I was with a group of 8 adults, all coming to Hamburg for the first time. From the moment you get out of the taxi and see the liveried doorman with top-hat and tails and the bellman with the round cap, you know you are going to experience something old-world and elegant. The front desk is staffed with polite and... More

we are currently staying at the newly renovated kempinsky in hamburg. prior to our arrival we contacted the consierge to obtain recommendation and assistance with restaurant bookings, etc where assistance and suggestions provided was outstanding. when arriving in the htl, check in was extremely swift and the room (312, deluxe with alster view) was very spacious, newly refurbished and a... More

A hotel stay out of the ordinary. The hotel itself is beautiful and classic. The rooms are gigantic and luxuriously furnished with lots of air. Even the hallways are super wide and with lots of room to breathe. The staff is competent and service minded. Yes, it costs a little extra, but you feel like a king. House keeping came... More

Let's start with the positive: the staff was very kind. The problem arises from the fact that some rooms (135 euros per night) are sold via a third party website. The rooms sold are under classified, non renovated (feeling like nothing has been updated or repaired since the 1960s), they are not shown on the hotel website (which does not... More

Our annual awards ceremony was held at Atlantic this year. After their remodeling it has regained it's old class again. If you are looking for a top place to stay in the city center of Hamburg I highly recommend this hotel

The hotel, though thoroughly modern, has the feel and decor of Old World elegance. The service was polite but not obsequeous. I asked for a quiet room, and took a deluxe room facing the courtyard. No noise whatsoever. The bed was very soft, and the bedding was all natural, which I personally like. The room was spacious and well appointed... More

This is an excellent hotel, and there is hardly anything to criticise. The rooms are very nice and the staff are very all very polite and helpful. The food is also good, and there is a nice bar (with a smoking section). Really the best place to stay for anyone passing through Hamburg.

Hotel looked amazing, and on the walk to my room looked very impressive, but I was put in a small room- twin beds and noisy from the building work happening outside. As I was there on business it was fine for purpose, but I would have been extremely dissapointed if I was there for leisure. No bath in bathroom, only... More

Hotel Atlantic Kempinski, Hamburg is one of the finest hotels I have stayed in. While the rooms and facilities are decisive factors for a hotel's reputation, I feel at home in a hotel if the staff are great. Atlantic Kempinski's staff scored high marks on my list. Courteous, knowledgeable and ever helpful, just about everyone I interacted with at the... More