 2014

When we made the reservation the hotel website warned - Very small room with queen size bed. So we were not going to deception. When we got there the room was in fact small but I have been in smaller rooms without warning . And though it was small we manage to live there with two bags ( one of... More

Was this review helpful? Yes 2
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Graf Moltke Hamburg, responded to this review

Dear guest, Thank you for your review and your kind words, regarding your stay in our Hotel Graf Moltke Novum. We have gladly passed your positive comments to our employees and directors. We hope to welcome you again as our guest soon. Sincerely Yours Graf Moltke Team More

Swansea, Wales, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 5, 2014

Stayed here from 24th jan to jan 25th 2014 to go to a concert at the o2.We choose this hotel as its near everything but quite a long haul to the o2.We had a twin room on the 2nd floor near the back which was just what we needed but we had no outside view only of the kitchen down... More

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Dewsbury, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 29, 2013

Second visit to this hotel, and it was just as good as last year. A good, value hotel that does exactly what it says on the tin. Just over the road from the main Hamburg railway station. Breakfast very good, lots of choice. Rooms very clean, and small, but you do have the option of a bigger room when booking,... More

Was this review helpful? Yes 1
Ecuador
Top Contributor
58 reviews 58 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 16, 2013

this is a great option if you appreciate being close to Central Train Station and airport (from Train Station one train ride away). Hamburg´s heart is all around you within a walking distance- museums, shops, malls, Churches, Channels, docks & lakes etc. You have U-Bahn, S-Bahn, Intercity Trains, International lines all within a few blocks! The Hotel evidently had a... More

Was this review helpful? Yes 2
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Additional Information about Novum Hotel Graf Moltke Hamburg

Address: Steindamm 1, 20099 Hamburg, Germany (Formerly TOP)
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novum Hotel Graf Moltke Hamburg 3*
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Also Known As:
Graf Moltke Top Hotel
Top Hotel Hamburg
Hamburg Top Hotel

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Amenities

Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
The Novum Hotel Graf Moltke is located in a prime location between the Alster lake and the city center and close to the main train station. The hotel is characterized by a beautiful white exterior and a bright, welcoming entryway. In the immediate vicinity of the hotel you have a variety of venues and bars. To visit the maritime atmosphere of the harbor, the St. Michaelis church (Michel) or the jetties, it is only a few minutes ride by public transport, take off directly at the main station. ... more   less 
Number of rooms
89

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