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All 318 Hamburg hotels

Mercure Hotel Hamburg Arena

3.0 of 5
Kieler Strasse 333, 22525 Hamburg, Germany
Hotel amenities
Mercure Hotel Hamburg Arena
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51%
Ranked #158 of 318 hotels in Hamburg
Most recent review
4 of 5 stars Reviewed May 26, 2013
MusicLover186338 Southampton, United Kingdom
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173 reviews from our community

    Trip type
Traveler rating
    13
    62
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    21
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Date Rating
Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2013

We booked the hotel because it was close to the O2 world. It is I suppose, certainly closer than many, but in a pouring rain storm , it is a very long way! Anyway we called a cab and that was fine, the hotel call and within 10 minutes or so the taxi arrives and you need to give the... More

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H7550, Guest Service at Mercure Hotel Hamburg Arena, responded to this review
May 30, 2013

Dear Guest, thank you very much for taking the time to review our hotel. I am very pleased to hear, that you enjoyed your overall stay with us. It is always great to hear, when one of our employees leaves a good impression with our guests. You can be sure, that I will let Ralf know of your praise for... More

Antwerp, Belgium
1 review
2 of 5 stars Reviewed May 16, 2013

it was a bad experience and far under my expectations. I thought it was close to the arena but it was certainly not. The staff was not very friendly. Breakfast was poor and expensive. The surrounding is really bad, very very far out of te center.

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H7550, Guest Service at Mercure Hotel Hamburg Arena, responded to this review
May 30, 2013

Dear Guest, I am very sorry to hear that we were not able to meet your expectations, when you stayed with us. Our guest reviews are very important to us and we do take them very seriuosly. I can assure you that we are following up on the things you have mentioned and will take measures where we have to... More

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Duseeldorf
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 1, 2013

good location with connection by S-Bahn. it seems to be a bit old hotel, but it was clean upon check in. Staff was friendly and professional. And within walking distance (7-8 minutes), there are 3 supermarkets. When we go to Hamburg again, we will use this hotel again. However, one thing: in the room, there was a small refrigerator which... More

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Workington, United Kingdom
1 review
4 of 5 stars Reviewed December 19, 2012

Review collected in partnership with Accorhotels.com

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 15, 2012

The Hotel is close to the street, so it's quite noisy. I chosed it for the Fitness Room, but this one is very tiny and in the same room with the Sauna (I was running and I saw on the mirror, a naked old man...I was shocked) the restaurant closed earlier, I ate in a Burger King that was 10min... More

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Saumur, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed August 29, 2012

Located on a very noisy thoroughfare, so that one could not sleep with windows open, this hotel in other respects was a good value. Protected parking was available for an additional cost. We did not eat in the restaurant--the price for breakfast was higher than what was available at neighborhood restaurants.

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Helsinki
1 review
1 of 5 stars Reviewed July 12, 2012

We booked the room by phone on our way from Belgium to Stockholm. To our great disappointment it turned out that the room they had reserved for us was a smokers room (unmentioned while booking), and that there was no substitute available, and that the payment was not refundable even with the room untouched. The stinch was overwhelming, and when... More

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Malmo, Sweden
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 8, 2012

We stopped there on our way from Belgium to Sweden and loved it. The hotel is well located with a Parking. The rooms are in the Mercure style and confort. No problem. This hotel was super friendly and had a real great staff. Our 3 years boys loved the place and the staff made him really happy. The food in... More

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Chester, England, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 22, 2012 via mobile

Nice and clean. Food expensive in hotel. Sonst alles gute.

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A TripAdvisor Member
4 of 5 stars Reviewed February 3, 2012

Value for money, I like that, easy check in and check out. also werry good internet. I saved this into my agenda. Next time I book a room in Hamburg this will be 1st val. Im saties fyed with the whole service package.

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Additional Information about Mercure Hotel Hamburg Arena

Also Known As:
Holiday Inn Hamburg
Hamburg Holiday Inn
Address: Kieler Strasse 333, 22525 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Business Center Pets Allowed Restaurant Room Service
Hotel Style:
Ranked #158 of 318 hotels in Hamburg
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The 3 star Mercure Hotel Hamburg Arena has 105 comfortable rooms and is located a stone's throw from the O2 World Hamburg and the Imtech Arena in north-west Hamburg. Local public transport links will take you directly to all musical theater venues and into the heart of the city center. Hamburg International Airport is just a few minutes away by taxi. Hotel guests can use the hotel mini gym and sauna free of charge. ... more   less 
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Mercure Hotel Hamburg Arena
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