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Hamburg Marriott Hotel

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ABC Strasse 52, 20354 Hamburg, Germany
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Hamburg Marriott Hotel
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Hamburg Marriott Hotel
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687 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stavanger, Norway
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed at many Mariott hotels but this one does not meet expectations. I could have started with what is in place like large room (executive floor) and comfortable beds,- but what dissapoints here is general relative unfriendly staff,- no minibar but replaced with a vendor machine by the reception (!), we had to call for 2 bathrobes(should have... More 

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Wuppertal, Germany
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

A very clean hotel with helpful staff. We pa-prticularly liked the executive room and the executive lounge where they serve breakfast, drinks all day, afternoon tea and cake and a buffet supper. It is located just off the Gaensemarkt /Goose Market) in the middle of town, a stone's throw away from the main shopping area, the Alster lakes and the... More 

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Anaheim
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel. Clean and well kept. Desk staff and restaurant staff were very helpful. Location is great. Within walking distance to many shops and restaurants. Only down side was that the wifi was difficult to connect to an Iphone and slow.

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Akershus, Norway
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Since we have one of our office in Hamburg I have stayed at this hotel several times. It is very central and this gives you an easy access to the city. There is a spa in the basement, the pool is small but the massage is good. The breakfast is good and the rooms have a nice quality. The staff... More 

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DXB
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Hotel is semi old with kind of old beddings. Suite is good for family, executive lounge serves better food compared to the only restaurant. Central location with friendly and helpful staff. Kids were not given any attention however it doesn't matter as we had all our items with us. All in all you can stay here and somehow be satisfied.

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MarriottHotelHH, Director of Rooms Operations at Hamburg Marriott Hotel, responded to this review

Dear guest, we appreciate that you share your thoughts with us. We are happy to hear that you and your family enjoyed your stay at the Hamburg Marriott. I will share your feedback with the respective departments. We are looking forward to welcoming you again, best regards Anneke Heuer Director of Rooms Operations More 

Ipswich, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

The Hamburg Marriott is run with typical German efficiency & attention to cleanliness, but fails the "feel good" hotel stay test due to some mean little practices. Not greatly important individually , but they add up to making the customer feel irritated. Take the in-room Wifi charge : €19.95 daily. Wow, when paying up to €211 per night per room... More 

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MarriottHotelHH, Director of Operations at Hamburg Marriott Hotel, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at the Hamburg Marriott Hotel with us. I am very sorry that you expected more from your stay and got disappointed at the end. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall feel of the hotel.... More 

Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Right in the middle of hamburg 10min walk to harbor. The property is old but well maintained. The bar scene is pretty busy with friendly waiting staff. The rooms have decent views. Breakfast is awesome in my opinion. The variety and freshness of the food is better than other Marriott properties.

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MarriottHotelHH, Director of Room Operations at Hamburg Marriott Hotel, responded to this review

Dear Bovie1970, thank you for this fantastic review of the Hamburg Marriott Hotel! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. It's great to hear you had such a great time, and that you enjoyed our extensive breakfast buffet. We hope... More 

London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel, friendly staff, one young lady at reception was extremely helpful and kind. I told her manager about her professional and enthusiastic manners. The room was what expected from Marriott, the breakfast was ok, could have been better. The swimming pool was nice. The location is great, near the city centre, walking distance to shopping areas and the lake.

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MarriottHotelHH, Director of Rooms Operations at Hamburg Marriott Hotel, responded to this review

Dear 1DrLily, thank you for choosing the Hamburg Marriott and for sharing your feedback with us. We are happy to hear that you had such a nice experience with our front desk staff and I will pass your comments to the whole team. We hope to welcome you again on your next visit to Hamburg, Kind regards Anneke Heuer Director... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great service in both hotel and bar. Wonderful choices in breakfast buffet. Fantastic bed and bed linen. The place is very central everything. We walked to Wunderland and Reberbahn in 20 min. We recommend this hotel

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MarriottHotelHH, Director of Rooms Operations at Hamburg Marriott Hotel, responded to this review

Dear Line, thank you for sharing your wonderful feedback with us. I will forward your compliments to our team members and we are very pleased to read that you enjoyed our buffet breakfast, the location of the hotel and the service quality. We hope to see you again on your next visit to Hamburg. Sincerely Anneke Heuer Director of Rooms... More 

New York City, New York
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As an elite member I stayed here this July and found the staff and facilities first rate. The staff was very helpful and professional and the service in the Executive and food was great. I recommend this hotel.

Was this review helpful? Yes
MarriottHotelHH, Director of Operations at Hamburg Marriott Hotel, responded to this review

Dear guest, Thank you for sharing your experience at the Hamburg Marriott Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott Rewards member, your feedback will be shared with the team to continue to inspire and motivate... More 

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