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All 317 Hamburg hotels

Park Hyatt Hamburg

5.0 of 5 Hotel   |   Bugenhagenstrasse 8, 20095 Hamburg, Germany
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Park Hyatt Hamburg
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Ranked #1 of 317 Hotels in Hamburg
A recent review
3 of 5 stars reviewed 1 week ago
rmore9 Columbus, Ohio
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961 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Columbus, Ohio
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Based on the price, 5 star rating, and all the rave reviews, I thought this hotel would be fabulous, but I was disappointed. I had no big problems, but not a great experience either. I found the atmosphere to be cold and uninviting. In a three-day stay, and multiple comings and goings through the lobby, no one spoke to me... More

Was this review helpful? Yes
Brighton, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Great luxurious capacious rooms, space and pool facilities, but just very soulless. Saturday staff in the breakfast room were inattentive, whereas on Sunday with different staff they were excellent. Only went to the Apple restaurant for breakfasts.

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Dallas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have made may trips to Hamburg and will only stay at the Park Hyatt excellent service and very well located near shopping, business offices and the train station. I can strongly recommend Hotel. The room is always clean and restaurant is excellent for business functions.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear Trip Advisor User, Thank you very much for rating and recommending Park Hyatt Hamburg to business travellers. I was delighted to read that you like the location of the hotel as well as our guest rooms and enjoyed our Apples restaurant for your business functions. We look forward to welcoming you again in the future. Best regards, Tashi Takang... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

In summary I would say: Very Friendly service, nothing was too much trouble. Security was good with a guard on the floors Nice bar and indoor / outdoor restaurant, called Apples which was relaxing for lunch on a nice day Breakfast was very expensive for room service in my view Rooms were extremely generous in size and well provisioned

Was this review helpful? Yes 2
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you so much for your positive feedback. I highly appreciate it and I would personally like to thank you for having taken the time to share your experiences during your recent stay at Park Hyatt Hamburg. We look forward to welcoming you back at Park Hyatt Hamburg in the future! Best regards, Tashi Takang General Manager More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location, Excellent service, Excellent food. I would like to than the concierge, specially Mr. Haron for his patience with my questions and his honest advice on where to go, what to see, and where to eat.

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor Nutzer, Thank you very much for rating Park Hyatt Hamburg. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at our hotel. Thank you especially for your very nice comment about our colleague Haron.... More

Chicago
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My only complaint about this hotel was finding it! I can in the "back" way so I confused. However upon entry I was blown away with how nice it was! I was at the tail end of 12 day trip and I saved the best for last. My room was large and comfortable. The staff was amazing. I had a... More

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us. In particular, thank you for your lovely comments about our team and the breakfast at our Apples Restaurant. It will be a great pleasure to share your kind words with my colleagues. We look forward to... More

Tenerife, Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It's the best location when you want to visit the city, there you have everything within walking distance. It's located on one of the main shopping streets in Hamburg and close to the main central station, plenty of nice restaurants all around the hotel area. It has a very nice SPA, massive jacuzzi, very very clean I might add, massive... More

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us - in particular thank you for your kind comment about our concierge team, the location and the facilities of our hotel. We look forward to welcome you back in the near future. Best regards, Tashi Takang... More

Sydney, Australia
Top Contributor
292 reviews 292 reviews
97 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an expertly managed hotel which has all the trappings of a true 5* establishment, unlike the Marriott in Copenhagen which we had just stayed in and which pretends to be 5* but fails. Valet car service , unloading and check in were all seamless and our request for a room near the lift saw us in a large... More

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you so much for such extensive feedback and the great amount of time you have taken to share your experience of your stay at Park Hyatt Hamburg. I was delighted to read that you enjoyed your stay with us. In particular, thank you for your nice comment about our concierge team, it will be a great... More

Kollund, Denmark
Top Contributor
67 reviews 67 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is absolute fantastic. We booked a large suite with balcony and to king-size beds. From the balcony you will have a spectacular view of the city. We will stay here anytime! The beds are nice and all is just clean. The breakfast-buffet is huge and tastes delicious. Very kind hotel-staff.

Was this review helpful? Yes 1
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User. Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at Park Hyatt Hamburg. We look forward to welcoming you back to our hotel very... More

Hamburg, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

Outstanding Locaion and Service. Typical Hyatt Class A Environment. I strictly recommend to use this Hotel, if you Need a stay in downtown Hamburg. Just 250 m from the Central railway Station in the Main Shoppoing Street of Hamburg. Outstanding staff, good Beds, outstanding Service.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very good rate and for recommending Park Hyatt Hamburg on TripAdvisor.com. I was very pleased to read that you had a wonderful time during your stay with us. Our staff members work daily with great dedication to make every guest’s stay a special one. I am happy that your expectations could... More

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Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Hamburg 5*
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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