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NH Collection Hamburg City

#21 of 317 Hotels in Hamburg
Certificate of Excellence
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Feldstr. 53-58 | 20357 Hamburg, 20357 Hamburg, Germany
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1 room 1 adult
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NH Collection Hamburg City
NH Collection Hamburg City
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551 Reviews from our TripAdvisor Community

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Ostend, Belgium
1 review
4 of 5 stars Reviewed 3 weeks ago

I've stayed in this hotel for 4 amazing nights. I had a room on the 5th floor. All the rooms (on that floor; source: fire escape plan) are the same. But that's great! The room will impress you when you open the door. The rooms itself look brand new and are very clean. One of the best rooms I've ever... More 

Helpful?
Thank S V
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. S V, Thank you very much for staying at our hotel during your visit in Hamburg. I'm delighted to read that you enjoyed our guest rooms very much. However I apologies most sincerely for the inconveniences you experienced. I have already addressed the mentioned points within the responsible manager in order that corrective action can be taken. Nevertheless... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spend 2 days in the with our 2 kids (11 and 13) and enjoyed our staff. Location is quite centrally and close to the key public transport lines. Staff is extremely kind, friendly and helpful. Rooms look line new. We had a family room which was spacious and had a nice I view. Especially the shower is great. Unfortunately... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Nicknaam
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. Nicknaam, Thank you so much for staying with us and sharing your experience here on Tripadvisor. Its a great pleasure to read that you enjoyed your stay with us. I talked to our Breakfast team about the issue regarding the buffet refilling. My apologize. We hope to welcome you again at NH Collection Hamburg City. Kind Regards, Antonio... More 

Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Visited this hotel september 2015.Unlike rest of the NH Hotels the one in Hamburg was not so nice.Service was great but the rest not so much.Apart from that Hamburg is amazing.Good shopping and lovely restaurants around.Beer is also absolutely great.

Helpful?
Thank Georgi I
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Georgi I, First of all, thank you very much for staying at our hotel during your visit in Hamburg. I have carefully read your comments and I am sorry to read that we could not win you as one of our hotel’s numerous friends. Please be aware that during your stay in September was on renovation in all areas... More 

Aarhus, Denmark
1 review
4 of 5 stars Reviewed December 24, 2015

Nice clean rooms, comfortable beds. Everything is newly built/renovated. Good parking facilities. Situated in walking distance from the center of Hamburg. Very friendly and professional staff. Didn't try breakfast since it was quite expensive.

Review collected in partnership with NH Hotels

Helpful?
Thank mettehj
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. mettehj, its a pleasure to read that you had such a lovely stay with us. Thank you so much for sharing your experience at the NH Collection Hamburg City. We hope to welcome you again next year. Regards Antonio Marra Deputy Manager More 

Frankfurt, Germany
1 review
4 of 5 stars Reviewed December 23, 2015 via mobile

I had a great stay at the hotel, the best hotel I've stayed at in awhile. My room was so clean and comfortable almost as if they had opened the hotel last week. Super firm but comfortable mattress and a very attentive and friendly staff. But the area was kind of strange, industrial like, across street from I think a... More 

Helpful?
Thank flacoperezPR
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. flacoperezPR, It was a pleasure to welcome you at the NH Collection! Concerning our location, let us to point out that our central location in the heart of Hamburg is the perfect spot for business travellers and guests who are looking for a weekend getaway. The hotel is ideally connected to all parts of the city, including Hamburg... More 

Linlithgow, United Kingdom
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 23, 2015

We stayed here for four nights and were very pleased with the hotel. It is ideally situated for visiting the sites of Hamburg. The Rathaus is in easy walking distance or you can use two u-bahn lines that are in two to three minutes walking distance. The room was spacious, clean and well-equipped. The large TV could turn right around... More 

Helpful?
Thank Sheenagh A
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. Sheenagh A, thank you very much for your stay at the NH Collection Hamburg City and for your feedback. We will share your impressions with the whole team and we are looking forward to your next stay with us. Regards Antonio Marra Deputy Manager More 

Silkeborg, Denmark
1 review
5 of 5 stars Reviewed December 18, 2015

It is a very good hotel in a nice part of the city with many interesting buildings an locasiens and with short distance to the center and al the interesting places here. Less than one km. to walk along an interesting road.

Review collected in partnership with NH Hotels

Helpful?
Thank jensh65
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. jensh65, thank you very much for your lovely feedback and for your stay at the NH Collection Hamburg City. We are very happy to hear that you enjoyed your time with us! Looking forward to your next stay in Hamburg. Kind Regards Antonio Marra Deputy Manager More 

Cologne, Germany
Level Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed December 16, 2015

The hotel is not bad, but I am also surprised about the outstanding reviews. Just average for me and nothing to write home about. The name suggests it is right in the city center, but during cold winter days and nights I would still recommend the subway to travel to the main tourist attractions. Walking distance to next station is... More 

Helpful?
Thank Countrybob
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. Countrybob, first of all we would like to thank you for choosing NH Collection Hamburg City for your last stay in Hamburg and for the nice comments regarding the cleanliness of bathroom, our friendly and professional staff and our exclusive Courtesy Bar, which is for all our Guests for free. We regret that there were some issues as... More 

yorkshire uk
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 12, 2015

We had a refurbished room and everything was new and clean. The rooms were very large and the bathroom exceptional and beds were very comfortable The Wifi was very good and we had no problems with it Breakfast was too expensive so we ate out and there was ample to be had Taxi cost 24 euro from the airport and... More 

Helpful?
Thank helen13
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Ms. helen13, Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at NH Collection Hamburg City. We look already forward to welcome you back in the... More 

Northumberland, UK
Level Contributor
171 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 stars Reviewed December 4, 2015

This hotel is perfectly designed and positioned for business people and tourists alike. Renovated rooms with firm beds and cosy bedding with space to move around. It was the sort of hotel I wish existed in every town and city that I visit. Less than 30 minutes from the airport (except in rush hour), a short walk to the U... More 

Helpful?
Thank firtreecott
NHManagementCity, Manager at NH Collection Hamburg City, responded to this review

Dear Mr. firtreecott, Thank you very much for taking the time to share your experiences during your stay at our hotel on TripAdvisor.com. I was pleased to read that you enjoyed your stay at our hotel and appreciate your comments about the new renovated guest rooms as well as the location of the NH Collection Hamburg City. We look forward... More 

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