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Hotel Atlantic Kempinski Hamburg

5.0 of 5 An der Alster 72 - 79, 20099 Hamburg, Germany
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Certificate of Excellence 2014
Hotel Atlantic Kempinski Hamburg
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Hotel Atlantic Kempinski Hamburg
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417 reviews from our community

Traveler rating
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    29
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    10
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60
162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cambridgeshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Recently spent 4 nights at the Atlantic Kempinski. Stayed in one of the suites and everything was fantastic. Beautifully decorated, fruit basket on arrival, lovely courtyard view. We enjoyed the huge breakfast buffet on several of our mornings there. A little pricey, but plenty of choices on the buffet and also the cooked to order. Recommend the pancakes. Lovely lake... More 

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Giessen, Germany
Top Contributor
65 reviews 65 reviews
41 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed for two nights, for business, in January 2015. The hotel has several things to recommend it: (i) the building is beautiful, inside and out; (ii) the location is great for transport and local sightseeing; and (iii) the staff are very friendly, and efficient. I was less impressed with the room itself. The hotel is historic and in an... More 

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Surrey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Staff extremely attentative. The concierge was very helpful with a great sense of humour and guided us to a couple of fabulous places for breakfast! We only had bar snacks and did not eat in the restaurant so can't comment on the food. The bar was lovely - just a shame so quiet and thus lacked atmosphere. I read before... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Service, breakfast and Spa/pool area are not 5 star. More 2-3 stars. The breakfast was so bad we took a taxi to Hotel Vier Jahreszeiten each morning. No concierge working the evening we arrived. Small ugly pool area. No one followed us to the room when we arrived.

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AtlanticKempinski, General Manager at Hotel Atlantic Kempinski Hamburg, responded to this review

Dear guest, We want to thank you for taking the time to write us a feedback about your stay with us. As we strive to exceed our guest expectations, we take every feedback seriously. I’m very sorry to hear we did not meet your expectations, because of this we have also gotten in touch with you offline. Thank you, Peter... More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very grand hotel with fantastic staff. Rooms are execptional - big, modern and well equiped. Bed was large and very comfy. Bathroom was equally luxurious, and modern. Room was immaculate and very well presented. Would def stay here again..makes a great hotel for a romantic weekend get away.

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London
Top Contributor
73 reviews 73 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Atlantic is a landmark place in one of the best locations in Hamburg and completely lived up to my expectations. The service was brilliant, staff efficient with a smile, and the room beautiful with one of the best beds I have experienced in a hotel. Everything is well thought out and elegant. Breakfast is good if a bit of... More 

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Napajedla, Czech Republic
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When You enter the lobby, the Titanic movie is first thing which comes to Your mind - in good way. From interior to staff dresses. Apealing atmpsphere is anyhow the gem of this hotel. Superior suite with Alster view is excelent room with lots of space, only one drawback is not so much storage capacity for clothes in winter. 4m... More 

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1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed at Atlantic Kempinski for four days over Christmas. We wanted to be able to relax, pamper ourselves, and not have to worry about anything at all, and that is exactly what we got. The only bump on the road we had was with our booking for the Christmas dinners (both Christmas Even and Christmas Day) which we had... More 

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Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed 2 nights at the 5-star hotel in december. Very nice and luxurious reception area. Stayed in a standard room which was ok. Amazing minibar with complimentary nespresso. We had to change room first night because of loud music coming from the courtyard christmas party making it impossible to fall asleep. Not what you expect from a 5-star hotel. Very... More 

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Soenderborg, Denmark
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 26, 2014

Have been staying a weekend in Hamburg at Atlantic Kempinski. Have been there several times before, always a great pleasure. It is really a nice place with excellent service. For the first time though, we experienced to have a room with a lot of noice from the close-by ballroom. There was a company that had a Christmas party and it... More 

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Additional Information about Hotel Atlantic Kempinski Hamburg

Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Style:
#4 Spa Hotel in Hamburg
#5 Family Hotel in Hamburg
#7 Business Hotel in Hamburg
#10 Luxury Hotel in Hamburg
#16 Romantic Hotel in Hamburg

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