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All 317 Hamburg hotels

Park Hyatt Hamburg

5.0 of 5 Hotel   |   Bugenhagenstrasse 8, 20095 Hamburg, Germany
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Ranked #1 of 317 Hotels in Hamburg
A recent review
4 of 5 stars reviewed yesterday
Maja W Mexico City, Mexico
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973 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mexico City, Mexico
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is excellently located and the bedding is wonderful, but I do think this hotel is below the standards of other Park Hyatt hotels. Considering the room rate the coffee available in the rooms are AWFUL, very low-quality instant coffee and except for a few international news channels the television offers only German-language television.

Review collected in partnership with Hyatt Hotels

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Zurich
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

From the check in to the check out, this was not an experience that one would like to repeat.My flight arrived early so I reached the hotel early. While one understands that rooms are guaranteed only at 3 pm, the attitude was one of ' don't you know our policy' rather than it will take a certain amount of time... More

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1 review
1 of 5 stars Reviewed 5 days ago NEW

I booked the hotel on partly on corporate rate and some days on best available rate when corporate was not available. I told the reservation team that my wife might join me on my visit as well and the price which I was told was 15 euro more if it is double occupancy. I was told I can simply bring... More

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Hudson, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I know that there are other more famous hotels, but the Park Hyatt is quite possibly the best in HH. The location, first of all is perfect. In the centre of the city, close to the central station and in the shopping district. The rooms are well appointed. Internet is fast and reliable. There is a free Sky movies channel... More

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Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you so much for your very good rate. I highly appreciate it and I would personally like to thank you for having taken the time to share your experiences during your recent stay at Park Hyatt Hamburg. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service and offering such personal attention... More

skanderborg, Denmark
1 review
5 of 5 stars Reviewed 1 week ago

Everything was great, no complains at all. This was out second stay at the hotel, and it't great value for the money. great location, nice staff, perfect breakfast ect. Everything was great, no complains at all.

Review collected in partnership with Hyatt Hotels

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Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvsior User, Thank you very much for having taken so much of your valuable time to post your comments about your recent stay at Park Hyatt Hamburg and thank you very much for your very good rate. I was delighted to read that you had a pleasant stay with us and enjoyed our service, the location of the hotel... More

Hamburg, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Great stay in Hamburg thanks to Hyatt team. Stayed here many times on business and nothing was too much trouble for the hotel staff...well positioned to see the sights...great bar...great food...great welcome...well done all!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for having taken the time to share the experience of your last stay at Park Hyatt Hamburg and thank you for recommending our hotel. I was pleased to read that you enjoyed your stay with us and I appreciate your comments about our team, our Apples Bar and the location of our hotel.... More

shayi77
Contributor
17 reviews 17 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a superior suite which was a little expensive but the room was amazing. It was very spacious; it had a walk-in closet, the bathroom was huge with an enourmous shower and a nice bathtub with complimentary l'occitane toiletries. The room has nice little living area, with a nespresso coffee machine and B&O sound system. The hotel is very... More

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Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for taking the time to rate your last stay at our hotel. I appreciate your comment about our rooms and especially our suites. I delighted to read that you felt very comfortable and enjoyed your stay with us. We place great value on our guests’ comfort, wellbeing and satisfaction, and I was pleased... More

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

well situated, all the amenities a business person could want. service is friendly and efficient. hard to believe there is a better hotel in hamburg. if you can manage it, I would also recommend paying for access to the lounge.

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Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very good rate and for having chosen Park Hyatt Hamburg for your business trip to Hamburg. We were delighted to read that you enjoyed your stay with us and like to location and especially the service of our team very much. We looking forward to welcome you back in the near... More

Columbus, Ohio
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Based on the price, 5 star rating, and all the rave reviews, I thought this hotel would be fabulous, but I was disappointed. I had no big problems, but not a great experience either. I found the atmosphere to be cold and uninviting. In a three-day stay, and multiple comings and goings through the lobby, no one spoke to me... More

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for having taken the time to rate Park Hyatt Hamburg. I have carefully read your comments and I am sorry to read that we could not win you as one of our hotel’s numerous friends. I apologies most sincerely for the inconveniences you experienced. I have addressed your mentioned points with the responsible... More

Brighton, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great luxurious capacious rooms, space and pool facilities, but just very soulless. Saturday staff in the breakfast room were inattentive, whereas on Sunday with different staff they were excellent. Only went to the Apple restaurant for breakfasts.

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for rating your last stay at our hotel. I was delighted to read that you liked the size of our guest rooms, but I regret that we could not win you as a friend of the ambience and design of our hotel. Thank you also very much for your comment about the service... More

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Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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