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All 317 Hamburg hotels

Park Hyatt Hamburg

5.0 of 5 Hotel   |   Bugenhagenstrasse 8, 20095 Hamburg, Germany
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Ranked #2 of 317 Hotels in Hamburg
A recent review
5 of 5 stars reviewed 4 days ago
JensOlsson Sweden
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1,024 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sweden
Contributor
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is overall a very good hotel. Staff is very nice and more helpful than you ever can expect. Location, perfect. Rooms, nice, clean, spacious and beds might be the most comfortable beds you've ever slept in. Breakfast, all good. Next time in Hamburg, yeah you're right, I'll be back, for sure!

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Hamburg, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

Probably the best hotel that I've stayed in located in the centre of a city with very spacious and nice rooms. And definitely the first city hotel where I could enjoy complete silence in my room at night...and I live in a house out of town so I know silence. :) Restaurant is okay, but nothing exceptional. Didn't have the... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very good rate. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at Park Hyatt Hamburg. We look forward to welcoming you back to our hotel! Best... More

Cheltenham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This is not a place where you just go to sleep at the end of the day. One could easily live there for long periods. Very comfortable room, service was excellent. The location is perfect for major tourist attractions and shopping.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very good rate. I have read your kind words of appreciation and we are delighted that you enjoyed your stay with us. We place great value on our guests’ comfort, wellbeing and satisfaction, and I was pleased to hear that your expectations could be met in our luxurious, five-star hotel. We... More

Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We only spent 1 night on the hotel, but it is the best in Hamburg. We have been here 4 times before. The rooms are very comfatable. Love the L´Occitane products. They remembered my birthday and there was a birthsday cake in the room when we came. The location is perfect for all the good shops and close to the... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for having taken so much of your valuable time to post your comments about your recent stay at Park Hyatt Hamburg. I'm glad to read that you enjoyed your birthday cake and had a nice time at our hotel. Furthermore it's nice to hear that you like the L'Occitane products in our guest... More

Athens, Greece
1 review
4 of 5 stars Reviewed 2 weeks ago

very good choice, i always choose to stay there, everytime i visit Hamburg, Germany, which is at least twice per year. Clean, very friendly, really great service from the staff. I would definitely continue staying there in the future. I would highly recommend this hotel. This one, the Marriott Hotel, and the Hotel Renaissance, i believe are the best choices... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for rating and recommending Park Hyatt Hamburg. It's always a pleasure for us having you staying at our hotel. We look forward to welcome you back in the near future. Best regards, Tashi Takang General Manager More

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

1) Location: center of business district, great for exploring the city, several good restaurants, bars and shops in walking distance. Metro station in walking distance. 2) Room: stylish design, paractical layout, very quiet, nice bathroom, spacious, typical Park Hyatt comfort 3) Atmosphere: very classy hotel, stylish lobby bar 4) Spa: n/a 5) Restaurants: Just tried the bar, great cocktails. 6)... More

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for taking the time to rate your last stay at our hotel. I'm delighted to read that you enjoyed your stay with us and liked the locations of the hotel, our outlets and the atmosphere of the hotel. We look forward to welcome you back in the near future. Best regards, Tashi Takang... More

London, United Kingdom
Top Contributor
74 reviews 74 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Here for work - arrived early and unusually (for most hotels) they accommodated an early check in. Very kind and helpful staff, great food/room service, great bar/restaurant and an excellent location. I like to stay here whenever I am in Hamburg

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvsior User, Thank you very much for your great rate and your nice comments about our hotel. We're looking already forward to welcome you back to Park Hyatt Hamburg in the near future. Best regards, Tashi Takang General Manager More

Wilmette
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel with very nice rooms marred by impersonal and untrained staff. We were given incorrect and incomplete information about the club lounge hours, which by the way are quite limited. Wait staff in bar was unfamiliar with basic drinks and bar stock. Food in bar was very mediocre.

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you for rating your last stay at our hotel. I regret you did not have the perfect stay experience that you quite rightly expected to find at Park Hyatt Hamburg. I apologies most sincerely for the inconveniences you experienced. Please be assure that we take your comments very seriously as a basis for improvement. I hope... More

Sao Paulo
Top Contributor
71 reviews 71 reviews
49 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After staying in the Park Hyatt in Hamburg, we knew that we could not have made a better choice. Its location is perfect; close to the central area and the train station but in a quiet neighborhood. The room where we stayed was very comfortable, with all the items needed for a nice stay: good bed, nice bathroom and a... More

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg. I was pleased to read that you enjoyed your stay with us and appreciate your comments about our service, our guest rooms and the breakfast at the Apples Restaurant. We look forward to welcome you back in... More

Melbourne
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel based on the many positive comments; I just did not feel it. I booked a king Park Hyatt room and was fortunate to be upgraded. The problem being I went from a King to a twin room with two good sized single beds. The room was at the front of the building and did not have... More

Was this review helpful? Yes 2
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvsior User, Thank you for taking so much of your valuable time to rate your last stay at our hotel. I regret to read that your stay was not very comfortable due to the noise from the street. I like to sincerely apologize and ensure that you have an undisturbed sleep. For your next stay at our hotel we... More

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Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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