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Hamburg Marriott Hotel

4.5 of 5 ABC Strasse 52, 20354 Hamburg, Germany
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Certificate of Excellence 2014
Hamburg Marriott Hotel
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Hamburg Marriott Hotel
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592 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dyserth, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location great but there are other hotels in this area that you could probably get cheaper and with free wifi !? They charge you for absolutely everything including a very expensive breakfast that we were told was included in the cost of our stay but wasn't included for our daughter?? Wifi extortionate price per day , and hotel bar very... More 

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Dubai, UAE
Top Contributor
98 reviews 98 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 1 week ago

Check was a long and tiresome experience on a Sunday afternoon as staff no experienced enough. Room was too hot with inefficient HVAC system. Bed was comfortable but quality of bedding not commensurate with Marriot hotels. Bathroom small and poor amenities, especially shower head. Towels were very small, worn and tatty. Room was 164 euros on night one then they... More 

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MarriottHotelHH, Director of Rooms Operations at Hamburg Marriott Hotel, responded to this review

Dear guest, Thank you for your important feedback on your previous stay at the Hamburg Marriott Hotel. Obviously our service and products could not meet your expectations in several areas of the hotel. We are truly sorry that your visit was not enjoyable. I have shared your comments with the involved department heads in order to improve the overall performance.... More 

New York City, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The Lobby is a little small BUT the rooms are big and modern. I was very pleased with my stay here. Within walking distance to shopping and restaurants. Close to city hall and public transportation. I truly enjoyed the breakfast buffet. Wow! Best I've had in any Marriott hotel. Staff was friendly and helpful. There is a garage for parking... More 

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Barcelona, Spain
Top Contributor
111 reviews 111 reviews
33 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed 1 week ago

I have no problem with paying a fair price to a great service. But Marriott is clearly overpriced and the service provided is not the expected. These are the facts: -very clean with wide rooms -clean bathroom -very poor breakfast, specially according to the price paid -very good location in the center of Hamburg. Then, why just two stars? That's... More 

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MarriottHotelHH, Director of Rooms Operations at Hamburg Marriott Hotel, responded to this review

Dear rguerri, thank you so much for staying at the Hamburg Marriott Hotel and for sharing your impression with the TripAdvisor visitors and us. We are very sorry that our service could not meet your expectations in certain areas as the rates were higher in the current Christmas season and so should be the level of service and facilities provided.... More 

Trondheim, Norway
Top Contributor
224 reviews 224 reviews
68 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our stay was certainly not cheap, so we expected a lot from this hotel. Breakfast and WiFi was VERY expensive. The room was OK, but nothing more. Service average. The location of the hotel is really great and the location fantastic. It's just too expensive for my taste, I guess.

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MarriottHotelHH, Director of Operations at Hamburg Marriott Hotel, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at the Hamburg Marriott Hotel with us. I am very sorry that you expected more and got less. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. The wifi is free... More 

Perth Scotland
Top Contributor
93 reviews 93 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel at the last minute and they only had a studio suite with access to the executive lounge available: we were not sure about this but as the price was reasonable we took the room. We are very glad we did and would recommend it to others. The room was very spacious, very clean and had a... More 

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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have been a guest at this hotel for many years and it has been consistently excellent with a staff that has been there for years. Rooms are a good size and comfortable. Food at hotel is good. Bar is very nice. What makes this hotel uber is the great service and marvelous location.

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Berlin, Germany
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is really good for exploring Hamburg on foot/public transport. Piano bar has a piano player/singer Tuesday-Saturday evenings which creates a really great mood (good cocktails help). Rooms are spacious but somewhat worn out as one would expect more for the paid price. The spa area (sauna, massage) has a clumsy layout - not very "spa" ambient. Pool is... More 

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Dubai
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a week. Booked two rooms connecting. Clean and nice rooms. The best thing about the hotel is its location. Will definitely be back. Maybe taking the club rooms as they had activities for the family in the lounge. Nice cafe next to the hotel called petit cafe a must try.

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Woerden, The Netherlands
Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for business almost a week in this hotel. Selected the hotel above the other Marriott because it had an executive lounge which would provide a good place to work. Unfortunately the lounge is used as a living room by various guests and the hotel staff does not act upon it. End result is a vey crowded and noisy lounge... More 

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MarriottHotelHH, Guest Relations Manager at Hamburg Marriott Hotel, responded to this review

Dear DutchWood, thank you for your review and sharing your recent experience you made while staying at our hotel and using the Executive Lounge! I am truly sorry that you felt disturbed by other guests in the Lounge. As of January we are refurbishing our Lobby area so there will be a lot more spaces and cosy corners if you... More 

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Additional Information about Hamburg Marriott Hotel

Address: ABC Strasse 52, 20354 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hamburg Marriott Hotel 4.5*
Number of rooms: 278
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Also Known As:
Marriott Hamburg
Hamburg Marriott
Hotel Style:
#20 Spa Hotel in Hamburg
#28 Family Hotel in Hamburg
#39 Business Hotel in Hamburg
#45 Luxury Hotel in Hamburg
#45 Romantic Hotel in Hamburg

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