it was a bad experience and far under my expectations. I thought it was close to the arena but it was certainly not. The staff was not very friendly. Breakfast was poor and expensive. The surrounding is really bad, very very far out of te center.

good location with connection by S-Bahn. it seems to be a bit old hotel, but it was clean upon check in. Staff was friendly and professional. And within walking distance (7-8 minutes), there are 3 supermarkets. When we go to Hamburg again, we will use this hotel again. However, one thing: in the room, there was a small refrigerator which... More

The Hotel is close to the street, so it's quite noisy. I chosed it for the Fitness Room, but this one is very tiny and in the same room with the Sauna (I was running and I saw on the mirror, a naked old man...I was shocked) the restaurant closed earlier, I ate in a Burger King that was 10min... More

Located on a very noisy thoroughfare, so that one could not sleep with windows open, this hotel in other respects was a good value. Protected parking was available for an additional cost. We did not eat in the restaurant--the price for breakfast was higher than what was available at neighborhood restaurants.

We booked the room by phone on our way from Belgium to Stockholm. To our great disappointment it turned out that the room they had reserved for us was a smokers room (unmentioned while booking), and that there was no substitute available, and that the payment was not refundable even with the room untouched. The stinch was overwhelming, and when... More

We stopped there on our way from Belgium to Sweden and loved it. The hotel is well located with a Parking. The rooms are in the Mercure style and confort. No problem. This hotel was super friendly and had a real great staff. Our 3 years boys loved the place and the staff made him really happy. The food in... More

Nice and clean. Food expensive in hotel. Sonst alles gute.

Value for money, I like that, easy check in and check out. also werry good internet. I saved this into my agenda. Next time I book a room in Hamburg this will be 1st val. Im saties fyed with the whole service package.