Stayed here for a week on a business trip to Hamburg. Good central location, underground and rail station right on the door step. Food was excellent, as was the service. I found the room to be of average size, very clean though. Bed was comfortable. Very clean bathroom. No room safe which I was a little surprised at. All public... more

This is another of those hotels that try to pass off as 'grande dame' properties when they really should give the building a complete overhaul. It's all blabla - the impressive lobby with loads of heavy carpets, brass and chandeliers. And when you enter your room it's all completely and utterly disappointing. The sole redeeming future was the bathtub but... more

Stayed here on a businss trip last week. Our hotel room was dirty and the front desk staff was profoundly rude. Most of the items on the breakfast buffet were stale. After staying in many hotels in Germany, this was definatley the worst. more

Stayed for a weekend to see the xmas markets in Hamburg. We walked into the foyer and was absolutely gobsmacked. In front of us was this 12ft wide and 30ft high xmas tree all beautifully decorated. A real good start. Check in was quick, you could upgrade your room for about 10 euros. The bedrooms were small and compact but... more

Thoroughly enjoyed stay. Good location near to the main railway station. Breakfast served from 6am - nice if you want to make an early start. Checked in early which was no problem. Checked out late which again was no problem. Staff always helpful and friendly. Hotel had small pool and a couple of exercise bikes. Sauna and Steam room nice... more

Extremely central, just opposite train station. Very traditional hotel, has existed for hundreds of years, so to speak. Grand entrance hall, VERY nice restaurant which is also used as a breakfast room. Styled after classical ocean liners (think Titanic). Breakfast with lots of choice of different sorts of rolls and breads, eggs freshly prepared to your order, all kinds of... more

This was my second hotel to visit in hamburg in less than 10 days.( The first hotel was awful. ) Excellent stay here, good staff, comfortable room and excellent breakfast. The hotel is in an ideal postion also. more

Hotel sollte dringend renoviert werden, sonst o.k. war kein Frühstück angeboten, mussten im Nachbarhotel essen. more

sehr zentral gelegenes Hotel in Hamburg, Sehr nettes und hilfsbereites Personal, kleine Zimmer dafür hohe Decken, nettes uriges Hotel!!! more