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All 319 Hamburg hotels

Hotel Graf Moltke Novum

3.0 of 5 Hotel   |   Steindamm 1, 20099 Hamburg, Germany (Formerly TOP) (St. Georg)
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Ranked #122 of 319 hotels in Hamburg
A recent review
5 of 5 stars Reviewed February 20, 2014
Heidi B Berkhamsted, England, United Kingdom
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265 people have reviewed this hotel

Traveler rating
    48
    123
    65
    19
    10
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44
59
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Danish first
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  • English first
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English first
Havana, Cuba
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The service is horrible, the front desk lady was very rude and unhelpful. In the room you have ertain information and the they change it without notice. The rates they change tbe day they want you have to pay before hand so if for some reason you have to leave you lose your money. Service in the breakfast is bad.... More

Was this review helpful? Yes 1
London/Worcs
Top Contributor
458 reviews 458 reviews
123 hotel reviews
250 helpful votes 250 helpful votes
2 of 5 stars Reviewed February 20, 2014

Booked two rooms directly with the hotel back in September for a three night stay in December. On the day of travel, due to adverse weather British Airways cancelled our flight. I called the hotel and advised our arrival would be delayed by 24 hours. The following evening we arrived and were allocated the tiniest, most pokey room I have... More

Was this review helpful? Yes 2
Berkhamsted, England, United Kingdom
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 20, 2014

The mixed reviews concerned me, but this hotel was perfect for our 5 day family stay in Hamburg. We had a large, clean room with spotless bathroom with shower & bath. The staff were always very friendly. The breakfast was always fresh and plentiful. Not a bad word to say about this centrally located hotel. Interesting nightlife if you walk... More

Was this review helpful? Yes 3
NovumGroupHotels, Guest Relation Assistant at Hotel Graf Moltke Novum, responded to this review

Dear guest, Thank you for your review and your kind words, regarding your stay in our Hotel Graf Moltke Novum. We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Sincerely Yours Graf Moltke Team More

Faro
Top Contributor
158 reviews 158 reviews
44 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed February 12, 2014

When we made the reservation the hotel website warned - Very small room with queen size bed. So we were not going to deception. When we got there the room was in fact small but I have been in smaller rooms without warning . And though it was small we manage to live there with two bags ( one of... More

Was this review helpful? Yes 2
NovumGroupHotels, Guest Relation Assistant at Hotel Graf Moltke Novum, responded to this review

Dear guest, Thank you for your review and your kind words, regarding your stay in our Hotel Graf Moltke Novum. We have gladly passed your positive comments to our employees and directors. We hope to welcome you again as our guest soon. Sincerely Yours Graf Moltke Team More

Swansea, Wales, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 5, 2014

Stayed here from 24th jan to jan 25th 2014 to go to a concert at the o2.We choose this hotel as its near everything but quite a long haul to the o2.We had a twin room on the 2nd floor near the back which was just what we needed but we had no outside view only of the kitchen down... More

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Dewsbury, United Kingdom
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 29, 2013

Second visit to this hotel, and it was just as good as last year. A good, value hotel that does exactly what it says on the tin. Just over the road from the main Hamburg railway station. Breakfast very good, lots of choice. Rooms very clean, and small, but you do have the option of a bigger room when booking,... More

Was this review helpful? Yes 1
Ecuador
Top Contributor
59 reviews 59 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 16, 2013

this is a great option if you appreciate being close to Central Train Station and airport (from Train Station one train ride away). Hamburg´s heart is all around you within a walking distance- museums, shops, malls, Churches, Channels, docks & lakes etc. You have U-Bahn, S-Bahn, Intercity Trains, International lines all within a few blocks! The Hotel evidently had a... More

Was this review helpful? Yes 2
Egremont, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 13, 2013

We went with friends to the Christmas Market. This was a good location and we got the quiet room we asked for, it was also clean. The Breakfast was good, the down side was there wasn't a bar where you could sit and have a drink and a lack of tea/coffee making facilities in our rooms

Was this review helpful? Yes 1
Chesterfield, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 1, 2013

this hotel was fine and despite some of the reviews here was not in a seedy part of town (just near a big station in a modern european city). its a busy location but thats what makes it great for eating and drinking options. rooms were clean, staff were friendly and the breakfast was spot on to start a busy... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

I stayed in this hotel and booked a triple room (Oct 2013). The room is spacious, clean and beds are comfortable. The hotel is just across the Central station, Museum Kunst and Gewerbe, and few minutes from major locations including the gay street Lange Reihe. Breakfast is great with so much selection. Price is reasonable and house keeping staff are... More

Was this review helpful? Yes 1

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Additional Information about Hotel Graf Moltke Novum

Also Known As:
Graf Moltke Top Hotel
Top Hotel Hamburg
Hamburg Top Hotel
Address: Steindamm 1, 20099 Hamburg, Germany (Formerly TOP)
Location: Germany > Hamburg > St. Georg
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #122 of 319 hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Graf Moltke Novum 3*
Official Description (provided by the hotel):
The Novum Hotel Graf Moltke Hamburg is located in a prime location between the Alster lake and the city center and close to the main train station. The hotel is characterized by a beautiful white exterior and a bright, welcoming entryway. The Museum of Arts and Crafts, the Ohnsorg theater and cinema tradition in St. George can be reached in just a few minutes' walk from the hotel. In the immediate vicinity of the hotel you have a variety of venues and bars. To visit the maritime atmosphere of the harbor, the St. Michaelis church (Michel) or jetties, there are only a few minutes ride by public transport, take off directly at the main station. ... more   less 
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