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Park Hyatt Hamburg

Travelers' Choice award winner
5.0 of 5
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Bugenhagenstrasse 8, 20095 Hamburg, Germany
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Park Hyatt Hamburg
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Ranked #1 of 317 Hotels in Hamburg
A recent review
5 of 5 stars reviewed 4 days ago
OJG2013 Bournemouth, England, United Kingdom
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1,285 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bournemouth, England, United Kingdom
Level Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went to Hamburg for a family week-end with my son Henry. We had a very comfortable stay at this very good hotel. All staff were very professional and the room was exactly what you would expect! Perfect. I would recommend the inner court yard if you want a quiet room. Very good in every way!

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London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is our 15th or so stay at this hotel over the last 10 years. Whereas in the past we were welcomed with a warm "welcome back" at reception, a friendly card and a nice bottle of wine from the general manager upon our arrival in the room and enjoyed privileges like the complementary turn down service at night, things... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed in two storey apartment night before I ran the Hamburg marathon - absolutely amazing apartment. Bed was huge & extremely comfy, bathroom was amazing, lounge and kitchen area gave you all you could ever want, the coffee machine got plenty of use and great to have a kettle too. Spotlessly clean, very helpful & friendly staff and in a... More 

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Saint Aines
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

One of those brand hotels where you know what to expect. Although entrance is on the ground floor, you have to go up to the second floor to reception to get your key. Staff are friendly. If travelling on business the hotel covers the cost of the city levy. Rooms are spacious and comfortable. Breakfast was a bit basic for... More 

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Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for taking the time to rate your last stay at Park Hyatt Hamburg. We were delighted to read that you enjoyed your stay with us and appreciate your comments about our team as well as the spaciousness of our guest rooms. We look forward to welcome you back in the near future. Best... More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel on all counts---service, quality, and location. We were there for 3 nights. Staff was efficient and pleasant, and went out of their way to help us with luggage, booking restaurants & excursions, providing direction, etc. Our room and the bathroom were modern, spacious, and very nice. Perhaps the best is their morning breakfast. The choices, the fresh quality,... More 

Was this review helpful? Yes 1
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at Park Hyatt Hamburg. We look forward to welcome you back in the near future.... More 

Carmel, IN
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Park Hyatt Hamburg is a terrific property located just a few blocks from the Hamburg BahnHof and easy walking distance from nearly any place of interest that a visitor to Hamburg might want to see. For shoppers, numerous upscale retailers are nearby, as are many fine restaurants. The Park Hyatt Hamburg itself is a very nice property, well maintained... More 

Was this review helpful? Yes 1
Tashi_Takang, Geschäftsführer at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very positive rate and for recommending Park Hyatt Hamburg on TripAdvisor.com. I was delighted to read that you chose our hotel for your business trip in Hamburg and enjoyed our service, the spaciousness of our guest rooms and especially the comfort of our bathrooms very much. We look forward to welcome... More 

Samara, Russia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my business trip to Hamburg, mostly cause of the hotel! Great location, friendly staff, nice breakfast and cozy room. didn't feel like getting out of bed. My room view could have been a bit better, but i didnt mind that very much. I asked for an extra pillow, and it has been delivered to my room within 5 minutes.... More 

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Tashi_Takang, Geschäftsführer at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very positive rate and your lovely comments about your recent stay at our hotel. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience with the TripAdvisor community. Our guests’ satisfaction is... More 

Atlanta, Ga
Level Contributor
108 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in May for three nights. I am a Hyatt loyalist and was anxious to try a Park Hyatt. The hotel is a short walk from the central station and since Hamburg is so accessible it is ideally located. It is part of a complex that also includes a small shopping mall. We had a room... More 

Was this review helpful? Yes 2
Tashi_Takang, Geschäftsführer at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you so much patronizing our hotel and taking you valuable time to rate your last stay at our hotel. I'm delighted to read that you enjoyed your time with us and appreciate your comments about the size of our guests rooms, the ambience as well as the location of our hotel. I would like to apologize... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel and well-located. Staffs are very helpful and friendly. One of the best buffet breakfast I every had. Nice luxury hotel. One issue with the club lounge I felt it was lacking on variety of food and quality between the hours of 18:00 - 20:00 hours. Cake time was wonderful between 13:00-15:00 hours.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Tashi_Takang, Geschäftsführer at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for taking the time to rate your last stay at our hotel. I was pleased to read that you chose Park Hyatt Hamburg to celebrate your anniversary and appreciate your nice comments about our team and the breakfast buffet. Regarding the quality of the food that you experienced in the evening at our... More 

Frederiksberg, Denmark
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel. The location is great, very central for shopping, sightseeing and transport. If you come from the airport train, it's a 5 min. walk directly to the hotel. We arrived late Friday night after a delayed flight - check in was swift and polite. The room was big and facing the courtyard. We had requested a... More 

Was this review helpful? Yes
Tashi_Takang, Geschäftsführer at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very good rate. I have read your kind words of appreciation and we are delighted that you enjoyed your stay with us. We place great value on our guests’ comfort, wellbeing and satisfaction, and I was pleased to hear that your expectations could be met in our luxurious, five-star hotel. We... More 

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