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All 318 Hamburg hotels

Mercure Hotel Hamburg Arena

3.0 of 5 Hotel   |   Kieler Strasse 333, 22525 Hamburg, Germany (Eimsbüttel)
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Ranked #147 of 318 hotels in Hamburg
A recent review
3 of 5 stars Reviewed January 24, 2014
Lasrman Williamsburg, Virginia
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224 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Williamsburg, Virginia
Top Contributor
151 reviews 151 reviews
67 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 24, 2014

This hotel is clean and relatively quiet though near a major road. Public transport is close by but only a few restaurants are close. Security was OK; though my door had trouble latching. I thought the breakfast overpriced. There are two nearby bakery/snackbars that will satisfy the light appetite for 1/5 the price. Staff were helpful. Internet was free. Nothing... More

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H7550, Shiftleader Front Office at Mercure Hotel Hamburg Arena, responded to this review
Google Translation

Sehr geehrter Herr Lasrman, vielen dank, dass Sie sich die Zeit genommen haben uns ein Feedback über Ihren Aufenthalt zukommen... More

5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed October 20, 2013

Great place to be if you are doing business in the area. Not many attractions around the hotel, but 20 minutes with bus/taxi you are in the centre of Hamburg. No fitness center in the hotel, but it was ok to take a jogging trip around ind the area. Breakfast was good.

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Sunderland, UK
Top Contributor
59 reviews 59 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 24, 2013

The hotel is in a quieter area, although on a main road. It is a good location of course for the arena. Rooms were clean and equipped as you would expect. The food in the restaurant was good quality and plentiful, especially the breakfast buffet. The two minor drawbacks are 1 ) a lack of air conditioning in the rooms... More

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Sugar Land, Texas
Top Contributor
57 reviews 57 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 2, 2013

Very small rooms and generally not up to date. Nothing much at the location including restaurants and shops. It has very small backyard and the front faces a fairly busy street. the bathroom was clean. It was very basic and far from city activities and interesting tourist spots.

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North Fort Myers, Florida, United States
Top Contributor
80 reviews 80 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 20, 2013

The hotel is not too close too anything ..there was a grocery store across the street but it didn't have too many items too take ou for snacks...the room was large ,quiet ,enou and clean..I found the desk staff friendly and helpful..transportation is a few long blocks away..this is a good hotel for travelers between one city and another..

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Southampton, United Kingdom
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2013

We booked the hotel because it was close to the O2 world. It is I suppose, certainly closer than many, but in a pouring rain storm , it is a very long way! Anyway we called a cab and that was fine, the hotel call and within 10 minutes or so the taxi arrives and you need to give the... More

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H7550, Guest Service at Mercure Hotel Hamburg Arena, responded to this review

Dear Guest, thank you very much for taking the time to review our hotel. I am very pleased to hear, that you enjoyed your overall stay with us. It is always great to hear, when one of our employees leaves a good impression with our guests. You can be sure, that I will let Ralf know of your praise for... More

Antwerp, Belgium
1 review
2 of 5 stars Reviewed May 16, 2013

it was a bad experience and far under my expectations. I thought it was close to the arena but it was certainly not. The staff was not very friendly. Breakfast was poor and expensive. The surrounding is really bad, very very far out of te center.

Review collected in partnership with Accorhotels.com

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H7550, Guest Service at Mercure Hotel Hamburg Arena, responded to this review

Dear Guest, I am very sorry to hear that we were not able to meet your expectations, when you stayed with us. Our guest reviews are very important to us and we do take them very seriuosly. I can assure you that we are following up on the things you have mentioned and will take measures where we have to... More

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Additional Information about Mercure Hotel Hamburg Arena

Also Known As:
Holiday Inn Hamburg
Hamburg Holiday Inn
Address: Kieler Strasse 333, 22525 Hamburg, Germany
Location: Germany > Hamburg > Eimsbüttel
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#18 Best Value Hotel in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hotel Hamburg Arena 3*
Official Description (provided by the hotel):
The 3 star Mercure Hotel Hamburg Arena has 105 comfortable rooms and is located a stone's throw from the O2 World Hamburg and the Imtech Arena in north-west Hamburg. Local public transport links will take you directly to all musical theater venues and into the heart of the city center. Hamburg International Airport is just a few minutes away by taxi. Hotel guests can use the hotel mini gym and sauna free of charge. ... more   less 
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