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All 317 Hamburg hotels

TRYP by Wyndham Hamburg Arena

3.0 of 5 Hotel   |   Kieler Strasse 333, 22525 Hamburg, Germany (Formerly Mercure Hotel Hamburg Arena)
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TRYP by Wyndham Hamburg Arena
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Ranked #160 of 317 Hotels in Hamburg
A recent review
4 of 5 stars reviewed 5 days ago
Jamal A Kuala Lumpur, Malaysia
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223 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was initially worried as I booked this hotel when it was still Mercure. But they honoured my earlier booking and even replied my emails and answered my queries. We arrived around 4pm and there was only 1 person at reception. As he was busy with a phone call, Leslie, the reservation manager attended to me. She was very friendly... More

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Bremen, Germany
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: not so convenient when you have to take the public transport to the city, it's a 15 mins walk to the next station. When you have a car there are free parking spaces along the street just in front of the hotel, be aware that if you use the hotel parking they charge you 12 € per day. Rooms:... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 10, 2014

My husband and I stayed here for a long weekend; it was in a good location for getting to the city centre easily. Overall it was a lovely stay. Rooms clean and nicely decorated but the carpet could do with a deep clean. Reception friendly and polite. They were helpful and not annoyed when we wanted to change our room... More

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H7550, Shiftleader Front Office at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Ruth, thanks for your review at tipadvisor. We are very glad that you enjoyed the stay at the Tryp by Wyndham Hotel so much. Also we would like to thank you for the praise about the staff. Nevertheless, we would like to say sorry that you didn't get a corkscrew first and also that the first room was to... More

Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 20, 2014

Initially walked past the hotel as I had booked into a Mercure hotel, but no one could be ars*d to tell me it had changed hands between making the booking and arriving. Poor show all round. Problems with charging things to my room, problems with changing hotel, problems all round. Wish I hadn't bothered booking here really.

Review collected in partnership with Accorhotels.com

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H7550, Shiftleader Front Office at TRYP by Wyndham Hamburg Arena, responded to this review

Dear guest, thanks for your Review. We are very sorry, that you didn't get a message that the hotelname changed. We told it all our co-operation Partner, that we were rebranded at the 11 of July 2014 into Tryp by Wyndham Hamburg Arena. Also we are afraid that you didn't like the stay here. Therefore we wanted to know, what... More

Jakarta, Indonesia
Top Contributor
57 reviews 57 reviews
54 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 4, 2014

The hotel was a bit old, but well maintained and clean. the room preference is good. we stayed at 1 room with 2 double beds, rare option but really helps family with children traveller. supermarket is just walk away.

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H7550, Shiftleader Front Office at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Ignatius, thanks for your Review. We are very happy, that you enjoyed the stay at your Hotel so much. We are looking forward to welcome you here again. Kind regards Carolin Lohse Shiftleader Front Office and Guest Relation More

London
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 2, 2014

Spent two nights here while on a weekend away with some friends. It is not centrally located but a 10 minute walk will get you to a subway station and cabs in this area are very cheap. It is a nice clean hotel and reception were courteous and efficient. They were more than willing to put up a dozen rowdy... More

Was this review helpful? Yes 1
H7550, Guest Relation at TRYP by Wyndham Hamburg Arena, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass... More

Williamsburg, Virginia
Top Contributor
151 reviews 151 reviews
67 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed January 24, 2014

This hotel is clean and relatively quiet though near a major road. Public transport is close by but only a few restaurants are close. Security was OK; though my door had trouble latching. I thought the breakfast overpriced. There are two nearby bakery/snackbars that will satisfy the light appetite for 1/5 the price. Staff were helpful. Internet was free. Nothing... More

Was this review helpful? Yes 1
H7550, Shiftleader Front Office at TRYP by Wyndham Hamburg Arena, responded to this review
Google Translation

Sehr geehrter Herr Lasrman, vielen dank, dass Sie sich die Zeit genommen haben uns ein Feedback über Ihren Aufenthalt zukommen... More

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Additional Information about TRYP by Wyndham Hamburg Arena

Address: Kieler Strasse 333, 22525 Hamburg, Germany (Formerly Mercure Hotel Hamburg Arena)
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — TRYP by Wyndham Hamburg Arena 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Hamburg
Hamburg Holiday Inn

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